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Chalet Lucca

Lucca , Via Cherea 2 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsChalet Lucca presents an exceptional choice for travelers seeking a comfortable, centrally located stay in the heart of Lucca. Guests unanimously commend its superb location within the city walls, offering easy access to iconic sites like Piazza Anfiteatro and the Guinigi Tower. The quiet yet central position, coupled with the convenience of exploring Lucca on foot, enhances its appeal.

The rooms at Chalet Lucca are consistently celebrated for their cleanliness, elegant furnishings, and modern amenities. Guests appreciate the spacious, well-kept accommodations, which often feature luxurious bathrooms with rain showers and bathtubs. Even the smaller rooms are described as cozy, with essential amenities thoughtfully integrated. The ambiance is uplifted by detailed lighting and decor, reflecting the photos accurately and earning guests' trust.

Cleanliness is a hallmark of Chalet Lucca, with the hotel's spotless environment and meticulously maintained facilities contributing to a pleasant stay. The seamless check-in process, combined with the attentive and thoughtful service, adds to the guest experience. The hotel is praised for its excellent quality-to-price ratio, making it a popular choice among visitors.

Staff at Chalet Lucca receive high praise for their kindness, professionalism, and attentiveness. Guests often mention Martina in particular, appreciating her valuable recommendations and prompt communication. The staff's friendliness and seamless communication, often facilitated through WhatsApp, ensure guests feel supported throughout their stay.

While the Wi-Fi experience is mixed, with occasional connectivity issues, the warm and efficient communication with the owner mitigates these setbacks. Guests value the personable service and prompt assistance provided.

The beds at Chalet Lucca are a standout feature, contributing significantly to guests' comfort. Many describe them as some of the most comfortable they have ever experienced, highlighting the quality of the mattress and pillows. The restful sleep provided by these exceptional beds further enhances the overall experience at Chalet Lucca.

Overall, Chalet Lucca is highly recommended for its strategic location, comfortable accommodations, meticulous cleanliness, exceptional staff, and delightful beds, offering a memorable stay in the enchanting city of Lucca.
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Small Bed & Breakfast

4-Star Bed & Breakfast

Room Types

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Superior Double Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Superior Queen Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

About Chalet Lucca

License: IT046017B4VXBT6ZIA

Guest Reviews

8.6

Very Good

Location

Chalet Lucca offers an ideal base for exploring the historic city of Lucca, praised by guests for its superb central location within the city walls. Nestled in the heart of Lucca, the accommodation places visitors just a stone's throw from key attractions like Piazza Anfiteatro and the Guinigi Tower. This quiet retreat, despite its incredibly central position, allows for easy access to the city's main points of interest, making it perfect for those wishing to tour Lucca on foot.

Visitors have consistently noted the convenience of the location, with many highlighting the proximity to Lucca's lively amphitheater square and its surrounding restaurants and shops. Guests appreciated the ease of self-check-in and found the accommodation clean and beautifully furnished, combining modern decor with the charm of an ancient town setting. The seamless communication with staff and the organized nature of the property further enhance the experience, making Chalet Lucca a well-recommended choice for anyone wanting to fully enjoy Lucca's beauty and history from a central and comfortable base.

Rooms

Chalet Lucca offers an overall positive experience for guests, with rooms that are consistently praised for their cleanliness, modernity, and elegant furnishings. Many describe the spaces as large, spotless, and well-kept, providing a comfortable stay. Guests particularly highlight the beautifully designed bathrooms, with features like rain showers and luxurious bathtubs adding a touch of indulgence. While some rooms are noted for being small, they are still described as cozy, with essential amenities well-integrated.

The accommodations are exactly as portrayed in photos, which builds trust and satisfaction among visitors. The ambiance is enhanced by thoughtful lighting and decor details that elevate the experience. The location is another significant advantage, allowing convenient access to nearby attractions on foot.

Despite occasional feedback about minor issues such as air conditioning and room size, the overall impression is highly favorable. The attention to detail, attentive management, and strategic location make Chalet Lucca a desirable choice for travelers looking for a blend of comfort and accessibility.

Beds

Chalet Lucca has undoubtedly won the hearts of its guests with its exceptional beds, which many describe as extremely comfortable, cozy, and delightful. The rooms, albeit small, are praised for their comfort and charm, making the overall stay a pleasant experience. Guests frequently highlight the beds as a standout feature, often mentioning the mattress and pillows as some of the most comfortable they have ever experienced. The bedding receives positive feedback for enhancing the restful experience. Despite one mention of a minor issue with bed slats, the overwhelmingly positive comments suggest that Chalet Lucca delivers a truly restful night's sleep.

Cleanliness

Chalet Lucca consistently impresses with its cleanliness and well-maintained facilities, offering guests a tidy and spotless environment. Visitors frequently commend the rooms for being clean, comfortable, and well-furnished, contributing to a pleasant stay. The bathrooms in particular are noted for their impeccable cleanliness. In addition to cleanliness, guests appreciate the thoughtfully decorated rooms and the excellent service that provides all necessary information for a smooth, automatic check-in process. The hotel is praised for its central, convenient location, allowing easy exploration of the surrounding area. Despite minor issues such as occasional noises from nearby streets and minor maintenance needs, Chalet Lucca remains a popular choice for its high standard of hygiene and excellent quality-to-price ratio. The hotel offers a remarkable experience characterized by meticulous attention to cleanliness and guest convenience.

Staff

Chalet Lucca is highly praised for its exceptional staff, who are consistently described as kind, helpful, and professional. Guests appreciate the promptness and availability of the hosts, highlighting their attentiveness and willingness to assist with any inquiries. Martina, in particular, is frequently mentioned as an incredible host, providing valuable recommendations and responding quickly to messages. The staff's friendliness stands out, offering useful information to enhance guests' stays. Communication is seamless, often facilitated through WhatsApp, ensuring guests feel supported throughout their visit. Despite some concerns about door lock issues, the overall experience with the staff is overwhelmingly positive, making Chalet Lucca a highly recommended choice for travelers seeking attentive and considerate service.

Wi-Fi

Chalet Lucca offers a mixed experience when it comes to internet connectivity, with some guests noting instances of weak or absent Wi-Fi. Despite these issues, the chalet stands out for its efficient and warm communication. The owner is consistently available on WhatsApp, providing instructions, advice, and prompt solutions to any problems that arise during the stay. Guests appreciate the free Wi-Fi service, although its reliability varies. The personal touch, characterized by perfect communication with the owner via WhatsApp, mitigates some technical setbacks and enhances the overall guest experience.

No, Chalet Lucca doesn't have any pool.

No, a spa isn't available at Chalet Lucca.

No, Chalet Lucca doesn't allow dogs.

No, parking facilities aren't available at Chalet Lucca.

No, Chalet Lucca doesn't have a gym.

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