Manila14.55129700,
121.02162500,
Esperanza Street Corner Makati Avenue, Ayala Center(Show on Map)
8.8
Excellent
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Summary of reviewsNew World Makati Hotel in Manila is highly lauded for its prime location, providing easy access to the city's top shopping centers, restaurants and entertainment hubs. Situated directly across from Greenbelt 3 and within walking distance of several major malls, its central position makes it ideal for both business and leisure travelers. The proximity to the international airport adds to the convenience, while the surrounding area is noted for its safety and cleanliness.
Guests frequently praise the breakfast buffet, highlighting its wide variety of delicious local and international dishes. Freshly squeezed juices and high-quality items often make breakfast a standout part of the stay. Although some areas could improve, such as crowding and replenishing delays, the overall feedback is that the breakfast is a worthwhile addition.
The hotel's dining options are generally well-received with high marks for the Chinese restaurant and evening bar experiences. Live music in the evenings enhances the atmosphere. However, some guests feel that the buffet dinners are pricey and inconsistent in quality. Despite mixed reviews, the dining experience still holds numerous positive aspects.
Rooms at New World Makati Hotel are described as spacious, clean and comfortable with good soundproofing and excellent city views. Although some guests note that the rooms show signs of aging and could benefit from updates and better maintenance, the cleanliness and organization are consistently praised. Minor issues like outdated furnishings and maintenance lapses do surface occasionally.
Cleanliness is a recurring highlight with many guests appreciating the spotless environment, both in rooms and common areas such as the pool and dining spaces. Occasional maintenance issues are noted, but the overwhelming sentiment is one of satisfaction with the hotel's hygienic standards.
The hotel's staff receives exceptional acclaim, often described as friendly, polite and highly accommodating. Standout service from individuals in various roles significantly enhances the guest experience, contributing to a welcoming and hospitable atmosphere despite rare instances of slow service.
The free WiFi service is generally good with many guests satisfied with the speed and reliability. Some report mixed experiences, indicating occasional instability, especially during the evening hours.
The spa services are highly rated for their exceptional body scrubs and massages, receiving positive feedback for quality and professionalism. Though there is a minor suggestion for improvement, guests typically find the spa experience excellent.
The gym is well-equipped and generally appreciated despite some guests mentioning its limited size and hours. The pool is frequently praised for its cleanliness, size and ample facilities including a designated lap lane and children’s pool. The pool area provides a relaxing atmosphere, which is especially popular with families.
Convenient valet parking and the availability of free parking add to guests' convenience, though there are minor concerns about access between the parking area and the hotel lobby.
Family-friendly amenities such as a children’s pool and additional bedding, along with a safe walking environment and helpful staff, make the hotel a great choice for families. Guests appreciate the comfort and hospitality extended to young travelers.
The hotel's nightlife offerings with live music and a lively bar scene, provide enjoyable evening entertainment. Despite a noted decline in nearby Greenbelt's entertainment, the hotel's own vibrant ambiance and events offer plenty of opportunities for fun nights.
In summary, New World Makati Hotel in Manila provides a well-rounded, comfortable stay with excellent location advantages, impressive dining and breakfast options and commendable service. The hotel caters effectively to families, business travelers and leisure guests, ensuring an enjoyable experience through its various amenities and attentive staff. Show more
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Categories
Luxury Hotel
New World Makati Hotel is a luxury hotel located in the financial and commercial hub of Manila, near upscale shopping complexes. It offers elegant and comfortable guestrooms and suites. The hotel is recognized as a top luxury hotel in Manila.
Hotel Taking Steps Towards Sustainability
New World Makati Hotel partners with HOPE to eliminate plastic waste by offering boxed water as an eco-friendly alternative in hotel cars and for takeaway breakfast. These initiatives align with the hotel's commitment to reducing its environmental footprint and supporting public school education and agricultural interventions.
Hotel for Honeymoon
New World Makati Hotel provides spacious rooms with a breathtaking view of Manila. An upgrade to the Residence Club offers an exclusive 24th-floor lounge with complimentary breakfast, refreshments, afternoon tea, and cocktails in the evening. Couples have a choice of fine dining.
