Best Western Las Mercedes Airport
Managua
12.14702300,
-86.17214700
,
Carretera Norte, Aeropuerto Internacional Augusto Cesar Sandino, Managua 11059, Nicaragua
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Summary of reviewsBest Western Las Mercedes Airport receives commendable reviews, particularly emphasizing its prime location directly across from Managua’s main airport, providing an unmatched level of convenience for travelers. This proximity eliminates the need for taxis or shuttles, allowing for a seamless transition from the terminal to the hotel.
The breakfast offerings at the hotel are another highlight with guests frequently praising the delicious, varied and plentiful buffet that includes an omelette station and a wide selection of Nicaraguan dishes, fruits and natural juices. The attendant and professional service during breakfast also receives high marks, contributing to a pleasant dining experience. Though there are occasional minor criticisms regarding the variety and quality of some items, the overall sentiment remains overwhelmingly positive.
Dinner experiences are mixed but lean towards a generally positive reception with the quality of the food, especially the lamb and steak, often receiving praise. La Pérgola restaurant is noted as a standout option. However, a common theme among guests is the perception of high prices with some experiencing slow service or subpar options on occasion.
Cleanliness throughout the hotel, including public areas like the lobby and hallways, is consistently praised. The rooms, while aging and showing signs of outdated amenities, are generally reported as clean and comfortable with good air conditioning. Issues such as noise and occasional pest sightings detract somewhat from the overall room experience.
The hotel's staff significantly enhances its positive reputation. Guests frequently commend the staff's friendliness, attentiveness and professionalism, highlighting the exceptional service provided across various departments including the restaurant, housekeeping and front desk.
WiFi connectivity yields mixed feedback; while many guests note its reliability and speed in public areas, some experience inconsistent connectivity in their rooms. The pool area is another well-liked feature, described as clean, well-maintained and family-friendly, although it can become crowded during peak times.
Parking is abundant and free with added conveniences such as a car wash and efficient shuttle service to and from the airport. This service, combined with secure luggage storage, is particularly appreciated by those planning to visit the Corn Islands.
Best Western Las Mercedes Airport stands out as a family-friendly destination, offering spacious rooms, practical layouts and free stays for kids, making it a budget-conscious choice for families. The beds are generally described as comfortable, contributing to a good night’s sleep for most guests.
Overall, Best Western Las Mercedes Airport delivers a reliable three-star experience with commendable facilities and services that align well with its rating. While the hotel shows signs of age and could benefit from updates, it remains a convenient and comfortable choice for travelers, particularly given its excellent location and value-added amenities.
Categories
The breakfast offerings at the hotel are another highlight with guests frequently praising the delicious, varied and plentiful buffet that includes an omelette station and a wide selection of Nicaraguan dishes, fruits and natural juices. The attendant and professional service during breakfast also receives high marks, contributing to a pleasant dining experience. Though there are occasional minor criticisms regarding the variety and quality of some items, the overall sentiment remains overwhelmingly positive.
Dinner experiences are mixed but lean towards a generally positive reception with the quality of the food, especially the lamb and steak, often receiving praise. La Pérgola restaurant is noted as a standout option. However, a common theme among guests is the perception of high prices with some experiencing slow service or subpar options on occasion.
Cleanliness throughout the hotel, including public areas like the lobby and hallways, is consistently praised. The rooms, while aging and showing signs of outdated amenities, are generally reported as clean and comfortable with good air conditioning. Issues such as noise and occasional pest sightings detract somewhat from the overall room experience.
The hotel's staff significantly enhances its positive reputation. Guests frequently commend the staff's friendliness, attentiveness and professionalism, highlighting the exceptional service provided across various departments including the restaurant, housekeeping and front desk.
WiFi connectivity yields mixed feedback; while many guests note its reliability and speed in public areas, some experience inconsistent connectivity in their rooms. The pool area is another well-liked feature, described as clean, well-maintained and family-friendly, although it can become crowded during peak times.
Parking is abundant and free with added conveniences such as a car wash and efficient shuttle service to and from the airport. This service, combined with secure luggage storage, is particularly appreciated by those planning to visit the Corn Islands.
Best Western Las Mercedes Airport stands out as a family-friendly destination, offering spacious rooms, practical layouts and free stays for kids, making it a budget-conscious choice for families. The beds are generally described as comfortable, contributing to a good night’s sleep for most guests.
