Kings Head by Chef & Brewer Collection

Masham 54.22128500, -1.65593700 , Market Place (Show on Map)
8.4
Very Good


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Summary of reviewsThe Kings Head by Chef & Brewer Collection in Masham is a charming and picturesque hotel ideally located in the heart of the market square, offering guests an excellent starting point to explore local attractions such as the Black Sheep Brewery, Fountains Abbey and the Yorkshire Dales. The hotel is praised for its cozy pub atmosphere paired with modern comforts, making it a welcoming haven for travelers, especially those who enjoy walking paths, visiting local shops and trying nearby eateries.

The breakfast offerings at the Kings Head receive high commendations for their quality and variety with particular mention of the friendly and attentive staff like Chris and Gaye. Guests describe the breakfast as well-prepared, plentiful and often using locally sourced ingredients, making it a standout part of their stay.

Dinner at the hotel is generally appreciated for its delicious, well-presented food and generous portions, although some reviews note occasional slow service and the need to book in advance due to the restaurant's popularity. The warm, cozy pub atmosphere combined with friendly service enhances the dining experience significantly.

Rooms at the Kings Head are frequently praised for their spaciousness, cleanliness and comfort. The amenities, such as high-end tea and coffee setups and modern bathroom fixtures, are well-received despite occasional comments on the decor being slightly dated. The hotel is also noted for being pet-friendly, making it a good choice for dog owners.

Cleanliness is a strong point with many guests highlighting the spotless condition of the rooms and the high standards maintained by the housekeeping staff. However, some reviews mention minor issues like cobwebs or the need for maintenance in certain areas.

The staff at the Kings Head consistently earn high praise for their warm hospitality, friendly demeanor and exceptional service, greatly enhancing the overall guest experience. Staff members at the breakfast service and reception are particularly noted for their efficiency and helpfulness.

Wi-Fi at the hotel receives mixed reviews with some guests finding it adequate while others encounter issues with connectivity and registration. Despite these challenges, efforts from staff members to resolve any problems are appreciated.

For families, the Kings Head offers a welcoming environment with spacious family rooms and a child-friendly atmosphere. The staff’s understanding of family needs and the quality of the breakfast contribute to a positive experience for families staying at the hotel.

Opinions on the beds are varied with many guests finding them comfortable, while others find them too firm for their liking. Clean bedding and room amenities still contribute to a generally pleasant stay, but those who prefer softer beds might want to take note.

Overall, the Kings Head by Chef & Brewer Collection provides good value as a three-star hotel. While some aspects such as room decor and Wi-Fi could see improvements, the combination of its prime location, friendly staff, quality food and clean, comfortable rooms make it a solid choice for visitors to Masham.
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Dog Friendly Hotel
This 18th-century Georgian inn is located in Masham's market square and offers 27 en-suite bedrooms in its dog-friendly hotel. It provides a comfortable stay for guests and their four-legged friends, and is ideally located for exploring the Yorkshire Dales National Park.

Family Friendly Hotel

Hotel with Free Wi-Fi

Cheap Hotel

3-Star Hotel

Room Types
Double Room These rooms are situated in both the hotel and the courtyard and feature an en suite bathroom. All rooms have a flat-screen digital TV, free unlimited Wi-Fi, and tea and coffee making facilities.

Single Room All rooms have flat-screen digital TV, free unlimited Wi-Fi, and tea and coffee making facilities.

Twin Room Situated in both the courtyard area and the hotel. All rooms have an en suite bathroom, a flat-screen digital TV, free unlimited Wi-Fi, and tea and coffee making facilities.

Family Room Featuring free toiletries, this family room includes a private bathroom with a bath and a shower. The family room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.

Double Room - Disability Access The unit has 1 bed.

