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Summary of reviewsPalais Riad Lamrani, nestled in the heart of Marrakech's Medina, offers a captivating blend of traditional Moroccan charm and modern comfort, creating an idyllic retreat for guests. Its prime location provides easy access to iconic sites, bustling souks, and an array of cafes and restaurants, while the riad itself serves as a serene oasis amidst the vibrant city. Guests consistently praise the elegant traditional architecture, lush gardens, and picturesque settings that complement the exceptional hospitality provided by the attentive staff.
The breakfast experience at Palais Riad Lamrani is a delightful mix of Moroccan and international tastes, featuring fresh breads, pastries, local pancakes, cheese omelettes, and fruit salads, served in the charming courtyard or on the sunlit rooftop terrace. Although the variety and service speed could be improved, guests appreciate the quality and ambiance.
Dining is a highlight with a celebrated restaurant that offers well-priced, delicious traditional cuisine in a romantic, candlelit garden setting. Guests commend the hearty meals and the enchanting atmosphere, making the restaurant a must-visit.
Accommodations are spacious and elegant, adorned with traditional decor that exudes exotic appeal, alongside modern amenities like good Wi-Fi and air conditioning. Rooms offer stunning views of gardens and the Medina, providing a tranquil backdrop for relaxation. Cleanliness is a strong point, with beautifully decorated, immaculate rooms contributing to a restful stay, although some minor adjustments, like mattress upgrades, have been suggested.
The riad's staff are consistently praised for their warmth, professionalism, and attentiveness, creating a welcoming atmosphere that enhances the overall beauty of the hotel. Despite some inconsistencies with the Wi-Fi, staff are proactive in assisting with connectivity issues.
A highlight is the expansive swimming pool, which offers a refreshing escape in a tranquil, verdant courtyard setting, adding to the aesthetic allure of the riad.
Palais Riad Lamrani serves as a romantic haven with enchanting candlelit dinners, soft music, and serene surroundings perfect for couples. Its combination of delicious cuisine, attentive service, and a picturesque setting crafts an unforgettable atmosphere of romance and relaxation, making it a treasured gem in Marrakech. Show more
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Categories
Riad where Extra Health & Safety Measures Have Been Taken
The 'Palais' designation suggests a higher standard of service and facilities, potentially including robust health and safety measures. They may have resources for enhanced cleaning and guest protection.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Other staff temperature checks
Do you ensure contactless check-in/check-out? Other Masks and desinfectant
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 6 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 16:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Health and safety maroc
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Call of the doctor and isolation in the bedroom of the guest
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Additional Information: The riad is not open at the moment, so all the specifications are planned
L'AfricaineThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Le RyadThe spacious twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower.
Le PachaThe spacious twin/double room offers air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath.
La SultaneThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. Featuring a terrace with garden views, this suite also provides a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed.
Le HaremThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also provides a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed.
L'OrtientaleThe spacious twin/double room provides air conditioning, a minibar, a terrace with pool views as well as a private bathroom featuring a bath.
About Palais Riad Lamrani
License: 40000MH0719
Guest Reviews
9.3
Excellent
Location
Nestled in the heart of the Medina, Palais Riad Lamrani boasts an exceptional location that places guests within easy walking distance of Marrakech's most iconic sites. Its central positioning allows for effortless exploration of the bustling souks, historic Jemaa el-Fnaa, and a variety of charming cafes and restaurants. Despite being situated in such a vibrant area, the riad offers a serene escape, allowing guests to retreat into a peaceful and beautifully adorned oasis after a day of sightseeing. The elegance of its traditional architecture and lush gardens provides a picturesque setting that complements the warm hospitality extended by its attentive staff. With its strategic location near the entrances of the Medina, guests find it convenient and straightforward to navigate the city's enchanting streets. For those looking to immerse themselves in the cultural and historical heart of Marrakech, Palais Riad Lamrani provides an idyllic base enriched with comfort and charm.
