Hotel Wissam
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Summary of reviewsHotel Wissam is strongly praised for its strategic location in the heart of Marrakech's Medina, making it exceptionally convenient for guests to explore key attractions such as Jemaa el-Fna square and the vibrant souks. Guests find it easy to walk to major sights and appreciate the hotel's beautiful architecture and entrance courtyard, which enhance its overall appeal.
The staff at Hotel Wissam are consistently commended for their friendliness and helpfulness. Team members, including Khalid, Moubarak and Mokhtar, receive special praise for their exceptional service. Attentive and polite, the staff significantly contribute to a welcoming and positive guest experience.
Opinions on the hotel's breakfast offerings are mixed. While many guests enjoy generous and delicious breakfasts at reasonable prices, others express dissatisfaction due to the occasional unavailability of breakfast. Some guests note that the hotel could include breakfast in the standard rate for better value.
Rooms at Hotel Wissam receive varied feedback. Positively, they are described as spacious, clean and charmingly decorated in Moroccan style, contributing to an authentic experience. However, issues such as dampness, insufficient cleaning and occasional pest sightings are reported. Additionally, noise, limited natural light and inadequate bathroom facilities are points of concern.
Cleanliness at the hotel garners mixed reviews. While some guests praise the overall cleanliness and maintenance of the facilities, others highlight problems such as dirty floors, stained sheets and neglected rooms. A focus on improving cleaning practices and maintenance could enhance guest satisfaction.
The hotel's Wi-Fi service is another area requiring attention. Guests report that internet connectivity is spotty and unreliable, especially on the upper floors. Most guests only experience decent connectivity in the lobby, suggesting the need for significant improvements in this area.
Finally, Hotel Wissam's beds receive mixed feedback. While a few guests find the beds comfortable, the majority describe them as hard and uncomfortable with some even comparing the mattresses to sleeping on the floor. Issues of dirty and stained bedding, as well as broken beds, further detract from the overall sleeping experience. Improving bed quality and cleanliness would considerably enhance guest comfort.
In summary, Hotel Wissam's prime location, exceptional staff and charming decor are significant positives. However, areas such as breakfast offerings, room cleanliness, Wi-Fi reliability and bed comfort need attention to improve overall guest satisfaction.
Categories
The staff at Hotel Wissam are consistently commended for their friendliness and helpfulness. Team members, including Khalid, Moubarak and Mokhtar, receive special praise for their exceptional service. Attentive and polite, the staff significantly contribute to a welcoming and positive guest experience.
Opinions on the hotel's breakfast offerings are mixed. While many guests enjoy generous and delicious breakfasts at reasonable prices, others express dissatisfaction due to the occasional unavailability of breakfast. Some guests note that the hotel could include breakfast in the standard rate for better value.
Rooms at Hotel Wissam receive varied feedback. Positively, they are described as spacious, clean and charmingly decorated in Moroccan style, contributing to an authentic experience. However, issues such as dampness, insufficient cleaning and occasional pest sightings are reported. Additionally, noise, limited natural light and inadequate bathroom facilities are points of concern.
Cleanliness at the hotel garners mixed reviews. While some guests praise the overall cleanliness and maintenance of the facilities, others highlight problems such as dirty floors, stained sheets and neglected rooms. A focus on improving cleaning practices and maintenance could enhance guest satisfaction.
The hotel's Wi-Fi service is another area requiring attention. Guests report that internet connectivity is spotty and unreliable, especially on the upper floors. Most guests only experience decent connectivity in the lobby, suggesting the need for significant improvements in this area.
Finally, Hotel Wissam's beds receive mixed feedback. While a few guests find the beds comfortable, the majority describe them as hard and uncomfortable with some even comparing the mattresses to sleeping on the floor. Issues of dirty and stained bedding, as well as broken beds, further detract from the overall sleeping experience. Improving bed quality and cleanliness would considerably enhance guest comfort.
In summary, Hotel Wissam's prime location, exceptional staff and charming decor are significant positives. However, areas such as breakfast offerings, room cleanliness, Wi-Fi reliability and bed comfort need attention to improve overall guest satisfaction.
Family Friendly Hotel
Accessible Hotel
Small Hotel
Guest Reviews
Hotel Wissam enjoys an excellent and strategic location in the heart of Marrakech's Medina, making it incredibly convenient for guests to explore the city's main attractions. The hotel is just a few steps away from the bustling Jemaa el-Fna square and the vibrant souks, ensuring that visitors are right in the middle of the action without dealing with overwhelming noise. Guests appreciate the easy access to the old town and the main square, which is typically just a 1-2 minute walk away.
The central positioning of the hotel allows for easy exploration of the entire medina with all the major sights within a short walking distance. The surrounding area is described as optimal and perfect for tourists with many guests noting they could reach everything they wanted to see by foot. The architecture and entrance courtyard of the hotel also receive positive mentions for adding to the overall appeal of its setting.
In summary, Hotel Wissam's location is repeatedly highlighted as a top feature, noted for being central, convenient and ideal for visitors looking to immerse themselves in the cultural and historical atmosphere of Marrakech.
Hotel Wissam's breakfast offerings have received mixed feedback from guests. Many guests appreciated the generous and delicious breakfasts, noting the good quality and satisfying portions available for a reasonable price of 5€. Some guests highlighted the possibility of enjoying a hearty breakfast. However, several guests pointed out that no breakfast was offered during their stay and some mentioned there are other hotels in the same price range that include breakfast as part of their stay.
