Mazatlan23.24449600,
-106.45400500,
Avenida Playa Gaviotas No 511 Zona Dorada Mazatlan(Show on Map)
8.4
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Ave Inn in Mazatlán is widely appreciated for its outstanding location. Guests frequently praise the hotel’s proximity to the beach, the boardwalk and the vibrant Golden Zone, making it convenient for accessing numerous restaurants, shops, bars and pharmacies. The handling of parking and the ease of reaching the beach by just crossing the street are notable advantages.
Cleanliness and comfort are strong points for Hotel Ave Inn. Many guests commend the hotel's clean and cozy environment with comfortable rooms and overall tidy facilities maintained by a friendly and attentive staff. The staff at the front desk and restaurant are often praised for their courteous and helpful demeanor, enhancing the guest experience.
While the breakfast receives mixed reviews, many guests find it tasty and satisfactory, appreciating the simplicity and good value when included in the stay. However, the menu's lack of variety, the use of disposable utensils and restricted serving hours are areas that need improvement.
The rooms are generally well-regarded for their cleanliness. Guests appreciate the comfort of many rooms and the excellent views offered by some. However, there are recurring complaints about noisy and inefficient air conditioning units, uncomfortable mattresses and occasional issues with sound insulation and room size. Despite these issues, the facilities, such as the elevator and covered parking, are valued for their convenience and practicality.
Guests also speak positively about the hotel's pool area, praising its cleanliness and shaded afternoons, which offer a comfortable and relaxing experience. Some enjoy the lively atmosphere around the pool, although there are mentions of the pool being cold, small and lacking sufficient shade throughout the day.
Hotel Ave Inn’s location near the beach is a significant highlight, providing easy access for guests to enjoy the seaside while appreciating the hotel’s clean facilities and partial sea views from certain areas.
The on-site parking is generally considered a positive feature for its convenience and the helpfulness of the attendants, despite the small size and frequent overcrowding issues.
When it comes to beds, the consensus leans towards dissatisfaction due to hard and uncomfortable mattresses, although a few guests find them acceptable. This issue, coupled with inconsistent common area cleanliness, slightly detracts from the overall comfort.
While there might be room for improvement in diversity and maintenance, the general sentiment about Hotel Ave Inn is that it offers great value with its stellar location, cleanliness, attentive staff and reasonable pricing, making it a commendable choice for both solo travelers and groups in Mazatlán. Show more
Read review summaries for all categories
Categories
Hotel near The Beach
Located on Avenida Playa Gaviotas in Zona Dorada, this hotel is situated near the beach. It offers proximity to the beach and other tourist attractions.
Hotel with Parking
Hotel Ave Inn provides free private parking and free self-parking. This ensures guests can park their vehicles conveniently and without incurring extra fees.
Cheap Hotel
This hotel is tagged in the provided list and is therefore considered a budget option. Its location on Avenida Playa Gaviotas puts it in the Zona Dorada.
3-Star Hotel
Located in Zona Dorada, this inn offers proximity to beaches and restaurants. It provides simple and affordable accommodations. It is a budget-friendly option for travelers.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
Double Room with Mountain ViewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as pool views. The unit offers 2 beds.
Double Room with Sea ViewThe double room offers air conditioning and tumble dryer. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Hotel Ave Inn in Mazatlán enjoys a prime location, consistently praised for its proximity to the beach, the boardwalk and the vibrant Golden Zone. Guests frequently highlight its convenience with everything from restaurants and shops to bars and pharmacies just steps away. The hotel's accessibility is also appreciated with some reviewers noting the ease of parking and the advantage of being able to cross the street to reach the beach.
Cleanliness and comfort are recurring themes, making the hotel a pleasant and cozy place to stay. The friendly and attentive staff add to the positive experience, ensuring that guests feel welcome and well taken care of. Although some reviews mention minor drawbacks like noise and repetitive breakfast options, the overall consensus is that the benefits of the location, combined with the cleanliness and reasonable pricing, make Hotel Ave Inn a great value.
Whether for a solo traveler or a group, the hotel's exceptional location near Mazatlán's main attractions, beach and amenities stands out as its defining feature.
Breakfast
Hotel Ave Inn's breakfast offerings evoke mixed reactions from guests. On the positive side, many find the breakfast to be very tasty with high remarks for flavor and satisfaction. A recurring high point is the breakfast's excellent location, enhancing the overall dining experience.
Guests appreciate the simple yet appetizing menu that includes coffee, bread, fruit and eggs. Some even consider it a good value for the price when included in the stay. The breakfast is often described as delicious and complete with several guests conveying contentment with its quality.
However, there are notable criticisms that need addressing. The breakfast lacks variety and is often repetitive with some guests mentioning it as being almost the same every day. The limited quantity served and the use of disposable plates and cutlery detract from the overall experience. Additionally, the breakfast hours are considered too short with calls for an earlier start time and extended service.
Presentation and service also draw some negative comments with mentions of poor presentation and inadequate staffing. The attempts to charge extra for breakfast despite previous arrangements add a layer of dissatisfaction for some guests.
The general consensus is that while the breakfast at Hotel Ave Inn is tasty and satisfactory for some, there is significant room for improvement in terms of variety, quantity, service and overall presentation.
Rooms
Hotel Ave Inn generally receives positive feedback for its cleanliness and friendly staff. Numerous reviews mention that the rooms and facilities are consistently clean and many guests note the pleasant and helpful interactions with the hotel staff. The location of the hotel is also frequently highlighted as a positive aspect.
However, there are some recurring issues that guests have experienced. While some rooms are described as comfortable and offering great views, others face problems such as noisy and inefficient air conditioning units, uncomfortable and hard mattresses and poor sound insulation between rooms. Room sizes vary with several guests mentioning that rooms are small or humid. Instances of worn-out sheets and malfunctioning room phones also appear in the reviews.