Hotel with Spa
New World Makati Hotel features a luxurious spa with an extensive treatments menu. The hotel also offers a modern fitness center, a large outdoor pool with a kiddy section, and several dining options. The Paradasia Royale Spa offers aromatherapy treatments.
Family Friendly Hotel
Located in the heart of Makati, this hotel provides easy access to shopping and dining. It offers a large outdoor pool with a kiddy section, spacious rooms, and a variety of dining options suitable for families. The hotel is known for its excellent service and family-friendly atmosphere.
Dog Friendly Hotel
New World Makati Hotel is listed as a pet-friendly hotel. It is recommended to check directly with the hotel regarding any specific pet policies, potential fees, and available amenities for pets.
Romantic Hotel
New World Makati Hotel offers world-class amenities and services. It provides a luxurious and comfortable environment, perfect for a romantic escape. The hotel is well-reviewed and considered excellent.
Hotel near Nightlife Spots
Located in Ayala Center, Makati, this hotel is close to nightlife, shopping, and dining. The hotel's location provides convenient access to the area's attractions.
Hotel with Swimming Pool
The New World Makati Hotel is praised for its courteous staff and excellent service. While specific pool details aren't provided, its reputation suggests a quality swimming pool experience.
Outdoor Pool
Business Hotel
Situated in the Makati Business District, this hotel features a Business Center and 1,800 square meters of function space, including a ballroom and multiple meeting rooms. It provides a complete range of business services, concierge assistance, and limousine service.
Hotel with Parking
New World Makati Hotel offers secure parking facilities. The hotel has a multi-level parking structure, providing ample space for guests. Parking is easily accessible from the hotel lobby.
Hotel with Gym
New World Makati Hotel offers a fully-equipped gym, tennis court, and outdoor swimming pool. The fitness center is open 24 hours and includes free weights, cardio equipment, rowing and step machines, sauna and steam rooms, and private showers.
5-Star Hotel
Situated near Glorietta and Greenbelt Lifestyle shopping complexes, this hotel offers luxurious accommodations and exceptional service. It's a perfect base for both business and leisure travelers and offers exclusive benefits for booking directly.
Hotel with Outdoor Pool
The hotel features a 25-meter outdoor lap pool, suitable for swimming enthusiasts, along with a children's pool. A sun deck, garden path, and the poolside Rescue Bar are also available.
Accessible Hotel
Room Types
Superior King RoomEach room is fitted with a minibar and TV with cable channels. Free Wi-Fi is available.
Premier RoomRoom features a spacious seating area and large windows overlooking the pool or city skyline. Free Wi-Fi is available.
Residence Club Deluxe RoomRoom is located at the higher floors of the hotel and features a seating area and windows overlooking the pool or city skyline. Free Wi-Fi is available. Access to the Residence Club Living Room with daily breakfast, afternoon refreshments and evening cocktails.
One-Bedroom SuiteFeaturing a separate living room, suites offer city views. They include a flat-screen TV with cable channels, a minibar and an en suite bathroom with bath and shower facilities, toiletries and a hairdryer. Access to the Residence Club Living Room with daily breakfast, afternoon refreshments and evening cocktails.
Director SuiteSuite features a separate living room. It comes with a flat-screen cable/satellite TV, refrigerator and electric kettle. Access to the Residence Club Living Room with daily breakfast, afternoon refreshments and evening cocktails.
Superior Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a seating area, a wardrobe and a safe deposit box. The unit offers 2 beds.
Deluxe Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room provides air conditioning, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe RoomFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a seating area, a wardrobe and a safe deposit box. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
New World Makati Hotel in Manila boasts an exceptional location that consistently earns high praise from guests. Situated directly across from Greenbelt 3's main entrance, the hotel provides unmatched convenience for shopping, dining and entertainment. The proximity to Greenbelt Mall, Glorietta, SM and Landmark ensures that guests are surrounded by a variety of luxury boutiques, restaurants and nightlife options, all within walking distance. This central positioning in the heart of Makati makes the hotel ideal for both business and leisure travelers.