Guest Reviews
8.4
Very Good
Location
Nestled in the heart of the picturesque town of Masham, the Kings Head by Chef & Brewer Collection enjoys a prime location that guests consistently praise. Situated on the market square, this charming hotel provides a true village center experience, making it easy to explore the local attractions, including the renowned Black Sheep Brewery and Theakstons Brewery, both within walking distance. Visitors appreciate the ample parking and convenient access to beautiful walking paths, which makes it a great base for outdoor enthusiasts.

The hotel's central position is ideal for exploring nearby sights such as Fountains Abbey with Richmond and Thirsk being just a short drive away. The setting is idyllic for dog owners and those looking for a peaceful retreat in a quintessentially English market town. The market square location allows guests to engage with local pubs, shops and eateries, enhancing the overall experience of staying in Masham.

With its blend of cozy pub atmosphere and modern comforts, such as spacious rooms and friendly staff, the Kings Head stands out as a welcoming haven for travelers. The combination of excellent facilities, delicious food offerings and the central yet tranquil setting makes it a favored choice for visitors looking to explore the Yorkshire Dales and beyond.

Breakfast
Guests of the Kings Head by Chef & Brewer Collection consistently commend the breakfast offerings at the hotel. Descriptions of the morning meal range from good to excellent with many guests highlighting the extensive selection and high quality of the food. The breakfasts are said to be well-prepared, tasty and plentiful, often featuring locally sourced ingredients. Diners appreciate the variety, noting it includes cooked-to-order options, vegetarian and gluten-free choices, as well as fresh fruit and continental items.

A notable number of reviews mention the friendly and attentive breakfast staff, particularly praising individuals like Chris and Gaye for their exceptional service and cheerful demeanor. Some guests even describe the breakfast as the highlight of their stay, calling it perfect, fantastic and superb.

While overwhelmingly positive, a few reviews point out occasional issues, such as waiting times, food temperature and specific items like scrambled eggs not meeting expectations. However, these did not significantly detract from the overall favorable impressions. The breakfast ambiance is generally welcoming and pleasant, making it a memorable part of the experience at Kings Head.

Dinner
Dining at the Kings Head by Chef & Brewer Collection generally leaves a positive impression on guests. Most reviews highlight the delicious and well-presented food with several guests praising the quality and competitive pricing of the meals. The restaurant is described as serving great food, from substantial pub favorites to fabulous dishes like the mushroom & ale pie. Many guests were satisfied with both the breakfast and dinner offerings, noting that the food was freshly cooked and the portions were generous.

However, some reviews point out inconsistencies in the dining experience. While many found the evening meals to be excellent, a few encountered issues such as slow service, cold dishes and limited menu options. A recurring piece of advice from multiple guests is to book a table in advance, as the restaurant tends to be busy and securing a spot can be challenging.

The warm, cosy pub atmosphere and attentive, friendly staff add to the overall dining experience. Despite some minor drawbacks—like occasional slow service or menu shortages—most guests find the meals at the Kings Head to be enjoyable, reasonably priced and a key part of their stay.

Rooms
The rooms at Kings Head by Chef & Brewer Collection receive consistent praise for their spaciousness, cleanliness and comfort. Guests often mention that the accommodations are well-appointed with amenities, including high-end tea and coffee setups and big, fluffy towels. The rooms, whether in the courtyard or the main building, cater to various needs and are described as quiet and private, making them ideal for a tranquil stay.

Despite some comments on the decor being slightly dated or in need of minor maintenance, such as a fresh coat of paint or general upkeep, many reviewers still find the rooms pleasant and inviting. Several rooms are noted for their unique features, like quirky loft rooms with low beams and picturesque oak beams. The bedding is generally comfortable, though some guests found the beds too firm or the duvets too warm.

The bathrooms also come with positive remarks with some featuring modern fixtures like roll-top baths and separate showers. However, occasional issues such as weak shower pressure or noisy extractor fans were noted.

Rooms equipped to accommodate dogs also received specific mentions, highlighting the hotel's pet-friendly aspect and the special attention given to pets during the stay. Additionally, the hotel staff consistently receive commendations for being friendly and welcoming.

