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Summary of reviewsThe Ibis Styles Lyon Croix Rousse enjoys an outstanding reputation, particularly for its prime location in the charming Croix Rousse district of Lyon. The hotel's proximity to the Hénon metro station ensures easy access to public transportation, enabling seamless exploration of the city. The vibrant neighborhood, filled with shops, cafes and key landmarks, provides guests with a quintessential Lyon experience. Additionally, the availability of an underground garage adds further convenience, especially in the often-crowded area.
The breakfast offerings at the hotel have been well-received, praised for their variety, quality and value. Guests highlighted items such as freshly squeezed orange juice, fresh fruits, good bread and the ambiance of the breakfast room, which contributes to a pleasant dining experience.
Room reviews are mixed with frequent mentions of their small, minimalist nature and occasional outdated decor. However, cleanliness is consistently praised and comfortable beds contribute to a relaxing stay. Despite some issues with amenities and space, the rooms are considered suitable for short stays and those prioritizing location and affordability.
Cleanliness at the hotel is generally commendable with daily cleaning routines and well-maintained rooms. This ensures a hygienic environment for guests, although a few isolated issues were noted, such as the cleanliness of dishes and occasional musty odors.
Staff at the Ibis Styles Lyon Croix Rousse are highly praised for their friendliness, professionalism and attentiveness, often going above and beyond to ensure a comfortable stay. The reception team is particularly noted for their excellent service and helpful nature.
The hotel's Wi-Fi service receives mixed reviews with some guests finding it reliable and satisfactory, while others experienced issues with connectivity and speed. Parking is also a point of contention with the underground garage being secure and convenient but challenging to navigate due to its narrowness and limited space.
For families, the hotel provides a welcoming atmosphere with amenities such as baby essentials and family rooms. Its location near schools and metro access makes it convenient for family activities, though the lack of an elevator to the parking garage and small bathrooms could be a drawback for some.
Bed comfort is a significant highlight with many guests praising the quality and coziness of the bedding, contributing to restful nights. Despite a few minor complaints, the majority of guests found the beds to be satisfactory.
Overall, the Ibis Styles Lyon Croix Rousse stands as a solid three-star hotel that offers good value for money, considering its strategic location and quality of service. While there are areas for improvement, especially in room modernization and specific amenities, the hotel's strengths make it a reliable choice for travelers visiting Lyon. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Standard Double RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Standard Twin RoomThe twin room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. This twin room has a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.3
Good
Location
Nestled in the charming and historic Croix Rousse district of Lyon, Ibis Styles Lyon Croix Rousse boasts an enviable location that has garnered much praise from guests. Positioned merely steps away from the Hénon metro station, the hotel offers seamless access to public transportation, facilitating quick and convenient travel throughout the city. This advantageous setting makes it a prime choice for visitors keen on exploring Lyon without the need for a car.
The vicinity around the hotel is brimming with shops, cafes, restaurants and bakeries, creating a lively atmosphere that captures the essence of Lyon's vibrant culture. Additionally, several key landmarks and attractions are easily reachable with the city center being only a short metro ride away. The neighborhood itself is noted for its quiet streets, providing a tranquil retreat despite being near bustling urban life.
For those visiting specific points of interest like hospitals or attending events, the hotel's proximity proves to be particularly beneficial. Guests have highlighted the convenience of having an underground garage, which is a significant bonus in the often crowded Croix Rousse area.
Overall, Ibis Styles Lyon Croix Rousse offers a strategic and well-connected location that caters perfectly to tourists, business travelers and anyone looking to immerse themselves in the local Lyonnais experience.
Breakfast
The breakfast experience at Ibis Styles Lyon Croix Rousse has received generally positive reviews from guests. Many guests appreciated the breakfast's variety, describing it as hearty, extensive and filled with quality products. Freshly squeezed orange juice, fresh fruits and good bread were frequently highlighted as standout items. The buffet format offered plenty of choices, including both sweet and savory options with some guests noting the inclusion of homemade pancakes and well-chosen quality teas.
Several reviews mentioned the breakfast as being very good, abundant and satisfying in both quality and quantity. The ambiance of the breakfast room was also appreciated, contributing to a pleasant dining experience. Guests felt that the breakfast was worth its value, adding to the overall convenience and comfort of their stay.
However, not all feedback was favorable. A few guests felt the breakfast didn't meet their expectations, citing issues like limited variety in tea options, a lack of vegan choices and occasional instances of low-quality items. Despite these few criticisms, the broad consensus remains that the breakfast at Ibis Styles Lyon Croix Rousse is generous and enjoyable, presenting a diverse range of options to suit most tastes.
