Park Inn by Radisson Mazatlan
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Summary of reviewsPark Inn by Radisson Mazatlan garners high praise for its idyllic beachfront location, offering breathtaking ocean views and easy access to the sandy shores. The peaceful setting away from the city center provides a serene and relaxed atmosphere. The hotel's proximity to the airport and good public transport links further add to its convenience. Its location, complemented by clean and spacious rooms, a pool and a jacuzzi, creates a comfortable and welcoming environment for guests. Attentive and friendly staff, always ready to assist with local information and needs, enhance the overall experience.
Breakfast at the hotel is generally well-received with many guests finding it delicious and appreciating the variety of options including fruits, salads, juices, coffee and stews. The buffet, particularly on weekends, is praised for its abundance and taste, especially with items like eggs made to order and tortillas. Service during breakfast, especially by the pool with the ocean view, also receives commendations.
The dining experience sees mixed reviews. Many enjoy the delicious food and variety available in the restaurant and room service, as well as cocktails by the pool bar. However, slow service, cold dishes, tiny portions and occasional food safety concerns dampen the experience for some guests. The ambiance and high pricing also receive criticism.
Guest rooms are generally clean, comfortable and spacious with modern decor and effective air conditioning. Some rooms offer beautiful ocean views, which guests appreciate. However, issues such as smaller-than-advertised rooms, minimal storage, inadequate lighting and occasional maintenance problems like mold and clogged toilets are noted. Noise disturbances due to thin walls and delayed room availability at check-in are also mentioned.
Cleanliness throughout the hotel is largely praised with many guests highlighting clean facilities, rooms and beachfront areas. However, lapses in daily room cleaning, superficial cleaning services and occasional sightings of cockroaches and dirty common areas underscore the need for improved housekeeping consistency.
The staff at Park Inn by Radisson Mazatlan is highly regarded for their friendliness, attentiveness and professionalism. Many guests appreciate their courteous and helpful nature with specific employees receiving special mention for their exceptional service. Minor criticisms include occasional instances of unfriendliness and slow responses to complaints.
WiFi service receives mixed reviews. While some guests praise the excellent and reliable connectivity, others face issues with weak and slow connections that hinder their online experience.
The hotel’s gym is described as well-equipped and useful for workouts, though some guests note issues with equipment functionality and limited operating hours. Checking the gym's current status before booking is advised for fitness enthusiasts.
The pool area is celebrated for its cleanliness, warmth and relaxing ambiance, particularly with the attentive poolside bar service and direct beach access. However, concerns about the pool’s size, crowding, lack of shade and pool towels and occasional cleanliness issues are highlighted.
The beach near the hotel receives positive feedback for its beauty, cleanliness and peacefulness, offering a serene and uncrowded space for relaxation. Despite occasional access issues due to repairs, the proximity and overall serene experience make it a significant highlight for beach lovers.
Overall, Park Inn by Radisson Mazatlan stands out for its beachfront location, welcoming atmosphere and attentive service, making it an attractive choice for those seeking a tranquil getaway.
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Breakfast at the hotel is generally well-received with many guests finding it delicious and appreciating the variety of options including fruits, salads, juices, coffee and stews. The buffet, particularly on weekends, is praised for its abundance and taste, especially with items like eggs made to order and tortillas. Service during breakfast, especially by the pool with the ocean view, also receives commendations.
The dining experience sees mixed reviews. Many enjoy the delicious food and variety available in the restaurant and room service, as well as cocktails by the pool bar. However, slow service, cold dishes, tiny portions and occasional food safety concerns dampen the experience for some guests. The ambiance and high pricing also receive criticism.
Guest rooms are generally clean, comfortable and spacious with modern decor and effective air conditioning. Some rooms offer beautiful ocean views, which guests appreciate. However, issues such as smaller-than-advertised rooms, minimal storage, inadequate lighting and occasional maintenance problems like mold and clogged toilets are noted. Noise disturbances due to thin walls and delayed room availability at check-in are also mentioned.
Cleanliness throughout the hotel is largely praised with many guests highlighting clean facilities, rooms and beachfront areas. However, lapses in daily room cleaning, superficial cleaning services and occasional sightings of cockroaches and dirty common areas underscore the need for improved housekeeping consistency.
