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Summary of reviewsNH Mechelen, situated in the heart of Mechelen, receives significant praise for its exceptional location. Guests revel in the hotel's proximity to key attractions, restaurants, bars and shops while appreciating its peaceful yet central setting. The hotel's strategic position makes it a prime base for exploring the vibrant city of Mechelen.
Visitors frequently commend the hotel's staff for their friendliness, attentiveness and professionalism. The staff's warm welcome and efficient service contribute to a pleasant and inviting atmosphere, further enhancing the guest experience.
The rooms at NH Mechelen are often described as spacious, comfortable and clean with high-quality beds ensuring a good night's sleep. Despite being well-located along a bustling street, the rooms provide a quiet environment. However, some guests note that the hotel room decor appears outdated and certain amenities could benefit from renovation. Issues with air conditioning, heating and occasional cleanliness concerns such as mold in bathrooms have been mentioned but are not widespread.
Breakfast at the hotel is another strong point with many guests lauding the wide variety and quality of offerings. The breakfast buffet is well-stocked and accommodates early risers with room service options. Specific elements like the availability of waffle making and good quality coffee and tea stand out. A few guests, however, feel that the breakfast could be overpriced or note limited options towards the end of the service period.
Cleanliness is generally well-maintained with many reviews noting that both the rooms and common areas are tidy and organized. Nevertheless, there are occasional mentions of dust, stains and outdated facilities in some rooms, highlighting an area needing consistent improvement.
The hotel's beds receive notable praise for their comfort and sturdy support, contributing to a restful stay. While opinions on mattress firmness vary, the overall sentiment towards bed quality is positive.
Parking is available with a private garage beneath the hotel, though it has height limitations which are not clearly stated on the hotel's website. The garage is narrow and might be tricky for larger vehicles, but the convenience of having this facility, along with a nearby alternative, is appreciated by many.
Despite providing free Wi-Fi, numerous guests report connectivity issues, describing the internet as slow or unstable, which detracts from an otherwise satisfying experience.
In summary, NH Mechelen stands out for its superb location, dedicated staff, comfortable rooms and excellent breakfast service. However, updates to the decor, better maintenance of amenities and more reliable Wi-Fi connectivity could significantly enhance the guest experience. Show more
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Hotel Taking Steps Towards Sustainability
Awarded the Bioscore certificate, this hotel is committed to sustainability by reinvesting profits in community and environment, using 100% renewable energy, extensive LED lighting, comprehensive waste and recycling policies, and eliminating single-use plastics.
Family Friendly Hotel
Located in Korenmarkt, in the historical city center of Mechelen, this hotel provides easy access to the city's main attractions, making it a convenient base for families.
Dog Friendly Hotel
This hotel allows up to 2 pets per room and provides convenient amenities such as on-site parking (with charges), laundry service, and room service. Its central location makes it easy to explore the city with your dog.
Hotel with Parking
This hotel has parking available.
EV charging stations
Hotel with EV Charging Stations
This hotel offers electric vehicle charging stations for guests. It is centrally located and provides easy access to the city's attractions.
3-Star Hotel
Listed as a 3-star hotel in some sources, this property is noted for its central location. Reviews mention comfortable and quality rooms, and positive interactions with the staff are also highlighted.
Hotel near Nightlife Spots
Business Hotel
Room Types
Standard Double or Twin RoomThis double room is 22 square metres and is set up in English library style. Free WiFi and coffee and tea facilities are offered. The room features air conditioning, cable TV and a minibar.
Please note that an extra bed is not possible in this room.
Superior Double or Twin RoomThis twin/double room is 24 square metres and features wooden floors. The room includes an electric kettle, air conditioning and minibar. Free WiFi and coffee and tea facilities are available.
Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)This twin/double room features a flat-screen TV, minibar, coffee and tea facilities.
An additional bed can be provided upon request to fit 2 adults and one child up to 12 years.
Standard SingleFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a private entrance, a minibar, as well as a tea and coffee maker. The unit has 1 bed.
Guest Reviews
7.4
Good
Location
NH Mechelen is lauded for its exceptional location, right in the heart of Mechelen. Guests consistently highlight the hotel's prime position, noting that it is perfectly situated in the city center, close to key attractions, restaurants, bars and shops. Despite its central location, the hotel enjoys a relatively quiet setting, providing a peaceful retreat while remaining highly accessible. Visitors appreciate the proximity to dining facilities and significant city landmarks, making it an ideal base for exploring Mechelen.
The hotel's staff receive high praise for their friendliness and attentiveness, contributing to a welcoming atmosphere. Guests frequently compliment the spacious and clean rooms with many noting the comfort and cleanliness as standout features. Breakfast at the hotel is often described as excellent and well-stocked, further enhancing the guest experience.
Overall, NH Mechelen is well-regarded for its strategic location, comfortable accommodations and dedicated staff, making it a favored choice for travelers wanting to explore the vibrant city of Mechelen.
Breakfast
The breakfast at NH Mechelen has garnered a range of feedback, predominantly positive. Guests highlight a consistent quality with terms like "good," "excellent," and "great" frequently used to describe their experience. Many reviewers appreciate the "delicious" and "tasty" offerings, noting an extensive variety with ample choices, making the buffet feel "complete" and "well-stocked." The friendly staff and their attentiveness contribute positively to the overall experience.
Additionally, specific elements such as the availability to make waffles and the quality of coffee and tea stand out. Some also note the convenience of early room service breakfast and perks like free drinks when opting out of room cleaning for the day.
