Herald Suites

Manila 14.55370800, 121.01368700 , 2168 Don Chino Roces Avenue (Show on Map)
8.3
Very Good


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Summary of reviewsHerald Suites, located in the vibrant Makati City, is often praised for its excellent location, offering easy access to both business hubs and leisure spots. Situated near the Makati central business district, the hotel is surrounded by a plethora of dining options, particularly appealing to culinary enthusiasts with its proximity to Japanese restaurants in the lively Little Tokyo neighborhood. Guests appreciate its convenient access to key areas, such as Ayala and Greenbelt, and enjoy the benefits of being just a short drive from the airport.

The breakfast experience is well-received, with guests enjoying a variety of high-quality à la carte Japanese and Western options. Not only is it tasty and well-priced, but it also includes unique Japanese dishes that satisfy culinary preferences. Some suggestions have been made for expanding the selection, but overall the breakfast leaves a positive impression.

Rooms at Herald Suites are generally comfortable and spacious, featuring cozy beds and clean bathrooms. While some rooms show signs of aging, thorough cleaning contributes to a satisfactory stay. However, noise from the street and dim lighting in certain areas are noted as minor drawbacks. Guests appreciate the consistent cleanliness throughout the hotel, although there is room for enhancing soundproofing and lighting.

The hotel staff is highly regarded for their attentiveness, professionalism, and ability to cater to diverse clientele, including Japanese guests. Their friendliness and personalized service create a welcoming atmosphere, significantly enhancing the overall guest experience. Despite some Wi-Fi connectivity issues, the supportive staff is always ready to assist with troubleshooting.

The rooftop pool, though medium-sized, offers guests a relaxing retreat with stunning views, adding to the charm of the hotel. While improvements such as additional sunbeds could further enhance the pool experience, it remains a pleasant highlight of a stay at Herald Suites.

In terms of beds, while many guests find them comfortable, there are mixed reactions regarding mattress firmness and bedding quality. Nonetheless, the overall accommodations receive positive remarks, especially for business travelers, who benefit from the hotel's supportive environment, cleanliness, and unique cultural theme. Reasonable pricing and suitable amenities cater to long-term stays, particularly appealing to Japanese businessmen on recurring trips.

Overall, Herald Suites offers a cozy and convenient stay, with opportunities for minor improvements to enhance the already positive guest experience.
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Categories
Hotel near Nightlife Spots
Situated on Don Chino Roces Avenue, this hotel provides access to nearby entertainment options. It is a comfortable base for enjoying Makati's nightlife.

Cheap Hotel
Situated in Makati City, Herald Suites offers affordable accommodations with a touch of classic charm. It is a practical choice for budget-conscious travelers seeking a comfortable stay in a central location.

3-Star Hotel
This hotel offers comfortable rooms and a convenient location in Makati. It provides a reliable and value-for-money option for travelers seeking a comfortable stay in a central area.

Hotel with Outdoor Pool
Herald Suites offers an outdoor swimming pool with pool umbrellas, providing a shaded area for relaxation by the water.

Family Friendly Hotel

Hotel with Swimming Pool

  Rooftop Pool    Panoramic View Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Room Types
Standard Double or Twin Room This twin/double room has a seating area, cable TV and air conditioning. Room rate is for 2 adults and includes breakfast for 2. An additional charge of PHP 900 (excluding taxes) applies for third person.

Superior King Room This double room has a seating area, electric kettle and air conditioning. Room rate is for 2 adults and includes breakfast for 2. An additional charge of PHP 900 (excluding taxes) applies for third person.

Guest Reviews
8.3
Very Good
Location
Herald Suites is frequently praised for its vibrant location in Makati City, offering travelers a convenient hub for both business and leisure. Situated near the Makati central business district, the hotel provides easy access to various dining options, particularly Japanese restaurants, making it an appealing choice for culinary enthusiasts. Its strategic position allows guests to explore the lively Japanese neighborhood, with Little Tokyo right in front of the hotel, surrounded by numerous izakayas and KTVs.

Travelers appreciate the proximity to key areas such as Ayala, Greenbelt, and shopping centers like SM and Glorietta, while still enjoying convenient access to the airport, typically reachable in about 15 minutes. Although the lively environment may be noisy, it is seen as part of the bustling charm of the area. The hotel's location on the main road makes it highly accessible, providing excellent opportunities for dining, shopping, and business meetings.

While not ideally situated for sightseeing, as it may take 20 minutes by taxi to reach some attractions, Herald Suites offers clean, spacious rooms and a rooftop pool that enhances the overall value for money. Its central positioning and direct airport access further contribute to its attractiveness for those seeking convenience in their travel schedule.

Breakfast
The breakfast experience at Herald Suites receives praise for its quality and variety, particularly highlighting a range of Japanese and Western options. While it is not a buffet, guests appreciate the à la carte choices offered. Many commend the breakfast for being delicious and extensive, with offerings that include unique Japanese dishes like grilled fish, natto, and other traditional set meals that are satisfying for Japanese guests. The availability of Filipino dishes also garners positive remarks for their taste. Several guests find the breakfast well-priced and tasty, with healthy options available. However, some reviews mention a limited selection and express a desire for a more abundant offering, noting room for enhancement to match the hotel's high standards. Despite these critiques, the breakfast generally leaves a positive impression, especially for those with a preference for Japanese cuisine, and the on-site Japanese restaurant is also highlighted as a notable aspect of the breakfast experience.

