Manaus-3.11449500,
-60.01190000,
Rua Professor Marciano Armond, 544 (antiga Rua Belém)(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsIntercity Manaus is a well-regarded hotel conveniently situated in the Adrianópolis neighborhood, offering excellent access to both the city center and the airport. Travelers appreciate its proximity to downtown Manaus and key attractions, noting the ease of access to shopping malls, restaurants and tourist sites, all within a short taxi or Uber ride. While some guests feel the immediate area is a bit sparse in terms of commercial activity, the overall sentiment is highly favorable with many applauding the hotel's cleanliness, spacious rooms and exemplary staff.
The breakfast at Intercity Manaus is a standout aspect, receiving high praise for its variety and quality. Guests enjoy the regional specialties, including tapioca and commend the friendly service and plentiful options that provide a satisfying start to the day. Despite minor critiques about occasional delays and variety, the breakfast experience is overwhelmingly positive.
Dinner at the hotel's restaurant is more mixed with guests appreciating the large portions, variety of options and special mentions of the Brazilian-style steak. However, some feel that the food quality and healthier choices need improvement, although service remains consistently good.
The rooms at Intercity Manaus are frequently highlighted for their spaciousness, comfort and modern updates. Guests enjoy the well-decorated and clean spaces, comfortable beds and thoughtful amenities. Some minor issues, such as occasional noise disturbances and sporadic maintenance problems, are noted but generally do not overshadow the positive experiences.
Cleanliness is another strong point with many guests praising the hotel's efforts in maintaining clean and comfortable accommodations. While occasional complaints about specific issues like mold or poor bathroom cleaning are mentioned, the overall impression is one of a well-kept environment.
The staff at Intercity Manaus consistently receive high marks for their friendliness, professionalism and helpfulness, significantly enhancing the overall guest experience. Specific employees are often highlighted for their exceptional service, making international travelers feel particularly welcome.
While Wi-Fi service at the hotel appears to be inconsistent with frequent reports of weak signals and slow speeds, particularly in individual rooms, the fitness center generally meets guest needs. Some maintenance issues and limited exercise options are noted, but the gym is otherwise well-equipped and appreciated.
The rooftop pool, though praised for its stunning city views and pleasant ambiance, faces criticism for its condition with several guests citing the need for better maintenance and renovation.
Parking facilities are convenient, secure and free, contributing to a positive experience for guests with vehicles. The beds are generally well-regarded for their comfort and size, although some guests note issues with bed configurations and bedding quality.
The hotel receives mixed reviews regarding its four-star rating with some aspects such as the wonderful staff and overall comfort aligning with the rating, while maintenance and dining inconsistencies suggest room for improvement. Despite the mixed feedback, the cost-benefit ratio is deemed satisfactory by many.
For business travelers, Intercity Manaus offers excellent facilities, convenient location and well-equipped rooms, making it a strong choice for professional visits.
In summary, Intercity Manaus is a solid choice for both leisure and business travelers, known for its prime location, excellent breakfast, comfortable rooms and outstanding staff service. Though there are areas for improvement, particularly in Wi-Fi and pool maintenance, the overall experience is largely positive. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel has received a positive eco-friendliness rating of 7.6/10 from Expedia. While specific details on its green practices are not provided, this rating indicates a commitment to environmental considerations in its operations.
Family Friendly Hotel
This hotel features chic urban-design condos and rooms. It is located close to shopping and the city center, making it a convenient option for families.
Dog Friendly Hotel
Intercity Manaus is a pet-friendly hotel that offers good amenities and services. It is conveniently located near the Museu Amazonico da Universidade Federal do Amazonas, making it a suitable choice for travelers interested in exploring the local culture with their pets.
Business Hotel
Intercity Manaus is well-suited for business travelers, providing excellent facilities tailored for working professionals and well-equipped rooms for meetings. Its location is also convenient for accessing historic downtown sites.
Hotel with Parking
Intercity Manaus provides convenient and free parking options for its guests. The parking includes a covered garage with good spaces and is monitored 24/7 for security.
Accessible Hotel
Intercity Hotels typically offer accessible accommodations and facilities. Specific accessibility features can vary.
Hotel with Gym
Likely features a fitness center. Guests can use the fitness facilities during their stay.
4-Star Hotel
Offering comfortable accommodations and a range of amenities, this hotel ensures a pleasant stay. It is well-regarded for its service and convenient location.
