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Summary of reviewsRiad Roxanne stands out as a serene oasis in the bustling heart of Marrakech, offering guests a memorable and enchanting experience. Nestled in the historic Medina and within walking distance to Jemaa el-Fnaa Square, the riad provides a unique blend of convenience and authenticity. Its peaceful setting in a residential neighborhood allows guests to immerse themselves in the genuine daily life of the locals, away from the typical tourist areas, creating a quiet retreat characterized by tranquil beauty and Moroccan charm.
The riad's breakfast is often highlighted by visitors as a delightful start to the day, offering delicious and hearty traditional Moroccan dishes, served by kind and professional staff. Dinners are equally praised, especially for the standout homemade lamb tagine and couscous, served upon request with exceptional service. Guests enjoy the chance to savor these flavorful meals in such a quaint setting.
The accommodations at Riad Roxanne are praised for their beautiful fusion of traditional Moroccan elements with modern comforts. The rooms, particularly the suites with private terraces, exude charm and comfort. Despite some minor issues related to upkeep and room amenities, the riad's decor and ambiance overwhelmingly enhance the guest experience, offering a comfortable and charming retreat.
Among the highlights of Riad Roxanne is its stunning pool area, which provides a refreshing escape amidst lush greenery, encouraging relaxation and rejuvenation. The heated pool is complemented by a picturesque rooftop terrace offering breathtaking sunset views, contributing to the riad's romantic allure.
Visitors often commend the exceptional hospitality of the staff, whose friendliness and helpfulness significantly enhance the stay, making guests feel warmly welcomed and attended to. Although the WiFi connection can be inconsistent, particularly on upper floors, the overall experience at Riad Roxanne leaves a lasting positive impression.
Riad Roxanne is celebrated for its picturesque setting, exquisite decor, and welcoming atmosphere, offering a perfect blend of exploration and relaxation. Its enchanting environment paired with top-notch service creates an unforgettable escape for travelers who appreciate authenticity, tranquility, and a touch of romance in the vibrant city of Marrakech. Show more
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Luxury Riad
Riad for Honeymoon
Romantic Riad
Riad with Swimming Pool
Heated Pool Outdoor Pool
Small Riad
Riad for Yoga
4-Star Riad
Riad with Outdoor Pool
Riad with Heated Pool
Room Types
Superior Double RoomThe room features satellite TV, a view of the patio, and the private bathroom is complete with a shower and toilet.
Standard Double RoomThe double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Deluxe SuiteBoasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The unit has soundproof walls, garden views, a terrace and chocolate is available for guests. The unit has 1 bed.
SuiteFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The unit features soundproof walls, garden views, a patio and chocolate is provided for guests. The unit offers 2 beds.
Standard Double RoomThe double room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Standard Double RoomThe double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Superior Double RoomThe double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Standard Double RoomThis air-conditioned double room has a desk, a patio, an inner courtyard view and a private bathroom. The unit has 1 bed.
Standard Double RoomThis air-conditioned double room features a desk, a patio, an inner courtyard view and a private bathroom. The unit offers 1 bed.
Superior Double RoomThe double room offers air conditioning, a private entrance, a balcony with an inner courtyard view as well as a private bathroom boasting a shower. The unit has 1 bed.
Superior Double RoomThe double room provides air conditioning, a private entrance, a terrace with an inner courtyard view as well as a private bathroom featuring a bath. The unit offers 1 bed.
Superior SuiteBoasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. The suite features air conditioning, soundproof walls and a minibar and chocolate is available for guests. The unit has 1 bed.
Guest Reviews
Location
Riad Roxanne's location in Marrakech provides a unique blend of convenience and authenticity, nestled in the historic Medina. Guests appreciate the proximity to Jemaa el-Fnaa Square and other main attractions, often noting it as a 15 to 20-minute walk. While not at the heart of the bustling tourist areas, the riad offers a peaceful retreat away from the noise, surrounded by the vibrant life of local residents. Its setting allows guests to experience genuine daily life rather than remaining amidst the typical tourist bustle.
Despite some reviews highlighting the area as not ideal or feeling a bit intimidating, particularly after dark, others enjoy the peaceful atmosphere that comes with being slightly off the beaten path. The riad is in a residential neighborhood, making it a serene oasis within the medina. The historic district provides a backdrop that enhances the traditional ambiance of the Moroccan experience, complete with a beautiful pool and quiet setting.
While some guests have found the neighborhood challenging to navigate or note it feels less secure particularly for solo female travelers in the evening, many praise the riad’s beautiful interiors and tranquil environment. It’s a place where the doors open to transport visitors into a fairy-tale world, making the walk back worthwhile after a busy day exploring Marrakech.