Nonetheless, there are occasional critiques. Some found the breakfast to be "mediocre" or "industrial," and noted occasional issues with the timely replenishment of items. A few guests felt the price was too high for the variety offered and others occasionally saw limited options late in the service period. Despite these points, the overall sentiment leans towards a hearty and satisfying breakfast experience.
Rooms
NH Mechelen offers rooms that are frequently described as spacious, comfortable and cozy. Guests often commend the quality of the beds, noting them as being particularly sturdy and great for a good night's sleep. The rooms generally provide a quiet environment despite the hotel's central location along a busy street, which is close to many restaurants, shops and churches.
However, some visitors have pointed out that the hotel room decor is outdated and the furniture, as well as amenities, could benefit from a renovation. Several reviews mention issues with air conditioning and heating, emphasizing that room temperatures can be either too warm or too cold. Additionally, a few guests encountered cleanliness issues such as dust, mold in the bathrooms and worn-out linens.
Consistent with the reviews, the rooms are reported to be clean and spacious, but the decor and some facilities need updating. The overall consensus implies that while the rooms are comfortable and well-located, improvements in maintenance and modernizing the interior would significantly enhance the guest experience.
Beds
NH Mechelen is generally praised for its beds with many guests highlighting them as comfortable, very comfortable and even superb and lovely. The quality of the beds seems to be a standout feature, described as clean, fine, wide and sturdy. Reviewers noted that the bed comfort is a significant positive aspect and some appreciated the firm support of the mattresses. However, opinions on the firmness varied with some finding the beds too hard or the mattresses noticeably firm. There were also mentions of outdated elements in the rooms and some discrepancies in bed maintenance. Despite these few negative notes, the overall experience with the beds at NH Mechelen is notably positive, contributing to a restful stay.
Cleanliness
NH Mechelen offers a varied experience when it comes to cleanliness with many guests highlighting positive aspects. Numerous reviewers noted that the hotel and rooms were very clean, tidy and well-organized. Guests appreciated the top cleanliness of the rooms, comfortable beds and spacious layouts. The hotel's cleanliness extended to the breakfast area as well, contributing to an overall pleasant stay.
However, it's clear that the cleanliness can vary between rooms. While some rooms were described as spotless and cozy, others were criticized for dust, stains on carpets and unpleasant odors in the bathrooms. Some guests mentioned specific issues such as the lack of a toilet brush and outdated facilities. The age of the property might contribute to these inconsistencies with some areas appearing older and less well-maintained.
Overall, it seems NH Mechelen excels in maintaining a clean and welcoming environment for many of its guests, though there are some instances where improvements could be made.
Staff
The staff at NH Mechelen receive glowing commendations for their exceptional service. Guests frequently highlight the team's friendliness, professionalism and helpfulness. Whether at reception or throughout the hotel, the staff is consistently described as charming, polite and accommodating. Visitors appreciate the warm welcome and attentive service with special mentions of individual staff members going above and beyond in their roles. Many reviews emphasize the efficient and available nature of the team, contributing to an overall pleasant and inviting atmosphere. This dedication to customer satisfaction is accompanied by positive remarks about the breakfast service, adding to the enjoyable experience at this well-located hotel in the city center of Mechelen. However, some guests noted issues with parking availability, suggesting the need for clearer information on the website. Overall, the staff's kindness and attentiveness significantly enhance the stay at NH Mechelen.
Wi-Fi
The Wi-Fi situation at NH Mechelen appears to be less than ideal. Many guests reported issues with connectivity, describing the Wi-Fi as poor to non-existent. The connection was often too slow to perform basic tasks such as streaming television via laptops. Some guests experienced complete unavailability of the service or found it unstable when it did work. Despite being free, the Wi-Fi at this hotel has left many wanting for a more reliable and faster internet experience. Amidst the various reviews, there was only one mention of the Wi-Fi being just alright. Overall, it seems that improvements in this area would greatly enhance the guest experience.
Parking
NH Mechelen boasts a convenient location with charming and helpful staff, making it an ideal choice for visitors. One standout feature is its private parking garage directly beneath the hotel, which guests find particularly useful for securing vehicles like motorcycles. However, it's important to note that the garage has strict height limitations, accommodating cars up to 1.65 meters, which can be an issue for those driving larger vehicles or SUVs. This detail isn't clearly stated on the hotel’s website, leading to some inconveniences.
Guests highlighted that the parking garage is narrow with a steep and sharply bending ramp, making it tricky to maneuver larger cars. Additionally, the limited number of spaces and high costs are points of concern. Some guests found parking options to be expensive and the garage itself small and not very easy to access. Nevertheless, the presence of the garage and its direct access via an elevator is appreciated.
For those who couldn't use the on-site parking, the nearby parking garage Lamot is recommended as a viable alternative. Despite the challenges, the availability of parking, although limited, is generally considered a bonus for many travelers.
3 Star
NH Mechelen offers a convenient location and friendly staff, making it a suitable choice for those prioritizing these aspects. However, the hotel is in need of significant updates, including new coats of paint and modernized decor. Guests have noted that the decor is old-fashioned and the carpeting can be seen as unhygienic. Despite meeting basic requirements, the overall condition of the facilities falls short of the expectations for a three-star hotel and would benefit greatly from a refresh.
No, NH Mechelen doesn't have any pool.
No, a spa isn't available at NH Mechelen.
Yes, NH Mechelen welcomes dogs.
Yes, parking facilities are available at NH Mechelen.