The hotel is well-placed not only for local exploration but also for quick access to the international airport, which is just a 20-minute drive away. Guests appreciate the peaceful yet central setting, making it perfect for a one-night stay or an extended visit. The immediate area is well-regarded for its safety, cleanliness and overall accessibility, providing an excellent base for venturing into the wider city.
Guests frequently commend the convenience of having major shopping centers and dining establishments so close, which significantly enhances the overall experience. The hotel's prime location is noted for enabling quick and easy access to shops, restaurants and entertainment hubs, contributing to a comfortable and enjoyable stay in Makati.
Breakfast
New World Makati Hotel in Manila has garnered a slew of positive reviews for its breakfast offerings. Described frequently as amazing, delicious and fantastic, the breakfast buffet impresses with its wide variety of options that include local and international flavors. Guests appreciate the daily variety of dishes and freshly squeezed juices, making breakfast a highlight of their stay. The quality and taste of the items are often praised with mention of standout elements like fresh pineapple and well-prepared Filipino dishes.
Despite some minor critiques regarding crowding in the breakfast area and the occasional delay in replenishing items, the overall sentiment remains highly favorable. Guests feel that the breakfast is worth including in the room package, noting it as an abundant and satisfying start to the day. The attentive service from the hotel staff further enhances the dining experience.
While a few guests remarked on the high price and certain items not meeting expectations, most reviews underline that the breakfast at New World Makati Hotel is excellent with exceptional variety and taste. Visitors repeatedly recommend the breakfast buffet, emphasizing it as a substantial and delightful aspect of their stay at the hotel.
Dinner
The dining experience at the New World Makati Hotel in Manila is a mixed bag with several highlights and a few areas for improvement. Guests frequently mentioned enjoying the bar in the evenings and the great breakfast options the next day, often praising the food quality in both the restaurant and the lounge. The dim sums emerged as a favorite and the Chinese restaurant received high marks for its excellent offerings. Live music in the evenings contributed to a pleasant atmosphere, enhanced by friendly and attentive staff.
However, the hotel's culinary offerings are not without their flaws. While some guests found the food to be great and better than most hotels in Makati, others pointed out that the buffet dinners were expensive and the food quality was not always up to par. The meat and lasagna drew particular criticism, as did the limited and pricey breakfast menu. Bar prices were also noted to be on the higher side. Those dining in the lounge appreciated the delicious food, although they missed the greater selection available when the upstairs lounge was open.
Overall, the dining experience at the New World Makati Hotel comes with excellent options but seems to warrant caution due to inconsistencies in food quality and pricing.
Rooms
The rooms at the New World Makati Hotel in Manila display a mix of qualities, highlighted by their consistent cleanliness and spaciousness. Many guests have praised the rooms for being pristine, well-organized and comfortable with some emphasizing the great city views and well-furnished interiors. The soundproofing generally holds up well, ensuring a peaceful stay for most visitors. Notable amenities such as good WiFi and pleasant spa experiences add to the overall positive impression.
However, the rooms show signs of aging, requiring upgrades and better maintenance. Issues such as outdated furnishings, damp smells and worn-out mattresses detract from the premium experience some guests expect. The bathrooms, in particular, need significant renovation with some guests pointing out mold problems, inadequate shower doors and broken fixtures. Minor inconveniences like malfunctioning lamps, old carpets and limited storage space also surfaced in the reviews.
Guests appreciate the comfort provided by the spacious rooms and cleanliness maintained by the staff, but the consensus is clear that room renovations and modernizations are necessary to elevate the experience to the next level.
Beds
Guests at New World Makati Hotel in Manila have varied opinions regarding the beds, yet there is a consensus that comfort is a significant aspect. Many reviews praise the beds as comfortable with some highlighting them as superb and fabulous, allowing for a great night's sleep. Guests appreciated the fluffy pillows and extra bedding provided. Some, however, found the mattresses either too soft or too hard with a few mentioning issues such as sagging in the middle or an overall mediocre quality. These mixed reviews indicate that while many found the beds satisfactory and conducive to rest, others felt improvements could be made to ensure consistent comfort across all rooms. The location, convenient for shopping and featuring differing quality beds on various floors, also added to the overall ease of guests' stays.
