Hotel Água de Coco
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Summary of reviewsHotel Água de Coco stands out for its pleasant atmosphere, exceptional cleanliness and commendable staff service, making it a highly recommended choice for travelers seeking tranquility with convenient access to local amenities.
The location, though somewhat removed from Maceió's bustling city center and popular tourist beaches, offers a serene escape with its beautiful oceanfront view at Jatiúca Beach. The proximity to malls, restaurants and supermarkets adds to its convenience, although the strong waves in front of the hotel may deter swimmers. Nevertheless, the tranquility and visual appeal make up for this shortcoming and affordable Uber rides ease access to more central attractions.
Breakfast at Hotel Água de Coco is often praised for its variety and delicious offerings including fresh tapiocas and regional specialties, enjoyed with an ocean view. While there are some calls for greater variety and extended hours, the attentive service generally enhances the morning experience. Dinner options are limited to local restaurants, as the hotel does not provide on-site lunch or dinner services, which some guests found somewhat inconvenient but overall affordable.
The guest rooms receive high marks for cleanliness, comfort and modern decor. Even though the rooms are compact, they are well-organized and equipped with comfortable beds, efficient air conditioning and impeccable housekeeping. Sea views from many rooms add a special touch, though occasional issues with water temperature stability and bathroom odors were noted. Guests should be aware of the limited storage space and the minor inconvenience of limited charging options.
Cleanliness is a significant highlight at Hotel Água de Coco with diligent housekeeping services ensuring that rooms and common areas are always spotless. Notable staff members have been repeatedly appreciated for their exceptional work, contributing to a fresh and welcoming environment.
The friendly and professional staff, including individuals like Edna, Raquel and Brenda, are often commended for their dedication to guest satisfaction. Their attentive service across various departments significantly enhances the guest experience, leaving a lasting positive impression.
While the Wi-Fi received mixed reviews with some guests praising its reliability and others experiencing connectivity issues, the rooftop pool is a major highlight. Guests frequently enjoy the stunning panoramic views of the ocean, although the pool’s temperature can be an issue due to it not being heated.
The beach location offers breathtaking views and convenient access for surf enthusiasts, though it's not ideal for swimmers due to strong waves. The nearby promenade and market add to the convenience, despite some parking challenges due to limited and tight spaces.
Family-friendly amenities like the children’s pool and thoughtful housekeeping touches make it a good choice for families on shorter stays. While logistical issues such as limited elevator access and room separations pose challenges, the overall environment and attentive service remain positive points.
In summary, Hotel Água de Coco is an attractive option for those valuing cleanliness, comfort and excellent service, despite minor drawbacks related to location, dining, parking and room size. The staff’s commitment to guest satisfaction and the beautiful oceanfront location make it a memorable stay for many guests.
Categories
The location, though somewhat removed from Maceió's bustling city center and popular tourist beaches, offers a serene escape with its beautiful oceanfront view at Jatiúca Beach. The proximity to malls, restaurants and supermarkets adds to its convenience, although the strong waves in front of the hotel may deter swimmers. Nevertheless, the tranquility and visual appeal make up for this shortcoming and affordable Uber rides ease access to more central attractions.
Breakfast at Hotel Água de Coco is often praised for its variety and delicious offerings including fresh tapiocas and regional specialties, enjoyed with an ocean view. While there are some calls for greater variety and extended hours, the attentive service generally enhances the morning experience. Dinner options are limited to local restaurants, as the hotel does not provide on-site lunch or dinner services, which some guests found somewhat inconvenient but overall affordable.
The guest rooms receive high marks for cleanliness, comfort and modern decor. Even though the rooms are compact, they are well-organized and equipped with comfortable beds, efficient air conditioning and impeccable housekeeping. Sea views from many rooms add a special touch, though occasional issues with water temperature stability and bathroom odors were noted. Guests should be aware of the limited storage space and the minor inconvenience of limited charging options.