Overall, Best Western Las Mercedes Airport delivers a reliable three-star experience with commendable facilities and services that align well with its rating. While the hotel shows signs of age and could benefit from updates, it remains a convenient and comfortable choice for travelers, particularly given its excellent location and value-added amenities.
Dog Friendly Hotel
The Best Western Las Mercedes Airport hotel is pet-friendly and offers convenience with its airport location. It provides amenities such as a swimming pool and air-conditioned rooms. This hotel ensures a comfortable stay for guests traveling with pets.
Hotel with Swimming Pool
Offers a convenient outdoor pool for travelers needing a quick swim or relaxation near the airport. Provides a practical and accessible option for a pool experience.
Outdoor Pool
Business Hotel
Located conveniently near the airport, this hotel offers free transportation and is equipped with a business center. It provides comfortable rooms and services suitable for business trips, including free high-speed internet.
Hotel with Parking
This hotel provides free on-site parking with 24-hour security. It also offers truck/RV parking, which is a significant convenience for larger vehicles, making it ideal for diverse travel needs.
Accessible Hotel
This hotel includes 'Rooms/Facilities for disabled', 'Wheelchair access', and 'Toilet for disabled' with grab rails. It features a wheelchair-accessible elevator and dedicated parking for the physically challenged.
4-Star Hotel
Located near the airport, this hotel has two outdoor swimming pools and complimentary breakfast. The rooms include air conditioning and cable TV. The hotel is praised for its friendly and helpful staff, convenient location, and excellent amenities.
Hotel with Outdoor Pool
This hotel features two outdoor swimming pools, including a children's pool. Guests can also enjoy a poolside bar and sun loungers, making it ideal for relaxation and fun by the water.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Casino Hotel
Family Friendly Hotel
Guest Reviews
Nestled directly across the street from Managua’s main airport, Best Western Las Mercedes Airport offers unparalleled convenience for travelers. Its prime location, just a minute's walk from the terminal, makes it an ideal choice for those with early morning departures or late-night arrivals. Guests consistently highlight the ease of access, noting that you can simply walk across the road to reach the hotel. This unbeatable proximity eliminates the need for taxis or shuttles, offering a seamless transition from airport to accommodation.
The location is frequently praised for its practicality, particularly for those in transit or on brief stopovers. Perfectly situated, the hotel stands as a beacon of convenience, making the often stressful airport commute effortless and quick. Additionally, the surrounding area offers a blend of comfort and accessibility with essential amenities just steps away.
In summary, the Best Western Las Mercedes Airport stands out for its remarkable location, directly opposite the airport, positioning itself as an excellent choice for travelers seeking a hassle-free stay near Managua’s airport.
Best Western Las Mercedes Airport receives consistently positive feedback about its breakfast offerings. Guests frequently describe the breakfast as delicious, varied and plentiful with many highlighting the extensive buffet that includes an omelette station and a wide selection of typical Nicaraguan dishes, fruits and natural juices.
The service at breakfast is also highly praised with several mentions of attentive and professional staff. Guests appreciate the convenience of early breakfast options, including pre-prepared and to-go packages for those with early flights. The breakfast area is described as clean and well-organized, contributing to a pleasant dining experience.
While there are a few minor criticisms about the variety and occasional quality of some items like hard bread or less tasty fruit juices, the overall sentiment is overwhelmingly positive. Guests particularly enjoy the hearty and excellent breakfast, often included in the room rate, which adds great value to their stay.
In summary, the breakfast at Best Western Las Mercedes Airport is a standout feature, offering a wide selection of tasty and well-prepared dishes that cater to various preferences and schedules.
Dining at the Best Western Las Mercedes Airport offers a mix of experiences, primarily tending towards positive remarks about the food quality. Many guests have praised the restaurant for serving delicious and well-prepared dishes with specific highlights on the lamb and steak. The breakfast and buffet options have also garnered appreciation, described as delicious and varied. Several reviewers found the food at La Pérgola restaurant to be excellent with some noting it as a standout dining option at the hotel.
