The Palmer House Resort, Ascend Hotel Collection

Manchester 43.18002000, -73.04840100 , 5383 Main Street (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Palmer House Resort, part of the Ascend Hotel Collection, presents an appealing option for visitors to Manchester with a focus on positivity in several aspects. It is located conveniently on the outskirts of the bustling downtown area, offering a tranquil yet accessible base for exploring local attractions, dining establishments, and shopping outlets. The superb location, combined with peaceful surroundings and friendly staff, makes it an ideal choice for a variety of visitors, including those attending nearby events.

The breakfast at the resort garners mixed reviews, with many guests appreciating the selection for its variety and quality. While some feel there could be improvements, particularly in offering more local options, the overall breakfast experience is satisfying for a majority of guests. The spacious and clean rooms further enhance the stay, featuring comfortable beds, well-equipped kitchen areas, and, in some cases, scenic views from charming porches. The country-style decor adds to the inviting ambiance despite minor issues with outdated furniture in some rooms.

Cleanliness is a strong point for The Palmer House Resort, consistently praised for its tidy and welcoming environment. Guests acknowledge the serene property grounds and the comfortable rooms, contributing to a pleasant stay. The staff at the resort are recognized for their exceptional service, with many guests appreciating the friendly, helpful, and accommodating nature of the team, which greatly enhances the overall guest experience.

While the resort's pools and hot tub have faced some operational challenges, the presence of a large firepit provides a delightful spot for guests to relax and socialize. The beds generally receive positive reviews for their comfort, contributing to restful stays. In summary, The Palmer House Resort offers a comfortable, welcoming, and accessible retreat with a few areas for improvement, widely appreciated by guests for its location, cleanliness, and attentive staff.
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Categories
Hotel near Ski Resorts
The Palmer House Resort is near Bromley Mountain. It provides convenient access to winter sports.

Hotel for Honeymoon
This resort offers a charming and relaxing atmosphere for a romantic escape.

Hotel with Swimming Pool
The Palmer House Resort is known for its comprehensive resort amenities, including a swimming pool and other recreational facilities, making it a strong choice for travelers seeking relaxation and activities.

  Heated Pool    Indoor Pool    Pool Lap Lanes    Outdoor Pool  

Number of pools 2

Pool 1 information:

Name of the pool: Indoor Pool
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Hotel with Parking
As a resort hotel, it is designed with ample parking facilities to accommodate guests. Parking is provided on-site for convenience.
Location of parking spaces:
Outdoors, not covered (inside the premises).
Cost of parking: Free
Self parking or valet parking?
Self-parking: Guests find a parking space on their own.
Answers last updated by The Palmer House Resort, Ascend Hotel Collection

Accessible Hotel
This property is tagged as accessible in our database.
To whom is your hotel/accommodation accessible?
People who use a wheelchair   People with autism  
Is there level-access route (might include lifts) from the road to the rooms? Yes, to certain rooms
Please specify: Select rooms on the 2nd floor of a building with only stair access.
Are there any facilities that guests who use a wheelchair cannot reach? No
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3-Star Hotel
This resort provides picturesque views of the Green Mountains. It balances comfort and value, making it suitable for travelers looking for a relaxing experience without breaking the bank.

Hotel with Outdoor Pool
The Palmer House Resort features a seasonal outdoor pool that is generally open from May to October. Guests can enjoy swimming during the warmer months.

Hotel with Indoor Pool
Features an indoor pool and is part of a collection known for unique and historic properties. The resort provides a charming and relaxing atmosphere for guests.

Hotel with Heated Pool
At The Palmer House Resort, Ascend Hotel Collection, the indoor heated pool stands as a delightful feature. This pool offers guests an opportunity to unwind and relax within the resort's luxurious environment. Regardless of the season, the pool's comforting warmth invites for rejuvenating swims or leisurely moments of relaxation in the water.

Complementing the pool, the resort offers an array of amenities designed to enhance the guests' stay in Vermont. From complimentary WiFi connectivity throughout the hotel and free overnight parking to a hearty hot breakfast served daily, these thoughtful amenities help ensure guests start each day fully energized. The indoor heated pool and these offerings collectively provide a comfortable, convenient, and thoroughly enjoyable stay at The Palmer House Resort.

Hotel near Golf Courses
Where is the golf course located? On the premises
Number of holes? 9
Cost for playing golf: Free for guests
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Hotel with Tennis Courts
Number of all tennis courts 2
Number of indoor/covered tennis courts 0
Number of lighted tennis courts 2
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Hotel with Pool Lap Lanes

Room Types
Deluxe Suite This suite features a fireplace. This spacious suite features a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This suite features a tea and coffee maker, a TV and mountain views. The unit has 1 bed.

Standard Queen Room This double room features a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.

Standard King Room with Sofa Bed - Non-Smoking This quadruple room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 2 beds.

Standard Double Room with Two Double Beds - Non-Smoking This quadruple room provides a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.

King Suite - Non-Smoking This suite provides a fireplace. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This suite features a tea and coffee maker, a seating area, a TV with cable channels and mountain views. The unit offers 1 bed.

