Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe ibis Marseille Timone hotel earns high praise for its strategic and convenient location, particularly appreciated for its proximity to Timone and La Conception hospitals, as well as the La Timone metro station. This prime positioning makes it easy for guests to access the city center and explore Marseille with ease. The area around the hotel is described as a good mix of tranquility and accessibility, bolstered by nearby supermarkets, shops and eateries, making essentials readily available.
The hotel’s breakfast is often spotlighted for its variety and quality, featuring a wide array of flavorful and hearty options. Guests appreciate the attentive and organized service during breakfast, despite minor critiques regarding certain items and occasional stock shortages. Dinner at the on-site restaurant receives similarly positive feedback for its convenience, value for money and the quality of food, enhanced by a welcoming atmosphere and friendly service.
Rooms, while typically small, are generally clean and functional. Effective soundproofing and comfortable beds contribute to a pleasant stay. Rooms for guests with reduced mobility are particularly commended for their spaciousness and quality. However, some guests noted the need for updates and minor maintenance improvements.
Cleanliness at the hotel presents a mixed picture. Many guests applaud the overall tidiness and regular housekeeping, yet others report inconsistencies, particularly regarding the bathrooms and common areas. Despite this, the staff's friendliness and helpfulness are consistently highlighted, contributing positively to the overall guest experience.
The hotel provides free and reliable wifi, ensuring connectivity for guests and its secure, private parking is valued for its convenience despite additional costs. The family-friendly environment, including connecting rooms and attentive service towards children, makes it a good option for family stays.
While the hotel's three-star rating is sometimes questioned by guests who feel it does not fully meet their expectations, it still maintains a satisfactory standard for many, particularly for business travelers who appreciate its strategic location and functional room setups. The hotel’s accessibility features further enhance its appeal, making it suitable for a diverse range of guests.
Overall, ibis Marseille Timone offers a blend of convenience, comfort and value for money, making it a commendable choice for visitors to Marseille whether for leisure, medical appointments or business. Show more
Read review summaries for all categories
Categories
Hotel with Parking
This hotel provides private covered parking on site, available 24/7. There is a daily charge for the parking facility.
Cheap Hotel
This hotel provides a comfortable and convenient stay in the Timone area, with standard amenities at an affordable price. It's a practical option for budget-conscious travelers.
Accessible Hotel
This hotel offers several accessibility features including wheelchair accessibility, rooms specifically adapted for people with reduced mobility, a toilet for disabled guests, a lift, handrails in stairways, a wheelchair-accessible path of travel, a wheelchair-accessible public bathroom, and a wheelchair-accessible registration desk.
3-Star Hotel
Located near the Timone hospital, this hotel offers practical accommodations for visitors and those with business at the hospital. It provides standard ibis amenities for a comfortable stay.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Room Types
Standard Double RoomThe double room offers parquet floors, heating, as well as a private bathroom boasting a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Standard Twin RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
7.5
Good
Location
Nestled in a prime spot, the Ibis Marseille Timone enjoys rave reviews for its convenient location. Situated close to Timone and La Conception hospitals, it's a top choice for medical appointments and family visits. Merely a stone's throw from the La Timone metro station, the hotel offers easy access to the city center, just four stops away, making it perfect for sightseeing or quick city center visits. Travelers can effortlessly explore Marseille thanks to the well-connected public transport options nearby, including metro and multiple bus lines. Many guests appreciate the proximity to supermarkets, shops and eateries, ensuring all essentials are within easy reach.
The locality is praised for being good with a mix of tranquility and accessibility. Moreover, the hotel's central position makes it convenient for both business purposes and leisure, including visits to Stade Velodrome and the Old Port. Parking, though paid, adds to the convenience for those driving in. Despite some minor noise due to the hospital vicinity, the overall experience is enhanced by the friendly staff and clean, well-lit premises. In summary, the hotel's strategic location and comprehensive amenities make it a great base for exploring Marseille or attending to professional and personal commitments in the area.
Breakfast
The breakfast at ibis Marseille Timone garners generally positive feedback from guests, highlighting its variety and quality. The buffet offers multiple quality products and an array of choices, including eggs, grilled bacon, cereals, fresh fruits and pastries. Many reviews praise the breakfast for being hearty and tasty with some describing it as very good, complete and delicious. The staff receives commendations for their attentiveness and numerous guests find the breakfast to be clean and well-organized.
Despite the overall positive sentiment, there are a few critiques. Some find the breakfast not very filling, lacking in dishes or consider it mundane. A few comments mention that certain items like scrambled eggs and bacon can be cold and pastries may sometimes be frozen. Additionally, the breakfast price is viewed as a bit high by some and occasional shortages in the buffet's stock during service peak times are reported.
In summary, the breakfast at ibis Marseille Timone is frequently applauded for its comprehensive and varied offerings, though there are minor areas where improvements could be made. The combination of good quality food, a broad selection and satisfactory service makes it a generally favorable aspect of the guest experience.