In summary, Kings Head offers a blend of spacious, clean and comfortable rooms with a few areas needing minor updates, making it a solid choice for those visiting Masham. The overall atmosphere is welcoming with a good balance of traditional charm and modern conveniences.

Beds
The Kings Head by Chef & Brewer Collection presents a mixed experience when it comes to the comfort of their beds, based on guest reviews. Highlighted frequently, many guests found the beds to be comfortable with phrases such as "comfortable bed," "lovely comfortable beds," and "extremely comfortable bed" reflecting a positive experience. Some appreciated the spaciousness with mentions of "huge bed" and "big bed."

However, a notable segment of guests encountered issues with bed firmness. Descriptions like "bed quite hard," “the mattress was very hard," and "bed was very hard" were common, indicating that the firmness levels did not suit everyone. For some, the hardness resulted in discomfort with phrases like “the floor would have been more comfortable” and “sleeping on floor” appearing in the feedback. Additionally, some beds were noted to be small, even when labeled as double beds, which left some guests feeling cramped.

Despite the hard mattresses, the rooms often received praise for cleanliness with mentions of "very clean room" and "clean bedding." A few positives also pointed to good-quality bed linens and decent room amenities. This mixed feedback suggests that while many guests enjoyed a good night's sleep, potential visitors who prefer softer beds or more space might need to consider these aspects when booking.

Cleanliness
The Kings Head by Chef & Brewer Collection scores highly when it comes to cleanliness with numerous guests praising the spotlessly clean and well-maintained rooms. Many reviews highlight the immaculate condition of the rooms and the high standards maintained by the housekeeping staff. Guests frequently mention the cleanliness of both the bedrooms and bathrooms, noting that they are often fresh, tidy and very comfortable.

However, some feedback points to areas needing improvement. Guests have reported issues like cobwebs, loose taps, stained carpets and damp patches. Some mention that certain rooms and public areas could benefit from more detailed cleaning and general maintenance. Bathrooms, in particular, have received comments about needing regrouting or attention to peeling paint.

Despite these occasional concerns, the overall sentiment remains positive regarding the hotel’s efforts to maintain a clean and welcoming environment. The property presents a generally warm and cozy atmosphere with clean, spacious rooms that offer comfortable stays. Regular guests particularly appreciate the consistent cleanliness and the well-kept nature of the hotel’s various areas.

Staff
The staff at the Kings Head by Chef & Brewer Collection receive overwhelming praise from guests for their exceptional service and warm hospitality. Throughout numerous reviews, the staff are frequently described as friendly, helpful, efficient and attentive, significantly enhancing the guest experience. Specific mentions were made of standout team members such as Gaye, Chris and Alex, who consistently went above and beyond to ensure comfort and satisfaction. Many guests appreciated the proactive, cheerful attitude, especially at breakfast with Gaye and Chris often highlighted for their superb service.

The reception staff are also lauded for their welcoming demeanor and efficiency, ensuring smooth check-ins and check-outs. The housekeeping team similarly garnered praise for their friendliness and meticulousness in maintaining clean rooms. Management, including individuals like Jo, made a notable impact with their accommodating nature and willingness to address guest needs, even going the extra mile in various instances.

While the vast majority of reviews emphasize the positive, a few note areas for improvement, such as occasional lapses in service speed and isolated instances of less friendly interactions. Despite these minor issues, the general consensus remains that the staff’s dedication, professionalism and warm-hearted service make the stay at Kings Head a delightful experience.

Wi-Fi
Kings Head by Chef & Brewer Collection has a mixed reputation when it comes to Wi-Fi. Some guests found the Wi-Fi to be fast, reliable and readily accessible with good coverage in select areas. However, several reviews point out significant issues, such as poor connection quality, difficulty in connecting and the need for improvement in security. Registering for Wi-Fi posed a hassle for many with some preferring a simpler password system. There were also mentions of weak signals and problems with internet connectivity in rooms, which extended to difficulty in connecting TVs to the internet. Despite these challenges, staff members like Millie have been noted for their patience and efforts to resolve Wi-Fi issues.

