Days Inn by Wyndham St. Louis/Westport MO

Maryland Heights 38.69559100, -90.44217800 , 1970 Craig Road (Show on Map)
4.4
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsDays Inn by Wyndham St. Louis/Westport MO enjoys praise for its prime location, making it exceptionally convenient for travelers. The hotel's proximity to major highways, key landmarks and venues such as Forest Park and local airports enhances its appeal. Guests noted the advantage of ample parking and reasonable pricing, emphasizing its value given the strategic location close to Westport Plaza and various attractions.

The staff generally received positive feedback for their politeness, helpfulness and accommodating nature. Specific personnel were commended for going the extra mile, providing discounts and efficiently handling requests, which contributed to a welcoming atmosphere for many visitors.

While some guests found the beds clean and comfortable with well-maintained sheets and towels, experiences were mixed. Some guests highlighted issues such as hard or uncomfortable beds, small pillows on king-sized beds and old or stained mattresses, indicating room for improvement in bedding quality.

On the downside, reviews consistently criticized the hotel's breakfast and room conditions. The breakfast was frequently described as limited, repetitive and lacking in variety with many expressing disappointment over missing hot options such as meat and eggs. The rooms faced significant scrutiny for uncleanliness and poor maintenance with reports of dirty carpets, mold, rust, unpleasant odors and malfunctioning amenities. These issues extended to overall cleanliness with mentions of filthy hallways, overflowing trash cans and unsanitary conditions like bed bugs.

In summary, while Days Inn by Wyndham St. Louis/Westport MO shines in location and staff friendliness, substantial drawbacks in breakfast offerings and room cleanliness leave guests with a mixed impression of their stay.
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Categories
Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Accessible Hotel

Room Types
King Room - Non-Smoking This air conditioned double room features a flat-screen TV and private bathroom.

Queen Room with Two Queen Beds - Non-Smoking This air conditioned quadruple room features a flat-screen TV and a private bathroom.

King Room - Disability Access - Non-Smoking This air conditioned double room features a flat-screen TV and a private bathroom.

Deluxe Queen Room with Two Queen Beds -Disability Access - Non-Smoking This air conditioned quadruple room features a flat-screen TV, couch and a private bathroom.

One Bedroom, Suite with 2 Double Beds, Non-Smoking This air conditioned suite features a flat-screen TV, couch and a private bathroom.

One-Bedroom King Suite - Non-Smoking This air conditioned suite features a flat-screen TV and a private bathroom.

One-Bedroom Executive King Suite - Non-Smoking This air conditioned suite features a flat-screen TV and a private bathroom.

King Room with Balcony/Patio - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Queen Room with Two Queen Beds and Balcony/Patio - Non-Smoking This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Guest Reviews
4.4
Rated
Location
Nestled conveniently in St. Louis, Days Inn by Wyndham Westport MO enjoys a prime location that caters well to various travelers. The hotel provides easy access to major highway arteries, making it a breeze for guests to navigate the area. Many found its proximity to key landmarks and venues highly beneficial with Forest Park less than 25 minutes away and a softball park just 15 minutes from the hotel. Guests appreciated its closeness to events and family gatherings, as well as the convenience for those visiting Barnes hospital.

Visitors highlighted the ample parking and reasonable pricing, emphasizing the value for the location. It's situated close to Westport Plaza and the airport, further enhancing its convenience. Additionally, its central and accessible position makes it a great choice for those looking to stay near concert venues and other local attractions.

Overall, the location of Days Inn by Wyndham St. Louis/Westport MO offers the perfect balance of accessibility and proximity, providing guests with a solid base for exploring the area and attending events.

Breakfast
Visitors to Days Inn by Wyndham St. Louis/Westport MO have varied opinions about the hotel's breakfast offerings. While some guests enjoyed the breakfast and found it to be a pleasant surprise, the general consensus leans towards disappointment due to its limited and repetitive nature. A few guests appreciated the inclusion of waffles and yogurt, describing the breakfast as decent or more than adequate. However, many others noted the absence of key breakfast items like meat, eggs and hot options. Common complaints included a lack of variety with some guests mentioning that the breakfast consisted only of bagels, muffins or even just a granola bar and fruit cup. Several reviewers observed that the advertised continental breakfast was nonexistent, sometimes downgraded to a minimal or even nonexistent selection. Overall, the breakfast received criticism for being subpar, poorly staffed and failing to meet expectations.

