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Summary of reviewsRiad Hugo stands out as a highly recommended destination in Marrakech, offering a harmonious blend of Moroccan culture, excellent hospitality, and convenient location. Situated in the Kasbah neighborhood, the riad provides guests with easy access to prominent city landmarks such as the Saadian Tombs, Bahia Palace, and Jemaa el-Fnaa square. Despite its central location, the surrounding area is surprisingly tranquil, allowing visitors to relish the local attractions without the overwhelming chaos typical of bustling city centers.
Guests consistently praise the delightful breakfast at Riad Hugo, which sets a positive tone for the day. Served either on the rooftop or in the dining area, the breakfast includes a generous selection of Moroccan dishes and fresh homemade items, including mint tea and local bread, all prepared with care and cheer. This memorable experience is enhanced by the serene environment where guests can soak up the morning sun and enjoy stunning views.
The beautifully decorated rooms, featuring intricate design elements, contribute to an agreeable stay. The spacious accommodations come equipped with various amenities, ensuring guests' comfort. While there may be minor issues like limited storage space for clothes, any concerns are usually promptly addressed by the attentive staff. The positive reviews underscore the cleanliness of both the rooms and the overall establishment, providing a tidy and artistically adorned environment for guests.
Exceptional service provided by the staff, particularly Tariq, amplifies the welcoming atmosphere at Riad Hugo. Staff members are recognized for their warmth, friendliness, and willingness to assist guests with various needs, including excursions and local advice. This level of dedication ensures a memorable experience for visitors, with the staff's charming demeanor and commitment to guest satisfaction being pivotal to the riad's appeal.
Though not large in size, the swimming pool offers an inviting reprieve from the summer heat, contributing to the tranquil atmosphere of the terrace and garden area. Despite occasional maintenance concerns, the pool remains a valued amenity for relaxation.
Riad Hugo's comfortable bedding adds to the restful experience, with most guests enjoying a good night's sleep despite a few mentions of firmness or small dimensions. The commitment to high-quality linens and bedding is evident, providing an additional layer of comfort for unwinding after a day of exploration.
Overall, Riad Hugo emerges as a preferred choice for travelers seeking an authentic and immersive stay in Marrakech, renowned for its culturally rich environment, attentive service, and a serene oasis amidst the vibrant city. Show more
Read review summaries for all categories
Categories
Riad with Swimming Pool
Indoor Pool
Small Riad
4-Star Riad
Riad with Indoor Pool
Room Types
Deluxe RoomThe double room features air conditioning, a washing machine, a terrace with an inner courtyard view as well as a private bathroom boasting a bath. The unit has 1 bed.
Deluxe RoomThe double room features air conditioning, a washing machine, a terrace with an inner courtyard view as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe RoomThe double room offers air conditioning, a washing machine, a terrace with an inner courtyard view as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe RoomThe double room offers air conditioning, a washing machine, a terrace with an inner courtyard view as well as a private bathroom boasting a bath. The unit has 1 bed.
About Riad Hugo
License: 40000MH0708
Guest Reviews
8.9
Excellent
Location
Riad Hugo is strategically nestled in the heart of Marrakech, offering travelers a perfect blend of proximity to the city's vibrant attractions and a serene escape from the hustle and bustle. Just steps away from the center, guests find themselves close to cultural landmarks like the Saadian Tombs and the Bahia Palace. The riad's location in the quieter part of the Medina provides an oasis of peace and tranquility, ideal for exploring the city's famous sites, including the Jemaa el-Fnaa square, which is within comfortable walking distance.
Marrakech's souks and palaces are easily reachable, making Riad Hugo an excellent base for sightseeing adventures. Despite being centrally located in the Kasbah neighborhood, the immediate area around the riad feels remarkably safe and calm, allowing guests to enjoy their stay without the chaos often associated with bustling city centers.
The establishment itself captures the essence of Moroccan culture with its stunning architecture and elegant design. The terrace offers a superb space for relaxation, complementing the very clean and comfortable rooms. A pleasant surprise awaits with excellent breakfast options and attentive staff, enhancing the overall experience.
While some may find navigating through the alleyways a bit challenging, the advantageous location and atmosphere of Riad Hugo make it highly recommended for those seeking an authentic and immersive stay in Marrakech.
