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Kennedy Hospitality Resort

Marrakech , Avenue Du Président Kennedy (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsKennedy Hospitality Resort in Marrakech, located in the upscale Hivernage neighborhood, offers a well-rounded experience that combines convenience, tranquility and exceptional service, making it an attractive option for both leisure and business travelers. Guests consistently highlight its prime location, a short walk from major attractions such as Menara Mall, Gueliz and Jamaa el-Fnaa, making it an excellent base for exploring the city.

The resort's lush gardens and well-maintained pool area provide a serene escape from the city's hustle and bustle with beautiful green spaces adding a relaxing charm. While opinions on breakfast are mixed, many guests praise the variety and quality of the offerings, describing it as hearty and delicious, even though some note issues with organization and variety.

Dinner options, particularly at the snack bar, receive positive mentions for the quality of food and accommodating service. However, guests suggest that menu diversity could be improved to enhance the overall dining experience. Rooms are generally clean and spacious with comfortable beds, though many note the need for updates and better air conditioning.

Cleanliness is highly commended overall with the attentive cleaning staff ensuring well-maintained common areas and rooms, although there are some reports of inconsistencies. The resort's staff consistently receive high praise for their friendliness and responsiveness, specifically spotlighting individuals like Aziz and Abdu for their outstanding service.

WiFi service at the hotel is a significant drawback with many guests reporting poor connectivity, limited primarily to the lobby area. On the other hand, the pool area is a standout feature, appreciated for its relaxing ambiance, clean facilities and beautiful surrounding gardens, creating a comfortable environment for guests.

Families find the resort particularly welcoming, thanks to its family-friendly atmosphere and attentive service to children. Comfortable beds contribute positively to guest experiences, despite occasional issues with bedding comfort.

While the resort provides good value for money and is often appreciated for its helpful staff and cleanliness, it does not fully meet the expectations of a true four-star hotel. There are notable areas for improvement, including room renovations and enhanced amenities such as in-room tea and coffee service, reliable WiFi and better breakfast offerings.

Overall, Kennedy Hospitality Resort stands out for its excellent location, beautiful surroundings and commendable service, making it a favorable choice for travelers, despite needing upgrades to truly align with four-star standards.
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Hotel with Tennis Courts

Located in a quiet residential area, this hotel features a tennis court for guests. It offers a comfortable and relaxing stay with essential amenities for sports and leisure.

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Duplex Room This air-conditioned room includes a TV with satellite channels and a private bathroom. The room is on 2 floors and features a balcony.

Bungalow This air-conditioned bungalow includes a TV with satellite channels and a private bathroom. Extras include a fridge. There is also a balcony.

Standard Single Room This air-conditioned room includes a TV with satellite channels and a private bathroom. The room features a balcony.

Standard Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with a quiet street view.

About Kennedy Hospitality Resort

License: 40000HT0770

Guest Reviews

7.2

Good

Location

Kennedy Hospitality Resort boasts a prime location that offers guests the best of both convenience and tranquility. Situated just a short walk from the city center, the hotel is in close proximity to major attractions like Menara Mall, Gueliz and Jamaa el-Fnaa. The upscale Hivernage neighborhood, where the hotel is located, is described as peaceful and secure, ideal for those looking to enjoy Marrakech without the need for a taxi.

Guests also appreciate the hotel's lush gardens and well-maintained pool area, which provide a serene escape from the hustle and bustle of the city. The green spaces surrounding the hotel enhance its charm, making it a delightful place to relax. The hotel is noted for its accessibility with taxis and horse-drawn carriages readily available at the entrance.

In addition to its geographical advantage, the hotel garners praise for its attentive and friendly staff. The quality of service, combined with the strategic location, makes it a favored choice for both leisure and business travelers. Additionally, the spacious and clean accommodations contribute to a pleasant stay, while guests also commend the hotel for its value for money.

Overall, guests consistently highlight Kennedy Hospitality Resort's excellent location, beautiful surroundings and commendable service, making it a standout option for those looking to explore Marrakech.

Breakfast

Breakfast at the Kennedy Hospitality Resort has generated mixed impressions among guests. On the positive side, reviewers have applauded the breakfast for its variety and quality with phrases highlighting a generous, varied buffet featuring both pastries and savory options. Some guests described the breakfast as hearty, delicious with freshly squeezed juice and containing quality products that were worth including in their stay. The range was considered abundant and satisfactory to fill up on in the morning.

