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Summary of reviewsRiad Kenzo is an exceptional choice for travelers seeking an authentic and enriching experience in the heart of Marrakech. Nestled within the vibrant medina, the riad is just a short walk from key attractions like the bustling souks, shops and the renowned Jemaa El-Fna square. Despite its central location, it offers a tranquil retreat from the city's energetic atmosphere, allowing guests to enjoy both convenience and peace.
The breakfast at Riad Kenzo is often described as outstanding with guests praising its delicious and hearty offerings. The traditional Moroccan elements and the variety of options, which change daily, add to the charm and ensure a delightful start to the day. While a few guests noted minor issues with variety, the overall consensus is highly positive.
Dinner at the riad garners high praise for its authentic and flavorful Moroccan dishes. The chefs, including Hakima and Aziza, receive frequent commendations for their culinary expertise, delivering memorable meals that include specialties like chicken and lamb tagines and divine couscous. Although there are mixed opinions about spice levels and value for money, most visitors recommend dining at the riad, considering it a highlight of their stay.
The rooms at Riad Kenzo are celebrated for their traditional Moroccan charm, cleanliness and comfort. They are well-equipped, beautifully decorated and maintain a cozy ambiance. While a few issues with lighting, noise and hot water were noted, guests generally find the rooms to be comfortable and functional, contributing to a pleasant stay.
Cleanliness is a standout feature at Riad Kenzo with guests frequently acknowledging the spotless condition of both the rooms and common areas. The attention to detail, including daily housekeeping and fresh floral touches, enhances the overall experience, ensuring a clean and inviting environment.
The exceptional staff at Riad Kenzo significantly enhance the guest experience. Known for their friendliness, attentiveness and professional service, staff members like Ayoub and Fatima offer a warm welcome and are always ready to assist, creating a family-like atmosphere within the riad. Their dedication to providing a pleasant stay makes a lasting impression on guests.
While the Wi-Fi service at Riad Kenzo could use improvement with reports of inconsistent and unstable connections, especially on the upper floors, this issue does not detract significantly from the overall positive guest experience.
The small but stylish pool in the interior courtyard offers a refreshing escape from the heat, though it is more of a decorative feature than a conventional swimming pool. It adds to the ambiance and is appreciated for its cooling effect during hot weather.
Riad Kenzo strikes a balance between comfort and affordability. While opinions on bed comfort vary with some guests finding the mattresses too firm, others praise their supportive nature. The friendly staff and welcoming atmosphere further enhance the overall positive experience.
As a boutique hotel, Riad Kenzo stands out for its authentic charm, beautiful traditional structure and meticulous decoration. The intimate and cozy atmosphere, combined with the central yet peaceful location, makes it a standout choice for those looking to immerse themselves in the local culture. The well-maintained rooms and personalized attention from the staff add to its appeal.
Overall, Riad Kenzo delivers a four-star experience with exceptional service, cleanliness and a breathtaking ambiance, making it a top recommendation for visitors to Marrakech. Show more
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Categories
Boutique-style Riad
Dog Friendly Riad
Riad with Swimming Pool
Indoor Pool Outdoor Pool
Accessible Riad
Small Riad
4-Star Riad
Riad with Outdoor Pool
Riad with Indoor Pool
Room Types
Standard Double RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Standard Triple RoomThe triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. Among the room amenities are a dining area, a wardrobe, a safe deposit box as well as a patio and pool views. The unit offers 2 beds.
Superior Double RoomThe double room features air conditioning, soundproof walls, a terrace with pool views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
About Riad Kenzo
License: 40000MA0609
Guest Reviews
8.7
Very Good
Location
Nestled in the heart of the medina, Riad Kenzo offers an exceptional location for those looking to explore the vibrant core of Marrakech. The riad is strategically positioned near the bustling souks, picturesque shops and renowned Jemaa El-Fna square, all within a short ten-minute walk. While it sits in a very central area close to many attractions, visitors appreciate its surprising tranquility, providing a peaceful retreat from the city's energetic atmosphere.
Guests frequently highlight the proximity to key landmarks including good restaurants, hammams and the spice garden. The riad's immediate surroundings brim with the charming atmosphere of the souk, making it an ideal spot for immersing in local culture. The convenient location extends to easy access to taxis, facilitating further excursions.