Cleanliness is a significant highlight at Hotel Água de Coco with diligent housekeeping services ensuring that rooms and common areas are always spotless. Notable staff members have been repeatedly appreciated for their exceptional work, contributing to a fresh and welcoming environment.
The friendly and professional staff, including individuals like Edna, Raquel and Brenda, are often commended for their dedication to guest satisfaction. Their attentive service across various departments significantly enhances the guest experience, leaving a lasting positive impression.
While the Wi-Fi received mixed reviews with some guests praising its reliability and others experiencing connectivity issues, the rooftop pool is a major highlight. Guests frequently enjoy the stunning panoramic views of the ocean, although the pool’s temperature can be an issue due to it not being heated.
The beach location offers breathtaking views and convenient access for surf enthusiasts, though it's not ideal for swimmers due to strong waves. The nearby promenade and market add to the convenience, despite some parking challenges due to limited and tight spaces.
Family-friendly amenities like the children’s pool and thoughtful housekeeping touches make it a good choice for families on shorter stays. While logistical issues such as limited elevator access and room separations pose challenges, the overall environment and attentive service remain positive points.
In summary, Hotel Água de Coco is an attractive option for those valuing cleanliness, comfort and excellent service, despite minor drawbacks related to location, dining, parking and room size. The staff’s commitment to guest satisfaction and the beautiful oceanfront location make it a memorable stay for many guests.
Romantic Hotel
Located in Cruz das Almas, this hotel offers couples a tranquil and charming stay. Its proximity to the beach and local amenities ensures a relaxing and romantic getaway.
4-Star Hotel
This hotel offers comfortable accommodations and is well-located near the beach. It is known for its friendly service and convenient amenities.
Hotel with Children's Pool
This recently inaugurated hotel features a children's pool as part of its leisure facilities. It also offers a panoramic glass pool on the rooftop.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Guest Reviews
Hotel Água de Coco enjoys a mixed reputation regarding its location, offering notable positives along with some drawbacks. Guests consistently praise the hotel's proximity to key amenities, such as malls, restaurants and supermarkets, making it convenient for shopping and dining. The hotel is located on Jatiúca Beach, providing a beautiful oceanfront view and a peaceful atmosphere.
However, reviews also highlight some less favorable aspects of its location. The hotel is situated a bit further from the Maceió city center and the popular tourist beaches like Ponta Verde and Pajuçara, which could be a downside for those looking to explore the bustling areas easily. Some guests noted the beach directly in front of the hotel has strong waves and is not ideal for swimming, though it's described as tranquil and visually appealing.
The surrounding neighborhood is generally quiet and safe, which many guests appreciate, but a few reviews mention it can feel somewhat isolated and potentially unsafe at night. Despite being a bit removed from the main attractions, the affordable Uber rides were considered a convenient solution for reaching the city center and other tourist spots.
In summary, Hotel Água de Coco offers a generally good location for travelers seeking tranquility and convenient access to local amenities, albeit with some trade-offs regarding proximity to the main attractions and prime swimming beaches of Maceió.
Hotel Água de Coco's breakfast receives a mixed bag of reviews from its guests. On the positive side, many guests praise the breakfast for being varied, delicious and often replenished. Key highlights include the availability of diverse options ranging from fruits, cakes and breads to regional specialties like tapiocas, which are prepared fresh. Guests have also appreciated the ocean view from the breakfast area and the attentive and polite staff, which enhance the morning experience.
However, some reviews mentioned areas for improvement. A recurring point is the lack of variety in the breakfast spread with some guests noting that the selection did not meet their expectations or match the photos. A few guests found the breakfast room to be too hot and felt that certain items like bread and coffee lacked quality. Issues with the breakfast timing were also highlighted, suggesting that extended hours would better serve guests.
In summary, while the breakfast at Hotel Água de Coco is often described as wonderful, varied and delicious, there are suggestions for improving its variety and service to fully meet the guests' expectations.