The service in the restaurant has received mixed feedback; while some noted the great service and welcoming eating area, others mentioned slow service and occasionally subpar food. Issues with high prices were a recurring theme with many guests feeling that the meals, drinks and overall dining experience were overpriced. Although the food quality was generally good, a few guests were disappointed, describing some meal options as average or lacking in taste.
Overall, the dining experience at the Best Western Las Mercedes Airport is marked by high-quality food and commendable service, but be prepared for potentially higher-than-expected prices.
The Best Western Las Mercedes Airport offers a range of room experiences, but the most commonly noted positives are their cleanliness and comfort. Many guests appreciate the large and spacious rooms, some describing them as very clean and with good air conditioning. The beds are often described as comfy, contributing to an overall sense of comfort.
However, the rooms do show signs of aging and outdated amenities. Several guests mention that the furniture and facilities feel old-fashioned, sometimes requiring a bit of remodeling. Basic and minimalist amenities, such as the lack of a refrigerator or microwave, are also noted. The rooms can be quite noisy, especially those near the road and parking areas and the thin walls don't help with the noise control. Additionally, some rooms are relatively small and dark, which detracts from the overall appeal.
A recurring issue across many reviews is the presence of mosquitoes and other bugs in the rooms, making it uncomfortable for some guests. The consistency in room cleanliness varies with a few reports of dirty and unkempt rooms upon arrival, including stained sheets and musty smells.
Overall, while the convenience and basic comfort of the rooms at Best Western Las Mercedes Airport are appreciated, the hotel could benefit from some updates and better pest control to improve guest satisfaction.
Travelers staying at the Best Western Las Mercedes Airport frequently comment on the overall comfort provided by the beds. Descriptions such as comfortable, very comfortable and even really comfortable are commonly used, indicating a generally positive experience. Guests appreciated the soft and comfy nature of the beds with mentions of large beds and king-size beds being a highlight for many. Cleanliness of the beds also received praise, adding to the comfort factor.
However, not all reviews were glowing. Some guests felt the beds were on the smaller side for two people or found the bedding itself to be uncomfortable, citing issues like old bedsheets and pillowcases, itchy bed linen and excessively soft pillows. There were a few mentions of beds being not the most comfortable and even mediocre by some standards.
Despite these varied opinions, the prevailing sentiment suggests that the comfort of the beds at Best Western Las Mercedes Airport largely meets or exceeds expectations, making for a decent stay for most travelers.
The cleanliness of 'Best Western Las Mercedes Airport' is a key highlight frequently mentioned in guest reviews. The hotel overall is described as clean, well-maintained and comfortable. Public areas like the lobby and hallways are noted for being beautiful, adding to the positive first impressions. Housekeeping is commended for doing an exceptional job, keeping the property looking very well-kept and spotless. The grounds, including the pools, are also well-maintained and clean, contributing to the hotel's inviting atmosphere.
Despite these positive remarks, guest experiences with the rooms present a more mixed picture. While many reviews confirm that the rooms are generally clean with clean beds and bathrooms, some guests noted issues like dust, mosquitoes and occasional pests such as cockroaches and ants. There are also mentions of outdated furniture and décor with some rooms appearing old and less attractive.
The majority of the reviews, however, appreciate the consistent cleanliness of the rooms and the overall property. The air conditioning units are clean and the hotel premises are frequently described as very clean and comfortable, making 'Best Western Las Mercedes Airport' a reliable choice for travelers seeking a tidy and well-maintained stay.
The staff at Best Western Las Mercedes Airport consistently receive high praise for their friendliness and attentiveness. Guests frequently mention the exceptional service provided by various team members, describing them as polite, courteous and helpful. The restaurant staff, in particular, stands out for their excellent service with numerous mentions of attentive and friendly waiters. Housekeeping and the front desk staff also receive commendations for being professional, efficient and always ready with a pleasant smile.
Guests emphasize the overall great service with many noting the staff’s kindness and eagerness to assist with any needs. The check-in process is often highlighted as smooth and welcoming with specific mentions of staff members providing a warm greeting and efficient processing. However, there are occasional remarks about unfriendly or unhelpful reception staff, though these seem to be exceptions rather than the norm.
The customer service at the pool bar is noted as excellent and specific staff members like Jorge receive individual shout-outs for their exemplary service. Overall, the friendly and helpful demeanor of the staff greatly enhances the guest experience at Best Western Las Mercedes Airport, contributing significantly to its positive reputation.