The staff at Park Inn by Radisson Mazatlan is highly regarded for their friendliness, attentiveness and professionalism. Many guests appreciate their courteous and helpful nature with specific employees receiving special mention for their exceptional service. Minor criticisms include occasional instances of unfriendliness and slow responses to complaints.
WiFi service receives mixed reviews. While some guests praise the excellent and reliable connectivity, others face issues with weak and slow connections that hinder their online experience.
The hotel’s gym is described as well-equipped and useful for workouts, though some guests note issues with equipment functionality and limited operating hours. Checking the gym's current status before booking is advised for fitness enthusiasts.
The pool area is celebrated for its cleanliness, warmth and relaxing ambiance, particularly with the attentive poolside bar service and direct beach access. However, concerns about the pool’s size, crowding, lack of shade and pool towels and occasional cleanliness issues are highlighted.
The beach near the hotel receives positive feedback for its beauty, cleanliness and peacefulness, offering a serene and uncrowded space for relaxation. Despite occasional access issues due to repairs, the proximity and overall serene experience make it a significant highlight for beach lovers.
Overall, Park Inn by Radisson Mazatlan stands out for its beachfront location, welcoming atmosphere and attentive service, making it an attractive choice for those seeking a tranquil getaway.
Hotel near Golf Courses
Located in the Cerritos area of Mazatlán, this hotel offers proximity and relatively easy access to the Marina Mazatlan Golf Course.
Hotel near The Beach
Situated on Avenida Sábalo Cerritos, this hotel is located near the beach. Its proximity to the beach makes it a convenient option for beachgoers.
Hotel for Honeymoon
Located near the Golden Zone, this hotel offers a combination of relaxation and proximity to beaches. It is a trendy option for honeymooners.
Family Friendly Hotel
This hotel offers comfortable accommodations with a heated swimming pool. It is located a short drive from the beach and other local attractions, making it a convenient choice for families.
Dog Friendly Hotel
This hotel is pet-friendly and offers comfortable accommodations. It provides a welcoming environment for guests and their pets, ensuring a pleasant stay with good service and amenities.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi, making it convenient for guests to stay connected. As a Radisson property, it provides a consistent level of service and amenities, which are suitable for both leisure and business travelers needing reliable internet access.
Business Hotel
Park Inn hotels often provide essential business amenities such as meeting spaces, business services, and comfortable accommodations for business travelers.
Hotel with Parking
This hotel provides convenient parking facilities for its guests. The hotel's parking is easily accessible and well-maintained, making it convenient for travelers with vehicles.
Hotel with Gym
Park Inn by Radisson Mazatlan includes a gym among its amenities. This allows guests to engage in physical exercise and maintain their fitness levels while traveling.
4-Star Hotel
The Park Inn by Radisson Mazatlan offers modern amenities and comfortable accommodations. Its location on Avenida Sábalo Cerritos provides easy access to the beach and other attractions.
Hotel with Outdoor Pool
Located near Cerritos/Brujas Beach, this hotel provides accommodation with an outdoor swimming pool. The heated pool receives positive feedback for its comfortable temperature and cleanliness.
Hotel with Heated Pool
Guests provide positive feedback for the heated pool at Park Inn by Radisson Mazatlan, highlighting its comfortable temperature and warmth. The cleanliness of both the heated pool and the jacuzzi is frequently praised by visitors.
Beachfront Hotel
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
Answers last updated by our editors
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
Guest Reviews
The Park Inn by Radisson Mazatlan offers an idyllic beachfront location that guests consistently praise. Situated right next to the beach, the hotel provides breathtaking ocean views and easy access to the sandy shores. The peaceful and quiet setting ensures a serene stay, away from the bustling city center and the hectic Golden Zone. This tranquility is what many guests find appealing, making it perfect for a relaxed getaway.
Despite being a bit far from key tourist attractions like the Malecón and the central district, the hotel's location is nonetheless convenient for those looking to enjoy the sea and simplicity. Visitors appreciate the good public transport links with buses at the entrance taking you to the Golden Zone and other parts of the city. Proximity to the airport and easy access from the highway also make the hotel accessible for travelers.
The facilities, including a pool, jacuzzi and clean spacious rooms, contribute to a comfortable stay. Guests value the attentive and friendly staff who are always ready to assist with local information and any other needs. Moreover, the hotel's location provides access to nearby shops and restaurants, enhancing convenience without the noise and crowds typical of more central locations.