Breakfast
Visitors to Riad Hugo often highlight the hotel's delightful breakfast offerings as a memorable part of their stay. Guests praise the generous and varied breakfast, which is served in a charming setting either on the rooftop or the upstairs dining area, allowing them to enjoy the morning sun and stunning views. The breakfast is noted for its abundance and quality, featuring a flavorful mix of traditional Moroccan dishes and fresh, homemade items. The inclusion of homemade jam, mint tea, fresh orange juice, and local bread, as well as ever-changing selections everyday, contributes to the delicious and satisfying experience. Guests appreciate the care and cheer with which breakfast is prepared and served, adding to a pleasant atmosphere whether enjoyed by the pool or on the sunny terrace. Overall, the morning meal at Riad Hugo is highly regarded, offering a rich start to the day in Marrakech.
Rooms
Riad Hugo offers a delightful experience with its beautifully decorated rooms and exquisite design elements, such as intricately carved wooden doors and delicate lanterns. Guests frequently note the comfortable and spacious nature of the accommodations, where cozy beds and clean environments make for an agreeable stay. Many rooms come well-equipped with amenities like bathtubs, hairdryers, hair straighteners, and air conditioning, providing added convenience to enhance comfort. The ambiance is further enriched by thoughtful touches like rose petal adornments and complimentary bottles of water.
The riad is situated in a prime location, offering accessibility and charm with added features such as a pool and a lovely terrace. Despite occasional issues like the absence of storage space for clothes and minor maintenance needs, guests largely enjoy their time at Riad Hugo, appreciating the room decor and overall cleanliness. Attentive hosts and staff add to the positive experience, ensuring that any concerns, such as initial room cleanliness, are promptly addressed.
Beds
Riad Hugo is often praised for offering its guests a restful night’s sleep with its comfortable bedding. Many reviews highlight the beds as being quite comfortable, contributing to a pleasant and restful experience. The bedding is described as top-notch, adding an extra layer of satisfaction for guests looking to unwind. However, some comments point out that the beds may have slightly small dimensions and that the mattresses can be on the firmer side. Despite this, the general consensus is that the bed and pillow quality significantly enhance the stay, providing a good night's sleep. While most reviews are positive, it's worth noting that there have been occasional mentions of linens not being as fresh as expected.
Cleanliness
Riad Hugo has garnered positive acclaim regarding its cleanliness, providing guests with a beautifully decorated and tidy environment. The establishment is frequently described as very clean, with rooms that are not only spotless but also comfortable and artistically adorned. Guests appreciate the thorough cleaning, even noting that rooms were tidied up in their absence, which adds to the overall sense of care and hospitality. This attention to cleanliness complements the Riad's serene and central location, creating a tranquil oasis amidst the lively bustle of Marrakech. While the majority of reviews highlight the outstanding cleanliness, it is worth noting that a minority of guests reported issues with cleanliness during their stay. Despite this, the general consensus is that Riad Hugo excels in maintaining a clean and welcoming ambiance.
Staff
At Riad Hugo, guests are consistently delighted by the exceptional service provided by the staff, with Tariq receiving particular acclaim for his hospitable nature. Tariq is frequently mentioned as an extraordinary host, known for his warmth and ability to make guests feel truly at home from the moment they arrive. His attentiveness and readiness to help with all guest requests are notable highlights of the reviews. Visitors appreciate his professionalism and insightful advice, which adds tremendous value to their stay, including assistance with excursions and car rentals.
The staff at Riad Hugo are characterized by their friendliness and dedication, consistently going above and beyond to ensure guests have a memorable experience. Reviewers highlight the attentiveness and kindness of the team, which includes Abdo and Maha, who are always available to provide guidance and answer any questions. The collective responsiveness and helpfulness of the staff create a welcoming atmosphere that guests find comforting.
Despite one negative mention, the overwhelming sentiment is that the staff is the heart of the Riad, with their charming demeanor and commitment to guest satisfaction being key to the hotel's appeal. Overall, the staff's genuine care and thoughtful service greatly enhance the guest experience, making Riad Hugo a preferred choice for travelers seeking exceptional hospitality.
Pool
Riad Hugo presents a tranquil escape with its charming environment featuring a terrace, garden, and a small yet pleasing swimming pool. Visitors appreciate the pool's cool water, which offers a refreshing retreat from the oppressive summer heat. Although the pool isn't large in size, it adequately serves the purpose of providing a respite from rising temperatures. The picturesque setting of the pool area complements the comfortable atmosphere of the riad, making it a valued amenity for guests seeking relaxation. However, there are mentions of maintenance issues, suggesting that at times the pool can be unclean and not fit for use. Despite these occasional concerns, the inviting ambience of the terrace and pool area remains a highlight for many visitors during their stay.
Yes, Riad Hugo has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Riad Hugo.
No, Riad Hugo doesn't allow dogs.
No, parking facilities aren't available at Riad Hugo.