Best Western Las Mercedes Airport offers varying experiences with its WiFi connectivity. The majority of the feedback indicates that the WiFi was generally good, working fine in several instances. Guests noted that the free WiFi provided was fast and the internet worked great in many cases. However, there were some inconsistencies reported with WiFi connectivity being hit or miss in certain rooms and some guests experienced issues such as slow speeds or WiFi not working in their rooms at all. Generally, the WiFi appeared to work better in public areas rather than in individual rooms. Despite a few setbacks, the overall sentiment points towards a satisfactory WiFi experience for most guests.
The pool area at Best Western Las Mercedes Airport receives an abundance of positive feedback from guests. Many describe the pool as clean, nice and great, highlighting its well-maintained condition and pleasant atmosphere. The hotel boasts large swimming pools surrounded by beautiful gardens, creating a picturesque setting for guests to enjoy. Several reviews appreciate the pool's suitability for families, noting the area is comfortable and equipped with lounge chairs and a bar.
Despite its popularity, some guests mentioned that the pool can get crowded, especially during peak times like Semana Santa. A few reviewers pointed out that the pool area could benefit from more frequent cleaning, though the general consensus remains positive. The pool area is described as pleasant with a terrace and well-kept grounds, contributing to a resort-like feel.
The presence of a pool bar is a highlight for many, adding to the overall relaxation and enjoyment of the pool area. However, there have been instances where the pool or pool bar was closed, which disappointed some visitors. Overall with its large, clean pools and inviting setting, the pool area at Best Western Las Mercedes Airport is a significant asset to the hotel, earning many compliments from guests.
The Best Western Las Mercedes Airport is notable for its advantageous parking amenities. Guests appreciate the ample parking spaces available and the convenience of free parking. The hotel also offers a car wash, adding to the convenience for travelers. A significant highlight is the efficient and complimentary shuttle service to and from the airport, making transportation hassle-free for guests. Some noise was noted in the parking area, but the overall sentiment is positive due to the various facilities and services provided. Additionally, the hotel allows secure luggage storage, which is useful for those planning a visit to the Corn Islands.
Best Western Las Mercedes Airport is an ideal destination for families looking for a convenient and enjoyable stay. The hotel offers family-friendly amenities, including spacious family rooms and suites that provide ample space for comfort. Many families appreciate the practical layout and the quiet atmosphere of the rooms, likened to those of a motel, making it a pleasant place for family stays.
Families can enjoy balconies, providing a nice space for relaxation and gathering. The service is highly praised with guests reporting satisfaction and attentive care, even ensuring that traveling family members are well accommodated. Budget-conscious travelers will be pleased to know that the hotel offers free stays for kids, making it an economical choice for families. These features make Best Western Las Mercedes Airport a highly recommended and suitable option for family stays, offering both comfort and convenience.
Best Western Las Mercedes Airport offers a three-star experience with commendable facilities and services that align well with its rating. Guests highlight its excellent location, conveniently situated just across from the airport, making it particularly appealing for business travelers. The hotel ensures clean and comfortable rooms, contributing to a generally pleasant stay. Despite some outdated features, the premises remain tidy. The breakfast is quite good for a hotel of this category, adding to the overall value.
While the pricing is debated with some finding it a bit steep for the quality offered, others appreciate the good quality versus price, noting it as a worthwhile option given its proximity to the airport. The staff receives praise for being very helpful and courteous, enhancing the guest experience. However, some issues such as lack of hot water in the bathroom and obstructive TV furniture arrangements are mentioned.
In summary, Best Western Las Mercedes Airport stands out for its practical location, decent amenities and good service, making it a reliable choice for short stays and business trips.
Located conveniently near the airport, Best Western Las Mercedes Airport proves to be a suitable choice for business travelers. The hotel offers dedicated business rooms and a business center, ensuring that work can continue seamlessly. Guests particularly appreciate the business-friendly atmosphere and the availability of high-speed internet, making it easier to stay connected and productive.
The hotel's proximity to the airport is highlighted as a major advantage, especially for those looking to catch a flight post a business trip. Meeting rooms are available for conducting discussions or meetings and the overall quality of the business services is noted to be good, providing a comfortable and efficient environment for professional endeavors. While there is a suggestion that the hotel could improve to better suit business travelers' needs globally, it remains a solid option for those needing convenient and thoughtful business amenities.
