The Catalonia Gran Vía Madrid is a stylish and modern hotel located in the heart of Madrid's bustling Gran Via. Guests appreciate the hotel's unbeatable location, surrounded by shopping, dining and sightseeing options and within walking distance of Madrid's top attractions. The hotel's breakfast is highly praised for its delicious and diverse options, while the rooms are noted for their comfort, cleanliness and extra amenities. The staff is friendly and accommodating with special mentions to Miss Anna at the front desk. However, some guests have reported issues with the wifi and there are mixed reviews regarding the comfort of the beds. Overall, the Catalonia Gran Vía Madrid is an excellent choice for travelers looking for a comfortable and convenient stay in Madrid.
The Palacio de los Duques Gran Meliá, a member of The Leading Hotels of the World, resides in the heart of Madrid's Austrias region, boasting a rich blend of art, tradition, and luxury within a converted 19th-century palace. Between the Plaza de Oriente and Gran Vía, the hotel offers contemporary design, historic gardens and breathtaking rooftop views, complimented by the acclaimed local cuisine of the Torres brothers' restaurant, Dos Cielos. The hotel also provides a superior quality experience through the RedLevel service, which includes personalized attention, access to exclusive facilities and unique benefits. The Michelin-starred Dos Cielos Madrid, located in the palace's old stables, offers a dining experience inspired by Castilian traditions, and adds to the splendor with its three distinct dining spaces, including an outdoor area in the historic gardens.
Summary of reviews
Palacio de los Duques Gran Meliá - The Leading Hotels of the World is a luxurious and beautiful hotel that offers exceptional service and facilities. The hotel's location in the heart of Madrid is perfect for sightseeing and accessing popular attractions, while still being nestled in a quiet area. The breakfast is highly recommended for its quality and variety and the staff is outstanding with many guests mentioning specific staff members by name. The rooms are well-appointed and finished to a high standard, although some guests have reported small rooms and impractical bathrooms. The hotel's cleanliness is also highly praised with the staff taking pride in ensuring the entire property is spotless. While some guests found the pool area to be small, the rooftop pool offers a beautiful panoramic view of Madrid. Overall, Palacio de los Duques Gran Meliá - The Leading Hotels of the World is an excellent hotel that is worth the five-star rate it charges and is one of the best in Madrid.
Located on the 10th floor, the rooftop terrace of this hotel features one of the largest outdoor pools in Madrid. It offers 360° views of the Madrid skyline.
Sercotel El Encin Golf offers a tranquil retreat nestled amidst nature, providing guests with an escape from the hustle and bustle. Located outside Alcala de Henares and about 35 km from Madrid, its setting on a beautiful golf course adds charm to its appeal. The hotel's peace and modern amenities make it an ideal destination for leisure and business travelers alike. Guests find the spacious, modern rooms impressive, often featuring spectacular views of the golf course, and appreciate the excellent service provided by dedicated and friendly staff.
The breakfast experience presents a mix of opinions, with many guests noting the quality products offered in a simple buffet. However, some feel the variety could be expanded to match the hotel's high standards. Dinner, on the other hand, receives positive reviews, particularly for its value and quality, though slight improvements in service consistency and availability of outdoor comforts are noted. The rooftop pool is a relaxing spot despite its modest size, offering beautiful views although more seating options and amenities are suggested.
Sercotel El Encin Golf distinguishes itself as a superb destination for golf enthusiasts, with its expansive links-style course receiving high praise for its beauty and tranquility. The accommodations feature impressively large and comfortable beds, with some mattresses noted for needing updates. Impeccable cleanliness and modern facilities further elevate the stay, ensuring guests find comfort and satisfaction. Overall, the hotel’s serene environment, combined with outstanding staff service, leaves a positive and lasting impression on visitors, making it a highly recommendable choice for a tranquil escape and a well-rounded experience.
Inhala Hotel Garden is a 4-star hotel located in the heart of Madrid, making it perfect for tourists looking to explore the city. Its central location allows for easy access to many public institutions, shopping centers and restaurants. The hotel is just a short walk away from Retiro Park and has good access to metro and bus lines. Many guests appreciated the hotel's terraces and vertical garden and its excellent location as it is situated only a few meters away from Gran Via and Plaza España. The staff were found to be friendly and helpful with one guest mentioning the professionalism of a young employee who helped with luggage and arranged taxis. The breakfast was considered good, although some guests noted that the buffet could use more variety, especially with regards to bread. The rooftop pool and terrace located on the 7th floor are highly praised by guests, providing a great place to relax and unwind. The outdoor pool is only open during the summer months, but this information wasn't always clearly communicated. The rooms received mixed reviews with some guests finding them clean and comfortable, while others found them outdated, small and in need of renovation. The cleanliness of the hotel also received mixed reviews with some guests praising it while others found the rooms looking tired with old-fashioned carpets that are not hygienic. However, the majority of guests found the staff to be pleasant and accommodating with the reception staff being especially appreciated. Overall, guests recommended Inhala Hotel Garden for a great stay with clean, comfortable rooms and excellent staff.
