Hotel Salsabil

Marrakech 31.62582600, -7.99261500 , 30 Derb Lamtougi, Koutoubia (derriere Club Med) (Show on Map)
9.7
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Salsabil in Marrakech is highly regarded for its prime location, just steps away from iconic city landmarks such as Jemaa el-Fna Square, the Medina and the Koutoubia Mosque. This central spot grants easy access to major attractions, shops and night markets, while maintaining a tranquil environment for guests to retreat to after a busy day. The traditional riad architecture, complemented by a serene garden, enhances the authentic Moroccan experience. The welcoming nature of the staff, praised for their helpfulness and multilingual capabilities, guarantees a pleasant and secure stay.

The hotel’s breakfast offerings receive mixed reviews. While many guests enjoy the traditional, filling and tasty meals served on the terrace, others express disappointment over the inconsistency in breakfast availability and restrictive serving times. Communication issues regarding breakfast are also a concern among some guests.

Rooms at Hotel Salsabil, though not modern, retain traditional Moroccan charm. Many appreciate the spaciousness, cleanliness and essential amenities like air conditioning and television. However, some guests note that the facilities require updates, pointing out issues such as outdated furniture and occasional cleanliness lapses. Despite this, the atmosphere is typically quiet and comfortable.

Cleanliness reviews are mixed. Several guests highlight that rooms are cleaned daily with fresh sheets provided. However, discrepancies in cleanliness standards are reported, including mold, dust and occasionally unsanitary conditions. Inconsistent housekeeping leads to an overall image of neglect for some guests.

The staff at Hotel Salsabil receive unanimous praise for their exceptional service. They are described as friendly, accommodating and always willing to assist, ensuring guests feel at home. Their professionalism during challenging times is particularly commendable. The family-friendly environment makes the hotel a suitable choice for groups, including those with children and retirees.

WiFi access is basic and often unreliable, especially in the rooms located on upper floors. Guests relying on consistent internet connectivity may find this aspect lacking.

The hotel’s bedding has elicited varied feedback. While some find the beds comfortable, issues such as hard mattresses, unclean sheets and poor-quality pillows are frequently mentioned. The need for updated and cleaner bedding is evident.

In terms of accessibility, Hotel Salsabil is conveniently located near markets and taxi stands, which is beneficial for guests with mobility issues. However, the lack of specific facilities for handicapped guests and unreliable WiFi can be a deterrent.

Overall, Hotel Salsabil stands out for its ideal location, traditional charm and exceptional staff, making it a favored choice for many travelers despite needing improvements in several areas.
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Categories
Cheap Hotel
Located near the Koutoubia Mosque, this hotel offers affordable accommodation in a central area. Its convenient location allows easy access to major attractions.

Family Friendly Hotel

Accessible Hotel

Small Hotel

Room Types
Standard Triple Room This air-conditioned room offers a private bathroom fitted with shower.

Double Room The double room features air conditioning, a washing machine, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Quadruple Room The quadruple room features air conditioning, a washing machine, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.

Guest Reviews
9.7
Excellent
Location
Nestled in the heart of Marrakech, Hotel Salsabil boasts an unparalleled location that places guests at the center of the city's vibrant life. Situated just steps away from the iconic Jemaa el-Fna square, the hotel offers proximity to the Medina, Koutoubia Mosque and an array of souks. The super central location ensures that major attractions, shops, night markets and even taxis are conveniently within reach, allowing visitors to immerse themselves fully in the local culture and sights.

Guests repeatedly praise this unbeatable, ideal location for its accessibility with many noting the short one- to two-minute walk to key landmarks. Despite its central position, the hotel manages to provide a quiet and calm environment, making it a perfect retreat after a day of exploration.

Adding to its appeal, the charming traditional riad architecture offers an authentic Moroccan experience, further enriched by the hotel's tranquil garden and the cozy ambiance. Coupled with a welcoming staff, Hotel Salsabil provides not only a prime base for discovering Marrakech but also a secure and pleasant stay, making it a favored choice for travelers.

Breakfast
Hotel Salsabil garners mixed feedback for its breakfast offerings. Many guests have praised the breakfast for being very filling, traditional and tasty with commendations for its quality and variety. The opportunity to enjoy a good breakfast on the terrace has added to the positive experience.

However, there are several negative aspects that potential guests should be aware of. Some guests were disappointed as breakfast was not included and requests for breakfast were occasionally turned down. Another common complaint was the restrictive serving times and the lack of an open breakfast period. Miscommunication about breakfast availability has also been an issue with some guests confirming breakfast via email but not receiving it during their stay.

Overall, while the breakfast at Hotel Salsabil can be a delightful experience for some, others have encountered significant issues with availability and service.

Rooms
Hotel Salsabil offers rooms that, while not modern or fancy, embody a traditional Moroccan style. Many guests appreciate the spaciousness and oriental flair of the accommodations, finding them to be a great value for money. The rooms are generally clean, well-equipped and come with essential amenities such as air conditioning and television. Some rooms even offer unique, pleasant views, like those facing the terrace.

However, the hotel's facilities are a bit outdated and certain rooms need improvement and remodeling. Issues such as old furniture, damaged fixtures and occasionally dirty conditions have been noted. Despite these drawbacks, the atmosphere retains a traditional charm and the rooms are typically quiet and comfortable. The bathroom facilities vary in condition with some needing more maintenance.

