Marrakech31.62403700,
-7.98776500,
113, Rue Sidi Boloukate Riad Zaitoune Lakdim(Show on Map)
7.9
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Zaitoune, located in the heart of Marrakesh’s Medina, emerges as a hidden gem and an ideal choice for travelers seeking a blend of convenience, charm and affordability. Its prime location, just minutes from the famous Jemaa el-Fna square, situates guests close to the bustling souks and major attractions while providing a quiet and serene retreat. This advantageous setting is consistently highlighted by visitors, who also appreciate the excellent value for money offered by the hotel.
Rooms at Hotel Zaitoune cater to various needs, receiving praise for their cleanliness and comfort. Although simple and basic, they are well-suited for short stays with larger double rooms earning particular accolades for their size and immaculate cleanliness. However, shared bathroom facilities receive mixed reviews with some guests pointing out the need for renovation and occasional cleanliness issues.
Cleanliness is a strong point for the hotel with positive feedback on the daily cleaning service and diligent housekeeping staff. The exceptional staff, noted for their kindness and helpfulness, significantly enhances the guest experience. Individual staff members like Aboubaker and Abdul stand out for their warm demeanor and professional service, adding to the welcoming atmosphere of the hotel.
The breakfast experience varies with some guests enjoying tasty and hearty meals, while others faced issues with availability. Reservations are often required for breakfast, leading some to explore nearby establishments like the Toubkal Restaurant Bar. Despite these quirks, the quality of the food leaves most guests pleased.
Wi-Fi connectivity at Hotel Zaitoune presents mixed results. While some areas, such as the terrace and ground floor, offer excellent speeds, connectivity issues are reported in rooms and certain floors, highlighting the need for improvement.
Families find Hotel Zaitoune accommodating with its calm and traditional charm making it suitable for short stays. Though locating the hotel initially can be tricky, preparing in advance mitigates this minor inconvenience.
The beds receive largely positive feedback for comfort and cleanliness, though some guests noted issues like creaking or sunken mattresses and uncomfortable pillows. Despite these drawbacks, many guests report a good night’s sleep.
In summary, Hotel Zaitoune offers a compelling stay for budget-conscious travelers prioritizing location, charm and cleanliness with room for improvement in shared facilities and Wi-Fi connectivity. Show more
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Categories
Cheap Hotel
Located on Rue Sidi Boloukate in Riad Zaitoune Lakdim, this hotel offers a budget-friendly stay in a central area. Its location provides easy access to local attractions, making it a practical choice for budget travelers.
Family Friendly Hotel
Business Hotel
Small Hotel
Room Types
Standard Single Room with Shared BathroomThis single room has a shared bathroom, a wardrobe, a tiled floor as well as a terrace. The unit has 1 bed.
Double Room with Shared BathroomThis double room features a shared bathroom, a wardrobe, a tiled floor as well as a terrace. The unit offers 1 bed.
Standard Double Room with FanThis double room is air-conditioned and features a shared bathroom, tiled floors, a wardrobe and a terrace. The unit offers 1 bed.
Standard Twin Room with Shared BathroomThis twin room has a shared bathroom, a wardrobe, a tiled floor as well as a terrace. The unit has 2 beds.
Standard Twin Room with FanThis air-conditioned twin room has a shared bathroom, a wardrobe, a tiled floor as well as a terrace. The unit has 2 beds.
Mixed Dormitory RoomThis dormitory room has a shared bathroom, a wardrobe, a tiled floor as well as a terrace. The unit has 2 beds.
Mixed Dormitory Room with Air ConditioningThis dormitory room is air-conditioned and has a shared bathroom, tiled floors, a wardrobe and a terrace. The unit has 3 beds.
Guest Reviews
7.9
Good
Location
Hotel Zaitoune is a hidden gem nestled in the heart of Marrakesh’s Medina, making it an ideal choice for travelers seeking convenience and charm. The hotel’s prime location, just a short stroll from the famous Jemaa el-Fna square, is consistently praised by guests. It’s surrounded by the bustling souks and situated within the historic old medina, ensuring that all major attractions are within easy reach.
The accessibility to the central square is a significant highlight with many reviews noting that it’s a mere two to five-minute walk. This central yet tranquil setting offers guests the perfect balance of being close to the vibrant city life while still providing a peaceful retreat. The quiet alley and calm environment around the hotel further enhance the allure, making it a safe and serene place despite being in the city center.
Guests also appreciate the exceptional value for money at Hotel Zaitoune. The combination of its unbeatable location and reasonable pricing creates a compelling option for budget-conscious travelers. The hotel’s cleanliness, practical amenities and warm hospitality from the staff contribute to a positive overall experience, reinforcing its reputation as a top choice for visitors to Marrakesh.
Overall, Hotel Zaitoune’s strategic location in the Medina, close proximity to Jemaa el-Fna and affordability make it a highly recommended destination for those looking to immerse themselves in the vibrant and historical atmosphere of Marrakesh.
Breakfast
The breakfast experience at 'Hotel Zaitoune' appears to be a mixed bag. While some guests mentioned that breakfast was not available despite indications on the website, others found the meals offered to be quite satisfying. It's noted that to enjoy breakfast at Hotel Zaitoune, guests often need to make a reservation a day in advance or visit a nearby establishment like the Toubkal Restaurant Bar, where a good breakfast can be had for a reasonable price. Those who managed to secure breakfast at the hotel or nearby described it as tasty, hearty and affordable with some praising it as the best they've ever had. Although breakfast is sometimes served at another nearby hotel or on a terrace, guests should be prepared for service times around 10:00 am. Overall, while the hotel's breakfast service has its quirks, the quality of the food seems to leave most guests pleased.