Hotel Água de Coco offers a commendable but limited breakfast with healthy options that guests enjoyed, despite noting its lack of variety compared to offerings in larger city hotels. Reviewers found the hotel's food tasty, particularly praising the shrimp dishes available for order. However, they expressed disappointment in the absence of on-site lunch and dinner services. Meals must be sourced from local restaurants, which some found relatively more affordable. While the breakfast was well-liked, there was a sentiment that the hotel could enhance its appeal by providing dinner and quick snack options for added convenience.
Hotel Água de Coco's guestrooms shine for their impeccable cleanliness, modern touches and cozy ambiance. The rooms are visually pleasing with beautiful decorations, making them true to promotional photos. New and modern facilities enhance guests' comfort with large and comfortable beds, clean environments and serene ambiances being consistent positive highlights. Many guests appreciated the sea view from their rooms, which significantly enhances the experience.
Despite the overall small size, rooms manage to remain functional and well-organized. The comfortable pillows, clean linens and effective air conditioning system ensure a comfortable stay. Bathrooms are often praised for their cleanliness and impressively spacious layouts, though some guests noted issues with water temperature stability and occasional leaks.
However, the compact nature of the rooms is a recurrent theme. Storage spaces can be tight and some rooms might feel cramped, especially when accommodating more than two people. The practical aspects of the room design face mixed reviews with some minor inconveniences such as limited luggage space and the lack of blackout curtains in sea-facing rooms. Bad smells from the bathroom drains have also been reported sporadically, detracting from the otherwise fresh and clean environment.
The hotel’s new, well-organized structure, combined with attentive housekeeping, contributes to a comfortable and pleasant stay. However, prospective guests should be mindful of the limited parking and no in-room charging options when the room is unoccupied. Despite these minor drawbacks, the overall sentiment is positive, especially for couples seeking a cozy and scenic retreat.
Hotel Água de Coco has garnered significant praise for its bed quality with numerous reviews highlighting the beds as comfortable, large and well-maintained. Guests frequently mentioned the comfort of both the beds and pillows, noting them as extremely comfortable and soft. The bed linens are often described as clean, impeccable and well-maintained, contributing to an overall clean and cozy room environment.
Despite the overwhelmingly positive feedback, a few guests reported issues, such as beds that seemed broken or had holes in the sides, as well as the discomfort from lower quality or softer pillows. Some also noted that in certain instances, the double beds were made by joining two single beds, which sometimes caused discomfort due to a noticeable gap in the middle. Another minor complaint mentioned was the bedspread being dirty.
While there were a couple of comments about the mattress sheet slipping off or the need for a king-sized bed in some rooms, the general consensus points to most guests having a great sleep experience on the hotel's comfortable and often praised beds.
Overall, Hotel Água de Coco offers a restful and comfortable stay with many guests enjoying the high quality and comfort of the beds and linens, despite a few isolated issues.
Hotel Água de Coco has received a lot of praise for its high standards of cleanliness, which seem to be a major highlight for many guests. The hotel's new and modern rooms are generally described as exceptionally clean with impeccable housekeeping services that ensure a tidy and pleasant environment. The diligence of particular housekeepers, such as Patrícia and Monny, has been noted for their outstanding work in maintaining spotless rooms and communal areas, creating a consistently fresh and welcoming atmosphere.
Guests have often reported that the bathrooms are always clean and well-maintained and the overall hotel environment—including the shared areas—feels neat and orderly. The attention to hygiene extends to the bed linens and towels, which, although sometimes in need of renewal, are usually clean and properly replaced.
However, not all reviews are wholly positive; some guests have mentioned occasional lapses in cleanliness. Instances of stained linens, dirty tables and bad odors have been observed by a few visitors, highlighting areas for improvement. Despite these occasional issues, the general consensus remains that Hotel Água de Coco excels in maintaining a clean and pleasant stay, making it a favorable choice for those prioritizing hygiene and comfort during their travels.