Family
Kings Head by Chef & Brewer Collection appears to be a solid choice for families looking for a welcoming stay. The hotel boasts spacious family rooms that past visitors have found perfect for their needs. The accommodations are designed to cater to families, offering a child-friendly environment that ensures both adults and kids feel at ease.

The overall atmosphere is described as friendly and family-oriented, providing a good family value, which many guests have appreciated. The staff have received high praise for their exceptional attitude and understanding of family needs, enhancing the stay experience for all members of the family.

While the kids' menu was noted to be somewhat small, it still includes a good range of options that cater to children with meal choices available for both kids and adults. Many guests have spoken highly of the bar, noting the great staff and atmosphere, which contributes to the overall positive vibe of the hotel.

Despite a few disturbances due to the presence of other families, the hotel's family-friendly credentials remain strong. The team, including special mentions of waitresses Amy and Mandy, has been described as fantastic, further adding to the hotel's charm as an ideal spot for family gatherings and reunions. With clean, well-maintained rooms and large, tasty breakfast portions, the Kings Head ensures a pleasant stay for families with children of all ages.

3 Star
Kings Head by Chef & Brewer Collection offers good value for those seeking a comfortable and accessible place to stay in the area with its three-star rating properly reflecting the overall experience. Guests appreciate the clean and tidy rooms, which are warm and contribute to a pleasant stay. The location is conveniently situated just off the market square, making it an easily accessible choice for visitors.

Despite some areas showing signs of needing a refresh and a few maintenance issues with doors, skirtings and staircases, the hotel manages to deliver a basic yet adequate experience for its price range. While the decor feels a bit dated and the rooms could use some updating, the overall atmosphere remains welcoming, akin to a small traditional pub experience.

Many guests have highlighted the great breakfast and service provided by cordial and attentive hosts, enhancing the overall stay. Although some have found the breakfast somewhat inconsistent with occasional cold coffee and past-sell-by-date muffins, the hotel's food facilities generally offer a good choice of meals, albeit with room for improvement in terms of presentation and variety.

Overall, while not free from flaws, Kings Head delivers a solid three-star guest experience, making it a suitable option for travelers looking for basic accommodation in a good location, especially when compared to similarly rated options like Travelodge or Premier Inns.

Dog Friendly
The 'Kings Head by Chef & Brewer Collection' is exceptionally accommodating for dog owners, offering a warm, welcoming environment that exceeds expectations in terms of pet-friendliness. Upon arrival, both guests and their canine companions are treated with a friendly attitude, making dogs feel like VIPs. The hotel features various dog-friendly areas, including specific parts of the bar and restaurant where dogs can join their owners without any hassle. Additionally, the dog-friendly rooms are spacious and comfortable, ensuring a pleasant stay for both pets and their humans.

Dogs are not only allowed but genuinely welcomed with staff going out of their way to provide special attention and treats, enhancing the overall experience for pet owners. The accommodation includes convenient amenities such as doggy bags, biscuits and even dedicated areas clearly signed for pet use. The outdoor spaces and courtyard rooms are particularly appreciated by dog owners for their suitability for dog walking and easy access.

Guests highlighted the excellent dog-friendly atmosphere throughout the hotel, from the pub to the room facilities, making it an ideal spot for those traveling with their furry friends. Moreover, the location is excellent for enjoying good walks with ample space for dogs to roam safely. The combination of friendly staff, comfortable dog-friendly accommodations and thoughtful extras like breakfast items for pets contribute to the hotel's reputation as a top choice for travelers with dogs.


No, Kings Head by Chef & Brewer Collection doesn't have any pool.

No, a spa isn't available at Kings Head by Chef & Brewer Collection.

Yes, Kings Head by Chef & Brewer Collection welcomes dogs.

No, parking facilities aren't available at Kings Head by Chef & Brewer Collection.

No, Kings Head by Chef & Brewer Collection doesn't have a gym.

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