Best Western Plus Hôtel & Spa de Chassieu receives commendation for its diverse and high-quality offerings across various aspects of guest experience. Breakfast is a highlight, with guests frequently impressed by the generous buffet selection featuring fresh products tailored to various tastes, including homemade cakes, enhancing the start of the day. Although some find it slightly expensive, many agree it is worth the cost due to its plentiful and high-quality nature, coupled with the pleasant service of the dining staff.
The restaurant at the hotel also garners positive feedback, praised for its excellent menu and satisfactory food quality, offering patrons a delightful dining experience. Despite a few notes on limited menu choices and lack of paper formats, the restaurant retains a solid reputation among visitors.
Guests appreciate the inviting and comfortable rooms, often highlighting their exceptional comfort, cleanliness, and spaciousness. The well-appointed amenities, including coffee, tea, bathrobes, and slippers, contribute to a welcoming and restful experience, enhanced by the quietness of the hotel premises.
Cleanliness is consistently highlighted as a strong point, with rooms and bathrooms maintained to high standards. The calm environment offers guests a restful stay, and the helpful staff, noted for their friendliness and warmth, further enhance the positive atmosphere, ensuring a welcoming experience throughout the hotel.
The spa stands out as a notable feature, impressing guests with its beauty and tranquility, offering a variety of relaxing services including massages and a sauna in a spacious and elegantly designed setting. The spa’s appeal is complemented by the quality of the hotel’s catering and an on-site bar, allowing guests to unwind in style.
Parking facilities at the hotel receive positive remarks for their free and secure options, contributing to a convenient and stress-free experience for guests arriving by vehicle. The availability of private parking right in front of the hotel adds to the overall value.
Overall, Best Western Plus Hôtel & Spa de Chassieu is praised for its comfortable rooms, exceptional cleanliness, friendly staff, and superior amenities, presenting a well-rounded and enjoyable stay for visitors.
Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and SPA enjoys high marks from guests for its strategic location, excellent breakfast offerings, comfortable rooms, friendly staff and numerous amenities, despite some mixed experiences in certain areas.
The hotel's location is particularly advantageous for travelers in transit, event attendees at the nearby Eurexpo exhibition center and those looking for easy highway access. The quiet surroundings provide a restful stay, though the industrial area and limited public transport options might not appeal to everyone.
Guests consistently praise the breakfast for its quality, variety and freshness with many highlighting the homemade items and freshly squeezed orange juice. Despite some considering it expensive, the consensus is that it offers good value for money. The dining experience is overall satisfactory with commendations for the delicious and well-presented dishes, though there are occasional complaints about limited options, particularly on Sundays.
Rooms are noted for their spaciousness, modern decor and comfort, contributing to a restful stay with high-quality bedding and effective soundproofing. However, there are occasional cleanliness issues like dusty surfaces and stained carpets, which suggest the need for more consistent housekeeping.
The cleanliness of the hotel is generally good, especially in the spa and pool areas, though sporadic issues of dust and maintenance lapses in common areas have been noted.
The staff earns high praise for their friendliness and professionalism with many guests appreciating their attentiveness and helpfulness. Nonetheless, a few guests experienced less satisfactory interactions, particularly with non-French speakers.
Free WiFi is available throughout the property but has received mixed reviews due to inconsistent performance and connectivity issues, which could benefit from improvement.
The spa is a well-maintained and clean facility that many guests find relaxing and enjoyable, though operational quirks like extra charges and appointment requirements are noted. Similarly, the gym is well-equipped and clean, offering a positive workout experience despite some equipment needing repair.
The indoor pool is appreciated for its cleanliness and spaciousness, though the water temperature is commonly deemed too cold, impacting comfort. Despite some needed renovations, it remains a popular feature.
Lastly, parking facilities receive high praise for their convenience and security, catering well to guests’ needs.
The hotel is located in the center of Lyon, France. Hôtel Carlton has 80 rooms in which the red color dominates. Its impressive and elegant architecture, combination of modernity and classicism serves as an example for sophisticated and authentic hotel.
Summary of reviews
The Carlton Hotel Lyon - MGallery Collection is a highly recommended hotel for anyone visiting Lyon. Its exceptional location in the heart of the city makes it convenient for exploring all the main attractions, museums and local shops. The breakfast is a highlight of many guests' stays with reviewers raving about the excellent quality and variety of food available. The rooms are large, clean and comfortable with excellent bathrooms, although some guests found them to be smaller than expected. The hotel is praised for its cleanliness and peaceful atmosphere with staff going above and beyond to ensure guests feel taken care of. The spa offers a nice and clean hammam, although some guests suggested improvements. The bedding is exceptional, ensuring a great night's sleep. Overall, the Carlton Hotel Lyon - MGallery Collection is a wonderful choice for anyone visiting Lyon.