However, there are notable areas for improvement. A number of guests described the breakfast as mediocre, chaotic and lacking in variety. Complaints pointed out the minimal selection and the repetitive offerings each day. Issues with restocking led to missing basic items like cups, utensils and glasses, creating a sense of disorganization. The quality of certain items was also criticized with some describing the scrambled eggs as runny and the orange juice as subpar. Organizational challenges were frequently mentioned, including major logistical problems and inadequate breakfast-related items.

Overall, while some guests were pleased with the breakfast experience, others found it lacking in variety, quality and organization, suggesting that the hotel could benefit from a review of its breakfast service to better meet guest expectations.

Dinner

The overall dining experience at Kennedy Hospitality Resort presents a mixed palette, particularly around the dinner options. Many guests were pleasantly surprised by the quality, especially highlighting the excellent food at the snack bar, including salads and pizzas. The restaurant's service has been praised for its accommodating nature, even during late hours.

However, there are disparities in satisfaction across meal times and offerings. While the tagines and pastries were standout items, breakfast and some buffet dinners were described as mediocre or tasteless. A significant drawback for families may be the lack of child-friendly options, limiting the appeal for younger guests.

Evening dining mainly revolves around buffet style, which some evenings were deemed plentiful and varied, while other nights suffered from a repetitive menu. Only one restaurant, Farrah, seemed consistently open, causing some guests to opt for dinners in town for variety.

The dining by the pool also receives positive mentions for its good tagines and pizzas. Yet, for those seeking an inspired culinary experience, the offerings may appear uninspired. The service, however, remains a notable highlight, consistently described as impeccable across the board.

Overall, guests found certain elements of the dinner experience enjoyable but noted significant room for improvement, particularly in menu diversity and breakfast quality.

Rooms

Kennedy Hospitality Resort presents a mixed experience in terms of room quality, according to guest reviews. While the rooms are generally clean, spacious and often come with comfortable beds, they are also repeatedly noted as outdated and in need of renovation. Guests appreciate features like balconies with pool or garden views, adding a pleasant dimension to their stays. However, the furniture and overall decor are described as being from another era with many feeling the hotel shows its age with worn-out carpets and old-fashioned bathrooms.

Air conditioning seems to be a frequent issue with many reports of it either working poorly or not at all, which detracts from the comfort level, especially during warmer months. The cleanliness of the rooms is a point of contention; while some find them impeccably clean, others report issues with dust and insufficient cleaning standards.

Despite these drawbacks, guests still find the rooms to be comfortable and functional, especially pleased with the comfort of the beds. The hotel’s overall ambiance and the warmly welcoming staff seem to help offset some of the frustrations with the room conditions. However, the consensus is clear: a significant update to the rooms and facilities is necessary to align the accommodations with modern expectations and elevate the overall guest experience.

Beds

The overall impression of the beds at Kennedy Hospitality Resort from guest reviews is quite positive with several highlights pointing to their quality and comfort. The prevailing sentiment suggests that the bedding is of good quality, featuring exceptional mattresses and very comfortable beds that contribute to a good night's rest. Guests frequently praised the comfortable bed linens and noted their satisfaction with the daily changes of bed linen and towels.

However, there are mixed experiences as well. Some guests encountered less comfortable bedding and instances where the beds or mattresses were problematic, such as old or hard mattresses, bedsprings causing discomfort and the inconvenience of beds moving apart. While several guests enjoyed the comfort of king-size beds, there were occasional issues with room bookings resulting in less ideal small beds.

In summary, the Kennedy Hospitality Resort beds are generally comfortable and of good quality with a few areas that could benefit from improvement.

Cleanliness

Kennedy Hospitality Resort has garnered mixed feedback when it comes to cleanliness. Many guests found the hotel to be exceptionally clean, highlighting the spotless rooms and well-maintained common areas. Compliments were often extended to the attentive cleaning staff, who ensured the overall hygiene of the hotel, including its beautiful grounds and dining areas. The buffets and breakfast areas also received positive remarks for their cleanliness.

However, there were notable concerns from several guests who experienced subpar conditions. Complaints included dirty rooms and bathrooms, some with lingering bad smells and even instances of cockroaches in bungalows. The swimming pool's cleanliness also came under scrutiny with some describing it as dirty. A few guests mentioned that certain areas of the hotel appeared worn and in need of renovation, affecting the overall perception of cleanliness.

Moreover, while the bungalows were noted for their clean air, their interior cleanliness left much to be desired. Problems included outdated and non-functional equipment and areas like balconies and showers, although sometimes praised, were inconsistent. A recurring issue was the inconsistency in replenishing room amenities like towels and toilet paper.