Overall, the Park Inn by Radisson Mazatlan is celebrated for its beautiful beachfront location, tranquility and excellent service, making it a fantastic choice for those looking to enjoy the peaceful side of Mazatlan.
The breakfast experience at Park Inn by Radisson Mazatlan seems to evoke a variety of responses, though many guests view it favorably. Several reviews highlight the breakfast as very delicious with a good variety of options including fruits, salads, juices, coffee and stews. The inclusion of breakfast with the stay appears to be a positive point for many, though it isn't always available. On weekends, the buffet receives commendations for being plentiful and tasty, especially when featuring items like eggs made to order, quesadillas and tortillas.
There are mixed feelings about the variety and the quality of the dishes. Some guests find the buffet varied and delicious, while others suggest it could use more supervision and more options. Service at breakfast often gets positive mentions, particularly by the pool with the ocean view and specific staff members like Daniel receive praise for impeccable service.
However, several reviews point out issues such as the buffet being underwhelming or lacking variety with some noting cold tortillas or empty dishes due to insufficient staff. A few guests found the breakfast area too enclosed and suggested that the buffet could benefit from more flavor. Some also wished for the breakfast to be included in their room rate, indicating a need for clearer communication regarding meal promotions and inclusivity.
Overall, while the breakfast at Park Inn by Radisson Mazatlan generally receives positive feedback for its taste and variety, there are noted areas for improvement, particularly in consistency, variety and service delivery.
Dining at Park Inn by Radisson Mazatlan appears to be a mixed experience for guests. On the positive side, many guests found the food to be delicious with some praising the variety of options available in the menu. The breakfast buffet also received commendations for its quality. Room service food was particularly noted for being good and well-presented and the cocktails at the pool bar were a hit among visitors.
However, there are several areas where the restaurant needs improvement. Many guests were dissatisfied with the slow service, both in the restaurant and for poolside orders, often waiting up to an hour for their meals. The food was frequently described as tasteless and served cold and tiny portions were a common complaint. Some guests even reported issues with food safety, citing instances of spoiled food that led to illness.
The restaurant's ambiance and lack of waitstaff also drew criticism, along with the absence of essential dining items like napkins and cutlery. Pricing was another sore point with many feeling that the quality and quantity of food did not justify the high cost.
Despite these flaws, there were still positive remarks about the food, especially when dining outside the hotel. Overall, guests seem to appreciate the location, facilities and cocktails, but improvements in service speed, food quality and portion sizes would significantly enhance the dining experience at the hotel.
At the Park Inn by Radisson Mazatlan, the guest reviews of the rooms are a mixed bag, highlighting both positive and negative aspects. On the bright side, many guests endorsed the rooms for being comfortable, spacious and clean. They appreciated the modern decor, excellent room distribution and the ocean views from some of the rooms. Beds and pillows were frequently described as very comfortable and many rooms were noted for having effective air conditioning.
However, several issues seem to persist. Some guests found the rooms smaller than advertised with minimal storage space and sometimes inadequate lighting. Cleanliness was another point of contention: while many found the rooms and facilities clean, others reported instances of arriving to dirty rooms, late cleaning services and maintenance issues such as mold, defective bathroom fixtures and clogged toilets. Some rooms also lacked amenities like refrigerators and there were complaints about paper-thin walls leading to noise disturbances.
Additionally, guests faced inconveniences like delayed room availability at check-in and maintenance problems including leaking windows and showers. Despite these drawbacks, when everything worked as expected, the rooms provided a pleasant and cozy stay, complimented by beautiful ocean views and modern designs. Overall, while the comfort and aesthetic appeal of the rooms are commendable, guests noted room for improvement in cleanliness and maintenance services.
Visitors to the Park Inn by Radisson Mazatlan frequently highlight the hotel’s beds as a standout feature of their stay. The recurring theme in guest reviews is the undeniable comfort of the beds, often described with phrases such as comfortable, very comfortable and super comfortable. Guests also note that the beds are not only roomy and comfy but also provide a good night's rest. The mattresses generally receive positive remarks with many guests mentioning that both the beds and pillows contribute to a high level of comfort.
