Hotel Riu Tikida Palmeraie - All Inclusive
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Summary of reviewsHotel Riu Tikida Palmeraie - All Inclusive serves as a tranquil retreat set in a peaceful palm grove, offering a welcome escape from the vibrant energy of Marrakech. Though the location is somewhat remote, the hotel effectively mitigates this with a reliable and punctual complimentary shuttle service that links guests to key spots in the city center like Jemaa el-Fna and the Medina. Guests value the serene environment, well-maintained gardens and the large, comprehensive grounds with amenities like an indoor pool and spacious reception area, striking a balance between seclusion and convenience.
The hotel's breakfast stands out for its diversity and quality, featuring a vast array of options including fresh fruits, pastries and traditional Moroccan dishes, served on a lovely terrace. While guests enjoy the hearty and delicious start to their day, areas for improvement include coffee quality and the freshness of fruit juices. Dinner reviews are more mixed; although guests appreciate the variety and local flavors available, the buffet can be repetitive and complaints about food quality, especially in terms of freshness and flavor, are common. The Moroccan and Italian restaurants receive better reviews and offer a pleasant dining alternative.
Rooms are frequently described as spacious, clean and comfortable, making them ideal for families. The housekeeping is generally praised, though there are occasional concerns about room cleanliness and late cleaning schedules. Some areas need refurbishment with recurring comments on dated decor, rusty fixtures and insufficient soundproofing. Despite these points, the large, well-kept rooms and their modern amenities contribute to a satisfying stay for most guests.
Cleanliness across the hotel is a major plus with high standards of hygiene evident in the housekeeping, pool area, restaurants and public areas. Guests acknowledge the consistently spotless environment, although occasional maintenance issues do surface.
The staff consistently earn high marks for their friendliness, professionalism and attentiveness. Guests are particularly impressed by the pleasant and helpful demeanor across all staff roles, from housekeeping to reception and the animation team. This strong sense of hospitality greatly enhances the overall guest experience.
While free Wi-Fi is available, its performance is a notable weak point, frequently described as unstable and unreliable, particularly outside the lobby. Improving Wi-Fi coverage and stability would significantly elevate guest satisfaction.
The spa experiences vary with some guests finding the facilities restful and charming, while others criticize the quality and professionalism of the treatments, deeming them overpriced. Communication and booking issues further contribute to the mixed reviews.
The gym receives generally favorable reviews for its well-maintained equipment and facilities, although it does close early and some equipment is outdated. The helpfulness of the gym trainer, Abdul, is particularly appreciated.
The pool area is another highlight, celebrated for its cleanliness, size and enjoyable atmosphere, though the unheated water and outdated pool equipment are noted drawbacks. Nonetheless, the pool remains a favored spot for relaxation and activities.
Tennis facilities are commendable with well-maintained courts and inclusive amenities like free racket and ball rentals. Suggestions for more equipment and minor updates point to areas for potential enhancement.
In summary, Hotel Riu Tikida Palmeraie - All Inclusive offers a serene and comfortable retreat with excellent staff service, ample amenities and a clean environment. While some aspects like food variety, room updates and Wi-Fi connectivity need improvement, the location and hospitality create an overall positive guest experience.
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The hotel's breakfast stands out for its diversity and quality, featuring a vast array of options including fresh fruits, pastries and traditional Moroccan dishes, served on a lovely terrace. While guests enjoy the hearty and delicious start to their day, areas for improvement include coffee quality and the freshness of fruit juices. Dinner reviews are more mixed; although guests appreciate the variety and local flavors available, the buffet can be repetitive and complaints about food quality, especially in terms of freshness and flavor, are common. The Moroccan and Italian restaurants receive better reviews and offer a pleasant dining alternative.
Rooms are frequently described as spacious, clean and comfortable, making them ideal for families. The housekeeping is generally praised, though there are occasional concerns about room cleanliness and late cleaning schedules. Some areas need refurbishment with recurring comments on dated decor, rusty fixtures and insufficient soundproofing. Despite these points, the large, well-kept rooms and their modern amenities contribute to a satisfying stay for most guests.
Cleanliness across the hotel is a major plus with high standards of hygiene evident in the housekeeping, pool area, restaurants and public areas. Guests acknowledge the consistently spotless environment, although occasional maintenance issues do surface.
The staff consistently earn high marks for their friendliness, professionalism and attentiveness. Guests are particularly impressed by the pleasant and helpful demeanor across all staff roles, from housekeeping to reception and the animation team. This strong sense of hospitality greatly enhances the overall guest experience.
