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Abraj Al Tayseer Tuwa Hotel

Mecca , Bir Tuwa Street Al Tayseer (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAl Tayseer Towers Tuwa Hotel فندق ابراج التيسير طوى in Mecca offers a commendable stay, especially for budget-conscious pilgrims visiting Masjid al-Haram. The hotel's proximity within a 10 to 20-minute walking distance to the Haram, along with a free and frequent shuttle service, enhances convenience for guests. The surrounding area is bustling with shops and restaurants, making it easy for guests to access necessities.

Guests particularly praise the hotel's cleanliness, describing the rooms as spotless, well-maintained and comfortable. The staff receives high marks for their friendly and professional service with many noting the prompt and attentive responses from housekeeping and reception. Specific individuals like Mr. Usman, Zahir and Manager Osama are frequently mentioned for their exceptional service.

Despite the mainly positive reviews, there are areas that need improvement. The breakfast and dinner offerings receive mixed reviews with many guests highlighting the poor quality and lack of variety. Even though the meals are reasonably priced, the overall dining experience could be greatly enhanced with better food quality and service.

Rooms are appreciated for their cleanliness and adequate amenities, but some guests find them small, particularly for families or larger groups and occasionally in need of maintenance. The free Wi-Fi service varies in quality with some guests experiencing strong connectivity while others face inconsistent performance.

The hotel’s parking facilities are a notable advantage, offering safe and private parking spaces. The shuttle service adds convenience, although it can get crowded. Family travelers and individuals with mobility issues might find the room sizes and accessibility challenging, as well as potential noise disturbances from the streets and common areas.

Overall, Al Tayseer Towers Tuwa Hotel provides good value for money with its essential amenities, friendly staff and cleanliness. Its location and services make it a suitable choice for short stays, especially for travelers performing Umrah. Improvements in dining, room maintenance and accessibility would enhance the guest experience even further.
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Categories

Cheap Hotel

This hotel provides affordable lodging suitable for pilgrims and travelers seeking budget-conscious options. It offers essential services without excessive frills.

Family Friendly Hotel

Hotel with Free Wi-Fi

Hotel with Parking

Accessible Hotel

3-Star Hotel

Room Types

Premium Room with Five Single Beds This double room's special feature is the hot tub. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 5 beds.

Premium King Room This double room features a hot tub. This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

Premium Twin Room This twin room provides a hot tub. This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.

Premium Triple Room This triple room's standout feature is the hot tub. This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds.

Premium Quadruple Room Guests will have a special experience as the double room provides a hot tub. This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 4 beds.

Premium Room

About Abraj Al Tayseer Tuwa Hotel

License: 10006584

Guest Reviews

8.0

Very Good

Location

Al Tayseer Towers Tuwa Hotel offers a convenient stay for those visiting Masjid al-Haram in Mecca. The hotel's proximity to the Haram is generally well-received, as it is within walking distance with many guests noting it takes around 10 to 20 minutes on foot. For added convenience, there is a free shuttle bus service running to and from the Haram frequently, which is particularly appreciated by guests who prefer not to walk. The area around the hotel is bustling with numerous shops, restaurants and services nearby, making it easy for guests to access all they need.

While the hotel is described as very close by many, some guests do mention that it feels a bit farther from the mosque, especially for those with mobility issues or those who prefer quicker access. Despite some comments about noise and occasional difficulty in locating the property, the overall sentiment reflects a balanced combination of decent affordability and manageable access to the holy sites. The hotel is highlighted as a suitable choice for budget-conscious travelers performing Umrah with clean rooms and supportive staff contributing to a positive stay.

Breakfast

The breakfast experience at Al Tayseer Towers Tuwa Hotel seems to leave much to be desired according to various guest reviews. While some found the essential food items available to be adequate, many expressed dissatisfaction with the overall quality, flavor and variety of the breakfast offerings. The buffet was frequently mentioned as being limited and not particularly appetizing, leading several guests to deem the breakfast not worth the extra charge of 20 to 25 SAR. The lack of diversity in dishes and a perceived poor standard of food preparation were recurrent themes. Moreover, some visitors criticized the restaurant's overall service and value for money, suggesting that breakfast options need significant improvement. It is also noted that breakfast was not included with the booking and had to be purchased separately, an additional cost that many felt was unjustified given the quality provided.