Despite being in a somewhat hidden alley, the location opens up into a serene sanctuary, safeguarding guests from the hustle and bustle outside. Visitors also commend the stunning traditional design, noting the charming oriental decor that further enriches their stay. With an ideal setting for sightseeing and a friendly, attentive staff, Riad Kenzo earns high marks for its location and ambiance, promising an enriching experience in the heart of Marrakech.
Breakfast
The breakfast experience at Riad Kenzo has largely received high praise from its guests. It is frequently described as great, delicious and hearty with many visitors appreciating its completeness and variety of options. The phrase incredible breakfasts comes up often, highlighting the exceptional quality. Traditional Moroccan elements are noted as a fantastic touch, adding to the overall local charm.
Guests have remarked on the excellent and abundant nature of the breakfasts, often mentioning that they are both tasty and generous. The variety and freshness of the food, including freshly squeezed orange juice, are also commonly highlighted, contributing to a superb breakfast experience.
Visitors appreciate the daily changes in the breakfast menu, enjoying something different every morning, which keeps the meal exciting and pleasant. This diversity seems to contribute to what some describe as the best breakfasts in Marrakech, filling them up for their day of exploring.
While most reviews are positive, a few guests noted some room for improvement. There were mentions of the breakfast not living up to their expectations with a couple of comments about it being less varied than expected or not matching the advertised offerings.
Overall, the general consensus portrays Riad Kenzo's breakfast as a delightful and integral part of the guest experience, characterized by its traditional flair, variety and generous portions.
Dinner
Dinner at Riad Kenzo consistently receives high praise from its guests. Visitors often highlight the delicious and traditional Moroccan dishes with special mentions for the chicken and lamb tagines, particularly the chicken tagine with lemon and the tagine featuring dried fruits. The food is freshly cooked to order and homemade, receiving commendation for its authenticity and delightful flavors.
The excellent culinary skills of the chefs, including Hakima and Aziza, are frequently noted with some of the best dishes described as divine couscous and a beef tagine that is out of this world. Guests appreciated the hearty and varied menus, creating a memorable and satisfying dining experience.
Some feedback suggests that while the food is typically excellent, there are contrasting opinions about the spice levels and value for money. Nonetheless, the majority of reviews recommend dining at the riad with many stating it was the best dinner of their stay. The ambiance is also praised, adding to the overall delightful dining experience at Riad Kenzo.
Rooms
Riad Kenzo offers a lovely stay with rooms that exude typical Moroccan charm and are equipped with everything necessary. Guests frequently praise the cleanliness and comfort of the rooms, noting they are always spotless and often spacious. The bathrooms are generally large and well-appointed, although some guests found them lacking in hot water. Many rooms have air conditioning and are beautifully decorated, reflecting the local style.
The ambiance is cozy and family-like with the hotel providing excellent facilities, including attentive staff and daily towel changes. While some rooms suffer from being too dark or slightly noisy due to their proximity to the dining area, most maintain a comfortable, clean environment with good air conditioning. Certain rooms offer nice views from the terrace and the overall decoration is in sync with the city’s aesthetic.
Despite a few remarks about room size and dim lighting, the majority of guests appreciate the hotel's character-filled rooms and find them both beautiful and functional, making for a pleasant stay in this centrally-located riad.
Beds
Riad Kenzo offers a mixed experience when it comes to the comfort of their beds. Many guests have highlighted the comfort of the mattresses, praising them as very comfortable and even super comfy with some describing them as perfect. The bedding has been noted as firm, which some guests appreciated, while others felt the firmness led to discomfort and back pain.
However, several guests found the mattresses to be too hard, sagged in places and generally uncomfortable. Complaints about creaky beds were also common, indicating a need for quality improvement in some rooms.
Despite these concerns, the overall reception of the beds at Riad Kenzo suggests that while some guests might find the firmness unsuitable, others will enjoy a comfortable and restful sleep. The bedding comfort aligns well with the price point of the accommodation. Staff friendliness and overall welcoming atmosphere also contribute positively to the guest experience.
Cleanliness
Riad Kenzo is highly praised for its cleanliness with guests frequently highlighting the impeccable and spotless condition of both the rooms and common areas. The facilities are described as very clean and well-maintained, contributing to an overall clean and charming ambiance. Visitors appreciate the attention to detail, including daily housekeeping and fresh rose petals that enhance the clean atmosphere. The staff is noted for their exceptional hospitality and helpfulness, adding to the thoroughly pleasant experience. The Riad itself is beautifully decorated, combining cleanliness with aesthetic appeal, making it an ideal place for a comfortable and top-notch stay. Despite a few negative remarks about room dust, the general consensus holds that Riad Kenzo maintains very high standards of cleanliness and overall excellence.