Rooms
The rooms at Days Inn by Wyndham St. Louis/Westport MO have received a significant number of negative reviews from guests. Common complaints include uncleanliness and poor maintenance with many describing the rooms as dirty, outdated and falling apart. Issues such as filthy carpets, bedspreads and microwaves, as well as mold and rust in the bathrooms, were frequently mentioned. Several guests reported a foul odor in their rooms, including smells of smoke, urine and weed, contributing to an overall unpleasant experience.

Concerns about safety were raised, largely due to the state of the rooms and the presence of bugs and stains. The bedding and furniture were described as old and in poor condition, while several reviews noted that amenities like the smoke detector were either malfunctioning or hanging off the wall. Issues with the keycards and non-functional amenities like the bathtub drain further marred the experience.

Though the rooms were noted to be spacious and equipped with basic amenities like a fridge and microwave, these positives were overshadowed by the extensive cleanliness and maintenance issues. Many guests felt the facility was not well-cared for and expressed disappointment in its overall quality.

Beds
During a visit to the Days Inn by Wyndham St. Louis/Westport MO, guests noted a mixed experience when it came to the beds. Many found the beds clean and quite comfortable, highlighting the sheets and towels as well-maintained. Positive remarks were specifically directed at the bed's comfort, contributing to a pleasant stay. However, some guests encountered less favorable conditions, such as hard or uncomfortable beds, issues with cleanliness and old, itchy bedding. Concerns about small pillows on king-sized beds and stained mattresses were also mentioned, pointing to areas that require attention. For travelers seeking assurance in bedding quality, it’s advisable to consider these varied experiences.

Cleanliness
Days Inn by Wyndham St. Louis/Westport MO garnered extensive feedback concerning the cleanliness of the establishment with the consensus portraying a largely negative experience. Guests frequently highlighted the overall filthy condition of the hotel, mentioning visibly dirty hallways and rooms. Problems included pervasive dirt, stains on walls and floors and overflowing trash cans outside the property. The rooms were particularly criticized for being dirty with specifics such as remnants of trash behind dressers, used and dirty linens and roach sightings being commonly reported. Mold in bathrooms and unpleasant odors, such as cigarette smoke and mustiness, further tainted the stay for many. Some guests expressed concerns about the property being run down, noting broken mirrors, frayed carpets and disrepair issues like non-draining tubs or leaking ceilings. Reports of bed bugs and a lack of thorough cleaning practices underscored a severe lapse in hygiene standards. Many found the overall environment to be unsafe and unwelcoming, contributing to a stark overall perception that the property was grossly unsuitable for accommodation.

Staff
Days Inn by Wyndham St. Louis/Westport MO boasts a team with a wide range of interactions according to guest reviews. Many visitors complimented the staff for being polite, accommodating and helpful, often remarking on their friendliness and courteousness. The politeness extended to specific instances where staff members went the extra mile, such as providing a hospital discount or efficiently handling requests for refunds.

However, the experiences were not universally positive. A number of guests reported encountering unprofessional behavior, particularly during check-in, where some staff members were described as rude or defensive. There were also instances where guests felt the staff were disinterested or not particularly helpful, including specific complaints about cleanliness and responsiveness.

Despite these occasional lapses, most comments suggested a generally friendly and pleasant atmosphere created by the staff with several individuals standing out for their exceptional kindness and assistance. The evening front desk staff and specific front desk personnel received particular praise for their excellent service and welcoming demeanor. On balance, while there are areas for improvement, many guests appreciated the amiable and helpful nature of the majority of the staff.


No, Days Inn by Wyndham St. Louis/Westport MO doesn't have any pool.

No, a spa isn't available at Days Inn by Wyndham St. Louis/Westport MO.

No, Days Inn by Wyndham St. Louis/Westport MO doesn't allow dogs.

No, parking facilities aren't available at Days Inn by Wyndham St. Louis/Westport MO.

No, Days Inn by Wyndham St. Louis/Westport MO doesn't have a gym.

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