Dinner
The evening dining experience at 'ibis Marseille Timone' offers a variety of impressions from its guests. The hotel’s on-site restaurant provides the convenience of dining without needing to venture out, which guests find very appreciated. Many highlight the restaurant's good value for money, affordable meal options and welcoming terrace, making it a pleasant spot for both dinner and breakfast.
Guests have positively noted the quality of dishes prepared by the chef and the friendliness and helpfulness of the restaurant staff. The presence of the restaurant is described as very convenient and a major advantage, especially given the limited dining options in the surrounding area.
However, some reviews pointed out areas for improvement. Issues such as limited menu choices, occasional use of frozen items and some less favorable experiences with specific dishes like the overcooked hamburger or burned prawns were mentioned. There were also remarks about the restaurant being closed on Fridays and some inconsistencies in food quality.
Overall, despite a few critiques, the restaurant at 'ibis Marseille Timone' generally provides a decent and affordable dining option with good service, making it a valuable amenity for guests staying at the hotel.
Rooms
The rooms at ibis Marseille Timone are generally small and would benefit from some refreshing and renovation. However, the cleanliness is often noted positively with many guests remarking on the spotless condition of their rooms and bathrooms. Soundproofing is effective, especially in rooms facing the boulevard, making for a comfortable stay despite the city's hustle and bustle. The beds are functional and comfortable, which adds to the overall convenience.
Rooms designed for guests with reduced mobility receive high praise for their quality and spaciousness. Despite most rooms being on the smaller side, some of the larger rooms are well-furnished and spacious, especially compared to standard Ibis accommodations.
There are a few recurring issues such as dim lighting, outdated decor and minor maintenance problems like faulty showers, noisy air conditioning and mold in the bathrooms. Cleanliness in some rooms falls short with reports of dirty linens and unpleasant smells. Extra amenities are lacking with insufficient trash bins and occasional soap shortages in dispensers.
Despite these drawbacks, the value for money is considered fair and the helpfulness of the staff leaves a positive impression. The functional approach of the rooms makes it a viable choice for short stays or business trips. The hotel offers secure parking and a nice lounge area, enhancing the stay experience.
In summary, while ibis Marseille Timone offers functional, clean and comfortable accommodations, room sizes and aesthetic updates could be improved to meet the needs of all guests.
Beds
The beds at ibis Marseille Timone receive mixed feedback from guests with many highlighting the comfort and quality. Several reviews praise the bedding as very comfortable with guests frequently noting the good quality, cleanliness and soundproofing of the rooms. Positive mentions also include comfortable pillows and regularly changed linens. While some found the beds to be too soft or the bedding uncomfortable, the overarching sentiment leans towards satisfaction with the bed comfort and room amenities. Fresh and clean towels add to the overall positive experience with some reviews specifying that the beds and pillows are notably comfortable. Despite a few mentions of small beds or synthetic sheets being too warm, the majority of guests seem to have enjoyed a restful and comfortable stay.
Cleanliness
When considering the cleanliness at ibis Marseille Timone, the feedback presents a mixed picture. Many guests have positively noted the general cleanliness of their rooms upon arrival, highlighting clean towels, regularly changed linens and daily housekeeping as strengths. Some reviewers described their rooms as "clean, simple and adequately equipped," while others praised the overall cleanliness with everything tidy and well-maintained in certain areas.
However, there seem to be notable inconsistencies. Some guests reported superficial cleaning, dirty furniture and issues such as yellow water from faucets or missing soap in the shower. The bathrooms, in particular, appeared to be a recurring problem with several comments pointing out mold, dirt and poor conditions. Communal areas, elevators and hallways also received criticism for not being as clean as expected.
Although the cleanliness and maintenance of the establishment varied, staff were generally described as pleasant and accommodating. Cleanliness issues seemed to impact some guests more than others with a few mentioning persistent odors and a need for renovation. Overall, while some visitors found the cleanliness satisfactory, others felt it needed significant improvement, especially in specific areas like bathrooms and common spaces.
Staff
The staff at ibis Marseille Timone have garnered a mix of reactions from guests, but the positive feedback clearly outweighs the negative. Guests repeatedly highlight the friendliness and helpfulness of the staff, often describing them as very friendly, welcoming and attentive. The reception team, in particular, receives high praise for being courteous, smiling and always responsive. Guests appreciate the professional and supportive attitude of the staff with many noting their kindness and efficiency.
Several reviews commend the excellent welcome and the quality of service provided, emphasizing the top-notch and accommodating nature of the team. From the reception to the restaurant, the staff are described as empathetic, charming and super friendly. It's clear that the staff at ibis Marseille Timone go out of their way to ensure guests feel welcome and attended to, contributing significantly to a pleasant stay experience. Despite a few mentions of inattentiveness and unpreparedness, the overwhelming consensus is that the staff's positive and friendly demeanor sets a commendable standard for hospitality.
