Hotel La Serena

Maresias -23.78504600, -45.56101300 , Rua Benedito Braz Moreira, 343 (Show on Map)


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Summary of reviewsHotel La Serena earns commendable reviews for its warmth, modern decor, and cleanliness that resonates well with guests seeking a comfortable stay. The location provides easy access to local shops and offers excellent beach service, which is strengthened by convenient transfers despite its distance from the shoreline. The parking situation, while needing careful consideration, does not significantly detract from the positive experience.

The breakfast at Hotel La Serena impresses many with its variety and quality, featuring an array of fresh and flavorful options. While some adjustments in replenishment and timing could enhance the experience further, the overall breakfast offerings contribute to a welcoming start to the day.

Rooms at Hotel La Serena are often described as modern and comfortable, equipped with amenities such as large TVs with Netflix and superb showers. Although room sizes can sometimes be smaller than expected, guests appreciate their cleanliness and the stylish decor. Some isolated maintenance concerns do surface in reviews but do not overshadow the positive perceptions overall. The comfortable beds receive particular praise for their softness and quality linens, offering guests restful sleep.

Cleanliness is a standout aspect, with guests frequently highlighting the immaculate upkeep of both rooms and common areas. Despite a few isolated issues, the overall ambiance is clean and inviting, enhancing guest satisfaction.

The hotel's staff consistently earn high praise for their attentive and polite service, contributing significantly to the hotel's welcoming atmosphere. Named individuals, such as Mateus and Alison, exemplify the exceptional hospitality provided by the team.

The heated pool and jacuzzi are exceptional features that many guests find delightful, regardless of the weather. The heated pool, complemented by a nearby jacuzzi and poolside bar, creates an inviting and relaxing environment, often cited as a key highlight of guests' stays.

Overall, Hotel La Serena offers a well-rounded experience with its modern amenities, attentive service, and inviting atmosphere, positioning itself as a desirable option for relaxation and enjoyment. While minor improvements in breakfast variety and room features could enhance the experience further, the hotel generally provides a satisfying stay.
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Categories
Luxury Hotel
A 5-star hotel with an infinity pool, fitness suite, and spa & wellness centre. Some rooms offer a private outdoor hot tub, and a private chef is available for special dining experiences. The hotel features a beautiful design.

Hotel with Spa
This hotel provides spa services, including massages, along with an outdoor pool and fitness center. Guests can enjoy a hot tub and hot spring bath, plus activities like cycling. The hotel offers a relaxing and well-rounded experience with a focus on wellness.

Romantic Hotel
Its location in Maresias offers easy access to the beach. The hotel's comfortable accommodations and relaxing atmosphere make it suitable for couples seeking a tranquil getaway.

Accessible Hotel
Hotel La Serena offers rooms and facilities specifically designed for disabled guests, including wheelchair access, accessible parking, a front entrance ramp, a stair-free path to the entrance, a well-lit path to the entrance, a wheelchair-accessible lounge, a toilet with grab rails, and a lower bathroom sink.

Hotel with Gym
This hotel features a fitness center and an outdoor swimming pool, ideal for guests looking to maintain their fitness routine while traveling. It also includes a garden and shared lounge for relaxation.

Hotel with Heated Pool
The hotel features a heated pool and an 8-person jacuzzi with a high-pressure pressurizer, emphasizing a focus on hydrotherapy and relaxation.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Small Hotel

5-Star Hotel

Hotel with Outdoor Pool

Room Types
Deluxe Quadruple Room The quadruple room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The quadruple room provides a minibar, a wardrobe, a game console, a flat-screen TV, as well as a quiet street view. The unit has 3 beds.

Deluxe Room Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, a private entrance, a minibar, a wardrobe and a flat-screen TV. The unit offers 1 bed.

Deluxe Quadruple Room The quadruple room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The quadruple room provides a flat-screen TV, a minibar, a wardrobe, a computer as well as a quiet street view. The unit has 3 beds.

Deluxe Quadruple Room The quadruple room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a bidet. The unit offers 3 beds.

Deluxe Quadruple Room The quadruple room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The quadruple room provides a minibar, a wardrobe, parquet floors, a flat-screen TV, as well as a quiet street view. The unit has 3 beds.

Deluxe Quadruple Room The quadruple room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The unit has 3 beds.

Deluxe Quadruple Room The quadruple room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The unit has 3 beds.

Deluxe Double Room with Bath Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. Featuring a balcony, this double room also provides air conditioning, a private entrance and a flat-screen TV. The unit offers 1 bed.

Small Double Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a private entrance, a minibar, a wardrobe and a TV. The unit has 1 bed.

Guest Reviews
Location
Hotel La Serena offers guests a location with both pros and cons. It is conveniently situated close to shops and provides excellent beach service. The modern decor and impeccable cleaning standards create a welcoming atmosphere, and guests enjoy a good breakfast each morning. However, the hotel is notably far from the beach, which can be inconvenient for those who prefer to walk rather than drive. Fortunately, the hotel mitigates this by offering round-trip transfers to the beach for those who prefer not to take a car. Additionally, parking can be problematic as it requires some strategic maneuvering to avoid blocking other vehicles. Overall, the location is ideal for those looking to take advantage of local shopping, while beach lovers might need to plan for transport to enjoy the nearby shoreline.

Breakfast
Hotel La Serena’s breakfast offerings have garnered a mixed bag of impressions, blending an abundance of praise with some constructive feedback. On the positive side, many guests describe the breakfast as phenomenal, excellent, and wonderful, highlighting its variety and quality along with attentive service. The assortment includes fresh fruits, multiple types of bread, cheeses, and cakes, catering to diverse tastes and ensuring freshness in its presentation.