Breakfast
Palais Riad Lamrani offers guests a delightful breakfast experience combining traditional Moroccan and international elements. Set in a charming courtyard or on the rooftop terrace bathed in sunshine, the breakfast impresses with its freshness and quality. Guests frequently mention the delicious and ample offerings including fresh breads, pastries, local pancakes, cheese omelettes, and mixed fruit salads, accompanied by mint tea and fresh orange juice. Service is particularly praised for being attentive and kind, with staff like Abdullah adding a personable touch.
While some note that the breakfast menu is not particularly varied and service can be a bit slow, the general consensus highlights the satisfaction with both the food and atmosphere. The opportunity to enjoy breakfast amidst the serene garden setting, with birds providing a natural soundtrack, further enhances the experience. Though there's room for improvement in terms of service speed and variety, the breakfasts are generally seen as an integral part of the charming and relaxing Moroccan riad experience.
Dinner
Palais Riad Lamrani's restaurant is consistently praised by guests, who describe it as a culinary gem nestled in a charming garden setting. The cuisine is celebrated for being not only delicious but also reasonably priced, and the restaurant is deemed a must-visit for anyone staying in the area. Diners appreciate the refined and tasty traditional menu, with dishes that are well-presented and bursting with flavor. The ambiance, particularly at night, is described as romantic and enchanting, with candlelit dinners in the courtyard offering a sensory feast amidst the serene surroundings. Guests frequently highlight the exceptional quality of both dinner and breakfast, with hearty meals and varied options available. The staff's service is often commended, contributing to the overall experience. The dining area, with its oasis-like feel, provides a welcome escape from the hustle and bustle of Marrakech, enhancing the allure of this hidden treasure.
Rooms
Nestled in an idyllic setting, Palais Riad Lamrani boasts an impressive array of rooms that cater to diverse tastes and preferences. Guests consistently praise the spaciousness and elegance of the accommodations, from cozy boutique rooms to expansive suites. Each room is thoughtfully adorned with traditional decor that exudes exotic charm, blending authenticity with modern comforts. Many reviewers highlight the beauty and elegance of the rooms, noting features such as stunning terraces and balconies overlooking lush gardens and the Medina, providing a serene backdrop for relaxation.
The attention to detail in room design is frequently mentioned, with exquisite artistic tile effects and refined furnishings adding to the overall allure. Cleanliness and functionality are consistent themes, and rooms are equipped with all necessary amenities, including good wifi, air conditioning, and well-maintained bedsheets and towels. Although some feedback suggests room-darkness and the occasional need for a mattress upgrade, the overall consensus emphasizes comfort, quietness, and the aesthetic appeal of the interiors.
The charming courtyard and immense rooftop terrace further enhance the experience, allowing guests to savor moments of outdoor dining or simply bask in the breathtaking surroundings. Whether staying in the Sultane, Africaine, or Oriental suites, the rooms offer an immersive experience characterized by traditional beauty and tranquility, promising a memorable stay in the heart of a perfect location.
Beds
Palais Riad Lamrani in Morocco seems to prioritize guest comfort, particularly when it comes to their beds. Guests frequently highlight the comfort of the beds, often describing them as very comfortable and among the best they've experienced in Morocco. The accommodations include queen-sized beds set in beautifully crafted antique brass four-poster frames, adding a touch of elegance to the rooms. Despite a couple of mixed opinions regarding bed firmness, most visitors are impressed by the comfort level. An extra bed provided for a teenager also maintained a high standard of comfort. The overall experience is enhanced by rooms that are described as spotlessly clean and tastefully furnished, contributing significantly to a restful stay.