Hotel Água de Coco receives high praise for its exceptional staff, noted for their friendliness, helpfulness and professionalism. Guests frequently highlight employees like Edna, Raquel and Edna for their excellent service and welcoming demeanor. The reception and housecleaning staff, including notable mentions like Patrícia, Brenda and Osmam, stand out for their attentiveness and dedication to guest satisfaction.
Several guests mention specific employees by name, appreciating their personalized service and hospitality, such as Taciana, Priscila, Jaynne and Charles. The staff in the cafeteria also garners commendations for their excellent service. Despite a few criticisms regarding occasional inattentiveness and lack of training, the general consensus is overwhelmingly positive.
The staff's politeness, efficiency and readiness to assist are repeatedly emphasized, contributing significantly to the overall guest experience. The hotel's staff has left a lasting impression on visitors, making stays at Hotel Água de Coco pleasant and welcoming.
Guests at Hotel Água de Coco have shared varying experiences with the hotel's Wi-Fi service. Many appreciated the excellent and uninterrupted connectivity, noting that it performed well in both rooms and the upper levels of the hotel. Some praised it as the best internet service they had used, highlighting its reliability and effectiveness throughout their stay.
However, there were also several criticisms with reports of Wi-Fi not working in certain rooms, particularly room 606 and areas like the pool and mezzanine. Some guests encountered intermittent connectivity issues and found the internet speed to be slow or fluctuating with a few mentioning that the Wi-Fi signal was weak or even undergoing maintenance during their visit. Despite these mixed reviews, a portion of guests expressed satisfaction with their overall internet experience.
Hotel Água de Coco boasts a stunning rooftop pool that guests frequently praise for its beautiful, panoramic views of the ocean. The pool area is described as very beautiful and a delightful part of the hotel, perfect for capturing Instagram-worthy moments. The rooftop location offers a particularly impressive perspective overlooking Jatiúca, making it a favorite spot for relaxation and enjoyment.
While the pool area itself is often cited as being very well-maintained and clean, some guests have noted that the pool can be quite cold, especially since it is not heated. This can be exacerbated by windy conditions from the sea. In addition, maintenance issues have occasionally led to the pool being closed, impacting guest experience.
Despite these shortcomings, the pool's ambiance is often described as charming and luxurious with many guests appreciating the overall design and aesthetic. The poolside bar, although sometimes unstaffed, adds an element of convenience and leisure.
In summary, the pool area at Hotel Água de Coco stands out for its breathtaking views and stylish design, making it a key highlight of the guest experience, despite minor issues with temperature and occasional closures for maintenance.
'Hotel Água de Coco' boasts a prime location right by the beach, providing guests with breathtaking beachfront and sea views from many rooms and common areas. The hotel's position allows for stunning vistas of the coastline and picturesque sunrises, particularly enjoyable from the pool area which, despite its modest size, offers a relaxing spot to admire the scenery.
However, it's important to note that the beach directly in front of the hotel is not suitable for swimming due to strong waves and rough waters. This area is better suited for surfing enthusiasts rather than swimmers. For those seeking swimmable beaches, alternative spots like Jatiuca and Ponta Verde, which are farther from the hotel, are recommended.
Despite the swimming limitations, guests appreciate the coastal proximity and the convenience of a beach promenade for walks. Besides the view and the beach access, the presence of a nearby market adds to the positive aspects, making it convenient for guests to stock up on essentials.
Hotel Água de Coco provides free parking for guests, but the overwhelming feedback highlights significant challenges and limitations with the parking facilities. Many guests found the parking spaces to be very small, tight and insufficient, struggling with the limited capacity that often fails to accommodate all cars. The parking operates on a rotating basis, which means spots can be lost upon returning, creating uncertainty and inconvenience. Difficult access to the garage from a busy avenue adds to the complications and some guests noted the parking arrangement is confusing and uncomfortable.
