5-Star HotelProvides a convenient and comfortable stay for travelers with its proximity to the airport. The hotel features spacious rooms, multiple dining options, and a range of amenities, ensuring a relaxing experience for transit passengers and business travelers.
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Summary of reviews related to the '5 Star' categoryNovotel Hyderabad Airport has received mixed reviews concerning its five-star status, facilities and services. While marketed as a five-star property, several guests felt that the condition of the hotel is deteriorating and not up to the standards expected from such a rating. The staff training was also frequently noted as falling short of five-star expectations with some guests specifically pointing out that the reception welcome did not meet luxury hotel standards.
Moreover, there were concerns about overcharging with some guests feeling they did not receive value for the high prices paid. On a positive note, the hotel does have facilities typically associated with five-star properties and room sanitation services are provided upon request. However, the overall guest experience appears to be inconsistent with several guests suggesting that their experience was more akin to that of a budget hotel rather than a luxury one.
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