Cleanliness
Palais Riad Lamrani stands out as a beacon of cleanliness and comfort, earning praise from guests who have had the pleasure of staying within its well-maintained walls. Hygiene and cleanliness are consistently highlighted as top-notch, with many reviews noting that the premises are impeccably spotless. The décor throughout the riad is described as immaculate, blending traditional craftsmanship with tasteful renovations that create an inviting ambiance. The rooms are not only clean but also beautifully decorated, giving visitors a sense of comfort and style. While there are occasional minor drawbacks, such as the firmness of the beds and air conditioning that could be improved, the overall cleanliness and functionality of the spaces more than compensate for these issues. The riad itself is likened to a green oasis, exuding tranquility and charm. With attentive and friendly staff, the Palais Riad Lamrani offers a welcoming atmosphere where exceptional room cleanliness and immaculate surroundings become highlights of the guests' experiences.
Staff
Palais Riad Lamrani excels as a destination where exceptional hospitality meets Moroccan charm, thanks largely to its remarkable staff. Guests repeatedly commend the staff for their warmth, professionalism, and extraordinary attentiveness, making them the standout feature of their stay. From arrival to departure, guests experience a warm welcome coupled with a level of service that ensures every need is met, often exceeding expectations. Staff members are not just friendly but also incredibly knowledgeable, trained to efficiently provide guidance and assistance, contributing to a seamless experience. Their attentive nature and unwavering kindness leave a profound impression, creating a welcoming atmosphere that enhances the beauty of the hotel’s gorgeous surroundings. Whether arranging guided tours or simply greeting guests with a smile, the team’s dedication is evident, ensuring an unfailingly pleasant and accommodating experience that guests are eager to repeat.
Wi-Fi
At Palais Riad Lamrani, guests have shared varied experiences regarding the hotel's Wi-Fi services. While some visitors found the Wi-Fi to be good, it appears that the connection can be inconsistent and challenging in certain areas of the hotel. Guests have noted issues with stability, performance, and coverage, describing it as anything from spotty and slow to almost unusable at times. However, the staff is proactive in assisting guests with connectivity troubles, which can help improve the experience for those needing reliable internet access. Overall, the Wi-Fi service at Palais Riad Lamrani might require some attention to meet the connectivity expectations of its guests more consistently.
Pool
Nestled within the serene confines of Palais Riad Lamrani lies a swimming pool that consistently captures the admiration of its guests. The pool is celebrated for being a tranquil oasis, providing a refreshing escape from the bustling activity outside. It's described as exceptionally large, especially by Riad standards, making it a true delight for visitors seeking relaxation. Lounging around this expansive pool is a pleasure, enhanced by the peaceful surroundings and the tasteful setting of the interior garden. Though it can be cold during the winter months, in the warmer seasons it serves as the perfect respite, inviting guests to cool down after a day exploring the vibrant streets. The pool seamlessly integrates into the Riad's beautiful and artistic environment, complementing the exquisite art and verdant courtyard. Encircled by sun and terrace spots, this pool stands as a magnificent feature of the hotel, beckoning guests to unwind in its welcoming embrace.
Romantic
Nestled in the heart of the Medina, Palais Riad Lamrani offers a truly romantic retreat that beckons couples seeking an enchanting escape. This oasis of calm and beauty amidst the bustling souks provides a serene atmosphere perfect for a quiet getaway. The courtyard, reminiscent of a fairy tale from 1001 Nights, sets the stage for a magical stay, particularly as night falls and the entire area is bathed in the soft glow of candlelight.
The riad's terrace and extraordinary garden serve as idyllic settings for romantic dinners, enhanced by the soothing ambiance of candlelight and lanterns. The fine restaurant at the hotel promises a delightful dining experience that guests describe as a must.
The charming and attentive staff contribute to the overall warmth of the place, extending hospitality that makes every guest feel special. This peaceful haven is ideally situated close to the vibrant Jemaa El Fna, yet remains comfortably removed from its hustle and bustle.
With its combination of delicious cuisine, soft music, and a picturesque setting, Palais Riad Lamrani crafts an enchanting atmosphere that captures the essence of romance, offering couples an unforgettable experience set against the backdrop of a beautifully calm and relaxing sanctuary.
Yes, Palais Riad Lamrani has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Palais Riad Lamrani.
No, Palais Riad Lamrani doesn't allow dogs.
No, parking facilities aren't available at Palais Riad Lamrani.