Palais Aix Kabaj &Spa
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Summary of reviewsPalais Aix Kabaj & Spa, located in the heart of Marrakech's medina, offers a tranquil and immersive Moroccan experience with a prime position that provides easy access to the city's iconic attractions while maintaining a peaceful ambiance. Guests express satisfaction with the quiet surroundings despite the proximity to vibrant souks and old town attractions, aided by the friendly and helpful staff. The hotel features modern amenities and a picturesque terrace, providing a serene retreat after explorations.
Breakfast is an exceptional experience at this riad, enjoyed on a rooftop terrace with panoramic views. Guests praise the delicious and authentic Moroccan flavors, appreciating the effort to include traditional recipes and quality ingredients. The breakfast offerings are plentiful and varied, catering to different tastes, although some find options limited for dietary restrictions. Dinner also impresses with delightful Moroccan cuisine, particularly the vegetable tajine, though pricing is noted to be higher than nearby eateries. Overall, the dining experience is largely celebrated for its flavorful offerings and charming terrace setting.
Rooms at Palais Aix Kabaj & Spa are noted for their spaciousness and elegant design, blending traditional Moroccan style with modern comforts. Guests commend the cleanliness and comfort of the rooms, often describing them as pristine, with spacious bedding contributing to a restful stay. Some rooms offer picturesque views and private terraces, albeit with occasional issues like courtyard noise and privacy concerns. Cleanliness is generally a strong point, although some reviews highlight minor lapses in bathroom maintenance.
The hotel's staff is consistently recognized for their exceptional hospitality and attentiveness. Guests appreciate the warmth and readiness to accommodate requests, with specific staff members praised for their dedication. The spa provides a memorable experience, with high-quality treatments recommended, particularly the hammam, although some areas may be chilly in colder months. The pool offers a refreshing escape, though unheated conditions limit its use in cooler weather.
Overall, Palais Aix Kabaj & Spa delivers a remarkable Moroccan experience through its strategic location, superb amenities, and high-quality service, making it a desirable destination for travelers seeking comfort and authenticity in Marrakech.
Categories
Breakfast is an exceptional experience at this riad, enjoyed on a rooftop terrace with panoramic views. Guests praise the delicious and authentic Moroccan flavors, appreciating the effort to include traditional recipes and quality ingredients. The breakfast offerings are plentiful and varied, catering to different tastes, although some find options limited for dietary restrictions. Dinner also impresses with delightful Moroccan cuisine, particularly the vegetable tajine, though pricing is noted to be higher than nearby eateries. Overall, the dining experience is largely celebrated for its flavorful offerings and charming terrace setting.
Rooms at Palais Aix Kabaj & Spa are noted for their spaciousness and elegant design, blending traditional Moroccan style with modern comforts. Guests commend the cleanliness and comfort of the rooms, often describing them as pristine, with spacious bedding contributing to a restful stay. Some rooms offer picturesque views and private terraces, albeit with occasional issues like courtyard noise and privacy concerns. Cleanliness is generally a strong point, although some reviews highlight minor lapses in bathroom maintenance.
The hotel's staff is consistently recognized for their exceptional hospitality and attentiveness. Guests appreciate the warmth and readiness to accommodate requests, with specific staff members praised for their dedication. The spa provides a memorable experience, with high-quality treatments recommended, particularly the hammam, although some areas may be chilly in colder months. The pool offers a refreshing escape, though unheated conditions limit its use in cooler weather.
Overall, Palais Aix Kabaj & Spa delivers a remarkable Moroccan experience through its strategic location, superb amenities, and high-quality service, making it a desirable destination for travelers seeking comfort and authenticity in Marrakech.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Small Hotel
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Nestled in the heart of Marrakech's medina, Palais Aix Kabaj & Spa boasts an enviable location that offers guests the best of both worlds. This centrally-situated riad provides easy access to many of the city's iconic attractions, with the renowned Medersa Ben Youssef merely a stone's throw away and the bustling Jemaa el Fna square just a leisurely 10 to 15-minute walk. The hotel's situation within the medina ensures that guests are perfectly placed for authentic discovery without the usual crowds and noise. Visitors have praised the calm and quiet ambiance despite being close to the vibrant souks and old town attractions. The strategic and ideal position offers a seamless blend of cultural immersion and tranquility, with helpful and friendly staff enhancing the overall experience. Additionally, the location is complemented by modern amenities and a pretty terrace, providing a serene retreat after a day of exploring the medina's lively streets.
