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Summary of reviewsThe Best Western Okemos/East Lansing Hotel & Suites is highly regarded for its convenient location, nestled in a quiet and safe neighborhood just off the highway. Guests enjoy easy access to Michigan State University and local attractions, making it a preferred choice for visitors. The hotel's peaceful ambiance, along with the welcoming and attentive staff, ensures a comfortable stay. The complimentary breakfast stands out for its hearty selection and quality, with guests appreciating the variety of hot and cold options available. The breakfast area is kept clean and well-stocked, contributing to a positive start to the day.
The hotel impresses with its spacious and clean rooms, highlighting the modern décor and well-maintained facilities. Room amenities, such as mini kitchens and multiple televisions in suites, enhance comfort and convenience. While there are occasional suggestions for deeper cleaning, the overall cleanliness is commendable. The quiet environment and comfortable beds guarantee a restful night's sleep.
Exceptional staff service is a hallmark of the hotel, with the team consistently praised for their friendly and helpful attitude. Specific staff members are recognized for exceptional service across various areas, including check-ins, breakfast, and housekeeping.
The hotel’s 24/7 gym and well-maintained saltwater pool provide added value, offering guests a chance to exercise and unwind in a beautifully lit area. The pool, in particular, is a hit with families, who appreciate its size and well-kept condition, making it a favored spot for relaxation and family fun.
The hotel is ideal for families, offering spacious suites that easily accommodate larger groups. Family-friendly amenities and a lively atmosphere make it appealing for visitors with children. Guests consistently find the main beds comfortable, ensuring a pleasant sleeping experience.
Overall, the Best Western Okemos/East Lansing Hotel & Suites is a top choice for travelers seeking comfort, convenience, and quality service, especially those visiting for business, leisure, or family events.
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