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Les Jardins De La Médina

Marrakech , 21 Derb Chtouka (Show on Map)

9.1

Excellent

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Summary of reviewsLes Jardins De La Médina, located within Marrakech's historical Kasbah neighborhood, receives high praise for its exceptional blend of convenience and tranquility. Guests find the hotel's lush gardens and serene pool area to be a peaceful retreat amidst the energetic Medina. The setting, often described as an oasis, combines historical charm with modern amenities.

Guests consistently commend the stylish, clean and well-decorated rooms for their comfort and traditional Moroccan ambiance. Large, comfortable beds and spacious bathrooms enhance the experience, although some noted that soundproofing could be improved. The hotel's overall cleanliness is highly commended with immaculate rooms and well-maintained public areas.

The staff at Les Jardins De La Médina earn widespread acclaim for their warmth, attentiveness and professionalism, contributing significantly to the hotel's welcoming atmosphere. Exceptional service extends to the hotel's dining experiences, where both breakfast and dinner receive positive feedback for quality, variety and ambiance. Breakfast, featuring freshly made Moroccan pancakes and diverse offerings, is highlighted, though some guests suggest a few areas for improvement such as adding more fresh fruits. Dinner at the hotel's restaurant is also praised for its delicious, innovative Moroccan cuisine and value for money.

The on-site spa stands out for its exceptional services, particularly massages and hammam treatments, further enhancing the sense of luxury and relaxation. Guests also enjoy the hotel's beautiful, heated pool, which, along with the surrounding gardens, creates a delightful and relaxing escape.

However, the hotel's Wi-Fi receives mixed reviews with some guests experiencing reliable connections while others face significant issues, especially in the rooms. Despite this, the overall experience at Les Jardins De La Médina is highly regarded with many guests eager to return.

In summary, Les Jardins De La Médina combines a prime location, beautiful setting, excellent service and luxurious amenities, making it a highly recommended retreat within Marrakech's vibrant Medina.
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Categories

Boutique-style Hotel

Located in the heart of the Medina, this hotel offers a tranquil escape with its lush gardens and elegant design. The personalized service and intimate atmosphere create a unique boutique experience. Its blend of traditional Moroccan style and modern amenities makes it a standout choice.

Luxury Hotel

Les Jardins De La Médina offers a tranquil and luxurious experience within the heart of Marrakech. Its lush gardens, elegant rooms, and exceptional service provide a peaceful retreat, while still being conveniently located near the city's attractions.

Accessible Hotel

This hotel offers select, fully-accessible rooms equipped with roll-in showers, grab bars, and lowered amenities. Wide walkways and an accessible elevator ensure comfortable movement throughout the property.

5-Star Hotel

A luxurious riad hotel located in the Kasbah, offering a large garden with a heated swimming pool, a rarity in the Medina. It provides an elegant and serene atmosphere with well-appointed rooms and a spa.

Hotel with Heated Pool

This riad features a spacious, heated pool that receives sun throughout the day, making it an inviting oasis in the Medina. The pool is accessible and heated both in winter and summer.

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types

Patio Side Double Room These spacious rooms are traditionally decorated and open onto a private patio with trees and a fountain. They include free Wi-Fi, satellite TV, a minibar and a bathroom with slippers, bathrobes and a bath or rain shower. Guests also receive a plate of Moroccan pastries and mineral water upon arrival. This room can accommodate children aged less than 4 years old for free. Extra beds are charged 50€ for children between 4 and 11 years old and 80€ for adults.

Sultane Double Room This bright, spacious room has a view of the garden and some have a fireplace. Mineral water, a tea service and a basket including a beach towel and sun hat are at guests’ disposition. Guests also receive a bouquet of flowers upon arrival as well as a plate of seasonal fruit, Moroccan pastries and a bottle of Moroccan wine.

Solarium Double Room This bright room with a fireplace opens up into a small pergola. There is a staircase to a spacious terrace with a view of the garden. Guests also receive a bouquet of flowers upon arrival as well as a plate of seasonal fruit and mineral water.

Gardens Side Double Room This spacious and air-conditioned room includes free Wi-Fi, satellite TV and a private bathroom with bathrobes, slippers and a bath or rain shower. Guests also receive a plate of Moroccan pastries and mineral water upon arrival. This room can accommodate children aged less than 4 years old for free. Extra beds are charged 50€ for children between 4 and 11 years old and 80€ for adults.

About Les Jardins De La Médina

License: 40000MH0885

Guest Reviews

9.1

Excellent

Location

Les Jardins De La Médina offers an exceptional location within the walled old town of Marrakech, providing guests with a perfect base to explore the city's highlights, including the vibrant Jemaa el-Fnaa square. Nestled in the historical Kasbah neighborhood, the hotel manages to combine its convenient proximity to the main square and bustling souks with a serene atmosphere, creating a peaceful retreat away from the city's hustle and bustle.

