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Palais Khum

Marrakech , 2 Derb El Hammaria Dar El Bacha, Medina (Show on Map)

9.0

Excellent

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Summary of reviewsPalais Khum, nestled in the heart of Marrakech's vibrant Medina, offers an exceptional stay for travelers seeking both exploration and tranquility. Its prime location grants guests effortless access to the bustling souks, iconic city sites like the Secret Garden, and local attractions, all within walking distance. Despite being in a lively area, the hotel promises a peaceful retreat on a serene side street.

The hotel beautifully blends traditional Moroccan charm with modern comforts. Guests frequently highlight the spacious, tastefully decorated rooms, which offer an authentic experience with elegant design features such as private terraces. Cleanliness is commendable, as rooms are well-kept daily, contributing to a relaxing atmosphere. The charming pool area, both indoor and outdoor, provides a refreshing oasis after a day of exploring, though some note minor temperature fluctuations.

Dining at Palais Khum receives enthusiastic praise, with its restaurant offering a delightful mix of Moroccan and international cuisines. Meals are crafted from quality local ingredients, with dishes like the chicken tagine standing out. The friendly and attentive staff, including notable individuals like Mr. Saufiane, enhance the culinary experience and contribute significantly to the overall warm hospitality of the hotel.

Guests appreciate a hearty breakfast that blends local and international flavors, noted for its quality, freshness, and welcoming morning service. The hotel's staff is exceptionally praised for their kindness and dedication, ensuring a memorable stay and going above and beyond expected service, adding a personal touch that enriches the overall experience.

The hotel's atmosphere exudes tranquility, with beautifully decorated interiors and common areas like the rooftop and terrace, well-maintained to high standards. Some minor areas for improvement, such as WiFi connectivity and occasional noise, do not overshadow the overwhelmingly positive feedback.

Palais Khum stands as a beautifully maintained boutique hotel that combines its architectural charm with personal touches, delivering a refined, luxurious escape amidst the dynamic backdrop of Marrakech. Guests leave with fond memories and commendations on the hotel’s blend of modern amenities, exceptional service, and captivating ambiance.
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Riad with Indoor Pool

Palais Khum is a property offering an indoor pool. It is located in the Medina and serves Moroccan cuisine.

Riad with Heated Pool

Palais Khum is listed as a top hotel in Marrakech with indoor pools. Indoor pools are generally heated for guest comfort.

Boutique-style Riad

Luxury Riad

Riad for Honeymoon

Romantic Riad

Riad with Swimming Pool

Heated Pool Indoor Pool

Small Riad

4-Star Riad

Room Types

About Palais Khum

License: 40000MH0810

Guest Reviews

9.0

Excellent

Location

Nestled in the heart of Marrakech, Palais Khum boasts an exceptional location within the Medina. This charming riad is strategically positioned at the entrance of the souks, providing guests with easy access to explore the vibrant old town. Whether you're strolling through the bustling alleys or visiting the city's iconic sites, the hotel's central location ensures that everything in Marrakech can be discovered on foot.

Surrounded by the enchantment of the Medina, the proximity to tourist attractions such as the Secret Garden and the main mosque is a significant advantage, making it an ideal base for sightseeing. Despite its central position in the lively Medina, the hotel offers a peaceful retreat, tucked away in a quieter side street that promises tranquility after a day of exploration.

The beauty of the riad combines traditional charm with modern comfort, offering spacious interiors and a serene atmosphere. With nearby shops and restaurants at a stone's throw, guests can easily immerse themselves in the local culture and enjoy the culinary delights of Marrakech. This perfect location has garnered admiration from visitors, who appreciate the ease of accessibility and the unique experience of staying in such a vibrant yet peaceful hotel.

Palais Khum's unbeatable setting in the Medina makes it a favored choice for travelers looking to embrace the essence of Marrakech, ensuring a memorable stay in a truly ideal location.

Breakfast

Nestled within the heart of 'Palais Khum,' the breakfast experience offers a delightful blend of Moroccan and international flavors, celebrated for its quality and taste. Guests have praised the variety and freshness, often highlighting the Moroccan pancakes, omelets, and exquisite yogurt with honey as standout offerings. The à la carte approach, preferred for its waste-reducing benefits, ensures a personalized experience, although some visitors suggest more variety could elevate it from wonderful to exceptional. Despite the lack of a buffet, the breakfast is frequently described as hearty, generous, and filling, with some particularly appreciating the inclusion of fresh juice and delightful tea. The service is consistently delivered with a smile by the friendly staff, contributing to the overall enjoyment of the morning meal. While a few guests noted the breakfast could be more expansive and faster served, the overall impressions reflect a satisfying culinary start to the day, making it a noteworthy part of the stay.

Dinner

The dining experience at Palais Khum is largely praised by guests, offering a delightful blend of Moroccan and international flavors. The restaurant receives high marks for its excellent meals, refined dishes crafted from quality local ingredients, and a culinary journey that's described as unmissable. Guests frequently commend the delicious breakfasts and dinners, pointing out the Moroccan cuisine, especially the chicken tagine, as a standout. The opportunity to enjoy both lunch and dinner on-site provides convenience, and the atmosphere is often enhanced by the option to enjoy wine and excellent cocktails.