While free Wi-Fi is available, its performance is a notable weak point, frequently described as unstable and unreliable, particularly outside the lobby. Improving Wi-Fi coverage and stability would significantly elevate guest satisfaction.
The spa experiences vary with some guests finding the facilities restful and charming, while others criticize the quality and professionalism of the treatments, deeming them overpriced. Communication and booking issues further contribute to the mixed reviews.
The gym receives generally favorable reviews for its well-maintained equipment and facilities, although it does close early and some equipment is outdated. The helpfulness of the gym trainer, Abdul, is particularly appreciated.
The pool area is another highlight, celebrated for its cleanliness, size and enjoyable atmosphere, though the unheated water and outdated pool equipment are noted drawbacks. Nonetheless, the pool remains a favored spot for relaxation and activities.
Tennis facilities are commendable with well-maintained courts and inclusive amenities like free racket and ball rentals. Suggestions for more equipment and minor updates point to areas for potential enhancement.
In summary, Hotel Riu Tikida Palmeraie - All Inclusive offers a serene and comfortable retreat with excellent staff service, ample amenities and a clean environment. While some aspects like food variety, room updates and Wi-Fi connectivity need improvement, the location and hospitality create an overall positive guest experience.
Hotel Taking Steps Towards Sustainability
As part of RIU Hotels & Resorts, this property is committed to sustainability, with the group aiming for 100% Travelife certification. RIU hotels utilize renewable electricity and photovoltaic panels for self-generation, contributing to a significant reduction in carbon footprint, and prioritize local employment.
Family Friendly Hotel
This all-inclusive hotel offers a comfortable and convenient stay for families with various activities and amenities included. The hotel provides kids’ clubs and entertainment options, ensuring a pleasant experience for all family members.
Hotel with Gym
The gym at Hotel Riu Tikida Palmeraie garners mixed reviews but generally leans positive regarding its offerings. Many guests appreciated the well-equipped facilities, highlighting that it includes a barbell and rack with a decent range of weights.
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym: Free for guests
Gym opening hours: 09:00 - 18:00
Show more...Hotel with Tennis Courts
This all-inclusive hotel features a tennis court and table tennis facilities. Guests can enjoy a range of amenities including bars, restaurants, a spa, and both indoor and outdoor swimming pools for a comprehensive experience.
Hotel with All Inclusive Packages
Provides an all-inclusive experience with multiple pools, various dining options, and entertainment. Caters well to families and couples, offering a relaxing and enjoyable stay with all amenities included. The property includes indoor and outdoor pools, and sun loungers.
4-Star Hotel
This all-inclusive hotel in Marrakech offers a family-friendly experience with a range of activities and amenities. It features multiple restaurants, swimming pools, and entertainment options, ensuring a comfortable and enjoyable stay.
Hotel with Outdoor Pool
As an all-inclusive option, this hotel provides an outdoor pool for guests to enjoy as part of their stay, offering a convenient and accessible swimming facility.
Hotel with Children's Pool
This all-inclusive hotel includes a children's pool as part of its facilities. Younger guests have a dedicated children's pool and park area to enjoy, alongside an outdoor pool and an indoor heated pool, providing various swimming environments.
Hotel with Indoor Pool
Hotel Riu Tikida Palmeraie - All Inclusive is a 4-star hotel with an indoor pool. It offers multiple restaurants and is located on Route Fès.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Hotel with Parking
Hotel with Heated Pool
About Hotel Riu Tikida Palmeraie - All Inclusive
License: 00000XX0000
Guest Reviews
Location
Guests appreciate the hotel's serene setting, often highlighting the beautiful, well-maintained gardens as a peaceful haven. Despite being far from downtown Marrakech, the tranquil environment and natural beauty make it an appealing escape. The hotel's large grounds, including amenities such as an indoor pool and a spacious reception area, add to its allure.
While taxis are available and strategically located near the hotel, guests often find the shuttle bus to be a more affordable and straightforward option for reaching the city center. Some guests note the cost of taxi rides into Marrakech, suggesting the shuttle as a cost-effective alternative.
Overall, the Hotel Riu Tikida Palmeraie is favored for its quiet location, comprehensive shuttle service and beautiful surroundings, successfully balancing convenience with a secluded, peaceful stay.
Breakfast
However, some recurring criticisms include the quality of coffee with suggestions for a more sophisticated coffee machine and disappointment with the fruit juices, which are not freshly pressed. A few reviews mentioned the lack of variety over time and the repetitive nature of some items. While some guests noted the breakfast was not always quiet due to noise levels, others were lucky to enjoy a peaceful meal.