Hotel with Outdoor Pool
This 4-star hotel in the Adrianopolis district of Manaus offers an outdoor swimming pool. The hotel provides views of the pool and includes a sun terrace, sauna, steam room, and fitness centre.
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Hotel with Rooftop Pool
Room Types
Standard Double - 1 King BedWith modern décor, this air-conditioned room offers satellite TV, a telephone, safe and minibar. The private bathroom includes a shower, hairdryer and toiletries.
Standard Twin - 2 Single BedsWith modern décor, this air-conditioned room offers satellite TV, a telephone, safe and minibar. The private bathroom includes a shower, hairdryer and toiletries.
Superior Luxury Double - 1 King BedThis double room has a satellite TV, electric kettle and minibar. This room can be located from the 8th to the 13th floor.
Superior Luxury Twin - 2 Single BedsThis twin room has air conditioning, iPod dock and minibar. This room can be located from the 8th to the 13th floor.
Premium Double - 1 King BedOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, a minibar, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.
Standard Triple - 3 Single BedsThe spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This triple room provides a safe deposit box, a TV with cable channels and city views. The unit has 3 beds.
Standard Triple - 1 King Bed and 1 Single BedThis air-conditioned family room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Intercity Manaus boasts a prime location that appeals to many travelers. Nestled in the Adrianópolis neighborhood, it offers convenient access to both the city center and the airport, making it an excellent base for exploring Manaus. The hotel's central location means it's just a short Uber ride away from various tourist attractions, shopping malls and quality restaurants.
Guests appreciate its proximity to downtown Manaus and the historical center, noting that it's about a 10-minute taxi ride from the main attractions. The neighborhood is described as safe with a pharmacy and supermarket within walking distance. Many have found the location ideal for sightseeing with easy access to leisure and tourism spots.
However, some reviews mention that the hotel is situated in a somewhat strange or questionable area with limited nearby commercial activities. Despite this, the overall sentiment is that the location is favorable with many reviews highlighting the cleanliness, spacious rooms and excellent staff.
In conclusion, Intercity Manaus is well-located for travelers looking to explore the city, offering a balance of convenience and comfort. Its proximity to key areas and amenities makes it a solid choice for a stay in Manaus, despite a few mixed opinions about the immediate neighborhood.
Breakfast
The breakfast at Intercity Manaus is a standout feature that has garnered much praise from guests. Many reviews highlight the breakfast as excellent, superb and wonderful with a variety of delicious options available. The buffet includes regional specialties like tapioca, which receives special mentions for its taste. Guests appreciate the abundance and diversity offered, noting that the breakfast is well-served and plentiful. The inclusion of fresh tapiocas and friendly service, particularly from Regina, enhances the breakfast experience.
Despite some minor critiques regarding the variety and availability of certain items, the overall sentiment is overwhelmingly positive. Guests find the breakfast to be a satisfying start to their day with many options to choose from. Some reviews mention the need for earlier setup as the breakfast service can experience minor delays, particularly regarding the availability of tapioca and omelets.
In summary, Intercity Manaus provides a commendable breakfast experience that meets and often exceeds guest expectations, making it a notable aspect of their stay at the hotel.
Dinner
Intercity Manaus offers a mixed dining experience according to guest reviews. Many visitors have highlighted the large portions and wide selection of dishes, including options for gluten-free and vegan diets. The Brazilian-style steak has received particular praise for its amazing taste. The restaurant's good service also stands out as a positive aspect, contributing to an enjoyable dining ambiance.
On the flip side, the restaurant does face some criticisms. Several guests felt that the number of dinner options is limited with some noting a lack of healthier choices. The overall quality of the food has been described as average with some diners suggesting the buffet and other meal options could see significant improvement. Despite these issues, there were no complaints about the service and the restaurant's strengths in breakfast and certain meals keep it a worthwhile option for many visitors.
Rooms
Intercity Manaus receives high praise from guests regarding the spaciousness and comfort of its rooms. Visitors consistently highlight the large size of the rooms with many describing them as spacious, well-ventilated and clean. The comfortable beds and good room organization contribute to a pleasant stay with well-decorated and properly maintained spaces adding to the overall appeal.