Dinner

Al Tayseer Towers Tuwa Hotel offers reasonably priced dining options with meals such as iftar and suhoor available at 25 SAR per person. Despite the attractive price point, guests have expressed mixed feelings about the quality of the food. The suhoor meal is frequently highlighted as providing good value with several reviews noting its affordability. However, the overall dining experience at the hotel's restaurant receives less favorable comments with a number of guests criticizing the quality of both lunch and dinner. There are also limited dining alternatives in the vicinity, which may impact the overall convenience for hotel guests. While the pricing for meals is economical, the feedback suggests that improvements in food quality and variety could enhance the dining experience.

Rooms

The rooms at Al Tayseer Towers Tuwa Hotel فندق ابراج التيسير طوى generally earned praise for their cleanliness and comfort. Numerous guests noted that the rooms were very clean and well-equipped with some describing them as spacious and luxurious. The room service was also highlighted as excellent and available 24/7.

However, many reviews pointed out that the room sizes were quite small, particularly for larger groups and there was often not enough space for luggage if traveling with a family. The cramped nature of several rooms was a common issue, making it less ideal for guests seeking more spacious accommodation.

Some guests had concerns regarding the condition of the rooms, mentioning old furniture and the need for renovation. Problems like defective key card readers, broken window locks and drainage issues in the bathrooms were mentioned but seemed less frequent.

Overall, while the rooms are clean and well-maintained with all necessary amenities, the limited space and occasional maintenance issues may not suit everyone, especially larger families. The hotel offers a good value for the price, but potential guests should be mindful of their space requirements.

Beds

Al Tayseer Towers Tuwa Hotel offers a mixed experience regarding its bedding. Guests frequently mentioned that the beds are comfortable and conducive to a good night's sleep. Reviewers noted the presence of clean and comfy mattresses and many found the bedding to be well-suited and sufficient. However, feedback on bed size was varied with some guests mentioning that single beds were quite small, which could be an issue for couples or families staying in rooms with multiple people. Despite some beds being smaller than expected, the rooms still offer a generally clean and comfortable ambiance. The hotel also boasts ample facilities, including six elevators and free parking, enhancing the overall convenience for guests.

Cleanliness

Al Tayseer Towers Tuwa Hotel in Makkah boasts a high standard of cleanliness, making it a commendable choice for travelers prioritizing hygiene. The majority of guest reviews highlight the spotless condition of rooms, often describing them as very clean and comfortable, providing a sense of ease to their stay. The hotel's management and cleaning staff receive frequent praise for maintaining pristine conditions with particular attention to clean rooms, fresh towels and well-kept amenities.

Despite a few criticisms pointing out occasional lapses in detail and the need for deep cleaning in specific areas, the dominant sentiment affirms the hotel's cleanliness is largely satisfactory. Many guests appreciated the tidiness of the property and the overall cleanliness of shared spaces with comments noting that the general upkeep meets or exceeds expectations.

Additionally, the positive feedback extends to other aspects of the hotel such as good service, neat and orderly facilities and a safe environment. The provision of early check-in and extended check-out options also added to the positive experiences reported by guests.

While the hotel's location might require transport for convenient access to the holy mosque, the availability of shuttle buses ensures that guests can still enjoy their stay without inconvenience. Overall, Al Tayseer Towers Tuwa Hotel garners significant approval for its cleanliness, making it a reliable option for a comfortable stay in Makkah.

Staff

Visitors to Al Tayseer Towers Tuwa Hotel often highlight the exceptional service and professionalism of the staff. The team is described as friendly, cooperative and respectful with receptionists receiving notable praise for their politeness and efficiency. Guests frequently commend the staff's quick and effective responses to requests and needs, emphasizing their helpful and welcoming nature.

The housekeeping staff, especially individuals like Mr. Usman and Zahir, are recognized for their diligence and responsiveness. Additionally, Manager Osama stands out for his cooperative and smooth management style. A significant number of reviews mention the prompt service provided at both the reception and room service, suggesting a high level of operational efficiency throughout the hotel.

Overall, the hotel's staff make a positive impression through their courteous behavior and attentiveness. They seem well-versed in assisting with logistics related to Umrah and local sightseeing, further enhancing the guest experience. While there are a few isolated mentions of rudeness, the overwhelming consensus is that the staff are exceptionally helpful, professional and dedicated to ensuring a pleasant stay for all guests.