Guests rave about the beautiful lush gardens and the pool area, which evoke a true haven of peace and tranquility amidst the energetic Medina. The setting is often described as an oasis with a green backdrop that complements the historical charm of the establishment. The hotel is large enough to offer modern amenities, yet maintains the intimate feel of a traditional riad.

With stylish rooms and clean facilities, the environment strikes a balance between elegance and comfort. Dining experiences and breakfast offerings are also highlighted positively, adding to the overall allure of the place. The location does not compromise on accessibility, allowing for easy walks to key attractions while ensuring a quiet, relaxing stay. Whether it's for the garden's magnificence or the inviting pool, guests consistently appreciate the sublime setting and the exceptional service, looking forward to returning to this unique retreat in the heart of Marrakech.

Breakfast

Guests have shared their thoughts on the breakfast at Les Jardins De La Médina and the majority of the feedback is overwhelmingly positive. The breakfast is frequently described as delicious, excellent and fantastic with many appreciating a full range of options that cater to various tastes. Guests highlight the quality and variety of the breakfast with some specifically mentioning the Moroccan pancakes made fresh in front of them and a selection that includes salmon, cheeses and local dishes served in tajines.

Despite the praise, a few guests have noted room for improvement: some found the breakfast to be a bit light with limited choices for cold cuts and fruit salads, while others felt it could include more fresh, unpeeled fruits. There are also minor mentions of the breakfast being average or surprisingly lower in quality compared to other Moroccan hotels experienced during their travels.

Overall, the breakfast experience at Les Jardins De La Médina is highly regarded with many emphasizing the delightful morning meals and attentive service, making it an integral part of their stay at this charming establishment.

Dinner

Les Jardins De La Médina offers a delightful dining experience that guests seem to relish, making it a notable highlight of their stay. The quality of both breakfast and dinner has received significant praise. The restaurant provides a diverse menu where everything appears to be scrumptious. Many reviewers describe the food as very good, delicious or excellent, noting that it’s an ideal spot for lunch and dinner. The atmosphere is also a standout, particularly the enjoyment of dinner by the fireplace or a candlelit setting, which had a fantastic ambiance.

Guests also appreciate the restaurant for its excellent value for money. There is an innovation in the cuisine, which reinvents Moroccan gastronomy standards, although a few wished for a more interesting vegetarian menu.

The service has mixed reviews; while some found it superb and attentive with a focus on detail, others experienced slower service during dinnertime. Despite this, the overwhelming majority enjoyed their meals so much that they chose to dine at the hotel restaurant every night.

Overall, Les Jardins De La Médina’s restaurant offers a comprehensive and satisfying dining experience, marked by a comfortable and pleasant setting. While a few felt the food could improve in terms of excitement and speed of service, the place is highly regarded for its quality and atmosphere.

Rooms

Les Jardins De La Médina receives high praise for its rooms from guests who appreciate their spaciousness and comfort. Many reviews highlight the beautiful decor and traditional Moroccan ambiance, which offers a refreshing and authentic experience. Guests frequently comment on the large, comfortable beds, spacious bathrooms and attention to detail in the room furnishings.

The rooms are described as beautifully decorated, super clean and equipped with modern comforts while maintaining a traditional charm. Some rooms come with private terraces or garden patio access, enhancing the relaxing atmosphere with the sounds of singing birds from the gardens. Several guests noted the additional touches such as comfy beddings, balconies and seating spaces outside the rooms.

However, a few reviews mention that some areas of the rooms could benefit from updates and there is feedback on the lack of soundproofing between rooms. Nonetheless, the overall feedback emphasizes the comfort, elegance and serene atmosphere of the rooms, making 'Les Jardins De La Médina' a highly recommended stay for those seeking a mix of luxury and authenticity.

Beds

Les Jardins De La Médina is praised for its exceptional comfort, particularly when it comes to the beds. Guests frequently describe the bedding as impeccable and even "to die for" with many highlighting the extremely comfortable and large beds. The comfort level of the beds is likened to that of a palace, making for an outstanding sleeping experience. The rooms, while noted for their comfort, might benefit from renovation. However, the overall consensus is that the beds contribute significantly to a very pleasant stay at the hotel.

Cleanliness

Les Jardins De La Médina impresses with its exceptional cleanliness, consistently praised across numerous guest reviews. The facility, while not new, is impeccably maintained and presents a pristine environment. Visitors frequently mention the high standard of cleanliness throughout the hotel, from rooms that are spotless and very beautiful, to grounds and public areas that are clean and welcoming.

The attentive and caring staff go above and beyond to ensure that everything is extremely clean and tidied up immediately. Although there were occasional mentions of overly worn towels needing attention, the overall cleaning service remains top-notch and well-received by guests. The lovely gardens, illuminated with lanterns and the riad's beautiful, clean rooms create a delightful and serene atmosphere.