Queen Room with Golf Course View - Non Smoking This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
Nestled just on the outskirts of Manchester, The Palmer House Resort, part of the Ascend Hotel Collection, boasts a location that frequently garners praise from guests. It provides the perfect blend of tranquility and accessibility, with the peacefulness of being just outside the bustling downtown district and the convenience of being within walking distance to numerous attractions. Guests appreciate its proximity to local dining spots like Ye Old Tavern and Thai Basil, as well as shopping outlets, making it an ideal base for exploring the town. The hotel’s surroundings appeal to both families and solo travelers, with parks and a recreation path nearby lending themselves to leisurely strolls. Additionally, easy check-in and ample parking right in front of the units simplify the arrival experience. The combination of a superb location and friendly staff enhances the overall value, making it a preferred choice for various visitors, including those attending nearby events or weddings.

Breakfast
The breakfast experience at The Palmer House Resort receives mixed reviews, with high points and areas for improvement. Many guests describe the breakfast as exceptional, with delicious and fresh offerings that include scrambled eggs, bacon, and sausages, contributing to a great start to the day. The breakfast selection is praised for its variety and quality, offering good value. Certain aspects, like the breakfast layout, impress guests with their convenience, allowing early risers to grab items before breakfast officially begins. However, some guests feel that the offerings are limited and basic, missing the charm of more local or homemade options. The breakfast could benefit from enhancements such as earlier serving times and the use of porcelain dishes and metal cutlery. The coffee service, while appreciated, seems to struggle under demand, suggesting room for improvement in this area. Overall, while breakfast is a satisfying experience for many, there are opportunities to elevate it further.

Rooms
The rooms at The Palmer House Resort, part of the Ascend Hotel Collection, offer an inviting retreat with a few caveats. Many guests appreciated the spaciousness of the accommodations and consistent cleanliness, with several rooms featuring well-equipped kitchen areas and comfortable beds. Some rooms also offer charming porches with Adirondack chairs, providing scenic mountain views that enhance the stay. The country-style decor complements the size, making the rooms feel airy and welcoming. However, there are certain areas for improvement. While the rooms are largely kept clean, some guests pointed out issues with outdated furniture and occasional musty odors. There are also discrepancies between promotional photos and the reality of the bath/shower areas. Despite these minor drawbacks, the comfortable beds and overall room amenities contribute positively to the guest experience. Adequate for restful stays, these rooms accommodate travelers looking for a roomy and comfortable environment with a touch of rustic charm.

Beds
Guests at The Palmer House Resort, Ascend Hotel Collection generally report a positive experience with the beds, describing them as nice, clean, and comfortable. Many found the beds to be comfortable, contributing to a pleasant stay. Some guests appreciated the spaciousness of the rooms alongside the comfortable bedding. However, there were a few mentions of older mattresses, with one guest describing a bed as rock hard, indicating some variability in comfort. Overall, the beds seem to meet expectations for comfort, with most guests enjoying a restful night's sleep.

Cleanliness
Nestled in a picturesque setting, The Palmer House Resort, Ascend Hotel Collection, receives acclaim for its tidy and welcoming ambiance. Guests frequently highlight the beautiful property grounds and the friendly, helpful staff, contributing to a pleasant stay. The rooms are generally noted for their cleanliness and comfort, with many appreciating clean, comfortable beds and lovely suites offering serene views of a pond. The overall tidy nature of the property is echoed in the positive guest experiences, emphasizing the hotel's dedication to maintaining a high standard of cleanliness despite hosting some outdated features. While there are mentions of areas in need of attention, such as carpets in common spaces and occasional smoke odors in rooms, the hotel largely impresses with its commitment to providing a clean, inviting environment for guests to relax and enjoy their stay.

Staff
Visitors to The Palmer House Resort, Ascend Hotel Collection, frequently praise the hotel staff for their exceptional service. The staff consistently receive high marks for being friendly, welcoming, and helpful, going beyond expectations to make guests feel at home. Jackie, the manager, stands out for her accommodating nature and remarkable assistance, making a notable impact on many guests' stays. Michael, who works the evening shift, is commended for his friendliness and dedication, ensuring guests' needs are met. Darlene contributes to the engaging atmosphere with her fun and helpful demeanor. While there was a single mention of the staff not being accommodating, the overall impression left by the team is one of warmth and competence, creating a positive and inviting experience for visitors.

Pool
The Palmer House Resort in the Ascend Hotel Collection offers guests a variety of amenities, including indoor and outdoor pools and a hot tub. While the indoor pool is appreciated as an added bonus, it has occasionally faced issues with cleanliness and heating. Guests have also noted that the heater in the indoor pool was out of order on one occasion, affecting swimming plans during their stay. The hot tub area has received mixed reviews, with some guests enjoying the added relaxation while others found it lacking in cleanliness.

The outdoor pool, often described as impressive, unfortunately has been closed during certain visits, much to the disappointment of those who hoped to enjoy it during the warm summer months. Despite these issues, the presence of a large firepit in the evenings serves as a delightful feature, providing a cozy gathering spot for guests to mingle and unwind.


Yes, The Palmer House Resort, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at The Palmer House Resort, Ascend Hotel Collection.

No, The Palmer House Resort, Ascend Hotel Collection doesn't allow dogs.

Yes, parking facilities are available at The Palmer House Resort, Ascend Hotel Collection. For more information, read the answers to the Parking questionnaire

No, The Palmer House Resort, Ascend Hotel Collection doesn't have a gym.

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