Lamar Ajyad First Hotel Tower A
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Summary of reviews'لمار أجياد الاول Tower A' in Mecca generally garners positive reviews, particularly for its prime location. The hotel’s proximity to the Haram is a significant advantage, making it easy for guests to access the holy mosque either by walking or utilizing the frequent 24-hour shuttle service. Additionally, the convenient access to the Mecca bus station, Kudai parking and other local amenities further enhances its appeal. The value for money, availability of parking spaces and a hassle-free check-in process are other appreciated aspects.
However, guests' experiences with the hotel’s breakfast and dinner services have seen mixed reviews. While some enjoy the convenient and good food selections, others have pointed out the limited variety, cleanliness issues and the lack of Wi-Fi in the dining areas. Dinner, in particular, has received criticism for limited options and inconsistent quality with some guests experiencing miscommunications regarding their meal plans.
The rooms at 'لمار أجياد الاول Tower A' have received a blend of praise and criticism. Positives include spaciousness, modern fittings and cleanliness in some instances. Yet, many guests report issues such as bad odors, dirty carpets, faulty equipment and discrepancies between advertised and actual room conditions. Inconsistent housekeeping and a general lack of upkeep also contribute to the mixed feedback.
Despite the mixed reviews on room cleanliness, the hotel overall is noted for its comfort and tranquility with clean beds and bathrooms frequently mentioned. The staff garners praise for their cooperation, support and friendly demeanor, although there are occasional reports of unprofessional behavior, particularly at reception.
The quality of the Wi-Fi services at 'لمار أجياد الاول Tower A' is largely criticized with many guests experiencing slow and unstable connections, impacting their stay. Family accommodations are highlighted positively for their spacious rooms and family-friendly environment, though some logistical challenges are noted, such as the extreme height of Ajyad Street and nighttime disturbances.
While beds are praised for comfort by some, significant issues are reported, including uncomfortable, stained and dirty mattresses, which affect the overall sleep quality.
As a three-star hotel, 'لمار أجياد الاول Tower A' meets basic expectations with accessible pricing, but several issues such as unresponsive customer service and maintenance concerns suggest room for improvement to fully meet three-star standards. Accessibility features, including parking and 24/7 shuttle services, enhance convenience for guests, though improvements are needed at the entrance and in shuttle organization.
Overall, 'لمار أجياد الاول Tower A' offers a strategic and convenient location with several beneficial features, though some aspects like dining, room maintenance and Wi-Fi services require significant enhancements to improve the overall guest experience.
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However, guests' experiences with the hotel’s breakfast and dinner services have seen mixed reviews. While some enjoy the convenient and good food selections, others have pointed out the limited variety, cleanliness issues and the lack of Wi-Fi in the dining areas. Dinner, in particular, has received criticism for limited options and inconsistent quality with some guests experiencing miscommunications regarding their meal plans.
The rooms at 'لمار أجياد الاول Tower A' have received a blend of praise and criticism. Positives include spaciousness, modern fittings and cleanliness in some instances. Yet, many guests report issues such as bad odors, dirty carpets, faulty equipment and discrepancies between advertised and actual room conditions. Inconsistent housekeeping and a general lack of upkeep also contribute to the mixed feedback.
Despite the mixed reviews on room cleanliness, the hotel overall is noted for its comfort and tranquility with clean beds and bathrooms frequently mentioned. The staff garners praise for their cooperation, support and friendly demeanor, although there are occasional reports of unprofessional behavior, particularly at reception.
The quality of the Wi-Fi services at 'لمار أجياد الاول Tower A' is largely criticized with many guests experiencing slow and unstable connections, impacting their stay. Family accommodations are highlighted positively for their spacious rooms and family-friendly environment, though some logistical challenges are noted, such as the extreme height of Ajyad Street and nighttime disturbances.
While beds are praised for comfort by some, significant issues are reported, including uncomfortable, stained and dirty mattresses, which affect the overall sleep quality.
As a three-star hotel, 'لمار أجياد الاول Tower A' meets basic expectations with accessible pricing, but several issues such as unresponsive customer service and maintenance concerns suggest room for improvement to fully meet three-star standards. Accessibility features, including parking and 24/7 shuttle services, enhance convenience for guests, though improvements are needed at the entrance and in shuttle organization.
Overall, 'لمار أجياد الاول Tower A' offers a strategic and convenient location with several beneficial features, though some aspects like dining, room maintenance and Wi-Fi services require significant enhancements to improve the overall guest experience.
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
About Lamar Ajyad First Hotel Tower A
License: 10001171
Guest Reviews
Location
Furthermore, guests appreciate the value for money, finding the pricing suitable for the quality and convenience of the accommodations. The availability of parking spaces and the simple check-in process add to the hassle-free experience. The vicinity to the Zamzam Bottles Dispensing Plant and other amenities also contribute positively to the hotel's overall allure.
Despite some reviews mentioning the hotel is a bit far for those who prefer walking, the regular shuttle service compensates by ensuring timely transportation to and from the Haram. The hotel's clean and comfortable environment, polite staff and overall good service make it a beneficial choice for pilgrims. The excellent reception, peaceful surroundings and easy access to transportation routes further enhance the guest experience.