Despite these negative aspects, the positive reviews were strong enough to suggest that the hotel generally maintains good cleanliness standards, particularly in public spaces and rooms. The combination of a dedicated staff and a lightly aged ambiance provides a balanced experience for guests, especially those who prioritize clean accommodations.

Staff

The staff at Kennedy Hospitality Resort have consistently received high praise for their friendliness, helpfulness and attentiveness. Guests frequently commend the warm welcome and smiling faces they encounter, especially highlighting the reception and cleaning teams. Many reviews specifically noted the names Aziz and Abdu for their outstanding service. The staff's responsiveness and dedication to solving any issues ensure a smooth and enjoyable stay for visitors. Additionally, mentions of the staff's kindness and impeccable attitude contribute significantly to the positive guest experience. While there are occasional mentions of suboptimal behavior or a lack of staff in some instances, overall, the professionalism and approachability of the team leave a lasting positive impression on the guests.

Wi-Fi

Guests at the Kennedy Hospitality Resort have expressed considerable dissatisfaction with the hotel's WiFi services. Numerous reviews highlight the poor and often nonexistent internet connection, describing it as incredibly poor, very slow and sometimes only available in the lobby or reception area. Guests in the suites have particularly noted the lack of WiFi access. For a four-star hotel, the absence or poor quality of WiFi was seen as quite unexpected and unfortunate. Despite some guests mentioning certain positives about their stay, the reliability and speed of the WiFi connection remained a significant drawback, affecting their overall experience.

Pool

The pool area at Kennedy Hospitality Resort consistently receives high praise for its relaxing and pleasant atmosphere. Guests appreciate the clean and well-maintained swimming pool, which caters to both adults and children. The pool area, complemented by beautiful landscaped gardens and nice lounge chairs, provides a fantastic setting for relaxation after a day of sightseeing. The availability of a pool bar and the option to order food at reasonable prices are additional perks guests find refreshing.

Guests often highlight the attentiveness of the staff, who contribute to a welcoming and comfortable environment around the pool. Despite occasional mentions of cold water, the pool's aesthetic appeal and the greenery around it seem to outweigh any minor drawbacks. The shaded areas created by palm trees add to the comfort, making it a great spot to enjoy both sun and shade.

The surrounding garden enhances the pool's charm, described as stunning and very beautiful, offering a tranquil ambiance for visitors. The presence of ping-pong tables and good music further enriches the relaxed atmosphere. With the pool’s close proximity to rooms and bungalows, it offers convenience and security, making it ideal for families with kids. Overall, the Kennedy Hospitality Resort’s pool area is repeatedly noted as one of the highlights of the guests' stay.

Family

Kennedy Hospitality Resort in Marrakech impresses with its excellent location and remarkable quality for the price, making it an ideal choice for families. The resort boasts a sizable park that caters especially well to families, creating a welcoming and family-friendly atmosphere. The staff consistently demonstrates exceptional responsiveness and professionalism, particularly towards children, ensuring a positive and accommodating experience for younger guests.

The garden is beautifully maintained and provides a serene environment complete with a well-kept pool, making it a favorite annual destination for returning families. Guests can look forward to a splendid setting just a few steps from the bustling medina, offering both tranquility and convenience.

Overall, Kennedy Hospitality Resort offers a perfect blend of attentive service, great amenities and a comfortable family atmosphere, making it a fantastic option for discovering Marrakech with children.

4 Star

The Kennedy Hospitality Resort offers a mixed experience that has both its upsides and downsides. While the hotel is often criticized for not living up to its advertised four-star rating, guests have noted that it provides good value for money, especially when compared to package tour hotels in southern Europe and within Marrakech. The hotel features a helpful staff and generally maintains a decent level of cleanliness, but there are significant areas that need attention. Many guests have highlighted the necessity for renovations due to the aging and worn-out conditions of the facilities.

Basic amenities typically expected in a four-star establishment are conspicuously absent, such as in-room tea and coffee service, toothbrushes, slippers and water bottles. The lack of Wi-Fi and sometimes cold shower water were also points of contention. The breakfast service has received particularly harsh criticism, being described as mediocre and not up to four-star standards.

In summary, while the Kennedy Hospitality Resort has its charms and offers a satisfactory stay for those focused on value for money, it falls short of the luxury and amenities one would expect from a four-star hotel. The need for renovation and improvement in service offerings is apparent and until these issues are addressed, it remains debatable whether the hotel meets the criteria for its stated rating.

Yes, Kennedy Hospitality Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Kennedy Hospitality Resort.

No, Kennedy Hospitality Resort doesn't allow dogs.

No, parking facilities aren't available at Kennedy Hospitality Resort.

No, Kennedy Hospitality Resort doesn't have a gym.

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