Wi-Fi
The wifi at ibis Marseille Timone receives generally positive feedback from guests. Many highlight the fact that wifi is provided free of charge and describe it as good, great or solid. The wifi connection is often praised for its reliability and speed with several guests mentioning that they had no issues and found it easily accessible. However, a few guests noted that the internet connection could sometimes be slow or problematic, suggesting that Wi-Fi access could use some improvement in certain instances. Overall, most guests seem satisfied with the wifi service offered at the hotel.
Parking
Finding a place to park in a bustling city can often be a challenge, but the Ibis Marseille Timone seems to have addressed this common traveler concern quite efficiently. Guests find the parking facilities to be very useful and convenient with an underground option that is appreciated by many. Although the parking is not free, it is reasonably priced for the area with options around 10-12€ per day. This secure parking option allows guests to leave their cars without worry, as it is guarded and private.
The facility is especially noted for being useful and spacious enough to accommodate cars, albeit with a height limit of 1.90 meters. Some reviews mention that the parking can be narrow, but this doesn't seem to greatly detract from its overall utility. The hotel staff's accommodating nature further enhances the parking experience, making it a stress-free benefit of staying at Ibis Marseille Timone.
Given the high rates of parking on the streets outside, the secure underground parking provided by the hotel is seen as a valuable perk. The convenience of having 24-hour access offers guests peace of mind as they explore the city. Overall, despite a few mentions of the parking fees being on the higher side or parking spaces being tight, the general sentiment is that the parking facilities greatly add to the value and comfort of a stay at this hotel.
Family
The 'ibis Marseille Timone' is well-regarded for its family-friendly environment, making it an ideal choice for family stays. It offers connecting rooms and family-friendly accommodations, ensuring comfort and convenience for all members. The staff is friendly and attentive to families with children particularly well taken care of during meals and breakfast. The hotel’s location is also notable for its easy access and proximity to the Timone hospital, which is beneficial for those accompanying patients. Overall, 'ibis Marseille Timone' is a good place for a pleasant family stay.
3 Star
Ibis Marseille Timone has mixed feedback regarding its three-star rating and overall experience. While it is advertised and expected to meet three-star standards, some guests feel it falls short of this benchmark. Concerns were raised about cleanliness and service, stating that it does not live up to the typical expectations associated with the Accor group's standards. There were also remarks indicating that the price might be excessive for the quality offered with some guests feeling it barely meets budget hostel standards. However, there are comments suggesting it maintains the classic Ibis experience that some patrons might still find satisfactory. Overall, it seems that Ibis Marseille Timone may need improvements to fully align with the three-star promises and customer expectations.
Business
The Ibis Marseille Timone offers excellent value for business travelers with its strategic location close to the business district, making it an ideal choice for work-related trips. Guests have praised the hotel for being convenient and practical for business stays. The rooms are specifically noted for being suitable for work, featuring a large desk with an outlet that enhances productivity. This business-friendly hotel ensures that stays are comfortable and functional, meeting the needs of its guests on business trips. Overall, it’s a reliable option for those needing convenient accommodations in Marseille.
Accessible
The ibis Marseille Timone hotel earns high marks for its accessibility features, making it a convenient option for travelers with disabilities. The hotel is well-connected and easily accessible by public transport, including metro and bus routes, allowing guests to navigate the city with ease. Located near the Timone Hospital, the hotel is also simple to reach by car with accessible parking spaces available.
Guests have praised the accessible rooms, noting that they are particularly good for those with reduced mobility. The hotel offers amenities such as comfortable, clean beds and good showers, making the stay pleasant and hassle-free. The check-in and check-out processes are accessible and the elevator is reliable for moving between floors.
While the aisle leading to the toilet could be wider, the overall navigation within the hotel is seamless for wheelchair users. With its proximity to the city center and public transportation, the ibis Marseille Timone ensures a comfortable and accessible stay for all its guests.
Dog Friendly
The ibis Marseille Timone is a pet-friendly hotel that warmly welcomes guests traveling with their dogs. Reviewers appreciate the dog-friendly nature of the establishment, noting it as an ideal place for those who do not want to leave their pets behind. The convenience of allowing pets enhances the overall experience, making it a comfortable stay for both owners and their furry companions. Additionally, the hotel provides a favorable environment nearby for dog walking, which is a significant plus for dog owners. Guests consistently highlight the hotel's accommodative policy towards dogs, further solidifying its reputation as a very dog-friendly establishment.
No, ibis Marseille Timone doesn't have any pool.
No, a spa isn't available at ibis Marseille Timone.
Yes, ibis Marseille Timone welcomes dogs.
Yes, parking facilities are available at ibis Marseille Timone.