The hotel rooms are commended for their modern updates and thoughtful amenities, such as quick service in providing extra blankets. Guests enjoy the views, especially from higher floors, although some mention that the windows could be cleaner to better appreciate the scenery. The comfortable and well-equipped rooms, featuring cozy bedrooms and bathrooms, are particularly noted for their size and cleanliness. The breakfast also garners positive feedback, featuring a variety of natural and regional juices.
However, some reviews point out occasional issues like insufficient lighting, poor street acoustics and sporadic maintenance problems, including damaged floors and broken fixtures. Instances of missing mirrors and closets, noise disturbances and cleanliness in the bathrooms are mentioned. Despite these minor setbacks, the overall consensus is that the accommodations are comfortable, clean and spacious, making Intercity Manaus a strong option for travelers looking for comfort and ample space.
Beds
Intercity Manaus appears to generally excel in providing a comfortable sleeping experience for its guests. The recurring praise for the beds includes descriptions such as very comfortable, cozy and spacious, often highlighting the quality of the mattresses and pillows. Many guests have noted the large size of the beds with some referring to them as huge, which adds an extra layer of luxury to their stay. The rooms themselves are well-decorated, contributing to a pleasing and restful environment.
However, there are some mixed reviews that potential visitors should consider. A few guests pointed out that the double beds are sometimes composed of two single beds pushed together, which can lead to discomfort. Further concerns were raised about the sheets not fitting the mattress properly, leaving it exposed and the issue of mattresses not being new and thus less comfortable. Despite these occasional negative remarks, the overwhelming majority of feedback about the beds is positive, suggesting that most guests enjoy a restful night's sleep at Intercity Manaus.
Cleanliness
Intercity Manaus receives mixed reviews about its cleanliness, but overall, the sentiment leans positively. Guests frequently highlight the hotel's spacious and clean rooms, emphasizing the comfort and organization of the accommodations. The hotel facilities are often described as clean and daily cleaning is a noted feature. Impeccable and perfect cleanliness are common praises with some guests also mentioning the pleasant and fragrant environment. The helpful and polite staff contribute positively to maintaining the overall cleanliness of both rooms and public areas.
However, some reviews indicate areas for improvement. Issues such as mold on walls, poor bathroom cleaning and sporadic sightings of insects have been reported by a few guests. Specific criticisms include dust on curtains, dirty air conditioners and signs of wear and tear in bedding and curtains. Some visitors experienced maintenance issues, such as unstable shower temperatures and broken safes, which detracted from their stay.
Despite these occasional shortcomings, the consensus remains that Intercity Manaus generally provides a clean and comfortable environment with spacious rooms and commendable daily cleaning services. The hotel's efforts in cleanliness are apparent, although certain aspects require more consistent attention to meet the expectations of all guests.
Staff
Visitors to Intercity Manaus consistently highlight the exceptional quality of its staff, praising their friendliness, warmth and professionalism. Guests emphasize the staff's polite and helpful demeanor, noting their attentiveness and readiness to assist with any needs or inquiries. The reception and restaurant teams are particularly commended for their courteous service with several mentions of staff members going above and beyond to ensure a pleasant stay.
Moreover, the staff's ability to provide useful local recommendations and effective English communication skills also stands out, making international travelers feel especially welcome. Specific employees, like Ericsson, received notable mentions for their exceptional service and proactive approach to guest interactions.
Despite a few isolated comments regarding room cleanliness and occasional noise issues, the overwhelming sentiment is one of satisfaction with the service quality. The repeated emphasis on the kind, helpful and professional nature of the staff positions Intercity Manaus as a hotel that truly values and excels in customer care.
Wi-Fi
Intercity Manaus offers excellent structure for those who need a spacious environment for work and rest. While some guests praised the good quality of the Wi-Fi in certain areas, many expressed dissatisfaction with the overall internet experience. Common issues reported include weak signal strength, slow speeds and frequent disconnections, particularly on the higher floors and in individual rooms. Some guests mentioned not being able to connect to the Wi-Fi at all, despite multiple attempts and even after contacting reception. Overall, the Wi-Fi service at the hotel appears to be inconsistent and in need of significant improvement.
Gym
The fitness center at Intercity Manaus received generally good reviews with many guests finding it to be adequate and meeting their needs. There are multiple gym and fitness center options available, adding to the hotel's appeal. The gym area boasts lovely amenities and some guests noted it as a great or good gym with basic training and cardio equipment.