Wi-Fi

At Al Tayseer Towers Tuwa Hotel, the Wi-Fi experience is a mixed bag according to guest reviews. Many guests have found the Wi-Fi network to be strong and good, particularly noting improved strength after initial setup issues were resolved. While some praise the reliable connectivity, especially during peak hours, others experienced inconsistent service. Specifically, the Wi-Fi in rooms often performed better than in the large common lobby area. However, several guests noted inefficiencies and slow speeds with some reporting weak signals or no Wi-Fi service at all. Overall, while there are positive remarks about the Wi-Fi, improvements are needed to provide a consistently robust internet experience for all guests.

Parking

Al Tayseer Towers Tuwa Hotel offers ample free parking facilities for its guests, which are located conveniently in the basement of the hotel. The parking space is described as safe and private, making it a reliable option for guests arriving by car. Despite the convenience of having parking within the same building, there is only one elevator that accesses the parking area, which can lead to some delays, especially during busy times. While the parking facility easily accommodates standard cars, larger vehicles such as SUVs may encounter some difficulties. However, overall, the availability of free parking for the duration of the stay adds a significant value to the guest experience, ensuring a hassle-free visit. Additionally, complimentary shuttle services enhance transportation options for guests, further contributing to the hotel's accommodating atmosphere.

Family

Al Tayseer Towers Tuwa Hotel offers a comfortable stay for families, groups and individuals with its beautiful and distinctive setting. Guests appreciate the spacious prayer hall available for both men and women, enhancing the hotel’s appeal for those visiting for religious purposes. The room location 5065 is noted for being good and clean, providing a pleasant environment for guests.

For travelers looking for convenience, the hotel’s proximity to the Haram, although not right next door at 1500 meters away, is a plus. The hotel’s price-to-service ratio has been highlighted as excellent, making it one of the best options in its price range. Housekeeping services meet guests' needs adequately and the bus shuttle service, despite being crowded, offers a connection to key areas.

On the downside, the small size of the rooms can be a drawback for family travel and the hotel is not recommended for wheelchair users due to accessibility issues with rooms and facilities. The common areas, such as hallways, also lack accessibility for prams and wheelchairs, which could pose significant challenges for families with young children or individuals with mobility issues. Additionally, the laundry service may not meet the expectations of high-end users or families looking for more comprehensive amenities.

Noise from the streets and hallways can be disruptive due to insufficient sound insulation, potentially disturbing the otherwise comfortable stay. Despite these drawbacks, the friendly staff and the overall cleanliness contribute positively to guest experiences at the hotel.

3 Star

Al Tayseer Towers Tuwa Hotel offers a commendable three-star experience featuring good quality service. Guests appreciate its cleanliness and the spacious, well-equipped rooms. Despite the hotel's rating, several reviews mention that it deserves more stars. Located a fifteen-minute walk from Masjid al-Haram, the hotel provides an interesting value for money compared to other options in the area.

The staff's helpfulness stands out, making the stay more enjoyable for many. The rooms might be on the smaller side, particularly for larger families and it’s recommended to take a taxi for elderly guests or children due to the distance from the Kaaba. This economical hotel is seen as perfect for a short stay, providing decent, clean accommodations. Although the value for the price ratio is tagged as average, the hotel still manages to suffice the needs of its guests effectively.

Accessible

Al Tayseer Towers Tuwa Hotel boasts robust accessibility features for guests with disabilities. The hotel offers a secure 24-hour shuttle bus service that efficiently transports guests to and from Haram, facilitating easy travel for those who may need assistance. Guests appreciate the convenience of the shuttle bus drop-off location near the holy shrine and the specially designed wheelchair access area, which ensures smooth mobility within the premises.

The hotel's fully equipped rooms and excellent service, including daily complimentary amenities such as water, tea, coffee and sugar, contribute to a comfortable stay. The presence of attentive staff, reasonable laundry services and a variety of nearby shops and restaurants adds to the overall positive experience.

Although the hotel is situated a bit far from Haram, the fast and convenient shuttle service mitigates transportation concerns, making it a practical choice for visitors looking for accessible lodging in the area.

No, Abraj Al Tayseer Tuwa Hotel doesn't have any pool.

No, a spa isn't available at Abraj Al Tayseer Tuwa Hotel.

No, Abraj Al Tayseer Tuwa Hotel doesn't allow dogs.

Yes, parking facilities are available at Abraj Al Tayseer Tuwa Hotel.

No, Abraj Al Tayseer Tuwa Hotel doesn't have a gym.

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