Despite the general appreciation, there are criticisms pertaining to the variety and replenishment of items. Several guests have noted that certain popular items can run out quickly, especially eggs and fruits, and the replacement tends to be slow. The breakfast is also described by some as lacking in options and being relatively simple or weak, particularly during the weekdays. Moreover, the timing of replenishments and service commencement at 8 AM appears to be a concern for some guests who prefer an earlier start.

In summary, while Hotel La Serena's breakfast is often celebrated for its high quality and delightful flavors, there is room for improvement in terms of variety and efficiency. Enhancing these aspects could elevate the overall breakfast experience to match the expectations of a 5-star establishment.

Rooms
Hotel La Serena offers a mixed experience when it comes to its rooms, with some notable positive highlights. Many guests find the rooms comfortable, well-structured, and modern, with great amenities such as large TVs equipped with Netflix, excellent air conditioning, and superb showers. The cleanliness and softness of the beds, sheets, and towels are frequently praised. The hotel's modern and stylish decoration adds to the appeal, and some guests describe the suites, like the one in Salvador, as beautiful and exceptionally comfortable.

However, there are several issues that have been cited by guests. Room size frequently appears to be smaller than expected based on advertisements, with some rooms lacking important features like proper lighting or mirrors. Acoustics can be problematic, allowing noise from other guests to seep through the walls. The positioning of certain rooms can be less than ideal, with some facing the interior gym or children’s playground, leading to questionable views and noise concerns.

In some instances, maintenance seems to be an issue, with reports of rooms needing upkeep and bathrooms that are too small or lack a shower partition. There are also complaints about a few rooms being stained, dirty, or having a moldy smell. Despite these drawbacks, the overall sentiment remains positive, as guests do appreciate the modernity and comfort that the hotel strives to maintain.

Beds
Hotel La Serena is consistently praised for the comfort of its beds. Guests frequently highlight the exceptional comfort, often referring to the beds as amazing and super comfortable. The quality of the bedding is also noted, with mentions of soft sheets and nice quality linens enhancing the sleeping experience. While there are some mentions of stained bed linens and unchanged sheets, the overall impression from guests is that the hotel provides a restful and comfortable sleep environment, largely attributed to its well-appointed beds.

Cleanliness
Hotel La Serena showcases a generally high standard of cleanliness praised by many of its guests. Common attributes highlighted include clean and nicely maintained spaces, reflecting consistent and excellent cleaning efforts throughout the hotel. Guests often remark on the impeccable cleanliness in various aspects, such as the bedding and overall room upkeep, with several reviews noting that everything appears new and clean, which adds to a sense of comfort and satisfaction.

Beyond the rooms, the hotel’s organization in terms of cleanliness contributes to a pleasant atmosphere, making stays enjoyable with clean common areas. Despite some isolated concerns, such as mold on a bathroom ceiling, occasional sightings of ants, and instances of poor finishing touches, the predominant sentiment among guests is positive regarding cleanliness.

Overall, while there are moments where cleanliness has left room for improvement, particularly concerning isolated incidents involving the bathroom or presence of mosquitoes, the decor and overall ambiance, combined with cleanliness, receive favorable mentions. Guests appreciate the clean surroundings as part of a broader positive experience that includes excellent service and enjoyable amenities.

Staff
Hotel La Serena boasts an impressive reputation for its exceptional staff, as highlighted by numerous guest reviews. Visitors consistently praise the attentive, polite, and helpful demeanor of the hotel team, describing them as super attentive, friendly, and extraordinarily supportive. Service at the hotel is marked by efficiency and warmth, ensuring a pleasant and comfortable experience for guests from arrival to departure. Specific staff members, such as Mateus and Alison, are frequently mentioned for their outstanding hospitality, contributing to the welcoming atmosphere of the hotel. In addition to excellent service, guests also appreciate the incredible breakfast offering, which provides a wide variety of delicious options. Hotel La Serena stands out for its new and well-maintained amenities, coupled with impeccable service. Whether guests seek friendly interaction or quick and effective support, the hotel staff consistently deliver, enhancing every visit with their dedication and professionalism.

Pool
Hotel La Serena boasts a standout feature that consistently garners praise from its guests: the heated pool and jacuzzi. Visitors find the pool area not only beautiful but also impeccably clean, offering a delightful and relaxing escape. The warm waters of the pool provide a soothing experience that guests can enjoy for hours, making it a perfect activity even on rainy days. The addition of a jacuzzi nearby enhances the appeal, often described as top-notch and very pleasant. Guests appreciate having these amenities complemented by a poolside bar, adding to the leisurely atmosphere. Overall, the heated pool and jacuzzi at Hotel La Serena are perceived as exceptional, contributing to the hotel's favorable reputation.

Heated Pool
At Hotel La Serena, the heated pool consistently stands out as a premier feature appreciated by guests. Many visitors highlight the pool as one of the hotel's main attractions, frequently mentioning its warmth and convenience, especially on rainy days. The addition of a jacuzzi only enhances the experience, offering a perfect opportunity for relaxation. Guests also appreciate the seamless integration of the bar facilities with the pool area, creating an inviting atmosphere for leisure and enjoyment. Whether guests are seeking refuge from colder water temperatures or simply want a relaxing dip, the heated pool and jacuzzi at Hotel La Serena deliver a memorable experience.


Yes, Hotel La Serena has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Hotel La Serena.

No, Hotel La Serena doesn't allow dogs.

No, parking facilities aren't available at Hotel La Serena.

Yes, Hotel La Serena has a gym.

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