Cleanliness
New World Makati Hotel in Manila receives high praise for its cleanliness. Many guests describe the rooms as pristine, spotless and extremely clean. They appreciate the hotel's well-organized and well-maintained overall environment. The bedrooms are often noted to be sanitized and comfortable, contributing to a pleasant stay. Common areas such as the dining area and pool are frequently highlighted for their cleanliness. Some reviews mention minor maintenance issues, such as aging carpets, shabbily repaired towel rails and a few incidences of poorly maintained rooms with worn-out mattresses. Despite these occasional lapses, the general feedback leans heavily towards positive remarks about cleanliness with the majority of guests expressing satisfaction with the clean and comfortable accommodations provided by the hotel.
Staff
At the New World Makati Hotel in Manila, the standout feature according to numerous guest reviews is undoubtedly the exceptional staff. Overwhelmingly described as friendly, polite and accommodating, the hotel team consistently goes above and beyond to ensure guest satisfaction. Notable receptionists such as Mary Ann, Aj, Meann and Jasmine have been commended for their professionalism and helpfulness with special mentions for the Resident Host Cate and Concierge Jonas who offer a particularly high level of service.
Guests frequently highlight the polite and courteous nature of the staff, providing a welcoming atmosphere that makes everyone feel valued. The attentiveness and readiness to help, whether it be during check-in or room service, demonstrate a commitment to customer satisfaction that earns high praises. Despite occasional comments on slow service, the dedication of the team to rectify any issues and enhance the overall experience is evident.
The staff's sense of humor, warm welcome and professional demeanor extend across all areas of the hotel, from the lobby guards to the spa personnel and even the restaurant and bar servers like Baby. This consistent level of service makes guests overlook minor inconveniences, emphasizing the staff's role in creating a pleasant and memorable stay. The front office team, including individuals like Jayme and Miko, receive accolades for their extra efforts and attention to detail.
In conclusion, it is clear that the staff at New World Makati Hotel are a significant asset, delivering top-notch customer service and creating a hospitable environment that ensures repeat visits from satisfied guests.
Wi-Fi
The internet service at New World Makati Hotel in Manila generally receives positive feedback with many guests indicating good wifi and fast speeds. Several describe the connection as very good and sufficient for their needs with impressive speeds at times. However, there are mixed experiences, as some guests report the wifi being unstable or slower, particularly in the evenings and at night. Several reviews suggest that while the wifi is commendable, there is room for improvement in terms of consistency and stability. Overall, it is a serviceable option for most internet needs, though it may occasionally lag.
Spa
The spa at New World Makati Hotel, Manila, receives high praise for its exceptional services. Guests frequently commend the excellent body scrubs and massages, describing the treatment as fantastic. The spa is noted for its great overall experience with the staff and spa manager receiving accolades for their helpfulness. Despite one mention suggesting it may not fully match the high standards of the rest of the hotel, the majority of feedback is overwhelmingly positive, highlighting the quality and professionalism of the spa services. The added perk of a free ride and massage further enhances the guest experience, making it a standout feature of the hotel.
Gym
New World Makati Hotel in Manila receives positive feedback for its gym facilities. Guests praise it for being well-equipped and fully stocked with a great variety of different areas, including a weightlifting section. The gym features excellent treadmills and ski machines, making it suitable for various fitness routines. Although some consider it small and have noted limited hours of operation, the gym is generally described as spacious and accessible. Overall, visitors find the gym to be a fantastic facility that complements the hotel's amenities.
Pool
The New World Makati Hotel in Manila boasts a well-maintained, outdoor swimming pool that has garnered positive feedback from guests. The pool is described as large and clean with ample space for swimming and relaxation. Many have highlighted the presence of a dedicated swim lane for laps, which is ideal for fitness enthusiasts. Additionally, the pool area provides plenty of shade, making it a comfortable spot to unwind.
Families will appreciate the children's pool and the overall pool area is noted for its relaxing atmosphere. Guests have also enjoyed views of the city from their rooms, adding to the experience. While there were a few mentions of the pool being closed early and the water being cold, these seem to be minor concerns compared to the numerous praises of the pool's size, cleanliness and upkeep. The hotel also offers a gym, complementing the pool facilities and ensuring a comprehensive wellness experience for guests.