Moreover, while there are some spaces in front and behind the hotel, these are often not enough for the number of rooms available, leading to a recurring issue of inadequate parking spots for all guests. Despite the helpful direction efforts and some organized elements, the general sentiment is that the parking facilities need significant improvement to meet guest expectations and comfort.
Hotel Água de Coco garners positive remarks for its family-friendly environment, offering welcoming staff and excellent service that contributes to a safe and pleasant atmosphere. The pool is a notable attraction for kids with a dedicated children's pool providing an enjoyable experience. Families appreciate the thoughtful touches from the housekeeping staff, such as creating towel art that delights young guests. The hotel is commended for being a model family environment, making it a good choice for shorter stays of 2-3 days and for those seeking memorable family trips.
However, certain reviews highlight challenges for family stays, including limited elevator access and room separations on different floors. There are concerns about the family rooms being small for three people and mixed feedback regarding the parking situation. Additionally, some guests mentioned disruptions from other families and dissatisfaction with specific requests not being fulfilled, such as during Christmas.
Overall, Hotel Água de Coco seems to strike a balance with its cost-effective, family-oriented amenities and attentive service, despite some logistical and service setbacks.
Hotel Água de Coco is widely recognized for its high-quality facilities and sophisticated ambiance, making it a worthy contender in the four-star hotel category. The comfort and cleanliness of the rooms, coupled with the excellent standard of lodgings, frequently receive accolades from guests. The hotel is praised for its excellent employees and overall, the services provided align with the expectations of a four-star establishment.
However, some guests feel that the service falls short of the four-star designation, likening it to two-star service in certain experiences. Additionally, there are mixed opinions about the value for money with a few reviews mentioning that the cost does not always match the level of service one would expect from a four-star hotel.
Despite these concerns, the hotel maintains a good cost-benefit ratio, providing a comfortable stay with a high standard of sophistication. Many guests highly recommend it for its excellent rooms and overall quality, suggesting that it is a commendable choice for those seeking four-star accommodations.
Hotel Água de Coco emerges as a cozy and inviting option for business travelers, offering good service and facilities oriented towards business needs. The hotel's conference rooms and shared business facilities are mentioned positively, making it suitable for meetings and work-related activities. The staff's helpfulness contributes to a comfortable stay and the hotel's amenities cater well to professional requirements.
However, it's noted that the hotel may face challenges with its location and some specific business services. Some guests found the Wi-Fi unreliable for work, suggesting that technological needs may not be fully met. Issues with management presence and additional fees for printing documents have also been highlighted.
Despite some service gaps and location concerns, the Hotel Água de Coco is generally recommended for business travelers looking for a comfortable stay. The breakfast timing, starting at 6:30 am, accommodates early risers preparing for workdays, though the timespan may be restrictive for some. In summary, the hotel serves the core needs of business travelers well, though there are areas for improvement to enhance its appeal further.
Hotel Água de Coco provides a number of features appealing to families with kids, particularly due to its children's pool. Various reviews highlight that the hotel offers a separate, specific pool designed for children, which many found to be enjoyable and kid-friendly. This rooftop pool, despite not being heated and occasionally encountering windy conditions, provides a distinct space for younger guests.
However, there are some considerations parents should keep in mind. The lack of heating makes the pool cold at times, which some reviewers felt did not meet their expectations. Additionally, the exposed location on the terrace increases the likelihood of windy conditions, impacting its comfort. Safety is another concern, as supervision is necessary and there have been mentions of missing child safety gates on top of the stairs.
Overall, while the children's pool at Hotel Água de Coco has positive aspects and is a designated area for kids to have fun, parents should remain vigilant and take note of the weather conditions and safety measures.
Hotel Água de Coco offers an outdoor pool experience that guests frequently describe as beautiful and pleasant with magnificent views adding to the charm. Both the downstairs pool and the rooftop pool receive favorable mentions with the rooftop touted multiple times for its perfect view and sensational setting. The pool area is consistently kept nice and clean and clean towels are provided for pool use, elevating the comfort for guests.