Hotel Indigo Madrid - Gran Vía by IHG boasts an unbeatable location in the heart of Madrid with easy walking access to many attractions and fantastic shopping and dining options. The hotel's staff received consistent praise for their helpfulness, professionalism and friendliness with many guests singling out particular staff members for praise. While some guests had criticisms about the breakfast buffet or the limited hours of the hotel's restaurant, most guests were pleased with the delicious breakfast and the spacious and clean rooms, which included amenities such as Nespresso machines and rain showers. The rooftop pool and bar area were also a standout feature of the hotel with great views of the city, a DJ and a jacuzzi. However, some guests found the pool to be too crowded, too cold, or too small and noise from the rooftop pool area could be heard throughout the hotel. Overall, Hotel Indigo Madrid - Gran Via is a great choice for travelers who want a clean and well-located base to explore Madrid.
Novotel Madrid Center is a highly praised establishment, particularly for its ideal location, comprehensive breakfast offerings, exceptional staff service and family-friendly accommodations. Situated near major city attractions like Retiro Park and the Wizink Center, the hotel benefits from stellar connectivity via metro stations and easy access to the airport and highways. This makes it a perfect base for both exploring Madrid and attending events.
Guests frequently highlight the hotel's breakfast, describing it as exceptional, varied and superb in quality, featuring a wide array of options including freshly squeezed juices, churros with chocolate and provisions for special dietary needs. The breakfast experience enhances the overall guest satisfaction, even though some note occasional crowding during peak times.
Dinner at the hotel’s restaurant also attracts positive feedback for its tasty food and 24/7 availability. The restaurant offers a variety of delicious dishes and memorable meals, making it convenient for late-night dining. Minor criticisms include slow service and a somewhat lacking ambiance, but these do not overshadow the generally favorable dining experience.
The rooms at Novotel Madrid Center are widely appreciated for their spaciousness, cleanliness and comfort. Modern amenities, soundproofing and thoughtful touches such as tea stations and large TVs contribute to a restful stay. Families benefit from interconnected and sizeable rooms, perfect for accommodating groups and ensuring a comfortable experience for all members.
Guests consistently commend the hotel's exceptional cleanliness and the thoroughness of its cleaning service. The facilities are described as modern, well-maintained and contributing to a pleasant atmosphere throughout the establishment.
The hotel's staff receive high praise for their friendliness, professionalism and attentiveness. The team’s dedication to customer service greatly enhances the overall guest experience with specific staff members often called out for their outstanding service.
WiFi at Novotel Madrid Center is generally strong and reliable, although some areas experience weaker signals. The gym, while compact, is well-equipped and appreciated for its functionality, even though some equipment issues and the absence of water are noted. The rooftop pool receives mixed reviews due to its small size but remains a charming and well-maintained space for relaxation.
Parking is secure and conveniently located; however, the garage's narrow and steep layout, combined with high fees, can be challenging and inconvenient, particularly for larger vehicles.
Geared towards families, the hotel offers numerous child-friendly features such as drawing materials and a playground, ensuring young guests have an enjoyable stay. Despite occasional mentions of discomfort with extra beds for children, the overall family-oriented environment and spacious, well-equipped rooms make it a top choice for family vacations.
In summary, Novotel Madrid Center stands out for its prime location, superb breakfast, comfortable and clean rooms and excellent staff service, making it a highly recommended destination for both leisure and family stays in Madrid.
Axel Hotel Madrid - Adults Only is a top choice for discerning guests looking for a fantastic location and a comfortable stay. The hotel boasts a prime location in the heart of Madrid with easy access to the city's main attractions. Guests rave about the great terrace bar with stunning views, creating the perfect backdrop for a relaxing afternoon. The hotel's quirky rooms are a hit with guests and the breakfast is consistently delicious. The hotel's LGBT-friendly environment adds to the appeal, making it a popular destination for couples and solo travelers alike. The staff is incredibly friendly, helpful and accommodating, ensuring a memorable stay. The rooftop pool is a must-visit feature for anyone staying at the hotel with breathtaking views of the city and a cozy bar. Overall, Axel Hotel Madrid - Adults Only provides a great experience for adult guests looking for a comfortable, inclusive stay in Madrid.