Additionally, the hotel maintains cleanliness in its rooms and beds, enhancing the overall comfort experience. However, a few reviews mention occasional issues, such as pillows being uncomfortable or the beds not being clean upon arrival. Despite some minor criticisms, the overwhelming sentiment is that the beds at Park Inn by Radisson Mazatlan are exceptionally comfortable, making it a top choice for travelers seeking a restful stay.
Park Inn by Radisson Mazatlan has garnered mixed reviews regarding the cleanliness of their accommodations. While many guests praised the hotel's overall clean environment, including very clean facilities, common areas and the lobby, significant issues were also noted. Guests commonly remarked that their rooms and bedding were maintained well, describing them as comfortable and super clean. The pool and beachfront areas generally received positive feedback for being very clean and several guests appreciated the regularity with which their rooms were cleaned.
On the other hand, numerous reviews pointed out lapses in cleaning. Several guests mentioned that their rooms were not cleaned daily with some experiencing delayed or superficial cleaning services. Specific concerns included dirty bathrooms, windows and common use furniture, along with sightings of cockroaches and unclean elevators. Particular criticisms highlighted improper or incomplete cleaning practices, noting that areas like the pool area and room floors were often neglected.
Although the rooms appeared clean at first glance, closer inspection often revealed missed spots. Some guests noted issues like dirty sheets and towels not being replaced regularly. Additionally, the cleaning staff occasionally missed out on leaving essential items like toilet paper and complimentary water.
The consensus is that while the hotel maintains a clean appearance overall, more attention to detail and consistency in housekeeping could enhance the guest experience.
The staff at Park Inn by Radisson Mazatlan receives high praise for their friendliness, attentiveness and professionalism. Many guests highlight the excellent service, particularly noting the warm and accommodating nature of the team. Staff members are frequently described as courteous, helpful and knowledgeable, often going the extra mile to ensure a pleasant stay.
Specific employees, such as Daniel and Gustavo, receive special mention for their exceptional service, especially around the pool and beach areas. The reception staff generally resolves issues promptly and is noted for their professional demeanor. Waiters and restaurant staff also earn commendations for their super attitude and attentiveness.
While the overall feedback is positive, some guests point out occasional deficiencies, such as moments of unfriendliness and lack of empathy from certain receptionists and lapses in service, such as the absence of towels or slow responses to complaints. Despite these few negative experiences, the majority of guests appreciate the kind and helpful demeanor of the hotel staff, making their stay enjoyable and comfortable.
Park Inn by Radisson Mazatlan offers a range of experiences regarding its WiFi service. Many guests praised the hotel for its excellent and reliable internet connectivity with high-speed internet reaching every corner of the property. There were positive notes on the good WiFi system, which some guests found to be particularly helpful for work purposes. However, there were also several mentions of unreliable and weak connections with some guests struggling to connect their devices or finding the WiFi very slow and problematic. While some guests found no issues and highlighted the strong signal, others encountered significant problems, suggesting room for improvement in providing a consistently reliable and robust internet experience throughout the hotel.
Park Inn by Radisson Mazatlan features a gym that has received mixed reviews from guests. Many have described it as nice and well-equipped, providing a great space for workouts. However, there have been some issues noted, such as the gym being out of service or having non-functioning equipment at times. The gym's operating hours have also been a point of contention with suggestions for it to open earlier and stay open longer. Despite these criticisms, guests generally find the hotel's location and overall atmosphere to be positive, making it a good place to stay. For those who prioritize fitness amenities, it may be wise to check on the current status of the gym before booking.
Park Inn by Radisson Mazatlan offers a mixed experience when it comes to its pool and accompanying facilities. On the positive side, guests frequently praise the pool for being heated, clean and comfortable. Many describe it as a nice and beautiful pool that provides a relaxing atmosphere with the added benefit of an adjacent jacuzzi. The poolside bar service is particularly appreciated for its attentive staff and convenient offerings of drinks and food from the restaurant. With direct access to the beach, the location adds an additional layer of enjoyment, as guests can move seamlessly between the ocean and the hotel's pool area.
However, there are notable areas for improvement. Multiple reviews point out that the pool is on the smaller side and can become crowded, especially when the hotel is at full capacity. The lack of sufficient shade and pool towels is another common complaint, along with the need for better maintenance in both the pool and poolside areas. Some guests noted unpleasant smells and insufficient cleanliness, highlighting periods when the pool water appeared murky or dirty. Additionally, the pool area can get noisy due to loud music and a high number of children.