However, there are a few mentions of areas for improvement. Some noted the limited options for lower body exercises and the restricted gym hours. Maintenance issues were highlighted with comments on rusty equipment, missing screws and shaky racks. Despite these drawbacks, the gym is described as large and resembling a real gym with all necessary equipment for a basic workout.
Pool
Intercity Manaus boasts a rooftop pool with stunning city views that many guests have found impressive. The picturesque setting, coupled with a pleasant waterfall and an adjoining bar, creates an inviting ambiance for a relaxing swim. However, the overall condition of the pool area has been a recurring concern among visitors. Numerous reviews highlight that the pool is in urgent need of renovation and better maintenance with issues such as dirty water, peeling plastic coverings and murky tiles frequently mentioned.
Some guests have enjoyed the pool despite its shallow depth, remarking positively on the lazy and pleasant atmosphere. Others have been less satisfied, citing cleanliness issues and inadequate upkeep, leading them to avoid the pool altogether. Maintenance appears inconsistent with reports of the pool being under renovation or requiring frequent attention to stay usable.
Overall, while the rooftop location and panoramic views offer a compelling reason to visit, the current state of the pool suggests that significant improvements are necessary to meet the expectations of all guests.
Parking
Intercity Manaus offers convenient and free parking options for its guests. The hotel provides a covered garage with good spaces, including designated areas for the elderly and secure parking monitored by a 24-hour employee. Many visitors appreciate the availability of parking spaces and the convenience of having them on-site. However, some guests have noted a lack of guidance and signs in the parking lot and a specific issue related to disabled parking spaces. Despite these points, the overall parking experience is positive with ample, secure and free options readily accessible.
4 Star
Intercity Manaus draws a mixed bag of reviews regarding its four-star rating, facilities and services. While some guests have enjoyed their stay, highlighting the hotel as great and emphasizing the wonderful and accommodating team as the biggest highlight, others have questioned its four-star status. The level of service is commended by some as meeting four-star standards, but the overall experience has left others feeling it falls short.
In terms of comfort and amenities, the hotel delivers a good experience, albeit noted by some as pricy for what is offered. Maintenance issues have been raised, suggesting that the hotel would benefit from some updates to truly meet four-star expectations. Despite this, some guests find the cost-benefit ratio to be excellent, indicating satisfaction with the value received for the money spent.
Dining experiences at the hotel have received mixed feedback as well. Breakfast is considered reasonable compared to other hotels in the same category. However, dinner has been described as disappointing, pointing to a gap in consistency when it comes to meals.
In essence, while the hotel receives positive remarks for its team and overall comfort, it also faces criticism for certain aspects that do not align with the premium expectations set by a four-star rating.
Business
Intercity Manaus is an ideal destination for business travelers, offering excellent facilities tailored for working professionals. The location is particularly convenient for those needing access to historic downtown sites. Accommodations are fitting for business stays and the hotel provides well-equipped rooms for meetings, making it suitable for business teams. Despite being a corporate and leisure hotel, the pricing could be more competitive. Although the gym was under renovation during some stays, the overall quality of accommodations for business meetings remains highly satisfactory. Maintenance arrangements are also in place to ensure continuous service quality.
Rooftop Pool
The rooftop pool at Intercity Manaus stands out for its fantastic views, providing guests with a beautiful perspective of the city. Many reviews highlight the stunning scenery from this vantage point, making it a favored spot for relaxation. The rooftop terrace and pool area are noted as particularly pleasant with the added benefit of excellent city views. While the pool is lauded for its views, some have mentioned that it could benefit from a good renovation. Nonetheless, the attention of the employees contributes positively to the overall experience at this rooftop haven.
Outdoor Pool
Intercity Manaus offers guests an appealing outdoor pool experience, frequently highlighted for its pleasant atmosphere and heated waters. Situated on the hotel's rooftop, the pool provides stunning views, allowing guests to overlook the entire city while enjoying their swim. The area around the pool is well-maintained, adding to its allure. The rooftop setting is complemented by a bar, enhancing the relaxation vibe for those looking to unwind. Though some guests mentioned the noise level, the overall feedback praises the pool's cleanliness and the beautiful panorama it offers. The combination of an upstairs roof pool, gym and appealing rooms makes it a popular amenity among visitors.
Yes, Intercity Manaus has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Intercity Manaus.
Yes, Intercity Manaus welcomes dogs.
Yes, parking facilities are available at Intercity Manaus.