Comfort Suites Macaé
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Summary of reviewsComfort Suites Macaé consistently delivers a strong and positive guest experience, with its strategic location serving as a major highlight. Situated near the beach, it offers stunning sea views and easy access to local restaurants, cafes, and shops, making it ideal for both leisure and business travelers. Families, in particular, find its proximity to child-friendly beach activities advantageous.
The hotel provides a comfortable and cozy environment, characterized by spacious and clean rooms that many guests find to be a home away from home. With balconies offering beautiful sea views, the rooms contribute to an enjoyable stay. Although some guests note areas for improvement, such as updating room decor and furnishings, overall cleanliness and maintenance are well-regarded, supported by a dedicated housekeeping staff.
A standout feature is the hotel's breakfast, which garners praise for its impressive variety and quality, enjoyed alongside a panoramic sea view. While room for improvement exists in terms of menu diversity and organization, the breakfast experience is generally well-received.
Guests also benefit from facilities such as a well-equipped gym, a heated indoor pool, and a sauna, which collectively enhance the comfort and leisure experience. While some pool facilities require more consistent maintenance, the overall availability of these amenities adds value to the guests' stay.
Service at Comfort Suites Macaé is characterized by a warm and efficient staff, whose professionalism and friendliness are frequently commended. Notable staff members across various departments contribute significantly to the positive experiences of guests, despite a few isolated incidents of less favorable interactions.
While Wi-Fi service presents some inconsistency, the free parking offerings are appreciated, albeit with space limitations. The comfort of beds rounds out the positive guest experience, with many visitors noting a restful stay due to the high-quality bedding.
Overall, Comfort Suites Macaé offers a blend of location, service, and amenities that make it a preferred choice for visitors, continually praised for providing a welcoming and accommodating stay.
Categories
The hotel provides a comfortable and cozy environment, characterized by spacious and clean rooms that many guests find to be a home away from home. With balconies offering beautiful sea views, the rooms contribute to an enjoyable stay. Although some guests note areas for improvement, such as updating room decor and furnishings, overall cleanliness and maintenance are well-regarded, supported by a dedicated housekeeping staff.
A standout feature is the hotel's breakfast, which garners praise for its impressive variety and quality, enjoyed alongside a panoramic sea view. While room for improvement exists in terms of menu diversity and organization, the breakfast experience is generally well-received.
Guests also benefit from facilities such as a well-equipped gym, a heated indoor pool, and a sauna, which collectively enhance the comfort and leisure experience. While some pool facilities require more consistent maintenance, the overall availability of these amenities adds value to the guests' stay.
Service at Comfort Suites Macaé is characterized by a warm and efficient staff, whose professionalism and friendliness are frequently commended. Notable staff members across various departments contribute significantly to the positive experiences of guests, despite a few isolated incidents of less favorable interactions.
While Wi-Fi service presents some inconsistency, the free parking offerings are appreciated, albeit with space limitations. The comfort of beds rounds out the positive guest experience, with many visitors noting a restful stay due to the high-quality bedding.
Overall, Comfort Suites Macaé offers a blend of location, service, and amenities that make it a preferred choice for visitors, continually praised for providing a welcoming and accommodating stay.
Hotel near The Beach
Located on Av. Atlantica, this hotel is on the main coastal road providing direct access to the beach. Its position is highly convenient for beach visitors.
Family Friendly Hotel
Offers spacious suites that can comfortably accommodate families. Features a swimming pool and a playground, ensuring that younger guests have plenty of opportunities for fun. The on-site restaurant provides a kid-friendly menu.
Dog Friendly Hotel
This 3-star hotel allows one pet per room and provides modern furnishings and amenities. It features an indoor and outdoor swimming pool, a fitness center, and a restaurant, ensuring a comfortable and convenient stay for guests and their pets.
Hotel with Swimming Pool
This hotel offers a swimming pool. It is well-located with good dining options and is known for its helpful and professional staff.
Indoor Pool Rooftop Pool Outdoor Pool
Hotel with Parking
Comfort Suites Macaé offers parking for its guests. It is a well-regarded hotel providing a comfortable stay with the added convenience of on-site parking.