The Best Western Las Mercedes Airport is frequently reviewed for its convenient location and comfort, yet mentions of its casino facilities are notably sparse. The occasional references to popular casino games such as slots, blackjack, bingo, poker and roulette suggest that guests may partake in various gaming activities during their stay. However, the lack of specific details or extensive commentary implies that the casino might not be the primary draw or highlight for many visitors. Despite this, the presence of such games could offer added recreational options for those interested in light gambling entertainment during their hotel stay.
The outdoor pool at Best Western Las Mercedes Airport receives consistently positive feedback from guests. Described as nice, big and beautiful, the pool area is often highlighted for its resort-like atmosphere. Visitors appreciate the well-maintained pools and the pleasant environment they offer. The outdoor area is adorned with trees, adding to its charm. Guests find it an ideal spot for relaxation, noting the pool area as perfect and enjoyable. The presence of two pools is also positively remarked upon, enhancing the overall appeal of the outdoor facilities.
Best Western Las Mercedes Airport offers an appealing destination for honeymooners. The hotel features a designated honeymoon suite designed to ensure a relaxing stay and foster a romantic atmosphere. Couples seeking a memorable honeymoon getaway will find this location fitting for their needs. The overall experience for honeymooners has been positively marked with particular praise for the romantic and engaging ambiance. Despite the lack of specific amenities mentioned, the feedback suggests that everything needed for a fine honeymoon experience is well-provided.
Best Western Las Mercedes Airport is well-regarded for its dog-friendly facilities and services, making it a suitable choice for travelers with pets. The hotel is known for accepting dogs and even allows dogs to stay for free, which adds significant value for pet owners. Guests have positively noted the designated dog-friendly spaces, ensuring their pets are comfortable throughout their stay. Although specific amenities for dogs are not detailed, the consistent mention of dog friendliness highlights the hotel's welcoming environment for canine companions.
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Location
The location is frequently praised for its practicality, particularly for those in transit or on brief stopovers. Perfectly situated, the hotel stands as a beacon of convenience, making the often stressful airport commute effortless and quick. Additionally, the surrounding area offers a blend of comfort and accessibility with essential amenities just steps away.
In summary, the Best Western Las Mercedes Airport stands out for its remarkable location, directly opposite the airport, positioning itself as an excellent choice for travelers seeking a hassle-free stay near Managua’s airport.
Breakfast
The service at breakfast is also highly praised with several mentions of attentive and professional staff. Guests appreciate the convenience of early breakfast options, including pre-prepared and to-go packages for those with early flights. The breakfast area is described as clean and well-organized, contributing to a pleasant dining experience.
While there are a few minor criticisms about the variety and occasional quality of some items like hard bread or less tasty fruit juices, the overall sentiment is overwhelmingly positive. Guests particularly enjoy the hearty and excellent breakfast, often included in the room rate, which adds great value to their stay.
In summary, the breakfast at Best Western Las Mercedes Airport is a standout feature, offering a wide selection of tasty and well-prepared dishes that cater to various preferences and schedules.
Dinner
The service in the restaurant has received mixed feedback; while some noted the great service and welcoming eating area, others mentioned slow service and occasionally subpar food. Issues with high prices were a recurring theme with many guests feeling that the meals, drinks and overall dining experience were overpriced. Although the food quality was generally good, a few guests were disappointed, describing some meal options as average or lacking in taste.
Overall, the dining experience at the Best Western Las Mercedes Airport is marked by high-quality food and commendable service, but be prepared for potentially higher-than-expected prices.
Rooms
However, the rooms do show signs of aging and outdated amenities. Several guests mention that the furniture and facilities feel old-fashioned, sometimes requiring a bit of remodeling. Basic and minimalist amenities, such as the lack of a refrigerator or microwave, are also noted. The rooms can be quite noisy, especially those near the road and parking areas and the thin walls don't help with the noise control. Additionally, some rooms are relatively small and dark, which detracts from the overall appeal.
A recurring issue across many reviews is the presence of mosquitoes and other bugs in the rooms, making it uncomfortable for some guests. The consistency in room cleanliness varies with a few reports of dirty and unkempt rooms upon arrival, including stained sheets and musty smells.