The rooftop pool in particular is highlighted for its amazing and beautiful views of Maceió and some enjoy the terrace pool with its direct seafront access. Despite the pool being relatively small, it is noted as relaxing, offering moments of tranquility. The deck area by the pool receives praise for being great and the whole ambiance is enhanced by the delightful pool bar, even though its hours could be more consistent. Overall, the pools at Hotel Água de Coco, especially the rooftop one, make for a top-notch and memorable part of the guest experience.
Hotel Água de Coco emerges as a highly recommended destination for honeymooners, noted for its romantic ambiance and breathtaking views of the sea. The hotel's serene and comfortable setting makes it ideal for couples looking to celebrate their wedding or enjoy an unforgettable honeymoon. The honeymoon suites are particularly praised for their romantic setup and perfect views, creating an optimal environment for celebrating love. Guests have highlighted the extra special touches, such as the towel decorations forming a heart, which add to the romantic experience, especially for those arriving on the eve of Valentine's Day. Despite some negative comments about the hotel, the overall charm and city attractions seem to make up for any shortcomings, ensuring an overall positive experience for honeymooners seeking a memorable getaway.
Hotel Água de Coco in Maceio promises a luxurious experience that largely lives up to its four-star rating. Guests consistently highlight the beautiful, impeccable rooms adorned with modern and exquisite decorations. The hotel's superb and tastefully designed facilities contribute to its luxurious atmosphere. High-quality services from housekeeping and an outstanding service level at reception enhance the overall experience. The property is also noted for its cleanliness and recent renovations, adding to its fresh and new appearance. While most reviews are complimentary, suggesting it meets the expectations of a luxury stay, a few mention it did not entirely meet the four-star claim. Nonetheless, the luxurious feel, good service and refined décor make it a notable choice for travelers seeking comfort and elegance in Maceio.
Hotel Água de Coco offers a truly romantic experience, making it an ideal choice for couples seeking a memorable getaway. The rooms are described as very clean and modern yet cozy, providing a perfect space for two people. Many guests praised the romantic view and magnificent sea vistas that enhance the ambiance. The environment is both rustic and cozy, creating a charming atmosphere that is highly recommended for honeymooners and wedding anniversaries.
Guests have celebrated significant milestones here, such as unforgettable silver anniversaries and romantic engagement proposals with the hotel staff going above and beyond to help organize special moments like proposals. The hotel is frequently mentioned as the best for honeymoons with everything described as perfect. The warm and polite staff contribute significantly to the welcoming and intimate atmosphere, making every stay special and memorable.
Location Show Map
Location
However, reviews also highlight some less favorable aspects of its location. The hotel is situated a bit further from the Maceió city center and the popular tourist beaches like Ponta Verde and Pajuçara, which could be a downside for those looking to explore the bustling areas easily. Some guests noted the beach directly in front of the hotel has strong waves and is not ideal for swimming, though it's described as tranquil and visually appealing.
The surrounding neighborhood is generally quiet and safe, which many guests appreciate, but a few reviews mention it can feel somewhat isolated and potentially unsafe at night. Despite being a bit removed from the main attractions, the affordable Uber rides were considered a convenient solution for reaching the city center and other tourist spots.
In summary, Hotel Água de Coco offers a generally good location for travelers seeking tranquility and convenient access to local amenities, albeit with some trade-offs regarding proximity to the main attractions and prime swimming beaches of Maceió.
Breakfast
However, some reviews mentioned areas for improvement. A recurring point is the lack of variety in the breakfast spread with some guests noting that the selection did not meet their expectations or match the photos. A few guests found the breakfast room to be too hot and felt that certain items like bread and coffee lacked quality. Issues with the breakfast timing were also highlighted, suggesting that extended hours would better serve guests.
In summary, while the breakfast at Hotel Água de Coco is often described as wonderful, varied and delicious, there are suggestions for improving its variety and service to fully meet the guests' expectations.