Accessible Hotel
Comfort Suites Macae provides wheelchair access, facilities for disabled guests, and accessible rooms through interior corridors. It also offers an outdoor swimming pool and a fitness center.
Hotel with Outdoor Pool
Offering both outdoor and indoor pools, this hotel provides flexibility for swimming regardless of the weather, complemented by a beachfront setting and sun loungers.
Beachfront Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Hotel with Rooftop Pool
Hotel with Indoor Pool
Guest Reviews
Comfort Suites Macaé enjoys a perfect blend of location and service, making it an excellent choice for both leisure and business travelers. The hotel is strategically situated close to the beach, offering spectacular views of the sea, which many guests highlight as a significant positive aspect. Its proximity to restaurants, cafes, and shops adds to the convenience, ensuring that visitors have a wide array of dining and entertainment options at their fingertips. Families, in particular, appreciate the area for its suitability for children, being one of the best spots for family bathing.
The hotel itself provides a comfortable and cozy environment with spacious, clean rooms complemented by attentive and respectful staff. Facilities such as an indoor pool, gym, and free beach kit further enhance the guests' experience. Guests also frequently mention the wonderful breakfast with its magnificent view and wide variety. The excellent cost-benefit ratio, combined with the outstanding service and ideal location, makes Comfort Suites Macaé a standout option for anyone visiting the city.
Comfort Suites Macaé offers a breakfast experience that receives mixed feedback from guests. On the positive side, many reviewers highlight the breakfast as a wonderful and excellent experience, noting the variety and quality of options available. Guests are particularly impressed by the panoramic sea view that accompanies their morning meal, describing several of the breakfast offerings—from fruits and pastries to omelets made to order—as delicious and satisfying.
A considerable number of reviews emphasize the abundance and quality of items, ensuring that the breakfast caters to diverse tastes and preferences. The presence of fresh options and timely replenishments contributes to a pleasant start to the day for many visitors.
However, some guests feel that the breakfast could benefit from more variety and better organization, citing repetitive menus on different days and occasional issues such as stale bread. A few reviews mention additional charges for certain items, which some found unreasonable.
Overall, while the breakfast menu at Comfort Suites Macaé is often praised for its quality and scenic views, there is room for improvement in terms of variety and consistency to elevate the guest experience even further.
Comfort Suites Macaé offers an experience marked by generously sized and comfortable rooms, a definite plus for travelers looking for space to spread out. Guests frequently mention the spaciousness, with rooms often described as large and functional, providing everything needed to feel at home. Many rooms boast beautiful sea views, enhancing the beachside experience, particularly those with balconies which are noted for their beauty and comfort. The hotel's beds are generally praised for their comfort, despite occasional mentions of mattresses that could be improved. The rooms are usually clean and well-maintained, with exceptional cleanliness observed in the bed and bath linens.
While the majority of guests report positive experiences, there are some areas that could benefit from improvement. Several reviews note that the rooms could use renovation, with some guests experiencing issues like moldy smells, poor lighting, and minor maintenance problems such as curtain coverage and room arrangement. Additionally, not all rooms meet the ocean view expectations, with some facing adjacent walls or only offering partial views. Despite these concerns, many travelers appreciate the facilities and the hotel's excellent breakfast, which contribute to a pleasant overall stay. The heated pool is highlighted as a significant plus, especially during rainy days. Overall, Comfort Suites Macaé appears to deliver a comfortable stay with room for minor enhancements.
Comfort Suites Macaé notably impresses its guests with the comfort offered by its beds. Many travelers remark on the overall comfort of the beds, contributing significantly to a restful stay. From plush king-sized beds to extra beds that maintain a high standard of comfort, guests frequently express satisfaction. The hotel's beds are frequently compared favorably to standard offerings found across Brazil, aligning closely with those expected in the USA, which signifies a higher level of comfort and quality. Despite these positive notes, some reviews mention variability in mattress preferences, with certain guests finding them either too soft or in need of replacement. While comfort is undoubtedly a highlight, a few mentions of worn mattresses suggest room for potential improvement. Bedding elements such as pillows and linens receive less unanimous praise, with some guests noting areas that could be enhanced. However, the consensus remains that Comfort Suites Macaé provides cozy accommodations in an enviable location, promising an inviting and restful experience for most who visit.