Additionally, the hotel’s service is consistently excellent with friendly and kind staff adding to the positive experience. Overall, Les Jardins De La Médina stands out for its immaculate cleanliness and beautiful environment, making it a highly recommended stay in a great location.

Staff

Les Jardins De La Médina is widely praised for its exceptional staff. Guests consistently highlight the kindness, attentiveness and professionalism displayed by every team member. The staff's genuine warmth and willingness to go above and beyond create an inviting atmosphere, making guests feel truly welcomed and accommodated. Whether at the restaurant, bar or reception, the team is consistently friendly, helpful and professional, ensuring a seamless and enjoyable stay. Notable mentions include the exceptionally attentive service and the charming and courteous demeanor of the staff with special recognition often given to individuals like Mr. Amin. The overwhelmingly positive feedback underscores that the staff at Les Jardins De La Médina is indeed the hotel's greatest asset, contributing significantly to its high standards and memorable guest experiences.

Wi-Fi

Les Jardins De La Médina offers a varied Wi-Fi experience for its guests. While some reviews highlight fast and reliable Wi-Fi throughout the hotel, others note significant issues with connectivity, particularly in the rooms where the signal can be weak or nearly nonexistent. For those needing consistent internet access for work, the Wi-Fi might not meet expectations, as noted by guests mentioning sporadic connections and overall poor performance. However, there are positive remarks about good Wi-Fi connections in certain areas, suggesting that the hotel's internet service may be sufficient for casual browsing but less reliable for work or consistent use.

Spa

Les Jardins De La Médina's spa receives numerous accolades from guests for its exceptional service and treatments. Guests appreciate the excellent value for money, highlighting the superb quality of massages and various treatments offered. The spa stands out for its cleanliness and the professionalism of its staff, making it an inviting and relaxing experience. Visitors note that the hammam and body scrubs are particularly enjoyable, alongside the top-notch massages, which are often described as some of the best they've ever experienced. The facial treatments also receive praise for their effectiveness. The easy access to the spa and the friendly, accommodating staff contribute greatly to the overall pleasant experience. For those wanting to indulge in wellness and relaxation, the spa at Les Jardins De La Médina is a standout feature, further enhancing the appeal of this delightful hotel.

Pool

Les Jardins De La Médina offers a serene oasis with its stunning pool, frequently highlighted as a standout feature by guests. The pool area, described as both idyllic and calm, provides a perfect escape from the bustling streets of the Medina. Guests have relished the beautiful, well-maintained garden surroundings where they can enjoy meals at all times of the day.

The pool itself is commended for being a refreshing retreat, especially during hot hours with many appreciating its heated feature. The availability of ample sunbeds and the poolside bar service adds to the comfort and enjoyment of the area.

The pool's ambiance is further enhanced by the hotel's wonderful gardens, creating a delightful setting that guests value highly. Overall, visitors frequently regard the pool as a major highlight of their stay, contributing significantly to the hotel's charm and allure.

5 Star

Les Jardins De La Médina boasts exceptional gardens and is highly praised for its wonderful garden and swimming pool, which set the hotel apart as an exceptional retreat. Guests have reported high-quality service and a delightful ambiance with phrases like everything was perfect and five stars plus indicating satisfaction with the overall experience. However, some areas at the hotel seem to fall short of the five-star standard one might expect, especially when compared to similar hotels in Europe. The food quality at breakfast and dinner has been positively noted, although issues like understaffing at the restaurant and nearly non-existent WiFi in rooms have been flagged. Additionally, there were a few health concerns linked to the air conditioning. Despite these points, many reviewers still consider it among the best hotels, appreciated especially for its tranquil and lush surroundings.

Luxury

Les Jardins De La Médina offers a luxurious stay characterized by tranquility and relaxation. The atmosphere is defined by calm, lush gardens and a setting of traditional elegance, making it a rare oasis within a short distance from Jemaa El Fna Square. The experience is luxurious yet tasteful, avoiding any over-the-top extravagance while ensuring complete comfort and pleasure. Guests consistently note the exceptional and attentive staff, particularly highlighting the remarkably kind and helpful Ismail. The hotel meets and often exceeds expectations, providing a luxurious environment that invites guests to return. Despite high expectations for a 5-star establishment, some minor areas for improvement were hinted at. However, the overall experience is highly recommended for its luxury, comfort and the attentive nature of its staff, making it a remarkable stay in the Medina.

Yes, Les Jardins De La Médina has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Les Jardins De La Médina.

No, Les Jardins De La Médina doesn't allow dogs.

No, parking facilities aren't available at Les Jardins De La Médina.

Yes, Les Jardins De La Médina has a gym.

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