L'Ermitage Hôtel Cuisine-À-Manger provides a unique and memorable experience largely due to its exceptional location atop a mountain overlooking Lyon. Guests frequently highlight the stunning panoramic views that enhance their stay, whether from their rooms, the pool area, or the on-site restaurant. The hotel is appreciated as a tranquil retreat, beautifully designed to combine seclusion with proximity to the city's vibrant center.
Dining at L'Ermitage stands out as a particularly positive aspect, with the breakfast and dinner experiences earning high praise for quality, taste, and presentation. The restaurant is known for its exquisite and refined menu in a setting that offers breathtaking views. Although some note the dining can be costly, the consensus is that the culinary offerings provide good value given the excellence in flavor and service.
Room accommodations receive mixed reviews, with many guests appreciating the spaciousness, comfort, and magnificent views. While the modern decor appeals to some, others find it lacking in warmth or luxury. Despite issues such as soundproofing and occasional cleanliness concerns, the overall comfort, particularly the bedding, is often highlighted positively.
Guests consistently commend the hotel staff for their friendliness and attentiveness, creating a welcoming atmosphere and enhancing the overall experience. However, the cleanliness throughout the hotel could benefit from improvement, as indicated by some guests who reported cleanliness issues in rooms and public areas.
The spa and pool offer pleasant relaxation experiences, with striking views adding to their appeal. However, both facilities could use enhancements in size and cleanliness to fully meet guest expectations. While the free WiFi service is commonly found to be unreliable, reducing connectivity for some visitors, other services like the attentive staff and the scenic setting are well-regarded.
As a four-star establishment, L'Ermitage Hôtel Cuisine-À-Manger offers varying levels of satisfaction, blending exceptional views and friendly service with a need for improvements in infrastructure and amenities. Despite these challenges, its picturesque location and commitment to guest comfort make it an inviting choice for travelers seeking leisure and culinary excellence.
The Best Western Plus Hotel Admiral stands out as a strategic choice for travelers, particularly those with a vehicle. Its proximity to the highway makes it easily accessible and its quiet surroundings ensure a restful stay despite its location near busy roads. The area around the hotel, including a charming small town, adds to its appeal for leisurely exploration or a resume journey towards Provence.
The rooms are frequently praised for their spaciousness and comfort, featuring modern décor and effective soundproofing. Guests highlight the comfortable beds and cleanliness, although some note the need for updates in particular areas such as bathrooms and carpets. The overall ambiance, including a hearty breakfast and welcoming atmosphere, adds to the positive guest experience.
Guests generally rate the breakfast favorably, appreciating the variety and quality of the offerings. However, some have found the price steep for the value received and occasional logistical issues such as empty buffets during disturbances or power outages have been noted.
The dining experience in the evening receives commendations for both food quality and atmosphere. Guests enjoy the option to dine by the poolside and the restaurant’s value for money is frequently highlighted despite minor issues such as overpriced drinks and occasional dissatisfaction with the music choice.
The hotel’s cleanliness is well-rated, most guests find the rooms and facilities neat and well-maintained. However, some areas, particularly old carpets and bathrooms, require more attention to improve guest satisfaction.
The staff at Best Western Plus Hotel Admiral receive consistent praise for their friendliness and professionalism, making guests feel welcome and accommodated. Their efforts contribute significantly to the positive experience cited by many visitors across various services, including reception, housekeeping and restaurant.
The swimming pool is a significant highlight of the hotel, providing a relaxing retreat with a well-maintained pool area and a pleasant terrace. The children’s pool is an added bonus for family travelers, though the lack of heating in the main pool is noted by some guests.
Parking is another strong point with ample, secure and free parking available, catering well to travelers. This convenience makes a notable difference, particularly for those arriving by car.
Families find the hotel accommodating with spacious rooms and amenities tailored for family needs, including high chairs for meals and a welcoming environment for children. However, occasional disturbances due to noisy groups like young football teams have been observed.
Comfortable beds are a standout feature, frequently praised for their large size and overall comfort, though some mixed feedback on mattress quality and baby bed comfort exists.
Despite being rated as a four-star hotel, some guests feel the facilities and services do not always meet this standard, noting a few shortcomings and outdated features. Nonetheless, the overall experience at Best Western Plus Hotel Admiral remains positive, particularly for travelers seeking convenience, comfort and friendly service.
DoubleTree by Hilton Lyon Eurexpo is highly praised for its tranquil yet conveniently connected location, enabling easy access to both downtown Lyon and the airport. Nestled in a peaceful countryside setting with green spaces, it provides a serene atmosphere ideal for business and leisure travelers alike. Proximity to Eurexpo makes it particularly suitable for business travelers attending events or meetings, while efficient public transport connectivity ensures convenient travel around Lyon.