Staff
Riad Kenzo stands out for its exceptional staff, frequently praised for their remarkable friendliness, attentiveness and professional service. The warm welcome extended by Ayoub, Fati and the entire team is a recurrent highlight in the reviews with guests often describing them as incredibly kind, helpful and always ready to assist with any needs. The staff's dedication to providing a pleasant stay is evident with many noting the team's ability to create a family-like atmosphere within the riad.
The attention to detail and personal care provided by employees such as Ayoub and Fatima are particularly noteworthy. From offering the best local advice to preparing delicious Moroccan tea, the staff members go above and beyond to ensure a memorable experience for every guest. The exemplary hospitality extends to the entire team with many mentioning the friendliness and availability of employees at all hours, always with a smile and a willingness to help.
Overall, the reviews highlight an outstanding level of service at Riad Kenzo, driven by a team that excels in creating a welcoming and pleasant environment. The staff's consistent kindness, helpfulness and genuine care for their guests contribute significantly to the charm and appeal of this beautiful riad in Marrakech.
Wi-Fi
Riad Kenzo offers a range of amenities, but the Wi-Fi appears to be a notable area for improvement. Guests have experienced a variety of issues with the connection, ranging from slow and weak signals to complete lack of service in certain areas, particularly on the upper floors. While some had good reception initially, many reported that the service became inconsistent and unstable with recurring issues throughout their stays. Despite these issues, it seems that for some, the Wi-Fi problems were not significant enough to impact their overall experience at the riad. However, for those relying on a stable internet connection, the unreliable Wi-Fi could be a notable inconvenience.
Pool
Riad Kenzo features a small but stylish pool situated in the interior courtyard, which many guests find to be a delightful escape from the heat. Though not a swimming pool in the traditional sense, the pool is often described as more of a hot tub or decorative pond, perfect for a quick, refreshing dip. Some felt the water was colder than expected, making it less inviting for a prolonged stay. Despite its size, the pool adds to the ambiance and is especially appreciated during hot weather, providing a pleasant spot to relax. However, potential visitors should manage their expectations, as the pool appears larger in photographs than in reality.
4 Star
Nestled in the heart of Marrakech, Riad Kenzo emerges as an ideal accommodation choice for travelers seeking a four-star experience. The riad exudes a family-like warmth in its management, ensuring a welcoming atmosphere for guests. The establishment stands out for its exceptional cleanliness and well-maintained surroundings, making it a reliable choice for discerning visitors.
The riad's location is highly praised for its convenience and the pricing is considered excellent value for the amenities provided. Guests are greeted by a magnificent entrance, highlighted by a beautiful pool that sets a tranquil tone for their stay. The property itself is described as both comfortable and clean with a staff noted for their friendliness and helpfulness.
Riad Kenzo's offering extends beyond mere aesthetics; it provides a comprehensive range of facilities, ensuring that guests have everything they need for a pleasant stay. Overall, the positive feedback underscores the impeccable standards of service and the breathtaking ambiance of the riad, making it a top recommendation for anyone visiting Marrakech.
Boutique-Style
Nestled in the heart of the medina, Riad Kenzo is often described as a hidden gem characterized by its authentic charm and meticulous decoration. This boutique hotel stands out for its beautiful, traditional structure, offering an intimate and cozy atmosphere that makes guests feel right at home. The riad's central location provides easy access to the bustling bazaar, yet it maintains a peaceful and quiet ambiance within its walls.
The beautifully decorated rooms and spaces are well-maintained, providing a comfortable retreat from the busy streets outside. Guests frequently highlight the personalized attention they receive, praising the charming staff for their warm hospitality. The rooftop rooms are particularly favored for their good position and the unique experience they offer.
Overall, Riad Kenzo is celebrated as a classic and beautifully characteristic property, offering a lovely introduction to the local culture and ambiance. Its unique placement and authentic decor make it a standout choice for those looking to immerse themselves fully in the spirit of the medina.
Yes, Riad Kenzo has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Riad Kenzo.
Yes, Riad Kenzo welcomes dogs.
No, parking facilities aren't available at Riad Kenzo.