Location-wise, the hotel is conveniently situated near central attractions and restaurants, enhancing its appeal to travelers seeking both comfort and practicality. Overall, guests find the rooms functional and spacious, although they acknowledge that some updates are necessary to elevate the overall experience.

Beds
Hotel Salsabil's bedding situation receives considerably mixed reviews from guests. Some found the beds to be quite comfortable, noting that they enjoyed a decent night's sleep. However, numerous others reported a range of issues, including uncomfortable and very hard beds with a few even describing the beds as broken or in need of replacement.

Concerns were raised about the hygiene and condition of the bedding, as several guests mentioned dirty bed sheets and pillow cases, as well as stained and roughly cut sheets. The blankets also received criticism for being torn and somewhat unhygienic. Additionally, the pillows were often mentioned as being in very bad condition.

Guests also noted that there was only one large towel provided per room and similar issues were highlighted regarding the state of other linens. Overall, while some guests appreciated comfortable beds, the consensus suggests significant room for improvement in the quality and cleanliness of the bedding at Hotel Salsabil.

Cleanliness
Hotel Salsabil has garnered a mixed reputation when it comes to the cleanliness of its various amenities. On the positive side, several guests have highlighted that the rooms are very clean and the staff tends to clean the rooms with prior notice. There is consistency in mentioning clean rooms and sheets with some reviews specifically pointing out that the rooms were cleaned every day and that the sheets were fresh.

However, a significant portion of the reviews suggests that the hotel struggles with maintaining consistent cleanliness standards. Issues such as dirty rooms, mold in the bathrooms, floors covered in dust and stained or uncomfortable beds were frequently noted. Some guests experienced dirty and stinky old blankets and in some extreme cases, cockroaches, broken appliances and unsanitary conditions in the showers. A few reviews pointed out that the bedding was not only dirty but in bad condition, sometimes even featuring sheets with holes.

Guests also reported that sometimes the cleaning was not done until check-out or was missed entirely upon their arrival, leaving them with an overall impression of neglect and inadequate housekeeping. Overall, while there are some consistent efforts in maintaining cleanliness at Hotel Salsabil, the variability in standards hints at potential areas for improvement in housekeeping services.

Staff
Hotel Salsabil in Marrakech boasts an outstanding level of service, consistently praised by guests for its remarkable staff. Numerous reviews highlight the helpfulness and attentiveness of the team, describing them as always happy to assist and readily available. The multilingual capabilities of the staff, particularly Said, who is often singled out for his excellent service and fluency in several languages, ensure smooth communication for international visitors.

The hotel's reception is frequently noted for its warm welcomes, even accommodating late arrivals with ease. The team is described as very friendly, polite and kind, going out of their way to make guests feel at home. The management, including a kind manager and his daughter, are specifically recognized for their exceptional hospitality.

In times of need, such as during Ramadan or unexpected events like an earthquake, the staff show commendable professionalism and care. Whether it's providing local tips, allowing flexible check-out or catering to special requests, the team’s dedication to guest satisfaction is clear.

Overall, the quality of the welcome, the friendliness and the kindness of the staff at Hotel Salsabil make it a highly recommended choice for travelers seeking attentive and accommodating service in Marrakech.

Wi-Fi
Hotel Salsabil provides basic access to WiFi, making it possible to connect to the internet when required. However, guests often report that the WiFi signal struggles to reach the rooms, especially on the upper floors and tends to be weak or unreliable. Connection quality can be slow and sometimes, WiFi is more accessible in the downstairs areas rather than in the guestrooms. Some guests mentioned challenges with performing even simple tasks like accessing websites. While the WiFi service may not meet all expectations, those primarily focused on different aspects of their stay might find it manageable.

Family
Hotel Salsabil, situated conveniently in the center, is an excellent choice for families seeking a short getaway. Many guests have praised it as a good family hotel, noting its family-friendly atmosphere and how ideal it is for groups and families with children. The staff's kindness, hospitality and friendliness are frequently highlighted, contributing significantly to the enjoyable experience at the hotel. Budget-conscious travelers also appreciate that it caters well to smaller budgets without compromising on the quality of service. Groups, whether comprising families with kids or a mix of children and retirees, find the hotel a perfect fit. Ultimately, Hotel Salsabil's welcoming environment and attentive service make it a place where families feel right at home, inviting many to consider returning for future stays.

Accessible
Hotel Salsabil offers good accessibility in terms of its location, being in close proximity to markets and taxi stands, which is convenient for guests with mobility issues. However, the hotel has limited accommodations specifically for people with handicaps, including the absence of left and right handicapped ramps. Additionally, the WiFi service, which is crucial for modern travelers, especially those with disabilities, often faces connectivity issues. The WiFi signal is weak and sometimes barely works, presenting a challenge for guests relying on it for communication and information. Despite these drawbacks, the hotel is accessible via WiFi when it is functioning properly.


No, Hotel Salsabil doesn't have any pool.

No, a spa isn't available at Hotel Salsabil.

No, Hotel Salsabil doesn't allow dogs.

No, parking facilities aren't available at Hotel Salsabil.

No, Hotel Salsabil doesn't have a gym.

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