Rooms
Hotel Zaitoune offers a range of rooms that cater to various needs, most of them consistently praised for their cleanliness and comfort. Many guests found their rooms, while simple and basic, more than adequate for short stays. The larger double rooms received compliments for their size and immaculate cleanliness, featuring nice touches like beautiful tiling. Several reviews emphasize the overall comfort of the rooms with beds often described as comfortable and the rooms themselves cozy.
However, the shared bathroom facilities received mixed feedback. Some guests noted that while these bathrooms provide hot running water and are generally kept clean, they are somewhat outdated and in need of renovation. Issues such as the lack of proper hooks for shower heads and occasional cleanliness problems were mentioned. Noise was another point of concern for rooms located on the lower floors and near common areas, but upstairs rooms were reportedly quieter.
Amenities-wise, some rooms are equipped with air conditioning, which was appreciated by guests especially in hotter weather, though availability varies. Several rooms have sinks, adding a layer of convenience. Storage space in the smaller rooms is limited, making them more suited for short stays as opposed to longer-term accommodation.
Overall, Hotel Zaitoune seems to maintain a comfortable, clean and affordable lodging experience, despite some minor drawbacks in terms of shared facilities and noise levels. It is a simple yet charming choice for budget-conscious travelers who prioritize cleanliness and basic comfort.
Beds
Hotel Zaitoune offers a mixed but predominantly positive experience regarding their beds. Guests frequently praised the beds, describing them as quite comfortable, comfy and even very comfortable. The rooms were noted to be identical to the photos, simple but very clean and often included practical amenities such as a sink and a practical shelf. The cleanliness and comfort extended to the bedding, adding to the overall satisfaction.
However, not all feedback was glowing. There were mentions of beds that didn't feel clean, a few that creaked or were twisted and one large bed that was sunken in the middle. Moreover, while the beds themselves gained approval, the pillows did not fare as well, often described as uncomfortable or even a nightmare.
Despite these few drawbacks, the general sentiment towards Hotel Zaitoune’s beds is largely positive with many guests enjoying a good night's sleep.
Cleanliness
Hotel Zaitoune has frequently been noted for its commendable room cleanliness with many guests highlighting clean, comfortable and well-maintained accommodations. The hotel's consistent daily cleaning service and diligent housekeeping staff contribute significantly to this positive sentiment. Cleanliness extends to the common areas, adding to the overall appealing nature of the property.
However, the shared bathrooms reveal a more mixed review. While some guests found these facilities to be very clean and regularly maintained, others pointed out issues such as lack of hooks for the shower heads, inadequate soap and shampoo supply and occasional dirtiness. Several highlighted the need for a comprehensive renovation of these shared facilities, indicating that current conditions, including dampness and odors, could be improved upon. Despite this, the staff's ongoing efforts to maintain cleanliness are noted and appreciated.
Overall, Hotel Zaitoune offers a clean and comfortable stay, especially within private rooms, making it a good value for money proposition. Issues primarily arise with shared bathroom facilities, suggesting that guests valuing pristine sanitation may need to manage their expectations accordingly.
Staff
Hotel Zaitoune boasts an exceptional team that has garnered widespread praise for their dedication and hospitality. The staff’s kindness and helpful nature are frequently highlighted with many guests noting their attentiveness and willingness to go the extra mile. Several reviews mention individual staff members by name, such as Aboubaker and Abdul, who are celebrated for their warm demeanor and professional service.
Guests have appreciated the friendly and accommodating nature of the staff, often describing them as welcoming and readily available to assist with various needs, from helping with luggage to filling thermoses with hot water. The team’s ability to make guests feel at home and provide excellent advice about local attractions and tours is frequently noted.
The cleaning staff also stand out for their exceptional service, contributing to the hotel’s welcoming atmosphere. Despite occasional comments about staff being preoccupied or absent, the overwhelming feedback points to a highly collaborative and attentive team that significantly enhances the guest experience at Hotel Zaitoune.
Wi-Fi
Guests at Hotel Zaitoune had varied experiences with the hotel's Wi-Fi. Positive feedback highlights that the Wi-Fi connection worked well in some specific areas, such as the terrace and ground floor, where it was described as excellent and really fast. Many guests found the Wi-Fi to be perfect and always good in certain parts of the hotel, indicating strong connectivity in select zones.
However, several reviews also pointed out significant issues. The Wi-Fi often did not work in the rooms or on certain floors and connections were described as slow, unstable or even terrible at times. Some guests mentioned that the network was weak and had some issues, particularly when trying to use it for work purposes. Overall, while there are areas of good connectivity, there are notable inconsistencies and room for improvement in the hotel's Wi-Fi service.
Family
Hotel Zaitoune offers a calm and well-maintained environment suitable for both adults and children. It's a great option for those looking to spend a night or two, especially for families traveling together. The hotel is appreciated for its simplicity and traditional charm, making it a favorable choice for travelers who value these qualities. Families with younger and older children find the place accommodating, thanks to the friendly hotel staff. While it might be a bit tricky to locate initially, marking the location on a map in advance can solve this minor inconvenience. Overall, Hotel Zaitoune provides a pleasant and peaceful stay, ideal for a short getaway.
No, Hotel Zaitoune doesn't have any pool.
No, a spa isn't available at Hotel Zaitoune.
No, Hotel Zaitoune doesn't allow dogs.
No, parking facilities aren't available at Hotel Zaitoune.