Despite these issues, guests often found the pool experience enjoyable overall, given its cleanliness, warmth and the relaxing ambiance it provides. The hotel's efforts to maintain the pool area and the quality of service contribute significantly to guest satisfaction.
The beach near Park Inn by Radisson Mazatlan has received mixed feedback from guests, but it is generally viewed positively. Many guests commend the beach for its beauty, noting that it is very clean, peaceful and not overcrowded. The proximity to the hotel is frequently highlighted with many appreciating the convenience of the beachfront location, often describing it as literally next to or right on the beach. Guests also enjoy the serene and calm atmosphere, along with clean sand and a beautiful sea view which makes it a perfect spot for relaxation.
Moreover, the hotel offers good facilities in the pool and beach area, including beach loungers and a pool bar service, enhancing the overall experience.
However, some guests encountered issues with beach access, reporting that it was under repair, closed for remodeling or otherwise inaccessible during their stay. Despite these setbacks, the positive aspects of the beach's cleanliness, beauty and peacefulness stand out prominently in guest reviews. For beach lovers, the location and immediate access to a serene and beautiful beach are major highlights of the hotel.
The parking situation at Park Inn by Radisson Mazatlan has received mixed feedback from guests. While several guests appreciated the secure and covered parking, they highlighted issues with the size and accessibility. There are some facilities for parking on each floor; however, the parking spaces are described as small, making it challenging for larger vehicles. Many guests noted that the entrance and exit ramps are particularly narrow, contributing to difficult maneuverability.
The parking garage appears to be better suited for small and medium-sized cars with limited spaces available for larger vehicles, which often have to resort to street parking. This issue is compounded by the lack of clear signage, leading to confusion during entry and exit. Some reviews mentioned specific instances where the parking cards didn’t work properly, adding to the inconvenience.
In summary, while the parking is secure and covered, guests with larger vehicles or those requiring more space may find it tricky to navigate. Those with smaller cars seem to have a better experience, although the limited availability of spaces and narrow ramps remain a common point of concern.
Park Inn by Radisson Mazatlan is widely regarded as an excellent destination for family vacations by those who have visited. The hotel boasts a family-friendly atmosphere, creating a peaceful and inviting environment where families can relax and enjoy their stay. Guests have praised the hotel's beautiful facilities and stunning views, offering a serene backdrop for a family getaway.
The location of the hotel is ideal for families, providing private parking that adds to a sense of tranquility. Numerous reviews highlighted the variety of child-friendly activities available, ensuring that kids remain entertained throughout their stay. The hotel is described as cozy and comfortable with specific accommodations tailored for families.
In addition to its appealing atmosphere, the family-oriented facilities and services have received commendation, making the hotel a practical choice for short family stays. However, some guests noted that the beach and certain seasonal conditions might not be ideal for families, suggesting that November might not be the best time for a family visit.
Overall, Park Inn by Radisson Mazatlan is recommended for family holidays, offering a great escape where both children and adults can enjoy time together in a pleasant and inviting setting.
The Park Inn by Radisson Mazatlán is highly recommended among four-star properties, offering a pleasant stay with a great quality-price ratio. The hotel features well-maintained, clean facilities and rooms and delivers excellent service with a friendly and attentive staff. Guests frequently highlight the hotel's great location, excellent food at the on-site restaurant and overall quiet atmosphere. The rooms are modern and comfortable, adding to the overall favorable experience.
The presentation and upkeep of the hotel meet four-star standards, making it a good option for travelers seeking value for money. There are consistent mentions of good cleaning practices and well-maintained interiors that align with its four-star rating. While some reviews suggest that it may not fully live up to Radisson's advertising standards and could benefit from some improvements, most feedback is overwhelmingly positive.
Visitors appreciate the excellent work of the hotel staff, making it a favorite for many. The Park Inn by Radisson Mazatlán is characterized by good service, clean and modern rooms and a pleasant overall experience. Many express their intent to return, underscoring its position as a solid choice for a four-star stay in Mazatlán.
Park Inn by Radisson Mazatlan receives mixed reviews regarding its suitability for business travelers. Many guests highlight the hotel as a good option for business trips, noting its availability of a meeting room, additional helpful amenities and great service tailored for business stays. It is frequently recommended for business travel due to its convenience for business affairs and suitable facilities.