Parking
New World Makati Hotel, Manila offers convenient valet parking that many guests appreciated. Despite some minor concerns, such as the lack of direct access from the basement parking to the lobby and the absence of an elevator from the parkade, the overall feedback about the parking facilities is positive. Guests highlight that there is free parking available, which adds to the convenience of staying at this well-located hotel close to Greenbelt 3.
Family
New World Makati Hotel in Manila is an excellent choice for families traveling with children. The hotel offers amenities that cater to the needs of young guests, including a children's pool and a good breakfast that also considers additional bedding for kids. The family-friendly environment is bolstered by incredibly welcoming and helpful staff, making it easy for families to feel comfortable and cared for during their stay.
Guests have praised the hotel for being a safe place to walk around, which adds to the comfort of exploring the area with children. The spacious pool area is a hit among kids and parents alike, providing a fun and relaxing spot for everyone. Special occasions such as birthdays are seamlessly accommodated, ensuring memorable family celebrations.
Overall, the New World Makati Hotel offers a comfortable stay, where families can enjoy quality time together, whether lounging by the pool, walking around the secure environs or meeting friends and relatives for afternoon tea. The positive experiences of past guests highlight the hotel's dedication to creating a welcoming and enjoyable environment for families.
Nightlife
New World Makati Hotel in Manila offers a vibrant nightlife experience for its guests. The hotel's bar and lounge areas feature live music, creating an enjoyable ambiance for evening entertainment. Guests have found the lobby bar to be particularly nice and Bar Rouge stands out for its live music performances in the evenings. The hotel is ideally located for those looking to spend a fun night out on the town with numerous bars and restaurants in the vicinity. Though some have noted a decline in evening entertainment at Greenbelt, the hotel itself provides ample opportunities for a lively night. Special events like countdowns in the ballroom add to the celebratory atmosphere.
5 Star
New World Makati Hotel in Manila offers an impressive five-star experience that many guests find worthy of its reputation. Visitors frequently praise the hotel for delivering great value for money, particularly for a five-star establishment. The clean rooms and excellent service have been noted as part of the overall five-star customer experience with many mentioning staff and facilities in glowing terms.
Despite some feedback that the hotel is pricey for a five-star establishment, it is still often regarded as one of the best value five-star hotels in Manila. The facilities are described as excellent and on par with other top-tier hotels. Quick and friendly service from the staff further enhances the luxury experience.
Although a few reviews mention that the hotel doesn’t fully meet five-star expectations, most guests feel the service and amenities indeed exceed them, making the stay a memorable one. For a night out or an extended stay, New World Makati Hotel generally leaves guests with a positive impression of a comprehensive five-star experience.
Business
New World Makati Hotel in Manila is noted for its excellent location, particularly for business travelers. The hotel is situated in the busy Makati business district, making it highly convenient for those with offices nearby. Accessibility is one of its strong points, providing ease of commuting within the city. Business travelers appreciate the availability of conference rooms and the overall convenience for conducting business deals. However, some reviews mentioned limitations, such as the business center closing early on certain days and breakfast being served later than ideal for early business meetings. Despite these minor drawbacks, it remains a good choice for a business stay in Manila.
Luxury
The New World Makati Hotel in Manila leaves a lasting impression with its luxurious and elegant environment. The hotel's spa and gym stand out as key highlights, enhancing the overall experience. Guests appreciate the stylish and airy ambiance, complemented by classical Asian decor, which adds to its sophisticated charm. The presence of a grand piano in the lobby sets a graceful tone and the lobby bar exudes vanity, contributing to the luxurious atmosphere. Whether celebrating holidays or simply enjoying a luxury stay, the hotel’s top-notch facilities and impeccable quality make it a preferred choice for those seeking a high-end experience. Many guests express their eagerness to return, further underscoring the hotel's appeal.
Yes, New World Makati Hotel, Manila has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at New World Makati Hotel, Manila.
Yes, New World Makati Hotel, Manila welcomes dogs.
Yes, parking facilities are available at New World Makati Hotel, Manila.