Overall, the breakfast at Hotel Riu Tikida Palmeraie is considered a highlight by many, offering a varied and satisfying start to the day, though there is room for improvement in certain areas like coffee quality and fruit juice options.
Dinner
However, the recurring theme is the lack of variety and repetitiveness of the buffet. Many visitors noted that the menu did not change much from day to day and often included the same dishes. Some reviewers were disappointed with the overall food quality, describing it as mediocre, cafeteria-like or even poor. Specific criticisms included bland flavors, inadequately cooked meals and lack of freshness in the ingredients. Moreover, the limited selection of raw vegetables, tasteless pizzas and subpar desserts were frequent points of contention.
Restaurant settings and the availability of different dining times are generally appreciated, though some guests found the dining experience less than satisfactory due to overcrowding and reservations issues. The themed dinner evenings and the Moroccan restaurant received positive mentions for providing a pleasant dining experience.
While some guests enjoyed the variety and found the food decent, there is a clear need for improvement in both diversity and quality to meet the expectations of all guests.
Rooms
The beds are noted for their comfort, although there are occasional complaints about two single beds being pushed together. Housekeeping receives mixed reviews; while many find the rooms impeccably clean, others mention issues with cleanliness and late cleaning schedules.
Key points of contention include the dated décor and the need for renovations. Some rooms exhibit signs of wear and tear, including rusty fixtures and old appliances. Soundproofing is another common concern with several guests mentioning disturbances from housekeeping or neighboring rooms.
Other frequently mentioned issues include the absence of basic amenities like kettles and coffee machines, poor air conditioning and occasional pest problems. Despite these drawbacks, many guests find the rooms comfortable overall, enjoying the large, clean spaces and beautiful views from balconies.
In summary, while the rooms offer great space and comfort, improvements in maintenance and facilities could elevate the overall experience for guests.
Beds
However, others pointed out significant issues, including uncomfortable or lumpy mattresses and the need for older beds and bedding to be updated. Some reviews indicated that the beds were too firm or not cleaned properly, while others mentioned stained sheets and thin pillows as detractors from their comfort. Despite these points, numerous guests still highlighted the beds and bedding as comfortable, clean and conducive to restful sleep. The overall sentiment suggests that while there are areas for improvement, many visitors were satisfied with the bedding comfort provided at the hotel.
Cleanliness
Noteworthy commendations include the high standards of hygiene maintained throughout the hotel, from the fresh and clean rooms to the well-maintained gardens and spotless premises. The attention to cleanliness extends to various facilities, including the pool area, restaurants and even corridors, all of which are meticulously cared for.
However, some reviews note areas for improvement, such as occasional hygiene concerns, cockroach sightings and broken deck chairs, which suggest a need for more consistent maintenance in specific areas. Despite these minor setbacks, the overall sentiment emphasizes a very clean, comfortable and pleasant stay, supported by a friendly and attentive staff. The hotel's commitment to cleanliness and upkeep significantly contributes to the quality of the guest experience.
Staff
The animation team and reception staff were frequently mentioned for their warm welcomes and efficient service. Despite a few isolated instances of less favorable interactions, the general consensus was that the staff’s kindness and helpfulness made guests feel well-cared for. Whether interacting with waiters, housekeeping or the bar staff, guests felt a genuine sense of hospitality and attentiveness.
Moreover, the hotel staff were described as being hardworking and dedicated, often going the extra mile to meet guests' needs. Their multilingual capabilities and personal touches in service left a lasting impression. Overall, the pleasant demeanor and professional conduct of the staff significantly enhanced the guest experience, creating an inviting and enjoyable atmosphere throughout their stay.
Wi-Fi
Spa
However, others expressed significant dissatisfaction with several aspects of the spa. There are complaints about the quality of massages, which many found to be mediocre, average or even unprofessional. The treatments were perceived by some as rushed, basic or not living up to their cost. Additionally, guests mentioned issues with communication, such as difficulty booking appointments and reception staff not being as welcoming to Moroccans as to foreigners. There is also a sentiment that the cost of treatments does not match their quality, deeming them overpriced.
Overall, while the spa has its admirers who found it to be a relaxing retreat, it also faces criticism regarding the value and professionalism of its services.
Gym
However, there are areas for improvement. The gym is noted to be small and some equipment appears outdated and minimalistic. Additionally, the gym closes relatively early at 7 pm. There were also mentions of a slippery floor, which could be dangerous and some tracks that didn't work, indicating a need for a thorough review and potential refurbishment.