However, there are notable mentions concerning issues with the internet, which could be a drawback for those needing reliable connectivity. Despite some opinions suggesting that it might cater more to families with kids, the majority of feedback points to it being a decent, executive-friendly choice for those on work trips.
The Park Inn by Radisson Mazatlan offers an accessible location, making it convenient for guests with disabilities to enjoy the surrounding attractions. With an elevator and easy access to the beachfront, the hotel is well-suited for visitors seeking a comfortable stay. The overall wheelchair accessibility of the hotel is commendable. However, some areas, such as certain rooms and the dining area, were noted to lack appropriate accessibility features.
The heated pool at Park Inn by Radisson Mazatlan receives positive feedback from guests. Many appreciate the comfortable temperature, noting the pool's warmth as a highlight. The cleanliness of both the pool and jacuzzi frequently garners praise, contributing to an enjoyable experience. Visitors find the outdoor heated pool and hot tub particularly inviting, often mentioning their satisfaction with the well-maintained facilities. Overall, guests enjoy the warm, clean environment of the pool area.
Guests at the Park Inn by Radisson Mazatlan highlight the hotel's outdoor pool as a standout feature. Reviews describe the pool as big, spacious and very nice with many appreciating its comfortable heated settings. The presence of a hot tub alongside the pool adds to the appeal and both are consistently noted for their cleanliness. The pool area is praised for its relaxing ambiance, offering a picturesque setting by the sea. Guests also enjoy the convenience of outdoor dining options by the pool, enhancing the overall experience with excellent service extending from the rooms to the pool area.
Nestled along the coastline, the Park Inn by Radisson Mazatlán offers honeymooners a serene beachfront location where they can revel in stunning ocean views. The hotel creates a peaceful ambiance ideal for couples seeking a tranquil getaway. With comfort as a cornerstone, the accommodations provide a cozy retreat that invites relaxation. Many reviews highlight the hotel as a prime honeymoon destination, noting its appeal for romantic stays. One detail to be aware of is the policy that requires a one-night penalty fee. Overall, the hotel consistently earns praise as a delightful choice for a memorable honeymoon experience.
Nestled along a peaceful beach, Park Inn by Radisson Mazatlan offers a truly romantic escape. The hotel's beautiful and enviable ocean views create a picturesque backdrop for any couple's getaway. Guests rave about the serene and calm atmosphere, free from noise, making it an ideal setting for intimate moments. The location is praised for its nice, relaxing environment and privacy, which enhances the sense of romance. Whether looking for a romantic retreat or a quiet beachside experience, couples will find this setting perfect for their needs.
Park Inn by Radisson Mazatlan offers an ideal beachfront location, providing guests with stunning, uninterrupted ocean views. Located right on a beautiful, peaceful beach, the hotel guarantees that every room has a view of the sea, often accompanied by a balcony for enhanced enjoyment. The setting is quiet and serene, away from the hustle and bustle of the city's Golden Zone, making it perfect for a relaxing getaway.
Guests can easily access the beach directly from the hotel, enjoying the clear, sandy shores that are often described as beautiful and wonderful. The beachfront location is consistently praised with the ocean practically at the hotel's doorstep. For those seeking more than just the sea, the hotel also features a nice swimming pool, although some guests mentioned variability in the pool's water clarity.
The hotel’s proximity to the beach is complemented by comfortable, clean rooms that offer beachfront views, making it a picturesque place to stay. Moreover, the establishment includes a restaurant, adding convenience and variety to the dining options available to guests.
Whether you're looking to take in the great beach location, relax by the pool or simply enjoy the serene ocean views from your room, Park Inn by Radisson Mazatlan serves as an excellent choice for a beach-centric stay.
Location Show Map
Location
Despite being a bit far from key tourist attractions like the Malecón and the central district, the hotel's location is nonetheless convenient for those looking to enjoy the sea and simplicity. Visitors appreciate the good public transport links with buses at the entrance taking you to the Golden Zone and other parts of the city. Proximity to the airport and easy access from the highway also make the hotel accessible for travelers.
The facilities, including a pool, jacuzzi and clean spacious rooms, contribute to a comfortable stay. Guests value the attentive and friendly staff who are always ready to assist with local information and any other needs. Moreover, the hotel's location provides access to nearby shops and restaurants, enhancing convenience without the noise and crowds typical of more central locations.