Breakfast
Dinner
However, there are some concerns that need addressing. One guest noted that their room booking, which included dinner, instead offered breakfast, suggesting a potential miscommunication. The food options can be limited and are perceived as expensive by some patrons. Additionally, the quality of the food has been criticized with reports of cold and uncovered meals and unsatisfactory buffet selections.
The cafeteria is also noted to lack Wi-Fi, which could be an inconvenience for travelers relying on internet access. Lastly, the restaurant’s operation hours appear restrictive with early closures and no dinner service at times.
Overall, while the hotel provides several dining conveniences and quality coffee, enhancements in menu variety, food quality and service consistency could greatly improve the guest experience.
Rooms
There were numerous complaints of insufficient room servicing with guests noting that rooms were not cleaned daily and that housekeeping was often unresponsive. Issues with faulty equipment, like electric kettles and showers, also emerged. Cleanliness was a significant concern with reports of dirty carpets, uncleaned bathrooms and even insects.
Guests also criticized the lack of windows or poor views in many rooms and the overall dated and worn-out condition of the hotel’s interior. The absence of standard hotel features such as good Wi-Fi and toiletries added to the discontent. For many, the hotel failed to meet expectations, leaving them dissatisfied with their stay. The only saving graces, occasionally, were the reasonable pricing and proximity to the Haram, but these elements were overshadowed by prevalent maintenance and service issues.
Beds
Many guests were disappointed by the allocation of beds that didn't match their reservations, including situations where child beds or king size beds were not provided as initially booked. Complaints about the beds being small and narrow with some rooms only having beds without additional furniture, were common. The lack of outlets near the bed and the need for room cards to be recharged added to the inconvenience. Some guests also pointed out the poor cleanliness of the bed linens and the overall room with stained towels, unchanged sheets and lingering unpleasant scents detracting from the overall experience.
Despite the challenges, the convenient proximity to Haram and some polite and considerate staff were appreciated by guests. However, there is a clear need for better care and maintenance of the beds and rooms to enhance the overall guest experience.
Cleanliness
However, a significant number of guests noted issues with cleanliness, specifically mentioning dirty carpets, curtains and overall room maintenance. Multiple reviews pointed out the need for improved housekeeping services, citing unclean rooms upon check-in and inconsistent room cleaning. There were also complaints about foul smells in the rooms and bathrooms, dirty walls, old furniture and the presence of insects and bed bugs. Some found the hotel cleanliness to be lacking compared to their previous visits.
Despite the positive points, it is clear from the feedback that there is room for improvement in maintaining consistent cleanliness throughout the hotel, especially regarding carpets, furniture and regular housekeeping services.
Staff
Other reviewers, however, report negative experiences, particularly with the reception staff. Issues such as unresponsiveness, unprofessional behavior and unpleasant attitudes have been noted several times, though these less favorable reviews are often countered by positive mentions of other receptionists being kind and cooperative.
Several comments suggest a disparity in training and professional demeanor among staff members with some being described as inexperienced or needing better hospitality skills. Despite these inconsistencies, a recurring theme is the staff's willingness to help guests and solve problems when escalated.
Overall, while there are areas needing improvement, the commendation of individual staff efforts and the frequent use of terms like welcoming, respectful and helpful suggest that many guests leave with a favorable impression of the hotel's personnel.
Wi-Fi
Family
However, there are some challenges noted. The extreme height of Ajyad Street is pointed out as being difficult for families, especially those with babies. Nighttime disturbances have also been mentioned as a concern for children. Despite these issues, there are mentions of good reception staff and a general positive sentiment from families about their stay.
Some practical issues were encountered, such as room problems with door cards which were eventually resolved after multiple attempts. Pricing may be a consideration as it was noted to be on the higher side for families staying a night. Finally, a booking mishap where a family room turned out to be a bachelor room, though unfortunate, seemed to be an exception rather than the norm. Overall, while there are some hurdles, the hotel's efforts to accommodate families do not go unnoticed.
3 Star
Accessible
The shuttles are frequent, departing every 15-20 minutes, though a few guests noted the need to sometimes call the driver to arrange pick-up. Besides bus services, taxis are readily available, adding another layer of convenience. Elevators within the hotel provide additional accessibility, albeit they can be crowded at peak times and might be insufficient in number.
Despite these positives, there are areas needing improvement. The hotel's entrance from the parking area could be challenging for elderly guests due to high stairs. The shuttle service, while generally reliable, sometimes lacks organization. Nevertheless, the hotel's accessibility, nearby amenities like a supermarket and regular shuttle services make it a practical choice for many travelers visiting the holy sites.
Honeymoon
No, Lamar Ajyad First Hotel Tower A doesn't have any pool.
No, a spa isn't available at Lamar Ajyad First Hotel Tower A.
No, Lamar Ajyad First Hotel Tower A doesn't allow dogs.
No, parking facilities aren't available at Lamar Ajyad First Hotel Tower A.
No, Lamar Ajyad First Hotel Tower A doesn't have a gym.
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