Breakfast
Riad Roxanne offers a breakfast experience that many guests find delightful and satisfying. Visitors frequently praise the breakfast as delicious, plentiful, and often varied, with options that can fill them up until evening. The meals are typically homemade and reflect traditional Moroccan styles, serving elements like omelettes, cakes, breads, and jams, often prepared on the spot. The attentive and friendly staff contribute significantly to the breakfast's appeal, serving meals with kindness and professionalism. While most guests express satisfaction with the quality and variety of breakfast options, some note a lack of fresh juice and limited savory choices. A few suggest improvements in variety and freshness to fully match the expectations set by the cost. Overall, Riad Roxanne's breakfast is considered a highlight of the stay, with its hearty servings, local flavors, and exceptional service leaving a positive impression on many guests.
Dinner
Riad Roxanne offers a delightful dining experience, often highlighted by guests for its excellent and homemade cuisine. Among the standout dishes, the lamb tagine and couscous receive particular praise for their delicious flavors, with some guests expressing a wish to enjoy them every night. Meals are prepared on request, allowing guests to have their culinary desires catered to by the skilled staff. The riad's team is noted for their friendliness and helpfulness, always ready to assist with inquiries related to transfers, dinner, or other needs.
While dinner at the riad is generally recommended, some guests find it limited compared to other options they have experienced elsewhere in the city. Despite this, many still appreciate the opportunity to savor tasty meals like tagine and couscous in a pleasant setting. Guests are advised to book their dinner option in advance to ensure a seamless dining experience. Overall, dining at Riad Roxanne is characterized by excellent homemade dishes and accommodating service, although some limitations exist in terms of variety and timing.
Rooms
Riad Roxanne in Marrakech offers a range of exquisite rooms that receive high praise from guests for their beautiful and unique decor, blending traditional Moroccan elements with modern comforts. Many guests highlight the spaciousness and charm of the rooms, especially the suites that come with additional outdoor spaces like private terraces and jacuzzis. Each room is individually decorated, ensuring a unique experience for every guest, with the larger rooms particularly noted for their comfort and style.
The decor of the bathrooms also stands out, with stunning tiles and ample space contributing to the overall allure of the accommodation. Comfort is a recurring theme, with numerous guests appreciating the comfortable beds and fresh linens. However, while most rooms are described as clean and well-maintained, some guests mention that rooms are not cleaned daily during their stay, and towels are not always replaced.
There are a few minor concerns observed by guests, such as certain rooms being a bit dark or experiencing slight humidity issues, and some bathroom facilities needing maintenance. Noise can also be a problem in rooms facing the street, and privacy is sometimes limited in rooms with less enclosed bathroom setups. Despite these issues, many guests find the Riad to exhibit an authentic charm, providing a tranquil retreat from the bustling city.
Overall, Riad Roxanne is celebrated for its striking decor, comfortable accommodations, and the welcoming atmosphere created by the helpful staff, making it a memorable place to stay in the heart of Marrakech.
Beds
Guest reviews of Riad Roxanne present a mix of opinions concerning the beds. On the positive side, many guests emphasize the large size and comfort of the beds, describing them as clean and comfortable, with some highlighting the bedding as being particularly cozy. Instances of exceptionally comfortable mattresses are mentioned, with one guest describing their experience as the best sleep ever. Additionally, details such as the spaciousness and cleanliness of the rooms contribute to a positive overall impression.
Conversely, several reviews point out issues with mattress comfort and the state of bedding. Some mattresses were described as worn out, old, or too soft, with a few even likening their condition to a "ditch" or "sunken." Some guests experienced discomfort due to dusty beds or unwashed linens. There are also mentions of smaller rooms and inadequate storage, which might detract from the overall comfort for some.
In summary, while many guests enjoy the comfortable and spacious beds, others have noted areas for improvement relating to the upkeep of mattresses and bedding.
Cleanliness
Riad Roxanne impresses with its beautiful Moroccan design and charming, quiet atmosphere, set amid lush greenery. Guests frequently praised the welcoming, attentive staff, contributing to a warm and hospitable environment. The property is predominantly clean with certain areas upheld to a good standard, maintaining a tidy and hygienic atmosphere. However, some aspects of housekeeping need attention, as certain rooms and facilities show signs of wear and require better upkeep. Issues like dust, sandy floors, and limescale in showers were noted, and some furnishings appeared stained and in need of maintenance. Although the overall cleanliness is satisfactory, the luxurious ambiance of Riad Roxanne is slightly overshadowed by a need for renovation in some areas. Despite these detractors, the allure of the riad's enchanting decor and serene setting remains a significant draw for visitors.
Staff
Riad Roxanne is renowned for its exceptional staff, whose friendliness and helpfulness leave a lasting impression on guests. Visitors often highlight the staff's warm and welcoming nature, describing them as kind, attentive, and always ready to assist. Particular praise is often reserved for Amina, Ali, and Sanaa, who go the extra mile to ensure guests have a pleasant stay. The team is recognized for being incredibly accommodating and responsive, willingly offering information and advice. Despite any minor issues, such as dust on lounge cushions, the overwhelmingly positive atmosphere fostered by the staff makes guests feel at home. The expert hospitality and linguistic proficiency of the team add to the charm of this serene retreat. Riad Roxanne's staff truly embodies top-notch service, making every visitor's experience memorable.