Dinner
Rooms
Despite the overall small size, rooms manage to remain functional and well-organized. The comfortable pillows, clean linens and effective air conditioning system ensure a comfortable stay. Bathrooms are often praised for their cleanliness and impressively spacious layouts, though some guests noted issues with water temperature stability and occasional leaks.
However, the compact nature of the rooms is a recurrent theme. Storage spaces can be tight and some rooms might feel cramped, especially when accommodating more than two people. The practical aspects of the room design face mixed reviews with some minor inconveniences such as limited luggage space and the lack of blackout curtains in sea-facing rooms. Bad smells from the bathroom drains have also been reported sporadically, detracting from the otherwise fresh and clean environment.
The hotel’s new, well-organized structure, combined with attentive housekeeping, contributes to a comfortable and pleasant stay. However, prospective guests should be mindful of the limited parking and no in-room charging options when the room is unoccupied. Despite these minor drawbacks, the overall sentiment is positive, especially for couples seeking a cozy and scenic retreat.
Beds
Despite the overwhelmingly positive feedback, a few guests reported issues, such as beds that seemed broken or had holes in the sides, as well as the discomfort from lower quality or softer pillows. Some also noted that in certain instances, the double beds were made by joining two single beds, which sometimes caused discomfort due to a noticeable gap in the middle. Another minor complaint mentioned was the bedspread being dirty.
While there were a couple of comments about the mattress sheet slipping off or the need for a king-sized bed in some rooms, the general consensus points to most guests having a great sleep experience on the hotel's comfortable and often praised beds.
Overall, Hotel Água de Coco offers a restful and comfortable stay with many guests enjoying the high quality and comfort of the beds and linens, despite a few isolated issues.
Cleanliness
Guests have often reported that the bathrooms are always clean and well-maintained and the overall hotel environment—including the shared areas—feels neat and orderly. The attention to hygiene extends to the bed linens and towels, which, although sometimes in need of renewal, are usually clean and properly replaced.
However, not all reviews are wholly positive; some guests have mentioned occasional lapses in cleanliness. Instances of stained linens, dirty tables and bad odors have been observed by a few visitors, highlighting areas for improvement. Despite these occasional issues, the general consensus remains that Hotel Água de Coco excels in maintaining a clean and pleasant stay, making it a favorable choice for those prioritizing hygiene and comfort during their travels.
Staff
Several guests mention specific employees by name, appreciating their personalized service and hospitality, such as Taciana, Priscila, Jaynne and Charles. The staff in the cafeteria also garners commendations for their excellent service. Despite a few criticisms regarding occasional inattentiveness and lack of training, the general consensus is overwhelmingly positive.
The staff's politeness, efficiency and readiness to assist are repeatedly emphasized, contributing significantly to the overall guest experience. The hotel's staff has left a lasting impression on visitors, making stays at Hotel Água de Coco pleasant and welcoming.
Wi-Fi
However, there were also several criticisms with reports of Wi-Fi not working in certain rooms, particularly room 606 and areas like the pool and mezzanine. Some guests encountered intermittent connectivity issues and found the internet speed to be slow or fluctuating with a few mentioning that the Wi-Fi signal was weak or even undergoing maintenance during their visit. Despite these mixed reviews, a portion of guests expressed satisfaction with their overall internet experience.
Pool
While the pool area itself is often cited as being very well-maintained and clean, some guests have noted that the pool can be quite cold, especially since it is not heated. This can be exacerbated by windy conditions from the sea. In addition, maintenance issues have occasionally led to the pool being closed, impacting guest experience.
Despite these shortcomings, the pool's ambiance is often described as charming and luxurious with many guests appreciating the overall design and aesthetic. The poolside bar, although sometimes unstaffed, adds an element of convenience and leisure.
In summary, the pool area at Hotel Água de Coco stands out for its breathtaking views and stylish design, making it a key highlight of the guest experience, despite minor issues with temperature and occasional closures for maintenance.