Comfort Suites Macaé offers a mixed experience when it comes to cleanliness, with both positive and negative aspects noted by guests. Many reviews highlight clean accommodations and rooms, praising the hotel for its outstanding housekeeping service. Several visitors appreciate the pleasant decor and comfort, mentioning that the hotel is consistently clean and well-organized, contributing to an enjoyable stay. The attentive and respectful staff, along with excellent hygiene practices, are frequently praised, reflecting a guest-centric approach that enhances overall satisfaction.
However, there are areas where improvements are necessary. Several guests report less than ideal experiences with room cleanliness, citing issues like dusty curtains, moldy shower grout, and dirty balconies. Some reviews indicate a decline in cleaning standards, with occasional lapses in thoroughness, such as unclean hallways and missing face towels. Despite these challenges, other parts of the hotel, such as the pools and common areas, remain attractive though not expansive, adding to the hotel's appeal.
In summary, Comfort Suites Macaé has the potential for an excellent stay with its clean and comfortable rooms and commendable service. Enhancing the consistency and attention to detail in cleaning could further elevate the guest experience.
At Comfort Suites Macaé, the staff consistently earns high praise for their exceptional service, creating an inviting atmosphere for guests. From the reception desk to the breakfast team, the majority of interactions with hotel personnel are characterized by friendliness, efficiency, and attentiveness. Specific mention has been made of housekeeper Neide's outstanding kindness and the professionalism exhibited by staff in the restaurant and cleaning departments.
The service throughout the hotel is generally described as excellent, with staff members being particularly polite, helpful, and welcoming. Many reviews highlight their proactive attitude, noting instances where mistakes were promptly acknowledged and addressed with apologies. Guests have also appreciated the ability of the reception staff to communicate in English, making international visitors feel more at ease.
While most feedback emphasizes the positive traits of the staff, a few guests have experienced less favorable interactions, describing certain employees as arrogant or inattentive. However, these accounts seem to be isolated, given the overall high regard for the staff's professionalism and warmth.
Notably, some specifics like the reception service have received special mentions, with individuals such as Andrews, Alexandre, Rizi, and Elisa being recognized for their exemplary contributions. Despite a couple of critiques regarding slower service or unavailability of certain amenities, the generally high level of customer care significantly contributes to guests' positive experiences at Comfort Suites Macaé.
Comfort Suites Macaé receives mixed feedback regarding its Wi-Fi service. On the positive side, some guests noted the internet worked perfectly throughout various areas of the hotel, with satisfactory signal levels. However, many reviews highlight issues with unstable and weak Wi-Fi service, leading to frequent drops and slow speeds. A common concern was that the internet did not function effectively in certain areas, particularly on the TVs in the rooms and sometimes at the reception. The recurring theme suggests that while the hotel Wi-Fi performs well in some cases, guests often encountered inconsistent service that impacted their overall experience.
The gym at Comfort Suites Macaé stands out as a major highlight for guests. Described consistently as very good and excellent, it boasts top-notch equipment that ensures visitors can maintain their workout routines effectively. The facility is new and well-equipped, providing a variety of devices in the basement that impressively round off the fitness experience. The addition of a heated pool and sauna complements the gym, offering guests a relaxing post-exercise option. While the gym hours are noted, it's worth mentioning that occasional maintenance may affect accessibility. Overall, the gym, along with organized service, location, and pool area, contributes significantly to the positive guest experience at the hotel.
At Comfort Suites Macaé, the pool experience offers a mix of impressions among visitors. Although some guests found the heated indoor pool to be a highlight of their stay, appreciating its warmth, others noted its small size and occasional maintenance issues. The sauna, while part of the indoor pool area, was often reported to be under maintenance, impacting some guests' enjoyment. While the heated pool, when operational, provided a pleasant retreat especially during rainy days, there were several mentions of it being closed or not heated at times. The outdoor pool faced criticisms for being small and missing a sun-drenched environment, alongside reports of cloudy and dirty water. Despite these concerns, the prime location of the hotel and the diverse breakfast offerings often compensated for the pool-related shortcomings, contributing to an overall satisfactory visit.