At Palais Aix Kabaj & Spa, breakfast is an experience that many guests find exceptionally delightful. Served on a stunning rooftop terrace, it provides not just a meal but a feast for the senses, complete with panoramic views. Guests frequently praise the breakfast for its delicious and authentic Moroccan flavors, noting the use of quality ingredients and the inclusion of traditional recipes. The attentive staff adds to the experience by offering helpful advice and ensuring that each guest's needs are met.
Breakfast is described as plentiful and varied, with generous portions that cater to different tastes. Many highlight the fact that it is heartily satisfying, often featuring a range of offerings including fresh and complete options. While some find the predictability of certain offerings to be a downside, the freshness and authenticity still leave a positive impression. Foodies will appreciate the traditional dishes and the effort put into crafting meals that highlight local culinary customs.
For those with dietary restrictions, such as gluten intolerance, options may feel limited, and a few guests mentioned a desire for more savory selections. However, the majority express satisfaction with the breakfast experience overall, noting it as a memorable part of their stay in this spectacular setting.
Dinner at Palais Aix Kabaj & Spa offers a blend of delightful and authentic Moroccan cuisine. Guests note the delicious and original flavors, highlighting the vegetable tajine as a standout dish, praised as the best they experienced in Morocco. Despite some remarks on the pricing being higher compared to other local eateries, the experience of dining on the terrace adds a charming touch to meal times. The hotel also shows flexibility, accommodating late-night arrivals with specially prepared meals. Some consistency issues have been observed with repetitive menu offerings and occasional quality concerns, such as cold and tasteless couscous. However, overall, the dining experience stands out for its flavorful and traditional Moroccan offerings.
Nestled within the historic Medina, Palais Aix Kabaj & Spa offers guests an enchanting retreat with spacious and tastefully designed rooms. Guests consistently highlight the beauty of the rooms, which blend traditional Moroccan style with modern comforts, creating a uniquely charming atmosphere. Many reviews applaud the comfortable and expansive bedding, contributing to a restful stay. Rooms are often described as pristine, underscoring the hotel’s emphasis on cleanliness, though a couple of reviews pointed out minor issues. Guests appreciate the spaciousness and originality of the room arrangements, which include amenities like air conditioning and minibars for added convenience.
Some rooms afford picturesque views and private terraces, enhancing the guest experience. However, a few guests noted a lack of privacy in certain areas and occasional noise from the courtyard. The journey to the hotel requires navigating through a bustling souk, adding an element of adventure to the arrival. Despite these minor challenges, the rooms at Palais Aix Kabaj & Spa are generally praised for their elegance, comfort, and tranquility, making it a delightful option for travelers seeking an authentic Moroccan experience.
The beds at Palais Aix Kabaj & Spa frequently receive praise for their high level of comfort. Guests often describe the bedding as very comfortable, highlighting the super comfortable beds that contribute to a pleasant stay. The rooms are noted for being spacious and quiet, providing an ideal environment for rest. The bedding is generally clean, and many guests appreciate the nice decoration that complements the overall comfort. However, there are occasional remarks mentioning harder mattresses or pillows, indicating room for improvement. Despite these minor critiques, the majority of reviews emphasize the perfect and ultra comfortable bedding, making it a notable feature of this hotel. Overall, visitors can look forward to a restful night's sleep in a cozy setting enhanced by helpful staff.
When it comes to the Palais Aix Kabaj & Spa, opinions on cleanliness vary greatly among guests. Many praised the hotel's beautiful interiors and consistently highlighted the exceptional cleanliness throughout the premises. The rooms were often described as spotless, refreshed daily by superb housekeeping staff, contributing to a stay with comfort and ease. The facilities maintained high standards of cleanliness, and guests appreciated the clean and comfy beds. Several reviews emphasized the impeccable service and tidy environment, lending to a welcoming atmosphere.
However, not all guests shared this positive experience. Some reported instances where cleanliness was lacking, such as stained towels and sheets, and bathrooms that were not adequately maintained. Complaints included hair on the bathroom floor and unpleasant smells of dampness, with visible signs of wear on the walls. Some guests felt that the room upkeep was minimal, which detracted from the otherwise lovely setting of the hotel.
Overall, the cleanliness appears to be a strong point for many visitors, though certain negative experiences suggest the need for more consistent attention to detail in areas like bathroom maintenance and linen quality.
