A luxurious 5-star hotel in El Alamein offering 315 well-appointed, air-conditioned and individually decorated rooms.
Summary of reviews
Porto Marina Hotel & Spa Al Alamein is highly praised for its prime location and stunning Mediterranean Sea views. Guests find it conveniently situated with easy access to beaches, tourist attractions and essential services. The calm and quiet ambiance combined with the beautiful surroundings makes it perfect for both relaxation and accessing nearby amenities. The family-friendly environment with various activities and services, along with the unique seaside and marina views, further enhance its appeal.
The breakfast experience at the resort is generally well-regarded. Guests appreciate the diverse, delicious and fresh offerings of the breakfast buffet, often highlighting its excellence. However, occasional comments suggest that the variety could be expanded and the organization improved during peak times.
Dinner reviews are mixed with many guests enjoying the quality and taste of the food, particularly the varied buffet and specific dishes like the chicken shish kebab. Nonetheless, some guests have pointed out a lack of variety, inadequate drink options and issues with the buffet being crowded and disorganized.
Guest feedback on the rooms varies. Many highlight the cleanliness, comfort and spaciousness of the accommodations with exceptional sea views adding to the experience. Complimentary upgrades have pleased numerous visitors. However, some older rooms' outdated furnishings and issues such as noise, weak air conditioning and poor water pressure have been noted as areas needing improvement.
The resort's cleanliness generally receives positive feedback with particular praise for the sparkling clean rooms and well-maintained public areas. Yet, some guests have mentioned inconsistent housekeeping practices and certain facilities requiring more attention.
The staff at Porto Marina Resort & Spa receive significant commendations for their exceptional service and hospitality. Specific staff members, including Ms. Iman and Nour, have earned repeated praise for their professionalism and helpfulness. Guests appreciate the friendly and accommodating nature of the reception and restaurant teams, contributing to a welcoming atmosphere.
Wi-Fi services at the resort have mixed reviews. While some guests experience strong and fast connections, others report slow speeds, intermittent coverage and areas without Wi-Fi access.
The spa amenities, including jacuzzis, massages and an indoor heated pool, are well-received with praise for the politeness and professionalism of the spa staff. However, some guests feel the additional charges for certain services at a five-star hotel are a drawback.
The gym is noted for its cleanliness and well-maintained equipment with guests finding the fee reasonable for the services provided. The pool facilities are widely appreciated for their cleanliness and organization with multiple pools catering to different preferences. Despite some occasional maintenance issues and overcrowded areas, the pools contribute significantly to guests' enjoyment.
The beach near the resort is praised for its beauty, cleanliness and organized environment, though some guests mention issues with stones and gravel and occasional overcrowding. Private beach access and amenities like beach beds enhance the seaside experience.
Parking services at the resort are generally serviceable, offering valet service and ample spaces. However, some guests suggest better management and easier access to the parking areas. Overall, Porto Marina Hotel & Spa Al Alamein is commended for its excellent service, beautiful setting and family-friendly amenities, making it a recommended destination for a delightful and convenient stay.