Overall, the Park Inn by Radisson Mazatlan is celebrated for its beautiful beachfront location, tranquility and excellent service, making it a fantastic choice for those looking to enjoy the peaceful side of Mazatlan.
Breakfast
There are mixed feelings about the variety and the quality of the dishes. Some guests find the buffet varied and delicious, while others suggest it could use more supervision and more options. Service at breakfast often gets positive mentions, particularly by the pool with the ocean view and specific staff members like Daniel receive praise for impeccable service.
However, several reviews point out issues such as the buffet being underwhelming or lacking variety with some noting cold tortillas or empty dishes due to insufficient staff. A few guests found the breakfast area too enclosed and suggested that the buffet could benefit from more flavor. Some also wished for the breakfast to be included in their room rate, indicating a need for clearer communication regarding meal promotions and inclusivity.
Overall, while the breakfast at Park Inn by Radisson Mazatlan generally receives positive feedback for its taste and variety, there are noted areas for improvement, particularly in consistency, variety and service delivery.
Dinner
However, there are several areas where the restaurant needs improvement. Many guests were dissatisfied with the slow service, both in the restaurant and for poolside orders, often waiting up to an hour for their meals. The food was frequently described as tasteless and served cold and tiny portions were a common complaint. Some guests even reported issues with food safety, citing instances of spoiled food that led to illness.
The restaurant's ambiance and lack of waitstaff also drew criticism, along with the absence of essential dining items like napkins and cutlery. Pricing was another sore point with many feeling that the quality and quantity of food did not justify the high cost.
Despite these flaws, there were still positive remarks about the food, especially when dining outside the hotel. Overall, guests seem to appreciate the location, facilities and cocktails, but improvements in service speed, food quality and portion sizes would significantly enhance the dining experience at the hotel.
Rooms
However, several issues seem to persist. Some guests found the rooms smaller than advertised with minimal storage space and sometimes inadequate lighting. Cleanliness was another point of contention: while many found the rooms and facilities clean, others reported instances of arriving to dirty rooms, late cleaning services and maintenance issues such as mold, defective bathroom fixtures and clogged toilets. Some rooms also lacked amenities like refrigerators and there were complaints about paper-thin walls leading to noise disturbances.
Additionally, guests faced inconveniences like delayed room availability at check-in and maintenance problems including leaking windows and showers. Despite these drawbacks, when everything worked as expected, the rooms provided a pleasant and cozy stay, complimented by beautiful ocean views and modern designs. Overall, while the comfort and aesthetic appeal of the rooms are commendable, guests noted room for improvement in cleanliness and maintenance services.
Beds
Additionally, the hotel maintains cleanliness in its rooms and beds, enhancing the overall comfort experience. However, a few reviews mention occasional issues, such as pillows being uncomfortable or the beds not being clean upon arrival. Despite some minor criticisms, the overwhelming sentiment is that the beds at Park Inn by Radisson Mazatlan are exceptionally comfortable, making it a top choice for travelers seeking a restful stay.
Cleanliness
On the other hand, numerous reviews pointed out lapses in cleaning. Several guests mentioned that their rooms were not cleaned daily with some experiencing delayed or superficial cleaning services. Specific concerns included dirty bathrooms, windows and common use furniture, along with sightings of cockroaches and unclean elevators. Particular criticisms highlighted improper or incomplete cleaning practices, noting that areas like the pool area and room floors were often neglected.
Although the rooms appeared clean at first glance, closer inspection often revealed missed spots. Some guests noted issues like dirty sheets and towels not being replaced regularly. Additionally, the cleaning staff occasionally missed out on leaving essential items like toilet paper and complimentary water.
The consensus is that while the hotel maintains a clean appearance overall, more attention to detail and consistency in housekeeping could enhance the guest experience.
Staff
Specific employees, such as Daniel and Gustavo, receive special mention for their exceptional service, especially around the pool and beach areas. The reception staff generally resolves issues promptly and is noted for their professional demeanor. Waiters and restaurant staff also earn commendations for their super attitude and attentiveness.
While the overall feedback is positive, some guests point out occasional deficiencies, such as moments of unfriendliness and lack of empathy from certain receptionists and lapses in service, such as the absence of towels or slow responses to complaints. Despite these few negative experiences, the majority of guests appreciate the kind and helpful demeanor of the hotel staff, making their stay enjoyable and comfortable.
