فندق سفير المسك Safeer Almisk Hotel
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Summary of reviewsSafeer almisk Hotel stands out for its convenient location close to the Haram, making it a popular choice among visitors seeking ease of access to the Holy Mosque, which is just a 10 to 20-minute walk away. Surrounded by bustling markets and shops, guests can easily fulfill shopping and dining needs, benefiting from the hotel’s central location and reasonable pricing. Additionally, a sporadic shuttle bus service is offered for those preferring not to walk.
Guests frequently acknowledge the spaciousness and comfort of the rooms, which are often seen as providing good value for money. However, the property shows signs of aging with numerous reviews highlighting outdated furniture, dim lighting and rooms in need of renovation. Cleanliness levels draw mixed reactions; while some guests describe the hotel as very clean, others cite issues such as dusty carpets, unpleasant smells and sightings of cockroaches. Bathrooms, often described as small and unclean, require significant improvement and better maintenance.
Interaction with the staff has been a mixed bag as well. Many guests found them friendly and helpful, particularly singling out employees like Taha Hussein for their exceptional service. Conversely, there are significant criticisms regarding rude and unprofessional behavior from some reception and managerial staff, suggesting a need for better customer service training.
Wi-Fi connectivity at the hotel is another area of concern for many guests with frequent reports of slow speeds, weak signals and unreliable internet access disrupting their stay. Bed quality also varies; while a few guests found them comfortable, many others pointed out issues such as uncomfortable beds, inadequate cleaning and poor-quality mattresses.
Despite these shortcomings, Safeer almisk Hotel offers good value for money and is considered adequately suitable for short stays. However, the general consensus suggests that the hotel’s three-star classification may be generous with many guests recommending rebranding it as a two-star establishment or lodge due to the lack of facilities and services typically expected in a three-star hotel.
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Guests frequently acknowledge the spaciousness and comfort of the rooms, which are often seen as providing good value for money. However, the property shows signs of aging with numerous reviews highlighting outdated furniture, dim lighting and rooms in need of renovation. Cleanliness levels draw mixed reactions; while some guests describe the hotel as very clean, others cite issues such as dusty carpets, unpleasant smells and sightings of cockroaches. Bathrooms, often described as small and unclean, require significant improvement and better maintenance.
Interaction with the staff has been a mixed bag as well. Many guests found them friendly and helpful, particularly singling out employees like Taha Hussein for their exceptional service. Conversely, there are significant criticisms regarding rude and unprofessional behavior from some reception and managerial staff, suggesting a need for better customer service training.
Wi-Fi connectivity at the hotel is another area of concern for many guests with frequent reports of slow speeds, weak signals and unreliable internet access disrupting their stay. Bed quality also varies; while a few guests found them comfortable, many others pointed out issues such as uncomfortable beds, inadequate cleaning and poor-quality mattresses.
Despite these shortcomings, Safeer almisk Hotel offers good value for money and is considered adequately suitable for short stays. However, the general consensus suggests that the hotel’s three-star classification may be generous with many guests recommending rebranding it as a two-star establishment or lodge due to the lack of facilities and services typically expected in a three-star hotel.
Hotel with Parking
Cheap Hotel
Accessible Hotel
About فندق سفير المسك Safeer Almisk Hotel
License: 10006883
Guest Reviews
Location
Set amidst bustling markets and shops, every essential is merely steps away, making it easy for guests to fulfill their shopping and dining needs without venturing far. The hotel is noted for providing good value for money, especially given its central location and reasonable pricing.
While many find it to be within a comfortable walking distance, some reviews mention alternate routes through neighboring hotels to avoid the uphill path. The hotel also offers a shuttle bus service to the Haram, although this service appears sporadic according to some guest experiences.
Overall, the Safeer Al Misk Hotel is praised for its location, affordability and proximity to the Holy Mosque, making it a viable option for visitors prioritizing ease of access to Al Haram.
Rooms
However, the hotel shows signs of aging with numerous reviews highlighting old furniture, dim lighting and rooms in desperate need of renovation. Some guests described their rooms as dilapidated, noting broken locks, non-functioning amenities and inadequate lighting arrangements. Cleanliness is a significant concern with several reviews mentioning dirt, remnants of rat waste, insects and even dirty carpets, which detracts significantly from the overall experience. The bathrooms also garnered negative feedback for being too small, unclean and in need of significant refurbishment and better maintenance.
In terms of service, the reception staff was described as unwelcoming with a general lack of enthusiasm and slow room service response times. Essential amenities, such as kettles, adequate lighting and appropriate bathroom facilities, were often missing or in poor condition. The ventilation system was reportedly inadequate, leading to stuffy rooms with unpleasant smells resembling cigarettes.
Overall, while the spaciousness and affordability of Safeer almisk Hotel's rooms are commendable, substantial improvements in cleanliness, maintenance and service quality are necessary to provide a more pleasant and comfortable stay for guests.
Beds
Cleanliness
However, several criticisms also arise, focusing on issues such as "room cleanliness is inadequate," "not clean enough," and "housekeeping service needs improvement." Specific complaints include dusty room carpets, bad smells in bathrooms and sightings of cockroaches and other bugs. Some guests experienced a lack of towels and inadequate cleaning services, leading to comments like "no professional cleaning of rooms during stay" and "failure to clean the rooms regularly."
While initial cleanliness might be acceptable for some, there are mentions of required maintenance, dusty environments and instances of dirty towels and sheets. Various reviews mention that more thorough cleaning, particularly of carpets and bathrooms, is needed, citing "unpleasant odors," "dirty hotel," and "remnants of rat waste."
In summary, though some guests find the hotel clean and comfortable, others feel that improvement in regular housekeeping and overall cleanliness is necessary to ensure a consistently pleasant stay.
Staff
However, there were also significant negative remarks regarding staff behavior. Several guests encountered rude and unprofessional behaviors, particularly from the reception and managerial staff. Issues included poor response times to complaints, lack of cooperation in providing services and an overall sense of disinterest towards guests. This dichotomy in experiences suggests that while some staff members excel in hospitality, others may need to improve their professional conduct and customer service skills.
Overall, guest interactions with the staff ranged from commendable and courteous to frustrating and unsatisfactory, highlighting a need for more consistent professionalism across the board.
Wi-Fi
3 Star
No, فندق سفير المسك Safeer Almisk Hotel doesn't have any pool.
No, a spa isn't available at فندق سفير المسك Safeer Almisk Hotel.
No, فندق سفير المسك Safeer Almisk Hotel doesn't allow dogs.
Yes, parking facilities are available at فندق سفير المسك Safeer Almisk Hotel.
No, فندق سفير المسك Safeer Almisk Hotel doesn't have a gym.
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