Rooms
The rooms at Ibis Styles Lyon Croix Rousse are a mixed bag of experiences. Guests frequently noted that the rooms are small, minimalist and sometimes outdated with cramped bathrooms and limited amenities. Soundproofing is often poor, making the street noise and internal sounds a point of discomfort for some visitors. However, the rooms are consistently described as clean with comfortable bedding and a functional layout. Many appreciated the room matching the photos provided online and the air conditioning was reported to work quietly and effectively.
On the downside, several guests mentioned issues with poor lighting, lack of storage space and equipment malfunctions, such as heating problems or defective TV remotes. The small size of the shower cabins and general outdated decor were also recurrent complaints with some rooms showing significant wear and tear. For those staying longer, the absence of common conveniences like a kettle, fridge or adequate ventilation might be a drawback.
Despite the minimalistic approach, the rooms are praised for their cleanliness and are fine for short stays. Guests also enjoyed the relaxing atmosphere and efficient staff service. For those prioritizing location and affordable stays over luxury, Ibis Styles Lyon Croix Rousse may just meet the mark, especially with its typical Ibis Style decoration and offerings. However, for those sensitive to space constraints and modernity, this hotel might seem a bit lacking.
Beds
The beds at 'Ibis Styles Lyon Croix Rousse' have received a lot of positive feedback from guests, who frequently note the comfort and quality of the bedding. Descriptions such as comfortable and good bedding are common with many guests highlighting the satisfaction with the comfort and coziness of the beds. Many reviewers found the mattresses to be comfortable, contributing to a good night's sleep.
While some guests did encounter issues such as pillows being too flat or beds being too hard, these comments were in the minority. Overall, the bedding was praised for its cleanliness, comfort and quality. The majority of guests found the beds very comfortable, contributing to their enjoyment of the hotel stay.
Rooms are generally described as comfortable with some guests specifically mentioning the good soundproofing, enhancing the overall sleeping experience. Despite a few isolated complaints, the prevailing sentiment about the beds and bedding at 'Ibis Styles Lyon Croix Rousse' is that of comfort and satisfaction.
Cleanliness
The Ibis Styles Lyon Croix Rousse garners mixed reviews when it comes to cleanliness, but many guests find the hotel meeting, if not surpassing, their hygiene expectations. Numerous reviews commend the establishment for its very clean and well-maintained rooms, which are cleaned daily. Guests often highlight the general cleanliness of the premises and the exceptional hygiene standards maintained at the hotel, making it a reliable choice for travelers prioritizing cleanliness.
The hotel location is also highly praised for being very well-kept with clean and comfortable accommodations that are functional and conducive to a good night's sleep. Guests appreciate the availability of electrical outlets for charging electronic devices, which adds to the convenience factor.
However, there are recurring concerns about specific areas, such as poorly cleaned dishes and cutlery during breakfast and carpets and air conditioning units that could use more attention due to dust. Some guests also mention cleanliness issues upon arrival, such as hair in the bathroom and a musty or stale smoke odor in some rooms, which detracts from the overall experience.
Overall, while there are some areas needing improvement, the Ibis Styles Lyon Croix Rousse generally maintains a very good standard of cleanliness, particularly in the guest rooms and communal areas.
Staff
The Ibis Styles Lyon Croix Rousse receives commendations for its exceptional staff, often described as friendly, courteous and attentive. Guests frequently highlight the warm and pleasant welcome they receive upon arrival, noting the staff's professionalism and accommodating nature. The reception team is particularly praised for their helpfulness and positive attitude with several mentions of their ability to provide assistance and clear guidance.
Although the general consensus is overwhelmingly positive, there are isolated instances where guests felt that some staff members were indifferent or not adequately trained. However, these seem to be the exception rather than the norm. In contrast, many reviews speak highly of the staff's kindness, professionalism and readiness to go above and beyond to ensure a comfortable stay.
Overall, the staff at Ibis Styles Lyon Croix Rousse stands out for their hospitality and customer-oriented service, significantly enhancing the guest experience at the hotel.
Wi-Fi
The Wi-Fi at Ibis Styles Lyon Croix Rousse generally receives mixed feedback from guests. Many have appreciated the service, describing it as reliable and good. The connection is often free, which is a plus. However, some guests have had issues with reliability and stability, noting that the Wi-Fi can function poorly at times and be difficult to connect to. While some had no complaints, others experienced slow speeds and found the service disappointing. Overall, the Wi-Fi seems to perform well for some guests but can be inconsistent.