Rooms
Herald Suites presents a mixed experience when it comes to its rooms. Many guests find the rooms to be spacious and comfortable, offering a nod to the past with a quaint and atmospheric charm. The presence of a cozy bed in several rooms adds to the comfort, complemented by clean bathrooms stocked with complete toiletries, often featuring a bathtub for added relaxation.

Despite some rooms being described as older, there's an undeniable coziness that appeals to guests. The potential for a quieter stay exists, especially in rooms where air conditioners have been replaced for a more peaceful night's sleep. Thorough room cleaning is noted, contributing to a satisfactory stay for many.

However, the hotel struggles with aspects that detract from its appeal. Rooms facing the road suffer from significant noise disturbances, exacerbated by dark lighting that feels gloomy to some guests. The décor and structure, while average, hint at the need for a refreshing upgrade. Some rooms have issues like small beds, non-functional bathroom doors, or less effective air conditioning solutions, which can impact guest comfort.

In summary, while Herald Suites offers comfortable, spacious, and clean accommodations for some, improvements in room ambiance and updates might enhance the overall guest experience, making it more appealing in the face of road noise and aging interiors.

Beds
Herald Suites offers a mixed experience when it comes to its beds, but there are notable points of comfort that guests have appreciated. Many visitors found the beds to be very comfortable, contributing to a restful night's sleep and enhancing the overall hotel experience. The spaciousness and cleanliness of the rooms also add to the appeal. However, some guests found the mattresses harder than expected, with a few mentioning issues with springs and the overall comfort level. Despite this, the size and general quality of the beds received positive remarks. Bedding quality raised some concerns, with traditional blankets being a point of disappointment for a few guests. Overall, while there are areas for improvement, particularly in mattress comfort, there are still aspects of the bed experience at Herald Suites that pleased many guests.

Cleanliness
Herald Suites offers guests a consistently clean and welcoming environment, proving to be an ideal choice for travelers who prioritize cleanliness. While the hotel is an older establishment with facilities that show some signs of aging, efforts to maintain and renovate the property as needed are evident. The rooms and common areas are well-maintained, and the cleanliness extends throughout the hotel. Guests appreciate the thorough room cleaning and the availability of replenished toiletries in the bathrooms. Despite some minor setbacks, such as aging towels and dim lighting, the overall cleanliness provides a sense of comfort and safety for guests. The location also adds to the hotel’s appeal, with easy access to various amenities and attractions. However, improvements could be made in terms of soundproofing windows and providing better accessibility features.

Staff
Herald Suites shines with its impressive team of dedicated professionals who consistently deliver high-quality service. Guests frequently appreciate the staff for their attentiveness, friendliness, and professional demeanor, creating a welcoming and hospitable atmosphere throughout the hotel. The personnel are not only accommodating but also demonstrate exceptional courtesy and kindness, leaving a positive impression on visitors. Their ability to personalize guests' experiences enhances the level of service, making it both exceptional and memorable. Furthermore, the presence of staff who can effectively communicate in Japanese highlights the hotel's effort to cater to diverse clientele. Whether coordinating day tours or providing general assistance, the team's meticulous attention to detail and hospitable nature is evident at every point of contact, contributing significantly to the guests' overall satisfaction.

Wi-Fi
Herald Suites offers an overall pleasant stay, although guests have noted several challenges with the hotel's Wi-Fi service. While the Wi-Fi is free, it is sometimes slow, prone to disconnections, and is limited to two devices per room. Certain areas within the hotel have inconsistent connectivity, with the signal often weak or unstable, and some guests reported difficulty connecting or maintaining a connection in their rooms. Despite these challenges, the service allows for basic tasks like checking emails. Occasionally, guests needed to visit the reception to address connectivity issues, indicating the presence of supportive staff who are available to assist with troubleshooting.

Pool
Herald Suites offers a rooftop pool that is a pleasant retreat after a day of exploring the city, providing a cool and refreshing experience amidst beautiful surroundings. Despite its medium size, the pool is sufficient for relaxation and enjoyment. The hotel benefits from a prime location, and the rooftop setting allows guests to take in stunning views, enhancing the overall experience. While the pool is lovely and clean, it could benefit from improvements, such as adding more sunbeds or loungers to increase comfort for guests. Occasional closures for maintenance may occur, so visitors might want to confirm its availability prior to their stay.

Business
Herald Suites proves to be an accommodating choice for business travelers, particularly those from Japan. The hotel creates a welcoming environment with its unique Filipino theme interwoven with diverse cultural influences, contributing to a positive atmosphere. It stands out for excellent staff support, especially in handling requests like document printing and scanning with efficiency. The hotel is praised for its cleanliness and comfort, making it suitable for long-term business stays. Herald Suites offers a reasonable pricing model, providing convenience for work-related activities at an affordable rate. Regular visitors appreciate the targeted amenities like the Japanese Manila Sinbun and daily Japanese breakfast, reinforcing its appeal as a reliable choice for Japanese businessmen on recurring trips.


Yes, Herald Suites has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Herald Suites.

No, Herald Suites doesn't allow dogs.

No, parking facilities aren't available at Herald Suites.

No, Herald Suites doesn't have a gym.

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