Despite these concerns, the gym facilities were generally appreciated for their good condition and variety of equipment available, making it a reliable option for guests looking to maintain their fitness routine while staying at the hotel.
Pool
However, recurring issues include the unheated water in both the indoor and outdoor pools, leading several guests to describe the pools as very cold or even freezing. The pool equipment, including sun loungers and umbrellas, often appears outdated and in need of replacement. A significant number of reviews mention broken tiles around the pool, which detracts from the overall experience.
Despite these drawbacks, the large pool remained a highlight for many with mentions of it being a great place for relaxation and enjoyment, particularly for families with children. Limited operating hours for the pool and issues with sun beds being reserved early in the morning were noted but didn't overshadow the generally positive feedback about the pool's overall ambiance and maintenance.
Tennis
Parking
The hotel provides a free shuttle service, which is greatly valued by guests, especially for its ease of access and efficiency. This service is complemented by easy access to taxis and the notable kindness of the drivers, enhancing the overall convenience for visitors.
However, it's worth noting that some guests mention a limited availability of parking with descriptions of crowded indoor spaces where cars are parked haphazardly, even on lawns. The small and poorly organized parking spots have been pointed out as a drawback by a few visitors. Despite these occasional criticisms, the general consensus highlights the safety and convenience of the parking provided at Hotel Riu Tikida Palmeraie.
Family
Visitors frequently highlight the attentive and professional staff who contribute to a warm and welcoming atmosphere. The hotel’s Christmas evening, featuring Santa Claus, is particularly noted as a delightful event for children. The hotel also offers family rooms and connecting rooms, catering well to larger family groups.
However, opinions vary regarding the quality of children’s activities and clubs with some mentioning subpar childcare and mediocre animation. Despite this, the overall reception of the family-oriented aspects of the hotel remains highly positive, making it an appealing choice for families seeking a restful and fun vacation. The children’s pool and other kid-centric amenities further support its reputation as a very family-friendly destination.
In summary, the Hotel Riu Tikida Palmeraie strikes a balancing act between family-friendly comfort and enjoyable activities for kids, making it a strong candidate for a memorable family vacation.
4 Star
Despite these concerns, the hotel is noted as being clean and pleasant. The infrastructure is considered worthy of a luxury hotel and the resort overall provides a good value for money for a four-star establishment. However, some guests mention the price-quality ratio could be improved with a few even suggesting it's overpriced for the services and amenities offered.
In summary, Hotel Riu Tikida Palmeraie offers a mixed experience with some aspects reflecting four-star standards, notably in service and ambiance, while other aspects, particularly the food and room quality, are perceived as underwhelming in comparison to the rating. Nevertheless, it remains a beautiful and reasonably priced option for travelers seeking a clean and pleasant stay.
All-Inclusive Packages
Guests appreciate the freedom and convenience provided by the all-inclusive nature, which enhances their overall experience. The hotel’s commitment to providing top-notch service is evident with reviews highlighting prompt and efficient responses to multiple service requests. Many reviewers consider it their favorite all-inclusive option in Morocco with particular commendation for its organization and atmosphere.
The all-inclusive package allows for unlimited meals and drinks and the inclusive menus, especially the buffet, are well-regarded. The hotel is seen as an ideal setting for family vacations, offering great value and quality service. Overall, the Hotel Riu Tikida Palmeraie stands out as a top choice for an all-inclusive stay, offering both convenience and exceptional value for a satisfying holiday experience.
Children's Pool
Heated Pool
Outdoor Pool
Indoor Pool
Honeymoon
Luxury
Romantic
The hotel complex is described as a beautiful and safe environment, providing a sense of serenity and exclusivity. The carefully thought-out romantic setups and gestures cater specifically to those seeking an exceptional romantic experience. Whether for a romantic weekend or an extended stay, the hotel is lauded as the perfect place for couples.
Guests repeatedly highlight the property's suitability for romantic escapes, describing it as an ideal spot for anyone wanting a romantic stay. The good value for money is an added bonus, making it an appealing choice for couples looking for both an enchanting atmosphere and great service. Overall, Hotel Riu Tikida Palmeraie promises a memorable and romantic experience, perfect for celebrating love.
Yes, Hotel Riu Tikida Palmeraie - All Inclusive has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Hotel Riu Tikida Palmeraie - All Inclusive.
No, Hotel Riu Tikida Palmeraie - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Hotel Riu Tikida Palmeraie - All Inclusive.
Yes, Hotel Riu Tikida Palmeraie - All Inclusive has a gym. For more information, read the answers to the Gym questionnaire
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