Riad Naya

Marrakech 31.62918800, -7.99118700 , Derb Snane 131 Lmouassine Medina (Show on Map)
9.4
Excellent


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Summary of reviewsRiad Naya, set in the heart of Marrakesh's vibrant Medina, offers an exceptional guest experience that combines the excitement of the city's central attractions with the tranquility of a peaceful retreat. Its unbeatable location, just a short walk from the famous Jemaa el-Fna square and bustling souks, allows guests to fully immerse themselves in the local culture and history without sacrificing quiet, restful nights.

The breakfast at Riad Naya is a standout feature, frequently praised by guests for its variety and quality. The meal, steeped in traditional Moroccan flavors with ingredients such as Arab bread, pancakes and freshly squeezed orange juice, is hearty and prepared with great care. The service extends to accommodating early departures with takeaway options, enhancing guest satisfaction.

The riad also provides affordable, delicious lunch and dinner options with fresh, generously portioned meals highlighted by the traditional tagines. The staff's attentiveness further enriches the dining experience, often going above and beyond to meet guests' needs, including logistical assistance and ensuring a relaxed dining atmosphere.

Guestrooms at Riad Naya are described as immaculately clean, comfortable and charmingly decorated, often incorporating traditional Moroccan design elements. The rooms are maintained to a high standard with daily cleaning, fresh linens and cozy, inviting atmospheres. Despite occasional mentions of smaller room sizes or minor issues, the overall comfort and cleanliness are consistently praised with many guests enjoying restful sleeps on the comfortable bedding.

The staff at Riad Naya, particularly individuals like Mustapha, Ayoub and Aziza, receive high commendations for their friendliness, professionalism and multilingual capabilities. Their warm hospitality, quick assistance and personal touches, such as a welcoming mint tea, significantly enhance the overall experience, making guests feel at home and even like part of a family. The consistently reliable and fast wifi also ensures that guests can stay connected, whether for casual browsing or teleworking, adding to the convenience and comfort of their stay.

In summary, Riad Naya excels in providing a delightful and relaxing stay for guests, marked by its prime location, exceptional culinary offerings, meticulous cleanliness, comfortable accommodations and outstanding service.
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Cheap Riad
Situated in the Medina, Riad Naya offers an affordable option with easy access to the city's attractions. The riad features a traditional design and comfortable accommodations.

3-Star Riad
Located in the Medina, Riad Naya offers comfortable accommodations and a traditional riad experience. Its focus on hospitality and comfortable settings aligns with the needs of value-conscious travelers.

Dog Friendly Riad

Small Riad

Room Types
Standard Double Room These air-conditioned rooms are individually decorated and feature free Wi-Fi, a seating area and a private bathroom.

Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room is furnished with a desk and a seating area and offers air conditioning, a wardrobe and an inner courtyard view. The unit has 2 beds.

Triple Room with Shower The triple room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

Apartment with Terrace Featuring a private entrance, this air-conditioned apartment consists of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The apartment's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The apartment provides soundproof walls, a coffee machine, as well as a terrace and a patio. The unit offers 1 bed.

About Riad Naya
License: 116/2015
Guest Reviews
9.4
Excellent
Location
Riad Naya boasts an enviable and strategic location in the heart of Marrakesh, nestled within the vibrant Medina. Guests consistently highlight its proximity to the famous Jemaa el-Fna square, often just a mere five-minute walk away. The hotel finds itself at the doorstep of the bustling souks, offering easy access to local markets and notable attractions, making it an ideal base for exploring the city's rich culture and history.

Despite being centrally located, Riad Naya is praised for its tranquil ambiance, providing a peaceful retreat away from the incessant hustle and bustle of the city. The riad’s situation in a quiet alley ensures guests can enjoy restful nights while still being minutes away from the vibrant energy of Marrakesh.

Visitors appreciate the convenience of being able to walk to major points of interest with everything necessary for their stay just a stone's throw away. Whether it’s venturing out for excursions, delving into the souks or savoring the local cuisine at nearby restaurants, guests find that the riad’s location enhances their overall experience.

In summary, Riad Naya is celebrated for its fantastic, central and quiet location, perfect for anyone wishing to fully immerse themselves in the charm and excitement of Marrakesh’s Medina.

Breakfast
At Riad Naya, breakfast is a highlighted offering that consistently impresses guests. Reviews emphasize a delightful and varied breakfast experience featuring traditional Moroccan fare. Homemade options are frequently praised with fresh, local ingredients such as Arab bread, pancakes, jams, olives and freshly squeezed orange juice. The breakfast is often described as abundant and hearty, leaving guests feeling well-nourished and ready for a day of exploration.

The staff's attention to detail shines through with many reviewers noting the care put into preparing each meal. The accommodation accommodating early departures by preparing takeaway breakfasts is particularly appreciated. Moreover, the variation in the breakfast menu—changing daily—adds an element of surprise and satisfaction for longer stays.

Guests not only praise the quality and taste of the breakfast but also the warm and hospitable service provided by staff members like Mustapha and Aziza. The breakfast setting, whether in the patio, garden or terrace, adds to the overall pleasant dining experience, making it a significant highlight of their stay.

Overall, Riad Naya's breakfast service is an exceptional start to the day, providing a robust and delicious array of dishes that reflect the rich culinary traditions of Morocco.