Hotel Wissam receives mixed feedback regarding its rooms. Positively, many guests highlight the cleanliness and spaciousness of the accommodations. Rooms are described as comfortable, beautifully decorated and capable of providing an authentic Marrakech vibe. The hotel offers large rooms equipped with air conditioning and television and many guests appreciate the Moroccan-style decor and the lovely view of the inner courtyard.
However, there are several areas needing improvement. Issues with cleanliness are mentioned frequently with some rooms noted as damp, dirty or having cockroach sightings. Lack of daily cleaning and insufficient maintenance contribute to the overall sense of neglect noted by several reviewers. Noise can be problematic, especially for rooms facing the street or when fellow guests are inconsiderate. Some rooms also suffer from limited natural light, humidity and inadequate bathroom facilities, such as tiny showers and non-functional heating.
Despite these drawbacks, the hotel is simple and comfortable for those seeking an authentic and economical experience in Marrakech. The attentive staff, particularly Abdou, receives praise for their helpfulness and local advice, which adds a positive touch to the guest experience.
Hotel Wissam has received mixed feedback concerning their beds from their guests. While there has been a mention of comfortable beds, the majority of comments highlight issues such as hardness and overall discomfort. Some guests have described the mattresses as being very hard or likened them to sleeping on the floor. Furthermore, there have been instances of dirty sheets and stained bedding, which detract significantly from the overall guest experience. Broken beds and a broken bed in a buffer room also indicate issues with maintenance. While there is mention of a king bed, the general consensus points towards uncomfortable sleeping arrangements predominantly due to hard and dirty mattresses. Overall, improvements in bed quality and cleanliness are necessary to enhance guest satisfaction.
Hotel Wissam has received mixed feedback regarding its cleanliness from guest reviews. On a positive note, several guests praised the hotel for its extremely clean rooms, clean towels and general maintenance of the facilities. The structure of the hotel also received commendation for being well-maintained and satisfactory.
However, there have been significant negative remarks concerning cleanliness that cannot be overlooked. Multiple reviews mentioned dirty floors, stained and unwashed sheets, neglected rooms and dirty bathrooms. Guests highlighted a lack of proper cleaning practices with some mentioning ubiquitous unpleasant smells and issues such as clogged sinks and stains on towels.
While the hotel's overall structure received favorable comments, there is room for improvement, particularly in the hotel’s cleaning and maintenance standards. Addressing these issues could greatly enhance the comfort and satisfaction of future guests.
The staff at Hotel Wissam consistently receive high praise from guests for their friendliness, helpfulness and welcoming nature. Multiple reviews highlight the team’s exceptional warmth and positivity with special mentions of Khalid, Moubarak and Mokhtar for their outstanding service. The entire staff, from receptionists to the concierge, is frequently described as attentive, polite and always ready to assist with any requests, including providing valuable tourist information and advice. Despite a few mentions of less favorable experiences with the manager or infrequent absenteeism, the overall sentiment is overwhelmingly positive, depicting a supportive and service-oriented team that significantly enhances the guest experience.
Guests who have stayed at Hotel Wissam frequently mention challenges with the hotel's Wi-Fi. The internet service is reported to be spotty and inconsistent, especially on the upper floors and in the rooms. Most guests noted that the Wi-Fi only works reliably in the lobby and on the ground floor, suggesting it does not reach the rooms well. Some even recommend bringing a personal data plan due to the poor connectivity. Overall, Wi-Fi performance appears to be an area where Hotel Wissam could see significant improvements to enhance guest satisfaction.
Location Show Map
Location
The central positioning of the hotel allows for easy exploration of the entire medina with all the major sights within a short walking distance. The surrounding area is described as optimal and perfect for tourists with many guests noting they could reach everything they wanted to see by foot. The architecture and entrance courtyard of the hotel also receive positive mentions for adding to the overall appeal of its setting.
In summary, Hotel Wissam's location is repeatedly highlighted as a top feature, noted for being central, convenient and ideal for visitors looking to immerse themselves in the cultural and historical atmosphere of Marrakech.
Breakfast
Rooms
However, there are several areas needing improvement. Issues with cleanliness are mentioned frequently with some rooms noted as damp, dirty or having cockroach sightings. Lack of daily cleaning and insufficient maintenance contribute to the overall sense of neglect noted by several reviewers. Noise can be problematic, especially for rooms facing the street or when fellow guests are inconsiderate. Some rooms also suffer from limited natural light, humidity and inadequate bathroom facilities, such as tiny showers and non-functional heating.
Despite these drawbacks, the hotel is simple and comfortable for those seeking an authentic and economical experience in Marrakech. The attentive staff, particularly Abdou, receives praise for their helpfulness and local advice, which adds a positive touch to the guest experience.
Beds
Cleanliness
However, there have been significant negative remarks concerning cleanliness that cannot be overlooked. Multiple reviews mentioned dirty floors, stained and unwashed sheets, neglected rooms and dirty bathrooms. Guests highlighted a lack of proper cleaning practices with some mentioning ubiquitous unpleasant smells and issues such as clogged sinks and stains on towels.
While the hotel's overall structure received favorable comments, there is room for improvement, particularly in the hotel’s cleaning and maintenance standards. Addressing these issues could greatly enhance the comfort and satisfaction of future guests.
Staff
Wi-Fi
No, Hotel Wissam doesn't have any pool.
No, a spa isn't available at Hotel Wissam.
No, Hotel Wissam doesn't allow dogs.
No, parking facilities aren't available at Hotel Wissam.
No, Hotel Wissam doesn't have a gym.
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