The breakfast experience at the hotel is overwhelmingly positive with guests appreciating the generous and diverse selection, including regional products, sweet and savory options and fresh items like natural orange juice. The quality and variety of the breakfast offerings, coupled with attentive service in a cozy dining room, make for a pleasant start to the day despite minor organizational hiccups.
The hotel’s restaurant garners commendable reviews for its refined dinner options, quality service and overall good value. Standout dishes like octopus with chorizo sauce and beef tartare are frequently mentioned. While the menu is occasionally noted for being limited and the prices slightly high, the dining experience remains well-regarded, supported by excellent staff and a 4-star standard atmosphere.
The rooms at DoubleTree by Hilton Lyon Eurexpo are lauded for their spaciousness, cleanliness and comfort. Guests appreciate the modern furnishings, exceptional bedding quality and efficient soundproofing. Well-equipped rooms with amenities like ecological shower heads and bathrobes contribute to a comfortable stay, although some guests noted minor issues such as insufficient lighting in deluxe rooms and the absence of minibars or refrigerators.
Cleanliness across the hotel is maintained to a high standard, adding to its welcoming environment. Occasional housekeeping oversights are reported but do not significantly detract from the overall impression of a tidy and modern facility. The staff's professionalism and friendliness greatly enhance the guest experience, earning high praise for their warm and helpful service across various hotel departments.
WiFi connectivity is robust and reliable, ensuring guests can stay connected with ease throughout the property. Although some occasional issues are noted, they are infrequent and do not majorly affect the service's overall positive reception.
The gym receives mixed reviews with some guests finding it adequately equipped for basic fitness needs, while others feel it falls short of expectations in terms of equipment and maintenance. However, the availability of parking options, including free, underground and covered spaces, is widely appreciated for providing convenience and security.
Families traveling with children find the hotel accommodating with spacious rooms and family-friendly amenities such as a game room and a nearby park. The comfortable beds are frequently highlighted for their splendid quality, ensuring a restful night's sleep for guests.
While DoubleTree by Hilton Lyon Eurexpo meets many criteria expected of a 4-star hotel, some guests feel it falls short in certain aspects, such as the absence of amenities like a sauna and hammam. Despite these concerns, the hotel's attractive location, high-quality service and comfortable accommodations make it a solid choice for travelers seeking a blend of tranquility and convenience.
Keystone Hôtel & Spa in Lyon is highly praised for its strategic location, particularly beneficial for exploring the vibrant Confluence district. Its proximity to tram stops, a large shopping center, museums, and diverse dining options makes it ideal for both leisure activities and business needs. The slightly removed position from core tourist spots is countered by excellent public transport links, ensuring easy access to the city's attractions. Guests highlight the hotel's clean, stylish accommodations, and friendly staff, making it a comfortable and practical base.
The breakfast at Keystone Hôtel & Spa is a standout feature, consistently commended for its generous offerings and high-quality selections. The diverse buffet includes both continental and international options, with fresh and varied selections including local and homemade products. The attentive and friendly breakfast staff add to the positive experience, although some have noted the breakfast room's small size and limited daily variations.
Rooms in the hotel receive mostly positive feedback, with guests appreciating their cleanliness, comfort, and modern aesthetic. The spaciousness, elegant decor, and functional furnishings are frequently noted, alongside very comfortable bedding contributing to restful sleep. Some rooms feature terraces or balconies with garden views, enhancing the tranquil environment, although the occasional comment about smaller bathroom sizes is mentioned.
The hotel's cleanliness impresses guests, earning praise for its pristine and tastefully decorated spaces. The friendly staff further enhances the guest experience, ensuring a pleasant ambiance. A few minor issues, such as stained carpets and occasional lapses in room cleaning, are mentioned, but overall, the hotel's commitment to cleanliness and superb service remains evident.
Staff at Keystone Hôtel & Spa are highlighted for their outstanding service, providing a warm and welcoming atmosphere. Their dedication to guest satisfaction, responsiveness, and professionalism earn them high praise, contributing significantly to the hotel's positive reputation.
The spa is a notable highlight, with guests appreciating the complimentary access and quality facilities, including a jacuzzi and hammam. Despite its smaller size, the spa offers a relaxing and rejuvenating experience, though it can become crowded during peak times.
Beds at the hotel are frequently praised for their exceptional comfort, contributing to a serene and relaxing atmosphere. The combination of comfortable mattresses and an overall quiet environment ensures an optimal setting for a restful retreat.
Overall, Keystone Hôtel & Spa is a promising and well-regarded choice for both leisure and business travelers, with minor areas for improvement noted. Its elegant design, dedicated staff, and convenient location make it a preferred option for those seeking comfort and quality during their stay in Lyon.
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