The Ramada Plaza by Wyndham Gatineau/Manoir du Casino is positively regarded by visitors, particularly for its strategic location. The hotel’s proximity to major attractions like the nearby casino, Ottawa's parliament buildings, museums, Gatineau Park and local amenities such as grocery stores, restaurants and shopping centers enhance the guest experience. Visitors also appreciate the ample, free parking available, making the stay even more convenient for those traveling by car.
Guests have generally favorable impressions of the hotel's breakfast, noting a well-stocked buffet with a variety of options and a good quality-to-price ratio. The friendliness and courtesy of the breakfast and reception staff contribute to a positive dining experience. However, some guests were disappointed by the extra cost of breakfast and inconsistent availability.
The rooms at the hotel receive significant praise for their spaciousness, cleanliness and modern amenities like fireplaces and hot tubs. Comfortable beds and good room layouts are commonly mentioned positive aspects. Despite some concerns about outdated decor and maintenance issues, most guests find the rooms comfortable and well-equipped.
Cleanliness is a mixed area with many guests satisfied with the cleanliness of the rooms and the friendliness of housekeeping staff. However, issues like dirty hallways and inconsistency in cleaning detail are points needing improvement.
Staff at the hotel are typically described as kind, attentive and professional. The helpfulness of front desk, housekeeping and restaurant personnel contribute to a welcoming atmosphere, though occasional reports of unprofessionalism indicate some inconsistencies.
The free Wi-Fi service provided by the hotel has mixed reviews with some guests finding it reliable and easy to access, while others experience connectivity issues and find limitations in the number of devices per connection frustrating.
The gym is appreciated for its cleanliness and adequate facilities, albeit some equipment functionality issues and lack of amenities like towels and air conditioning. The indoor pool is enjoyed by families, particularly children, though concerns about cleanliness and maintenance detract from the overall experience.
Parking is generally hassle-free with ample, clean and free spaces available, although some guests note occasional difficulty in finding spots. The proximity of parking to the hotel entrance is also a plus.
Families find the hotel particularly accommodating with spacious rooms suitable for larger groups and child-friendly amenities like the pool. The hotel's value for money and polite staff further enhance its appeal as a family vacation spot.
Beds at the hotel receive mixed feedback. Many guests find them comfortable and conducive to a restful sleep, although some report the beds being too soft or worn.
Overall, the Ramada Plaza by Wyndham Gatineau/Manoir du Casino is well-regarded for offering a comfortable stay with strategic location advantages, friendly staff and good amenities, though there are areas like dining options, cleanliness and Wi-Fi connectivity that could benefit from improvement.
The Best Western Plus Ottawa City Centre is widely recognized for its prime location, accommodating a range of visitors from families to business travelers. Set in a central area, the hotel offers easy access to attractions such as universities, shopping centers, and restaurants, and is just a short taxi ride from downtown Ottawa. This positioning, coupled with excellent value for money, attentive service, and spacious parking, make it a standout choice for those visiting Ottawa.
Guests consistently praise the cleanliness of the hotel, mentioning immaculate rooms that are among the cleanest they’ve encountered. The rooms themselves are spacious, modern, and well-equipped, ensuring a comfortable stay. The friendly and helpful staff add to this positive experience, being noted for their exceptional service across all areas, including the front desk and dining venues.
The outdoor pool provides a refreshing retreat for families, although it occasionally faces maintenance challenges. Families particularly value the clean and spacious accommodations and the convenience of in-suite kitchens, which contribute to a warm, family-friendly environment. Comfortable beds enhance restful sleep, cementing the hotel’s reputation for providing cozy and welcoming lodgings.
While breakfast reviews are mixed, guests generally appreciate the flavor and variety offered by the hotel's restaurant, noting the excellent service and reasonable prices. The dining experience extends to dinner, where good food and service receive positive mentions despite occasional wait times. This culinary convenience is a draw, especially for business travelers who benefit from efficient check-ins, ample parking, and easy navigation around Ottawa.
Overall, the Best Western Plus Ottawa City Centre emerges as an attractive option for various travelers, highlighting a blend of comfort, convenience, and service that keeps guests returning.
Categories
Pool
Outdoor Pool
Rooms with Fireplace
Ski
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Masson