فندق البيضاء Beyza Hotel
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Summary of reviewsفندق البيضاء Beyza Hotel in Mecca is widely appreciated for its convenient location, which is a significant draw for visitors, especially those making religious pilgrimages. Positioned close to the Holy Mosque, most guests benefit from a short walking distance of 8 to 15 minutes to the Haram, enhancing its appeal as a practical base. The accessibility to various amenities, markets, bus stations and public transportation further elevates the hotel's convenience. The value for money, coupled with affordable prices, resonates well with many guests, despite some minor feedback regarding neighborhood conditions and room service.
While the advertised breakfast services led to significant disappointment due to their non-availability, the staff's friendly and helpful demeanor is a redeeming feature for the hotel. Many have praised the warm, respectful reception, highlighting individuals like Mohamed and Rayan for their exceptional service. However, there are instances where professional conduct and communication, particularly English proficiency, could be improved.
The rooms are noted for their proximity to the Sacred Mosque and the availability of convenient transportation options. Despite these benefits, the rooms are often criticized for being small and poorly maintained. Issues with cleanliness, tight spaces, outdated furniture and insufficient room for movement or storage are recurrent themes. Yet, some solo travelers find the room size adequate and a few guests have experienced clean and tidy accommodations.
Cleanliness reviews are mixed. Some guests find the hotel clean and quiet, appreciating the affordability relative to its location. However, many raise concerns about inadequate room cleaning, stained bedding, unserviced sheets and towels and poor hygiene conditions, including reports of cockroaches.
While the WiFi service garners mixed reviews with some guests experiencing reliable connectivity near their doors, others face challenges with weak, slow or non-existent connections. Similarly, the beds receive varied feedback. Some find them comfortable, while numerous guests report issues with cleanliness, old and stained linens, bed bugs and overall discomfort.
In summary, فندق البيضاء Beyza Hotel’s strategic location and the courteous behavior of most staff members are the standout positives, making it a cost-effective choice for visitors to the Haram. However, improvements in room maintenance, cleanliness, consistent professional conduct and clear communication about amenities could significantly enhance the overall guest experience.
While the advertised breakfast services led to significant disappointment due to their non-availability, the staff's friendly and helpful demeanor is a redeeming feature for the hotel. Many have praised the warm, respectful reception, highlighting individuals like Mohamed and Rayan for their exceptional service. However, there are instances where professional conduct and communication, particularly English proficiency, could be improved.
The rooms are noted for their proximity to the Sacred Mosque and the availability of convenient transportation options. Despite these benefits, the rooms are often criticized for being small and poorly maintained. Issues with cleanliness, tight spaces, outdated furniture and insufficient room for movement or storage are recurrent themes. Yet, some solo travelers find the room size adequate and a few guests have experienced clean and tidy accommodations.
Cleanliness reviews are mixed. Some guests find the hotel clean and quiet, appreciating the affordability relative to its location. However, many raise concerns about inadequate room cleaning, stained bedding, unserviced sheets and towels and poor hygiene conditions, including reports of cockroaches.
While the WiFi service garners mixed reviews with some guests experiencing reliable connectivity near their doors, others face challenges with weak, slow or non-existent connections. Similarly, the beds receive varied feedback. Some find them comfortable, while numerous guests report issues with cleanliness, old and stained linens, bed bugs and overall discomfort.
In summary, فندق البيضاء Beyza Hotel’s strategic location and the courteous behavior of most staff members are the standout positives, making it a cost-effective choice for visitors to the Haram. However, improvements in room maintenance, cleanliness, consistent professional conduct and clear communication about amenities could significantly enhance the overall guest experience.
Family Friendly Hotel
About فندق البيضاء Beyza Hotel
License: 10007040
Guest Reviews
Location
Reviewers also mention the hotel's accessibility to various amenities, such as markets, the Mecca bus station and public transportation options. This proximity enhances the overall convenience for visitors, allowing them to move around easily.
While the hotel occasionally receives feedback about room service and neighborhood conditions, the positive remarks about its excellent value and affordable prices often overshadow any minor drawbacks. The nearby availability of services like a barber for post-Umrah needs adds to the appeal.
Overall, guests find فندق البيضاء Beyza Hotel to be strategically located and cost-effective, meeting the basic needs for short stays and offering a practical base for pilgrims and visitors to the sanctuary.
Breakfast
Rooms
While some guests mention that the room size is appropriate or acceptable, many others describe the rooms, including the washrooms, as very tight with inadequate space for prayer or even storing bags. Cleanliness is a recurring issue with reports of rooms not being properly cleaned and, in some cases, linens not being changed between guests.
Despite these concerns, a few guests found the rooms to be clean and tidy and some felt the room size was sufficient for solo travelers. However, many feel the furniture is outdated and uncomfortable.
Overall, while the hotel's proximity to religious sites is a notable advantage, many guests feel that the rooms at فندق البيضاء Beyza Hotel fall short in terms of comfort, cleanliness and space.
Beds
Cleanliness
However, there are numerous concerns raised by other guests. Common issues include rooms not being clean prior to check-in, stained bedding and no housekeeping service to change sheets or towels. Reports of cockroaches in rooms and elevators were frequent with some guests noting very poor hygiene conditions and unpleasant smells throughout the hotel. The size of the rooms, as well as the bathrooms, was often described as cramped and inadequately maintained. Guests also mentioned a lack of thorough cleaning and outdated, worn-out furniture.
While the reception staff is praised for their respect and good manners, the hotel's cleanliness and attention to detail largely fall below guest expectations. Improvements in housekeeping and general maintenance could significantly enhance the overall guest experience.
Staff
Despite these positive affirmations, there were reports of unprofessional behavior at the reception with some staff members described as rude, uncommunicative and uncooperative. There were a few instances of language barriers, as noted by guests concerning the reception's limited English proficiency. Furthermore, disputes among the staff at the reception and occurrences of bad conduct were flagged by some visitors.
Overall, while the staff of فندق البيضاء Beyza Hotel has indeed won admiration for their helpfulness and respectful treatment from a significant number of guests, there are noticeable areas that could benefit from improvement, especially concerning consistency in professional conduct and communication capabilities.
Wi-Fi
No, فندق البيضاء Beyza Hotel doesn't have any pool.
No, a spa isn't available at فندق البيضاء Beyza Hotel.
No, فندق البيضاء Beyza Hotel doesn't allow dogs.
No, parking facilities aren't available at فندق البيضاء Beyza Hotel.
No, فندق البيضاء Beyza Hotel doesn't have a gym.
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