Beach
However, it's important to note that the beach directly in front of the hotel is not suitable for swimming due to strong waves and rough waters. This area is better suited for surfing enthusiasts rather than swimmers. For those seeking swimmable beaches, alternative spots like Jatiuca and Ponta Verde, which are farther from the hotel, are recommended.
Despite the swimming limitations, guests appreciate the coastal proximity and the convenience of a beach promenade for walks. Besides the view and the beach access, the presence of a nearby market adds to the positive aspects, making it convenient for guests to stock up on essentials.
Parking
Moreover, while there are some spaces in front and behind the hotel, these are often not enough for the number of rooms available, leading to a recurring issue of inadequate parking spots for all guests. Despite the helpful direction efforts and some organized elements, the general sentiment is that the parking facilities need significant improvement to meet guest expectations and comfort.
Family
However, certain reviews highlight challenges for family stays, including limited elevator access and room separations on different floors. There are concerns about the family rooms being small for three people and mixed feedback regarding the parking situation. Additionally, some guests mentioned disruptions from other families and dissatisfaction with specific requests not being fulfilled, such as during Christmas.
Overall, Hotel Água de Coco seems to strike a balance with its cost-effective, family-oriented amenities and attentive service, despite some logistical and service setbacks.
4 Star
However, some guests feel that the service falls short of the four-star designation, likening it to two-star service in certain experiences. Additionally, there are mixed opinions about the value for money with a few reviews mentioning that the cost does not always match the level of service one would expect from a four-star hotel.
Despite these concerns, the hotel maintains a good cost-benefit ratio, providing a comfortable stay with a high standard of sophistication. Many guests highly recommend it for its excellent rooms and overall quality, suggesting that it is a commendable choice for those seeking four-star accommodations.
Business
However, it's noted that the hotel may face challenges with its location and some specific business services. Some guests found the Wi-Fi unreliable for work, suggesting that technological needs may not be fully met. Issues with management presence and additional fees for printing documents have also been highlighted.
Despite some service gaps and location concerns, the Hotel Água de Coco is generally recommended for business travelers looking for a comfortable stay. The breakfast timing, starting at 6:30 am, accommodates early risers preparing for workdays, though the timespan may be restrictive for some. In summary, the hotel serves the core needs of business travelers well, though there are areas for improvement to enhance its appeal further.
Children's Pool
However, there are some considerations parents should keep in mind. The lack of heating makes the pool cold at times, which some reviewers felt did not meet their expectations. Additionally, the exposed location on the terrace increases the likelihood of windy conditions, impacting its comfort. Safety is another concern, as supervision is necessary and there have been mentions of missing child safety gates on top of the stairs.
Overall, while the children's pool at Hotel Água de Coco has positive aspects and is a designated area for kids to have fun, parents should remain vigilant and take note of the weather conditions and safety measures.
Outdoor Pool
The rooftop pool in particular is highlighted for its amazing and beautiful views of Maceió and some enjoy the terrace pool with its direct seafront access. Despite the pool being relatively small, it is noted as relaxing, offering moments of tranquility. The deck area by the pool receives praise for being great and the whole ambiance is enhanced by the delightful pool bar, even though its hours could be more consistent. Overall, the pools at Hotel Água de Coco, especially the rooftop one, make for a top-notch and memorable part of the guest experience.
Honeymoon
Luxury
Romantic
Guests have celebrated significant milestones here, such as unforgettable silver anniversaries and romantic engagement proposals with the hotel staff going above and beyond to help organize special moments like proposals. The hotel is frequently mentioned as the best for honeymoons with everything described as perfect. The warm and polite staff contribute significantly to the welcoming and intimate atmosphere, making every stay special and memorable.
Yes, Hotel Água de Coco has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel Água de Coco.
No, Hotel Água de Coco doesn't allow dogs.
Yes, parking facilities are available at Hotel Água de Coco.
No, Hotel Água de Coco doesn't have a gym.
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