Palais Aix Kabaj & Spa impresses guests with its outstanding team of staff, consistently described as attentive, kind, and incredibly helpful. The service provided is impeccable, showcasing exceptional hospitality and a proactive approach to guest needs. Reviewers frequently mention the warmth and friendliness of the team, highlighting their readiness to accommodate requests and ensure a pleasant stay. Specific staff members, such as Stephen, Jamal, and Timo, receive individual praise for their dedication and care. The hotel's employees are not only polite and professional but also extend a welcoming atmosphere that leaves a lasting impression. They are noted for their flexibility and availability, always eager to provide information and assist with any aspect necessary. Overall, the kindness and attentiveness of the staff are significant contributors to the high satisfaction levels experienced by guests, making the hospitality at Palais Aix Kabaj & Spa noteworthy and memorable.
The spa at Palais Aix Kabaj & Spa offers a notably pleasant experience, with the hammam being a standout feature. Visitors have praised the quality and excellence of the spa treatments, often recommending the traditional hammam and massage experiences as unique and revitalizing. The welcoming atmosphere enhances the enjoyment of services such as the hammam and scrub. Despite the spa not being very large, it delivers a great experience, leaving guests feeling incredible. However, during the colder months like January, guests have noted that the areas outside the hammam, including the massage rooms, can be quite chilly. Overall, the Riad's spa services come strongly recommended for their memorable and high-quality treatments.
Palais Aix Kabaj & Spa offers a pool area that serves as a refreshing retreat for guests seeking relaxation. The pool itself is larger than what one typically finds in a Riad, accentuating the appeal of this tranquil space. Despite its inviting ambiance, the pool is unheated, which results in notably cold water that can be quite chilly, especially when not enjoying the warmth of summer. While the pool area is lovely and is available to guests 24/7, these chilly conditions can limit swimming opportunities. The hotel features a beautiful terrace alongside the pool, but the absence of afternoon drink service stands out as a minor inconvenience. Nonetheless, the friendly and attentive staff at the pool area contribute positively to guests' experiences. Although some found the pool disappointingly small and occasionally too cold to use, others appreciated the cool, relaxing environment as a welcome respite from the bustling surroundings. The rooftop terrace offers a pleasant setting for lunch or dinner, further enhancing the leisure offerings of the hotel. Those visiting in warmer months might find the pool an ideal spot for cooling off and unwinding.
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Location
Breakfast
Breakfast is described as plentiful and varied, with generous portions that cater to different tastes. Many highlight the fact that it is heartily satisfying, often featuring a range of offerings including fresh and complete options. While some find the predictability of certain offerings to be a downside, the freshness and authenticity still leave a positive impression. Foodies will appreciate the traditional dishes and the effort put into crafting meals that highlight local culinary customs.
For those with dietary restrictions, such as gluten intolerance, options may feel limited, and a few guests mentioned a desire for more savory selections. However, the majority express satisfaction with the breakfast experience overall, noting it as a memorable part of their stay in this spectacular setting.
Dinner
Rooms
Some rooms afford picturesque views and private terraces, enhancing the guest experience. However, a few guests noted a lack of privacy in certain areas and occasional noise from the courtyard. The journey to the hotel requires navigating through a bustling souk, adding an element of adventure to the arrival. Despite these minor challenges, the rooms at Palais Aix Kabaj & Spa are generally praised for their elegance, comfort, and tranquility, making it a delightful option for travelers seeking an authentic Moroccan experience.
Beds
Cleanliness
However, not all guests shared this positive experience. Some reported instances where cleanliness was lacking, such as stained towels and sheets, and bathrooms that were not adequately maintained. Complaints included hair on the bathroom floor and unpleasant smells of dampness, with visible signs of wear on the walls. Some guests felt that the room upkeep was minimal, which detracted from the otherwise lovely setting of the hotel.
Overall, the cleanliness appears to be a strong point for many visitors, though certain negative experiences suggest the need for more consistent attention to detail in areas like bathroom maintenance and linen quality.
Staff
Spa
Pool
Yes, Palais Aix Kabaj &Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Palais Aix Kabaj &Spa.
No, Palais Aix Kabaj &Spa doesn't allow dogs.
No, parking facilities aren't available at Palais Aix Kabaj &Spa.
No, Palais Aix Kabaj &Spa doesn't have a gym.
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