Aparthotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes International guests screened at Costa Rica International airport
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other No touch check-in/check-out
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Other limitations Check-in is private at room
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
ICT protocol
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Guests self quarantine in their room, with guidelines. The Ministerio Salud de Costa Rica provide medical testing and protocol
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Costa Rica has strong protocol that is changing weekly as they prepare for opening internally and internationally, when that is an option. Transfers and services in the country and Quepos may be limited or reduce occupancy.
Has the hotel closed during the pandemic? Yes Reopening Date: 06/15/2020
Additional Information: This small hotel has private accommodations and only the pool is a group area. Interactions with other guests limited and by choice
Answers last updated by Tico Tico Villas - Adult Only
Studio with Terrace 2This studio features a tile/marble floor, soundproofing and private entrance. There is also a kitchenette, refrigerator, toaster, microwave, blender and coffee maker. Entertainment facilities included are a TV with cable channels, BBQ grill and WiFi.
Studio with Terrace 4This studio features a tile/marble floor, soundproofing and private entrance. There is also a kitchenette, refrigerator, toaster, microwave, blender and coffee maker. Entertainment facilities included are a TV with cable channels, BBQ grill and WiFi.
Deluxe Studio 00This studio features a tile/marble floor, soundproofing and private entrance. There is also a kitchenette, refrigerator, toaster, microwave, blender and coffee maker. Entertainment facilities included are a TV with cable channels, BBQ grill and WiFi.
Studio with Pool View 1This studio features a tile/marble floor, soundproofing and private entrance. There is also a kitchenette, refrigerator, toaster, microwave, blender and coffee maker. Entertainment facilities included are a TV with cable channels, BBQ grill and WiFi.
One-Bedroom Apartment 5Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-fitted kitchenette. The apartment also features a barbecue. Featuring a terrace with garden views, this apartment also offers soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.
Studio with Garden View 3Featuring a private entrance, this air-conditioned apartment consists of 1 bedroom and 1 bathroom with a shower. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-equipped kitchenette. The apartment also offers a barbecue. Boasting a terrace with garden views, this apartment also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.
One-Bedroom Apartment with Terrace 6Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. Guests will find a refrigerator, kitchenware, an oven and a microwave in the well-fitted kitchen. The apartment also includes a barbecue. Featuring a terrace, this apartment also features soundproof walls, a coffee machine and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Studio with Terrace 7Featuring a private entrance, this air-conditioned apartment comprises 1 bedroom and 1 bathroom with a shower. Guests will find a refrigerator, kitchenware, an oven and a microwave in the kitchen. The apartment also provides guests with a barbecue. This apartment features soundproof walls, a coffee machine, a flat-screen TV with cable channels and a terrace. The unit offers 1 bed.
Superior Studio with Terrace 7.5Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the fully equipped kitchenette. The studio also includes a barbecue. This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.
Deluxe Studio with Terrace 8Guests will find a refrigerator, kitchenware, an oven and a microwave in the well-fitted kitchen. The studio also offers a barbecue. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with an inner courtyard view. The unit offers 1 bed.
Superior Studio with Terrace 8.5Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-equipped kitchenette. The studio also features a barbecue. This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.
Loft with Terrace 9Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 2 bathrooms with a shower. Guests will find a refrigerator, kitchenware, an oven and a microwave in the well-equipped kitchen. The apartment also includes a barbecue. Featuring a terrace with an inner courtyard view, this apartment also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
Yes, Tico Tico Villas - Adult Only has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Tico Tico Villas - Adult Only.
No, Tico Tico Villas - Adult Only doesn't allow dogs.
Yes, parking facilities are available at Tico Tico Villas - Adult Only.
No, Tico Tico Villas - Adult Only doesn't have a gym.