Wi-Fi
Riad Roxanne offers a charming atmosphere with attentive staff always present at the reception, ready to assist with any queries or concerns. The WiFi service, however, presents some challenges for guests, with connectivity being more reliable on the ground floor around the pool area. Visitors have noted that the signal tends to weaken as you move to the upper floors, particularly in the rooms where it can be patchy and subject to timeouts. While some experienced seamless internet access, others reported frustration over intermittent connections or complete absence of service, especially when doors were closed or on the second day of their stay. Overall, the Riad has areas with operational WiFi, but improvements could enhance the guest experience, particularly in ensuring consistent connectivity throughout the premises.
Pool
Riad Roxanne is celebrated for its remarkable pool, offering an oasis of tranquility amidst lush greenery and warm Moroccan days. The pool area is beautifully decorated and meticulously maintained, embodying a charming and refreshing retreat. Visitors marvel at the heated pool, which is splendidly surrounded by vibrant vegetation, making for a delightful setting throughout the seasons. The pool, although modest in size, is appreciated for its cooling waters, especially after a tiring exploration of nearby Jemaa El Fna Square. A significant advantage is the patio, where the pool offers much-appreciated shade and a cool respite from the heat, ensuring relaxation and comfort at any time of day.
Beyond the pool, Riad Roxanne impresses with its rich botanical environment, lovely seating areas, and a magnificent rooftop terrace promising breathtaking sunset views. The rooftop, alongside the garden, serves as a tranquil escape, with ample seating for guests to unwind and luxuriate in the serene surroundings. Additionally, the warm hospitality of the staff enhances the overall experience, making guests feel welcomed and content during their stay. With its inviting ambiance and thoughtfully curated spaces, including a lovely jacuzzi on the rooftop, Riad Roxanne is certainly recommended for a memorable visit.
3 Star
Riad Roxanne offers guests an enchanting experience in the heart of the Medina with dreamy accommodations and well-attended facilities. The riad is adorned in Marrakech style decor, perfectly meeting expectations for an authentic stay. The charming and cozy atmosphere sets the tone for a peaceful retreat within the bustling city. Visitors consistently praise the kind staff and emphasize the unbeatable price-quality ratio. While some minor improvements such as larger wardrobes and washing machines could enhance comfort, these considerations are easily overshadowed by the overall positive experience. The spectacular terrace and inviting pool highlight the allure of Riad Roxanne, making it a highly recommended choice for travelers seeking the dual appeal of exploring the vibrant Medina while enjoying a serene sanctuary.
Luxury
Nestled in the vibrant heart of Marrakech’s historic Médina, Riad Roxanne emerges as a true oasis amid the bustling cityscape. Visitors consistently praise the tranquil environment, describing it as a haven of peace and calm. Although the Riad reflects the ancient charm of its surroundings rather than modernity, it offers remarkable comfort and a luxurious feel during the stay. The riad is adorned with lovely decor and an abundance of plants, creating an atmosphere so enchanting that guests often liken it to a fairytale.
The service provided by the staff is reported as excellent, combining professionalism with warmth and friendliness. Guests frequently comment on the flexible and kind nature of the staff, with many memorable interactions, such as those with Cao Cao, enhancing the overall experience. The Riad's rooms, including the striking Sahara room with its private terraces, further add to the sense of indulgence, though some note the absence of toiletries as a minor inconvenience.
Riad Roxanne offers great value for money, providing a luxurious retreat from the chaos of the lively Marrakech center. The couscous is especially highlighted as a culinary delight, further accentuating the pleasurable experience. Overall, Riad Roxanne consistently leaves a lasting impression on its guests, combining beauty, comfort, and outstanding service to create an unforgettable escape.
Romantic
Riad Roxanne offers an enchanting escape from the lively chaos of Marrakech, offering a romantic and tranquil retreat for those seeking a peaceful getaway. Described as an authentic and magnificent oasis, the riad provides an intimate atmosphere, highlighted by its lovely rooftop adorned with greenery. Guests appreciate the charming details such as a delightful fireplace that adds a touch of warmth and coziness to the environment. The establishment embodies a serene haven, offering a calm and soothing atmosphere that contrasts perfectly with the hustle and bustle of the city.
Guests find the riad to be a small paradise where each room is uniquely decorated, enhancing the feeling of being in a dreamlike setting. The romantic ambiance is especially noted in suites that, while dark, create an inviting and intimate experience. For a truly special evening, the Marrakech apartment offers a private jacuzzi on the roof, ideal for a couple's retreat.
Emphasizing its nature and animal-friendly atmosphere, Riad Roxanne appeals to couples, families, and groups alike who are in search of a magical place to unwind. Its reputation as a corner of paradise within the medina makes it a highly recommended destination for those looking to recharge amidst the lively streets of Marrakech.
Yes, Riad Roxanne has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Riad Roxanne.
No, Riad Roxanne doesn't allow dogs.
No, parking facilities aren't available at Riad Roxanne.