The attentive and polite staff contribute significantly to the dining experience, ensuring a warm welcome and memorable service. Despite the occasional comment about the dining area being a bit dim for evening meals, the overall impression of the restaurant is positive. While some reviews note that the food is comparable to other good riads in Marrakech, the majority delight in the gastronomic offerings and appreciate the option to dine within the charming courtyard. For those considering a stay or visit, booking transportation in advance is advised to ensure a smooth arrival. Overall, dining at Palais Khum comes highly recommended for its combination of great food and exceptional service.

Rooms

Palais Khum offers a remarkable stay characterized by its spacious and beautifully appointed rooms. Many guests highlight the size of the rooms, describing them as spacious, airy, and comfortable. The tasteful decor merges traditional Moroccan style with modern comforts, creating an authentic experience. Suites and rooms like the Royale apartment and Cocteau suite are frequently praised for their elegance and impressive design features, such as private terraces or gardens.

Cleanliness is consistently noted, with rooms and suites being tidied to perfection daily. The bedding is notably comfortable, contributing to a restful experience. While most rooms are quiet and inviting, a few are described as being a little older or lacking in natural light, although guests typically find these aspects to be minor inconveniences.

The hotel's location is convenient, enhancing the overall experience with easy access to local attractions while offering a peaceful retreat within its walls. Communal spaces, including the rooftop and pool area, add to the charm of the stay. Despite occasional noise from nearby areas, and certain rooms not entirely meeting expectations, guests generally find the staff's attentive service more than compensates.

Overall, Palais Khum promises a well-rounded and memorable stay in Marrakech, accentuated by its splendid room offerings and accommodating hotel staff.

Beds

Visitors to Palais Khum have expressed varied opinions regarding the beds in the hotel. Many guests have described the beds as comfortable, with some specifically highlighting excellent and very comfortable beds, perfect bedding, and cozy accommodations. The supportive staff even enhanced special occasions with thoughtful touches like flowers in the room for a wedding anniversary.

However, it's important to mention that there were mixed feelings about the firmness of the mattresses. Some guests found the beds a bit too hard for their liking, likening the experience to sleeping on wooden planks or noting them as uncomfortable for side-sleepers. The mattresses were often described as firm, though this didn’t deter some guests from enjoying a good night’s rest for a short stay. A few reviews pointed out that the double beds consisted of two beds pushed together, which was sometimes noticeable. Overall, while the general sentiment leans towards positive, potential guests who prefer softer bedding might want to consider this aspect when planning their stay.

Cleanliness

Palais Khum has garnered a mix of praise and constructive feedback from its guests, particularly regarding its cleanliness. The majority of reviews highlight the hotel as a clean, organized, and well-maintained establishment. Guests often describe rooms as spacious, tidy, and equipped with all necessary comforts, contributing to a serene and relaxing environment. The common areas, such as the terrace and communal spaces, are noted to be impeccably clean, enhancing the overall guest experience.

Despite the overwhelmingly positive reviews, a few guests observed that cleanliness could be improved, specifically in areas such as dust and mirrors, as well as on the terrace and in certain rooms. Some minor issues were reported in room upkeep, such as unclean tables and minor infestations. These observations suggest areas for improvement, especially considering the hotel's otherwise high standards.

The staff's helpfulness and dedication to maintaining the property's cleanliness are frequently praised, with guests feeling cared for during their stays. Palais Khum's commitment to offering clean and inviting accommodations makes it a favorable choice for travelers seeking a calm and pleasant experience, although attention to minor details could enhance its reputation even further.

Staff

Nestled in a tranquil corner, Palais Khum is an oasis of exceptional hospitality, where the staff truly shines. Guests rave about the incredibly friendly, helpful, and attentive team who go above and beyond to ensure a memorable experience. The staff’s professionalism and kindness leave a lasting impression, with many highlighting the exceptional service provided by individuals like the manager, Mr. Saufiane, and staff members Marouane, Bouchra, Zac, and Sofian.

Their warm welcome, coupled with impeccable attention to detail, contributes significantly to the restful and luxurious atmosphere of this charming establishment. Despite occasional remarks about understaffing during busy breakfast periods, the dedication and care from the team consistently exceed expectations.

With a prime location, allowing guests to enjoy both the serene ambiance and the vibrant cultural backdrop of the surroundings, the staff at Palais Khum adds a personal touch that enhances the overall experience, making it a highly recommended destination for those seeking a harmonious blend of Moroccan culture and hospitality.

Wi-Fi

While Palais Khum offers a unique experience with a charming ambiance, the WiFi connectivity appears to be a significant area for improvement. Guests often note challenges with accessing stable internet, particularly in the rooms where the connection tends to be absent or erratic. The WiFi performance varies across different parts of the property, with some reviews mentioning that the connection is better once outside the rooms. Despite these challenges, there's acknowledgment from guests that WiFi could benefit from an upgrade to ensure it meets the expectations set in the hotel's conditions. This suggests that while the hotel excels in providing a delightful atmosphere and potentially memorable experiences, enhancing the internet service could elevate guest satisfaction further.