The facilities, including the elevator and covered parking, are appreciated, though the ambiance of the hotel is described as cozy yet somewhat small. Wi-Fi and television connectivity issues, such as the lack of cable channels, were also reported.
In summary, Hotel Ave Inn provides a clean and welcoming environment with friendly staff and good location, but it does have some room for improvement, particularly regarding room comfort and maintenance.
Beds
At Hotel Ave Inn, guests have consistently expressed concerns about the beds. Many reviews highlight that the mattresses are hard and uncomfortable, often leading to back pain and sleepless nights. Although some mentioned that the beds are only a bit hard and everything else in the hotel is fine, the overall sentiment leans towards dissatisfaction with the bedding. There's a recurring comment about the mattresses being outdated, noisy and simply not providing the desired comfort. A handful of reviews did mention the beds being very comfortable, but they are in the minority. Additionally, issues like flat pillows and less-than-ideal cleanliness in common areas also surface sporadically, adding to the mixed feedback.
Cleanliness
Hotel Ave Inn stands out for its commendable cleanliness and prime location. Guests frequently praise the hotel's overall clean and comfortable facilities, describing the rooms and general areas as very clean, which contributes to a pleasant stay. Many reviews highlight the hotel's tranquil atmosphere despite its busy surroundings, ensuring a restful night’s sleep.
The rooms are consistently described as clean and comfortable and the hotel's convenient location garners positive feedback. The attentive staff at the front desk and the restaurant further enhance the guest experience, ensuring that visitors feel well-cared-for during their stay.
However, some reviews mention lapses in the cleanliness of common areas such as hallways, elevators and the pool area. Issues with cleanliness in specific rooms, such as dirty bathrooms or neglected furniture, were noted. There were also mentions of inconsistent performance by the cleaning staff with reports of late cleaning and incomplete tasks.
Despite these occasional shortcomings, the majority of reviews reflect a generally positive impression of the hotel's cleanliness, comfortable environment and excellent service. Guests seem to appreciate the effort to maintain high standards in most areas of the hotel.
Staff
Hotel Ave Inn boasts a generally positive reputation regarding its staff, highlighting their friendliness and attentiveness. Most guests appreciate the cordial treatment they received, commending the entire team for being polite and helpful. Particular praise is directed towards specific staff members, such as the male receptionist with a beard and the breakfast lady, both noted for their warmth and exceptional service.
The receptionists are frequently mentioned for their eagerness to assist, though occasional comments suggest that they can be disoriented or outright rude. Nevertheless, many guests recognize the staff’s efforts to ensure a pleasant stay, including storing luggage and making guests feel comfortable at all times.
Despite a few criticisms about staff efficiency and service quality, the overall sentiment remains positive with guests repeatedly acknowledging the friendly and attentive nature of the hotel staff, making it a noteworthy aspect of the Hotel Ave Inn experience.
Wi-Fi
Hotel Ave Inn has received mixed feedback regarding its WiFi service. While some reviews highlight persistent issues with internet connectivity, such as spotty service, poor coverage in certain rooms and frequent disconnections, others briefly mention the internet, suggesting that it might not be completely unusable. However, there are specific complaints about the TV and remote functionality, which further impede the ability to manage internet access effectively. Visitors should prepare for potential challenges with the WiFi and associated gadgets during their stay.
Pool
Hotel Ave Inn features a pool area that receives mixed feedback from its guests. Positively noted, the pool is clean and many find it great for relaxation, especially because it is shaded from the sun in the afternoons, offering a comfortable setting for those sensitive to sunlight. This aspect was particularly appreciated as the times when some guests visited, the pool was often empty, providing a peaceful experience.
Furthermore, the hotel allows for a lively atmosphere around the pool area with music and dancing, which can enhance the enjoyment for many. However, there are some concerns that need addressing—guests noted the water could be murky, the pool is not heated and it can be very cold, which could be uncomfortable depending on the time of the year. Additionally, the pool area lacks adequate shade throughout the day, which might be problematic, especially for families with young children who want to spend extended periods there. Some guests also reported cleanliness issues with the pool being filled with dirt or having signs of food. Moreover, there are mentions of the pool being small, which limits the number of people who can comfortably use it at the same time.
In summary, while the Hotel Ave Inn’s pool offers a pleasant and entertaining atmosphere for many, improvements in heating, shading, size and consistent cleanliness could significantly enhance the guest experience.
Beach
Hotel Ave Inn boasts an ideal location just steps from the beach, providing easy access for guests looking to enjoy the seaside. Guests have highlighted the convenience of crossing the street to reach the beach, making it a perfect spot for beach enthusiasts. The surroundings are safe and the hotel’s proximity to the boardwalk, restaurants, convenience stores and pharmacies adds to the overall convenience. The hotel is also praised for its clean facilities and the ease of moving from the parking lot directly to the rooms without passing through the lobby. In addition, guests appreciate partial sea views from certain areas of the hotel.
Parking
Hotel Ave Inn offers a conveniently located parking lot that is praised by guests for its accessibility and the helpfulness of the parking attendants. Many appreciate the covered parking facility, which adds a layer of protection for vehicles. The parking being right there at the hotel saves time for travelers. However, the parking lot is quite small and frequently fills up, leading to a struggle for spaces, especially during peak times. Some guests even mentioned concerns about potential damage due to overcrowded conditions. Despite these challenges, the overall convenience of having parking available on-site is considered a positive feature by many.
Yes, Hotel Ave Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Ave Inn.
No, Hotel Ave Inn doesn't allow dogs.
Yes, parking facilities are available at Hotel Ave Inn.