Dinner
For travelers seeking a serene dining experience, Riad Naya offers a quiet and welcoming atmosphere coupled with excellent value for money. Guests can enjoy lunch and dinner at affordable prices, a rare find in the area. The dishes are freshly prepared with ingredients bought on the same day, ensuring that each meal is not only delicious but also generously portioned. Highlights include traditional tagines, which have earned notable praise for their taste and quality.

The attentive and friendly management adds to the overall positive experience, going above and beyond to assist guests with their needs. This includes various conveniences such as staying in the riad until flight departure or helping with logistical needs like printing flight tickets. Guests have particularly cherished the moments of dining under the calm, relaxing ambiance of the riad, sometimes accompanied by a show, making it an unforgettable part of their trip.

Rooms
Rooms at Riad Naya receive extensive praise for their cleanliness and comfort. Guests frequently highlight the meticulous upkeep, noting that rooms are cleaned daily and well-maintained. The decor is often described as beautiful and the atmosphere cozy, which adds to the traditional riad experience. Spaciousness is another common compliment with several visitors enjoying large rooms with high, decorated ceilings and comfortable, well-furnished interiors. Despite some rooms being small, many find them still to be cozy and suitable for short stays, complete with essential amenities like air conditioning and private bathrooms.

Comfortable bedding is a standout feature with many guests enjoying a restful sleep. Although there are reports of some smaller spaces, they are often balanced by the charm and cleanliness that characterize the spaces. Multiple reviews mention the relaxing environment, supported by tasteful decor that incorporates traditional elements like stucco and tiles.

In terms of bathroom quality, guests appreciate the well-equipped facilities, though there are occasional mentions of external private bathrooms and issues with bathroom door functionality. The general consensus is one of satisfaction with the room condition, the quiet atmosphere and the effectiveness of air conditioning. Visitors find the rooms relaxing, making for an overall enjoyable and comfortable stay at Riad Naya.

Beds
Riad Naya has garnered consistent praise for its comfortable beds with many guests highlighting their satisfaction with the overall comfort and quality of the bedding. Descriptions often include terms like very comfortable, super comfortable and even superior bed. The mattresses, though noted by some visitors to be quite firm or even hard, are generally well-received for their comfort. Despite a few remarks about beds feeling as hard as a board or causing back pain, the majority of guests found the beds adequate for a restful night's sleep. The bedding itself, including pillows and sheets, receives commendations for being cozy and comfortable with some participants enjoying the softness of the sheets. While there are occasional critiques about the beds being old or the rooms small, the attentive daily change of beds contributes to the positive experience. Overall, the consensus is that Riad Naya provides a comfortable and inviting sleeping environment, despite some minor issues.

Cleanliness
Riad Naya consistently receives high praise for its exceptional cleanliness and well-maintained facilities. Guests frequently highlight how very clean and spotless the entire structure is, from the common areas to the individual rooms. They appreciate the neat and tidy appearance with cleaning services ensuring fresh linens and towels daily.

Attention to detail in cleanliness is evident with many remarking how the cleaning staff, particularly Mustafa and Taysir, maintain the Riad to a high standard. The rooms are described as cozy, comfortable and without any unpleasant odors with thorough daily cleaning routines that leave the space fragrant and welcoming.

Notably, the Riad’s commitment to hygiene and immaculate upkeep extends to all areas, ensuring an environment that is both serene and inviting. Guests also commend the well-kept and organized nature of the accommodation, enhancing their overall experience.

Despite some minor points, such as occasional issues with carpets or small room sizes, the overall sentiment remains overwhelmingly positive. The Riad is lauded as a super clean, pleasant place where guests can feel comfortable and well cared for.

Staff
The reviews for Riad Naya overwhelmingly highlight the exceptional quality of service provided by the staff, particularly individuals like Mustapha, Ayoub and Aziza. Guests frequently describe the staff as attentive, friendly and extremely helpful, noting their ability to speak multiple languages including Spanish, French, Arabic, English and Italian. Mustapha receives significant praise for his kindness, welcoming nature and professionalism, often going the extra mile to ensure guests have a pleasant stay by offering great tips and advice about the city. Aziza is also commended for her delicious homemade breakfasts that make mornings delightful for guests.

The accommodating hosts are always ready to assist with organizing excursions and addressing any issues promptly. The personal touches, like Mustapha’s warm welcome with traditional mint tea and tranquil music, add to the comforting and inviting atmosphere of the riad. The staff’s kindness, smile and service orientation are repeatedly highlighted, creating a truly relaxing and special experience for visitors. The high level of attention and the hospitable environment are big draws for guests, some of whom have stayed multiple times, appreciating the hosts' detailed guidance and warm hospitality that often makes them feel like part of a family.

Wi-Fi
Riad Naya offers an excellent and fast wifi connection, making it an ideal choice for those needing stable internet access during their stay. Several reviews highlight the strong and reliable wifi, which is available throughout the Riad, including the courtyard where guests can work comfortably thanks to the presence of electrical outlets. Notably, the wifi is described as being particularly stable, which is not commonly found in Marrakech.

The internet connection at Riad Naya is also praised for being sufficient for teleworking and video calling with multiple networks ensuring good connectivity. While a few guests noted that Apple devices may struggle on the top floors, the wifi works great in the lobby and Android devices face no such issues.

Additionally, the Riad’s central and well-located position, along with excellent services like taxi arrangements to and from the airport, further enhances the convenience of staying at Riad Naya.


No, Riad Naya doesn't have any pool.

No, a spa isn't available at Riad Naya.

Yes, Riad Naya welcomes dogs.

No, parking facilities aren't available at Riad Naya.

No, Riad Naya doesn't have a gym.

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