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Summary of reviewsOne Mazatlán is highly praised for its exceptional location, conveniently situated within a lively square that offers easy access to numerous shops and restaurants. Guests appreciate the tranquility provided by its strategic placement, which allows for relaxation away from noisier areas while still being within walking distance of popular Mazatlán attractions. The hotel's proximity to a shopping mall adds further convenience, presenting ample dining and shopping options.
The breakfast receives commendations for its quality and cleanliness, offering delicious and nutritious selections, particularly fresh fruit. Although some guests express a desire for greater variety, the overall flavor and quality are well-received.
Rooms are noted for their impeccable cleanliness, modern decor, and comfortable beds, making for a cozy short stay. While room size is smaller than expected, guests find them functional and enjoyable. Any maintenance issues are promptly addressed by the staff, enhancing the overall comfortable and quiet environment.
Cleanliness is a standout feature, with excellent hygiene and attention to detail consistently impressing guests. The spotless accommodations, modern amenities, and soft beds contribute to a pleasant and restful stay. The hotel's cleanliness, combined with its strategic location and friendly service, offers excellent value for money.
The staff is frequently praised for their efficiency and friendliness, leaving a positive impression on guests. Their dedication to ensuring a pleasant stay reflects well on the hotel's service standards.
The pool receives mixed reviews, with cleanliness noted on some occasions but there are suggestions for more frequent cleaning. Its small size and occasionally cold water are mentioned, but when clean, the pool area provides a relaxing space. Enhancements in maintenance and layout could elevate guest satisfaction further.
Beds generally receive positive feedback, with many guests finding them comfortable for a good night's sleep. Pillows are appreciated, though additional pairs are suggested to enhance the experience. While feedback varies on comfort levels, the clean and inviting bedding contributes to a cozy atmosphere.
Overall, One Mazatlán is well-liked for its strategic location, cleanliness, breakfast quality, and friendly staff, offering a pleasant stay in Mazatlán. Show more
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Categories
3-Star Hotel
This hotel is located on Avenida Camarón Sábalo. It offers modern accommodations and essential amenities. It is suitable for travelers seeking a comfortable and convenient stay.
Hotel near The Beach
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Small Hotel
Hotel with Outdoor Pool
Room Types
Superior Room, 1 QueenThis double room has air conditioning, tumble dryer and a TV with cable channels. The unit has 1 bed.
Superior Room, 2 TwinThis double room has air conditioning, tumble dryer and a TV with cable channels. The unit has 2 beds.
Guest Reviews
Location
The reviews highlight 'One Mazatlán' as having an exceptional location that is highly convenient for visitors. Nestled within a lively square, the hotel offers proximity to numerous shops and restaurants, making it easy for guests to enjoy local amenities without venturing far. The accessibility of covered and uncovered parking adds a layer of convenience, enhancing the overall experience for those traveling by car. Guests appreciate the tranquility of the location, which provides a restful escape from noisier areas, yet remains close enough to walk to various attractions. Additionally, being situated within a shopping mall offers an alternative to those seeking a more relaxed environment away from bustling tourist spots, with plenty of dining and shopping options just steps away. While not located directly on the boardwalk, the peace provided by this quieter setting is often mentioned as a positive feature. Overall, visitors commend the hotel's strategic placement for offering a perfect blend of comfort, modern facilities, and ease of access to popular locations around Mazatlán.
Breakfast
The breakfast at One Mazatlán receives praise for its quality and cleanliness, with many guests highlighting it as a positive aspect of their stay. A number of reviews note that the breakfast is very good, describing it as delicious and nutritious. Guests appreciated the fresh fruit and the overall completeness of the offering. The convenient location of the breakfast area and access to facilities further enhance the dining experience for visitors. However, some feedback indicates room for improvement, particularly in terms of variety. Several reviews mention the repetitive nature of the menu, with frequent mentions of limited options like eggs and beans. Despite these suggestions for greater diversity, the overall flavor and quality of the breakfast remain commendable, making it a generally well-received part of the hotel's offerings.
Rooms
The rooms at One Mazatlán are praised for their impeccable cleanliness and modern decor, offering guests a comfortable and cozy stay. Although many guests noted that the rooms are notably small, they often described them as functional and suitable for short visits. The beds receive high marks for comfort, making it an ideal place for a restful night's sleep. Some guests appreciated the pleasant views available from certain rooms, particularly from higher floors. Despite the challenges of limited space, the hotel provides a peaceful and quiet environment, enhancing the overall comfort. Guests also remarked on the hotel's convenient location within a square, providing easy access to a variety of dining and shopping options nearby. While room amenities like the air conditioning and TV were occasionally problematic, any maintenance issues were addressed promptly by the staff. Overall, One Mazatlán presents a tidy and well-kept accommodation option, particularly appealing to those looking for a short, cozy stay.
Beds
One Mazatlán garners a mixed reception when it comes to its beds, though generally leans towards comfort. Many guests appreciate the comfort of the mattresses and note the beds are excellent for a good night's sleep, even describing them as soft or super comfortable. The pillows are often highlighted positively, enhancing the overall restful experience. However, some guests suggest an additional pair of pillows could improve the experience. Despite a number of positive remarks, other reviews mention discomfort, citing issues with the hardness of some beds or even undesirable odors. While feedback varies, the clean and inviting nature of the bedding is consistently acknowledged, contributing to a cozy atmosphere for relaxation.
Cleanliness
Nestled in a prime location, One Mazatlán consistently impresses guests with its outstanding cleanliness and attention to detail. The hotel is praised for its impeccable rooms and super-efficient staff, creating a pleasant and welcoming atmosphere throughout. From the moment one steps inside, the exceptional level of hygiene is evident, with many highlighting the spotless and comfortable accommodations as a standout feature. Guests frequently commend the well-maintained facilities, including a spacious and relaxing environment with modern amenities such as large TVs and secure safes. The hotel combines cleanliness with comfort, providing soft beds for a restful night's sleep. The breakfast offerings further enhance the experience, with guests appreciating both the quality and convenience of the dining options. Overall, One Mazatlán provides excellent value for money, combining top-tier cleanliness with comfort, a strategic location, and friendly service.
Staff
One Mazatlán impresses guests with its attentive staff, noted for their efficiency and friendliness. Visitors consistently highlight the quality of service, describing it as good or exceptional. The kindness and helpfulness of the employees, particularly the young receptionist, leave a positive impact, making guests feel welcome and eager to return. While most reviewers praise the staff for being friendly and attentive, there is a minor note regarding a lack of warmth and service attitude on occasion. The cleaning personnel also receive commendations for their amiability. Overall, guests appear satisfied with the staff's dedication to ensuring a pleasant stay, reflecting well on the hotel's service standards.
Pool
Visitors to One Mazatlán have varied impressions about the hotel's pool. While it's acknowledged for its cleanliness on occasion, a common sentiment is that the pool could benefit from more frequent cleaning. The water is often described as cold and sometimes appears cloudy, which detracts from the overall appeal. Its size is noted to be quite small, and there are concerns about its cleanliness, possibly impacted by toys and food brought in by young guests. The layout, positioned adjacent to the dining room, might feel cramped for some. Despite these issues, there are mentions that when clean, the pool and surrounding resting areas offer a pleasant enough space to relax. Overall, while the pool offers a convenient location and ties well with most other aspects of the hotel experience, enhancements in maintenance and layout could significantly elevate guest satisfaction.
Yes, One Mazatlán has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at One Mazatlán.
No, One Mazatlán doesn't allow dogs.
No, parking facilities aren't available at One Mazatlán.