Comfort Suites Macaé offers complimentary parking services, which guests generally find convenient and appreciate for being free. The hotel provides its own covered parking facilities, along with a free valet parking service, noted for its friendly and polite staff. However, the parking lot fills up quickly, leading to potential inconveniences, such as having to park outside or leaving the vehicle at the hotel reception. Guests mention that the parking is subject to availability and experiences with limited space, which can be further affected by the parking's design that may not accommodate all car models. Despite these limitations, the existence of a parking option is considered beneficial by many visitors.
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Location
The hotel itself provides a comfortable and cozy environment with spacious, clean rooms complemented by attentive and respectful staff. Facilities such as an indoor pool, gym, and free beach kit further enhance the guests' experience. Guests also frequently mention the wonderful breakfast with its magnificent view and wide variety. The excellent cost-benefit ratio, combined with the outstanding service and ideal location, makes Comfort Suites Macaé a standout option for anyone visiting the city.
Breakfast
A considerable number of reviews emphasize the abundance and quality of items, ensuring that the breakfast caters to diverse tastes and preferences. The presence of fresh options and timely replenishments contributes to a pleasant start to the day for many visitors.
However, some guests feel that the breakfast could benefit from more variety and better organization, citing repetitive menus on different days and occasional issues such as stale bread. A few reviews mention additional charges for certain items, which some found unreasonable.
Overall, while the breakfast menu at Comfort Suites Macaé is often praised for its quality and scenic views, there is room for improvement in terms of variety and consistency to elevate the guest experience even further.
Rooms
While the majority of guests report positive experiences, there are some areas that could benefit from improvement. Several reviews note that the rooms could use renovation, with some guests experiencing issues like moldy smells, poor lighting, and minor maintenance problems such as curtain coverage and room arrangement. Additionally, not all rooms meet the ocean view expectations, with some facing adjacent walls or only offering partial views. Despite these concerns, many travelers appreciate the facilities and the hotel's excellent breakfast, which contribute to a pleasant overall stay. The heated pool is highlighted as a significant plus, especially during rainy days. Overall, Comfort Suites Macaé appears to deliver a comfortable stay with room for minor enhancements.
Beds
Cleanliness
However, there are areas where improvements are necessary. Several guests report less than ideal experiences with room cleanliness, citing issues like dusty curtains, moldy shower grout, and dirty balconies. Some reviews indicate a decline in cleaning standards, with occasional lapses in thoroughness, such as unclean hallways and missing face towels. Despite these challenges, other parts of the hotel, such as the pools and common areas, remain attractive though not expansive, adding to the hotel's appeal.
In summary, Comfort Suites Macaé has the potential for an excellent stay with its clean and comfortable rooms and commendable service. Enhancing the consistency and attention to detail in cleaning could further elevate the guest experience.
Staff
The service throughout the hotel is generally described as excellent, with staff members being particularly polite, helpful, and welcoming. Many reviews highlight their proactive attitude, noting instances where mistakes were promptly acknowledged and addressed with apologies. Guests have also appreciated the ability of the reception staff to communicate in English, making international visitors feel more at ease.
While most feedback emphasizes the positive traits of the staff, a few guests have experienced less favorable interactions, describing certain employees as arrogant or inattentive. However, these accounts seem to be isolated, given the overall high regard for the staff's professionalism and warmth.
Notably, some specifics like the reception service have received special mentions, with individuals such as Andrews, Alexandre, Rizi, and Elisa being recognized for their exemplary contributions. Despite a couple of critiques regarding slower service or unavailability of certain amenities, the generally high level of customer care significantly contributes to guests' positive experiences at Comfort Suites Macaé.
Wi-Fi
Gym
Pool
Parking
Yes, Comfort Suites Macaé has pool(s) that belong to one or more of the following categories: Indoor Pool, Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Comfort Suites Macaé.
Yes, Comfort Suites Macaé welcomes dogs.
Yes, parking facilities are available at Comfort Suites Macaé.
Yes, Comfort Suites Macaé has a gym.
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