Overall, while the convenience and basic comfort of the rooms at Best Western Las Mercedes Airport are appreciated, the hotel could benefit from some updates and better pest control to improve guest satisfaction.
Beds
However, not all reviews were glowing. Some guests felt the beds were on the smaller side for two people or found the bedding itself to be uncomfortable, citing issues like old bedsheets and pillowcases, itchy bed linen and excessively soft pillows. There were a few mentions of beds being not the most comfortable and even mediocre by some standards.
Despite these varied opinions, the prevailing sentiment suggests that the comfort of the beds at Best Western Las Mercedes Airport largely meets or exceeds expectations, making for a decent stay for most travelers.
Cleanliness
Despite these positive remarks, guest experiences with the rooms present a more mixed picture. While many reviews confirm that the rooms are generally clean with clean beds and bathrooms, some guests noted issues like dust, mosquitoes and occasional pests such as cockroaches and ants. There are also mentions of outdated furniture and décor with some rooms appearing old and less attractive.
The majority of the reviews, however, appreciate the consistent cleanliness of the rooms and the overall property. The air conditioning units are clean and the hotel premises are frequently described as very clean and comfortable, making 'Best Western Las Mercedes Airport' a reliable choice for travelers seeking a tidy and well-maintained stay.
Staff
Guests emphasize the overall great service with many noting the staff’s kindness and eagerness to assist with any needs. The check-in process is often highlighted as smooth and welcoming with specific mentions of staff members providing a warm greeting and efficient processing. However, there are occasional remarks about unfriendly or unhelpful reception staff, though these seem to be exceptions rather than the norm.
The customer service at the pool bar is noted as excellent and specific staff members like Jorge receive individual shout-outs for their exemplary service. Overall, the friendly and helpful demeanor of the staff greatly enhances the guest experience at Best Western Las Mercedes Airport, contributing significantly to its positive reputation.
Wi-Fi
Pool
Despite its popularity, some guests mentioned that the pool can get crowded, especially during peak times like Semana Santa. A few reviewers pointed out that the pool area could benefit from more frequent cleaning, though the general consensus remains positive. The pool area is described as pleasant with a terrace and well-kept grounds, contributing to a resort-like feel.
The presence of a pool bar is a highlight for many, adding to the overall relaxation and enjoyment of the pool area. However, there have been instances where the pool or pool bar was closed, which disappointed some visitors. Overall with its large, clean pools and inviting setting, the pool area at Best Western Las Mercedes Airport is a significant asset to the hotel, earning many compliments from guests.
Parking
Family
Families can enjoy balconies, providing a nice space for relaxation and gathering. The service is highly praised with guests reporting satisfaction and attentive care, even ensuring that traveling family members are well accommodated. Budget-conscious travelers will be pleased to know that the hotel offers free stays for kids, making it an economical choice for families. These features make Best Western Las Mercedes Airport a highly recommended and suitable option for family stays, offering both comfort and convenience.
3 Star
While the pricing is debated with some finding it a bit steep for the quality offered, others appreciate the good quality versus price, noting it as a worthwhile option given its proximity to the airport. The staff receives praise for being very helpful and courteous, enhancing the guest experience. However, some issues such as lack of hot water in the bathroom and obstructive TV furniture arrangements are mentioned.
In summary, Best Western Las Mercedes Airport stands out for its practical location, decent amenities and good service, making it a reliable choice for short stays and business trips.
Business
The hotel's proximity to the airport is highlighted as a major advantage, especially for those looking to catch a flight post a business trip. Meeting rooms are available for conducting discussions or meetings and the overall quality of the business services is noted to be good, providing a comfortable and efficient environment for professional endeavors. While there is a suggestion that the hotel could improve to better suit business travelers' needs globally, it remains a solid option for those needing convenient and thoughtful business amenities.
Casino
Outdoor Pool
Honeymoon
Dog Friendly
Yes, Best Western Las Mercedes Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Las Mercedes Airport.
Yes, Best Western Las Mercedes Airport welcomes dogs.
Yes, parking facilities are available at Best Western Las Mercedes Airport.
No, Best Western Las Mercedes Airport doesn't have a gym.
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