Pool

Nestled in the lively surroundings of Marrakech, Palais Khum offers its guests a serene escape with its charming pool area. Many visitors agree that the pool is a splendid addition to the hotel, providing a refreshing dip and a cool respite after exploring the bustling city streets. It's described as a magnificent feature that enhances the overall experience, complemented by a warm atmosphere that invites relaxation.

The heated pool stands out for its size, surpassing those found in many other riads, allowing guests to enjoy both an indoor and outdoor experience with direct access to sun loungers. While some mentioned temperature variations, others appreciated the tranquility and calm atmosphere surrounding it. The pool is an integral part of the delightful and warm surroundings, and it often receives praise for its beauty and refreshing nature.

Its location next to the restaurant provides ease for dining, though it may seem unusual for some. With its palm-adorned central area, spacious sunbeds, and the safety of its adjacent neighborhood, the pool ensures a pleasant and luxurious stay. While minor improvements are suggested, the heated pool remains a highlight, making Palais Khum an appealing choice for visitors seeking a blend of relaxation and adventure in Marrakech.

4 Star

Palais Khum stands out as an elegant and classy establishment, seamlessly marrying traditional Moroccan design with modern luxury. Guests are greeted with beautifully decorated interiors, adding to the charm of this boutique hotel. The amenities and services provided consistently impress visitors, with some even likening them to those of a five-star hotel. Exceptional food and service elevate the experience further, making it a superb destination. The staff enhances stays with thoughtful gestures, such as providing flowers in rooms for special occasions, reflecting their supportive nature. Palais Khum offers a truly distinguished experience enriched by its aesthetically pleasing surroundings and high-quality service.

Indoor Pool

The indoor pool at Palais Khum garners appreciation for its pleasant and enjoyable atmosphere. It's described as a large, heated facility that offers a welcome retreat during the hottest hours of the day, making it a valuable feature for guests seeking relief from the intense heat. The pool's design, which can open to the outside, provides guests with easy access to outdoor loungers, enhancing the overall experience. Many guests find the pool to be wonderful and incredible, highlighting its role in helping them cope with soaring temperatures. Despite a few mentions of it not being warm enough, the indoor pool is generally seen as a significant and nice addition to the hotel's amenities.

Boutique-Style

Nestled in the heart of the city, Palais Khum artfully blends the charm of a traditional riad with the personalized touches of a boutique hotel. Its ambiance is warm and inviting, exuding a sense of tranquility that transports guests away from the hustle and bustle of urban life. This beautifully maintained oasis is an architectural marvel, with every corner thoughtfully curated to reflect stylish elegance.

The hotel’s unique aesthetic imbues a refined charm that makes it much more than just a luxurious retreat. Its character is captured in its magnificent decor, which intertwines with the hotel's tranquil setting to create a peaceful escape. Offering a warm welcome to its guests, Palais Khum leaves visitors feeling pampered and privileged amidst its beautifully decorated surroundings.

Ideally situated, the property is not just a hotel but a hidden oasis that embodies the spirit of the city. The decor and ambiance are nothing short of amazing, making a stay here a delightful surprise for those who appreciate charm and sophistication.

Luxury

Nestled in the heart of Marrakech, Palais Khum stands out as a luxurious retreat that offers an unforgettable stay. The hotel captivates guests with its gorgeous architecture that harmoniously blends traditional Moroccan design with modern luxury. Visitors repeatedly praise the establishment for its calm, relaxing atmosphere and impeccably maintained character, which creates a magical ambiance steeped in elegance and refinement.

Palais Khum is described as a true oasis of luxury, charm, and authenticity, making it a remarkable gem in the bustling Marrakesh medina. The magnificent decoration and elegant rooms speak volumes of the hotel's attention to detail. Guests enjoy personalized service from a dedicated staff that goes above and beyond, offering a level of hospitality worthy of a 5-star hotel.

Noteworthy are the expert therapists who provide deeply relaxing experiences, contributing to the overall luxurious and serene stay. Located conveniently within walking distance to the medina and souks, it offers both comfort and security, being close to a palace with ample police presence.

In summary, Palais Khum delivers a truly majestic and opulent experience, enveloped in a charming, historic setting that ensures peace amidst the vibrant energy of Marrakech.

Romantic

Palais Khum offers a truly romantic experience for guests seeking a blend of Moroccan tradition and modern comfort. This architectural gem serves as a haven of peace, providing an oasis of tranquility after the bustling city life. Its beautifully decorated settings create an intimate atmosphere ideal for romance. Guests have praised the private dinner for two on the rooftop, which adds a uniquely romantic touch to any stay. The hotel is the perfect spot for enjoying sunset cocktails, making it an exceptional location for special occasions. Whether celebrating a honeymoon or simply a getaway, Palais Khum delivers an exquisite experience amidst its enchanting surroundings.

Yes, Palais Khum has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Palais Khum.

No, Palais Khum doesn't allow dogs.

No, parking facilities aren't available at Palais Khum.

No, Palais Khum doesn't have a gym.

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