Dear Hotel Madrid enjoys an exceptional reputation, particularly for its prime location on Gran Vía. Guests highly value its proximity to major attractions like the Royal Palace and the theater district, as well as its convenient access to public transportation. This central setting allows for easy exploration of Madrid by foot and despite being in a bustling area, the rooms remain quiet and comfortable, offering a restful retreat from the city's hustle and bustle.
The hotel’s rooftop terrace and bar are standout features, receiving high praise for their panoramic city views and cozy ambiance, creating an ideal spot for relaxation after a day of sightseeing. The hotel's breakfast experience is also remarkable with its 14th-floor terrace providing breathtaking views, a varied and extensive selection of food and excellent service. While some find the pricing on the higher side, the overall value is generally considered worth it.
Dining at the "Nice to Meet You" restaurant is mostly positive with commendations for its delicious food, fabulous views and well-crafted cocktails. However, some guests note the limited menu options and higher prices, along with occasional service inconsistencies. Nevertheless, the rooftop bar remains highly recommended for its ambiance and quality offerings.
Rooms at Dear Hotel Madrid receive positive feedback for being spacious, modern and clean. Guests appreciate the comfortable furnishings, daily housekeeping and soundproof windows that facilitate a good night’s sleep despite the central location. The elegance and stylish decor of the rooms, combined with ample amenities, contribute to a highly comfortable stay.
Cleanliness is a notable strength of the hotel with frequent praise for the spotless rooms and common areas. The diligent housekeeping ensures a consistently inviting environment, complemented by modern decor and well-maintained facilities.
The hotel staff are often highlighted as exceptional with guests praising their friendliness, helpfulness and professionalism. Specific staff members have received individual mentions for going above and beyond, enhancing guests' overall experience.
While the hotel's free WiFi has mixed reviews with some guests experiencing issues with connectivity and speed, the overarching feedback points towards a satisfactory service for many.
The rooftop pool is a mixed experience—praised for its stunning panoramic views and ambiance but noted for its small size and occasional overcrowding. Despite its limitations, the pool adds an extra touch to the guest experience.
Parking presents challenges due to the lack of on-site options and the restrictions in central Madrid. Nevertheless, the helpful staff and nearby parking garage mitigate these concerns to some extent.
Families find Dear Hotel Madrid particularly suitable due to its friendly atmosphere, advantageous location and attentive staff. Special touches and helpful advice on local attractions enhance the family experience, making it a highly recommended choice for those traveling with children.
Overall, Dear Hotel Madrid offers an excellent base for exploring Madrid, combining a superb location, quality amenities and outstanding service to create a memorable stay for its guests.
Pierre & Vacances Apartamentos Edificio Eurobuilding 2 excels in providing a highly convenient and comfortable stay in Madrid, particularly for guests attending events at Santiago Bernabeu Stadium. Its location near multiple metro lines ensures easy access to the city center, making it ideal for both business and leisure travelers. The neighborhood is lively yet quiet, featuring numerous supermarkets, shops, restaurants and bars, complemented by a 24-hour Carrefour supermarket across the street.
The apartments offer a homely atmosphere with modern, well-equipped amenities, spacious living areas and large terraces that are particularly favorable for families. Recently renovated, these apartments feature tasteful décor and high standards of cleanliness. Guests praise the practicality of the kitchens and the quality of the beds, although some had mixed feelings about the sofa beds. The impeccable maintenance and attention to detail in furnishing further enhance the overall experience.
Cleanliness is a standout feature with the apartments being consistently described as spotless and well-kept. However, some minor issues were noted in the common areas, such as hallways and reception, which could benefit from better upkeep.
The friendly and accommodating staff, including notable individuals like Lara, Juan and Rachid, significantly enhance the guest experience. The 24-hour reception service ensures that assistance is always available, contributing to a welcoming and professional environment.
The rooftop pool is a major attraction, offering stunning views and a refreshing space to relax, although its smaller size and additional access costs are points of contention. Seasonal availability and limited hours were also noted. The outdoor pool similarly provides a well-maintained, enjoyable space, although some guests found the water temperature to be cold.
For pet owners, the hotel is highly accommodating with a dog-friendly atmosphere, allowing pets without weight restrictions and offering a generally hassle-free experience.
While the WiFi service received consistent criticism for its unreliability and data caps and the parking options, though secure and available, were sometimes costly and complicated to navigate, these are seen as minor drawbacks in comparison to the overall positive attributes of the accommodation.
In summary, Pierre & Vacances Apartamentos Edificio Eurobuilding 2 offers a comfortable, well-located and well-maintained option for both short and long stays in Madrid with particular strengths in its spacious, modern apartments, cleanliness and friendly staff. The few shortcomings in WiFi and parking are outweighed by the numerous positive aspects, making it a highly recommended choice for travelers.