Wi-Fi
Gym
Pool
However, there are notable areas for improvement. Multiple reviews point out that the pool is on the smaller side and can become crowded, especially when the hotel is at full capacity. The lack of sufficient shade and pool towels is another common complaint, along with the need for better maintenance in both the pool and poolside areas. Some guests noted unpleasant smells and insufficient cleanliness, highlighting periods when the pool water appeared murky or dirty. Additionally, the pool area can get noisy due to loud music and a high number of children.
Despite these issues, guests often found the pool experience enjoyable overall, given its cleanliness, warmth and the relaxing ambiance it provides. The hotel's efforts to maintain the pool area and the quality of service contribute significantly to guest satisfaction.
Beach
Moreover, the hotel offers good facilities in the pool and beach area, including beach loungers and a pool bar service, enhancing the overall experience.
However, some guests encountered issues with beach access, reporting that it was under repair, closed for remodeling or otherwise inaccessible during their stay. Despite these setbacks, the positive aspects of the beach's cleanliness, beauty and peacefulness stand out prominently in guest reviews. For beach lovers, the location and immediate access to a serene and beautiful beach are major highlights of the hotel.
Parking
The parking garage appears to be better suited for small and medium-sized cars with limited spaces available for larger vehicles, which often have to resort to street parking. This issue is compounded by the lack of clear signage, leading to confusion during entry and exit. Some reviews mentioned specific instances where the parking cards didn’t work properly, adding to the inconvenience.
In summary, while the parking is secure and covered, guests with larger vehicles or those requiring more space may find it tricky to navigate. Those with smaller cars seem to have a better experience, although the limited availability of spaces and narrow ramps remain a common point of concern.
Family
The location of the hotel is ideal for families, providing private parking that adds to a sense of tranquility. Numerous reviews highlighted the variety of child-friendly activities available, ensuring that kids remain entertained throughout their stay. The hotel is described as cozy and comfortable with specific accommodations tailored for families.
In addition to its appealing atmosphere, the family-oriented facilities and services have received commendation, making the hotel a practical choice for short family stays. However, some guests noted that the beach and certain seasonal conditions might not be ideal for families, suggesting that November might not be the best time for a family visit.
Overall, Park Inn by Radisson Mazatlan is recommended for family holidays, offering a great escape where both children and adults can enjoy time together in a pleasant and inviting setting.
4 Star
The presentation and upkeep of the hotel meet four-star standards, making it a good option for travelers seeking value for money. There are consistent mentions of good cleaning practices and well-maintained interiors that align with its four-star rating. While some reviews suggest that it may not fully live up to Radisson's advertising standards and could benefit from some improvements, most feedback is overwhelmingly positive.
Visitors appreciate the excellent work of the hotel staff, making it a favorite for many. The Park Inn by Radisson Mazatlán is characterized by good service, clean and modern rooms and a pleasant overall experience. Many express their intent to return, underscoring its position as a solid choice for a four-star stay in Mazatlán.
Business
However, there are notable mentions concerning issues with the internet, which could be a drawback for those needing reliable connectivity. Despite some opinions suggesting that it might cater more to families with kids, the majority of feedback points to it being a decent, executive-friendly choice for those on work trips.
Accessible
Heated Pool
Outdoor Pool
Honeymoon
Romantic
Beachfront
Guests can easily access the beach directly from the hotel, enjoying the clear, sandy shores that are often described as beautiful and wonderful. The beachfront location is consistently praised with the ocean practically at the hotel's doorstep. For those seeking more than just the sea, the hotel also features a nice swimming pool, although some guests mentioned variability in the pool's water clarity.
The hotel’s proximity to the beach is complemented by comfortable, clean rooms that offer beachfront views, making it a picturesque place to stay. Moreover, the establishment includes a restaurant, adding convenience and variety to the dining options available to guests.
Whether you're looking to take in the great beach location, relax by the pool or simply enjoy the serene ocean views from your room, Park Inn by Radisson Mazatlan serves as an excellent choice for a beach-centric stay.
Yes, Park Inn by Radisson Mazatlan has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Park Inn by Radisson Mazatlan.
Yes, Park Inn by Radisson Mazatlan welcomes dogs.
Yes, parking facilities are available at Park Inn by Radisson Mazatlan.
Yes, Park Inn by Radisson Mazatlan has a gym.
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