Parking
The parking situation at Ibis Styles Lyon Croix Rousse receives mixed reviews from guests. Many appreciate the convenience and security of the underground garage, noting it is available on-site and fairly priced at €10 per day. Some guests find the secure parking facility satisfactory and appreciate the convenience of having parking available at the hotel.
However, several reviewers highlight significant challenges with the parking experience. The garage is often described as very narrow and difficult to navigate, making it tricky for larger vehicles. Access to the parking is also frequently mentioned as problematic with a difficult entrance and tight spaces being common issues. The garage can quickly become full and some guests are disappointed by the limited availability of parking spaces. The dark and poorly lit garage adds to the difficulty and the overall parking system seems outdated to some visitors.
Despite the reasonable price, the hassle of parking access and limited space can be a deterrent for guests, especially those with larger cars. For those who manage to secure a spot, the convenience of an underground, secure facility is a significant plus. However, planning ahead and being prepared for a potentially challenging parking experience might be advisable for future visitors.
Family
Ibis Styles Lyon Croix Rousse offers a range of amenities that cater well to families. The hotel is perfectly located near Croix Rousse middle school and is right next to the metro, providing easy access to children's activities and family visits. The welcoming staff enhances the family-friendly atmosphere, ensuring guests feel at home. The hotel features key conveniences such as an umbrella stand and baby amenities and family rooms are prevalent throughout. Families will find it a clean and cozy place to stay with useful amenities in a quiet area. However, note that elderly guests may find the lack of an elevator to the parking garage challenging and the bathrooms can be a bit cramped for larger families. Overall, its close proximity to family-related centers of interest makes it a suitable choice for family visits.
3 Star
The Ibis Styles Lyon Croix Rousse has some mixed reviews when it comes to its three-star rating and overall standards. Many guests find the hotel to be typical of the Ibis Styles brand, though some feel it falls below the standard expected. The services and amenities provided are generally consistent with a three-star hotel, including basics such as a kettle and a coffee machine in the room. The decor and room size are often mentioned with some considering it elegantly minimal, while others find the decoration and services disappointing for a three-star hotel.
Breakfast options receive mixed feedback; while some guests appreciate the hearty selection available, others find it not great and somewhat pricey. Despite this, certain guests feel the hotel offers good value for money, although there are numerous remarks indicating that the price might be too high for the overall quality received. The hotel largely meets three-star expectations, but opinions differ on whether it truly lives up to the Ibis Styles category standards. The need for a refreshment of the facilities is noted and some guests comment on the basic but decent service typical for this category. Overall, while the Ibis Styles Lyon Croix Rousse might meet the minimum requirements of a three-star hotel, there is room for improvement to meet the expectations of its brand and justify its pricing structure.
Accessible
The 'Ibis Styles Lyon Croix Rousse' offers a mixed experience regarding accessibility for guests with disabilities. On the positive side, the hotel is situated in an accessible location with a nearby metro station and frequent public transit options, making it convenient for elderly guests and those with mobility issues. Some reviews indicated the hotel is frequently used by disabled people, suggesting a general level of accessibility. Moreover, the facility aims to ensure equal access for all guests.
However, there are notable challenges. Some guests found the hotel difficult to access, indicating issues like narrow access to accessible rooms and a noisy elevator that was sometimes not operational. Additionally, the hotel's older model might contribute to its accessibility complications. Overall, while the location and public transit options are advantageous for accessibility, improvements in the physical infrastructure could enhance the experience for guests with disabilities.
Dog Friendly
Ibis Styles Lyon Croix Rousse offers a welcoming environment for pet owners, particularly those with dogs. The hotel permits pets and has dedicated pet rooms, making it suitable for guests traveling with their furry companions. Guests have expressed satisfaction with the pet-friendly amenities and overall, there have been no complaints regarding the accommodation of pets. Additionally, the surrounding La Croix Rousse neighborhood provides a great setting for dog walks, adding to the convenience and enjoyment for pet owners.
No, Ibis Styles Lyon Croix Rousse doesn't have any pool.
No, a spa isn't available at Ibis Styles Lyon Croix Rousse.
Yes, Ibis Styles Lyon Croix Rousse welcomes dogs.
Yes, parking facilities are available at Ibis Styles Lyon Croix Rousse.
No, Ibis Styles Lyon Croix Rousse doesn't have a gym.