Al Ritz Al Madinah
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Summary of reviewsAl Ritz Al Madinah stands out for its prime location, conveniently nestled near the Prophet's Mosque, making it a top choice for worshippers. Guests consistently praise its accessibility, well-lit surroundings and ease of transportation. The nearby shops, food courts and commercial amenities further enhance the stay's convenience.
The hotel rooms are another highlight, frequently lauded for their spaciousness, cleanliness and modern comforts. Housekeeping services generally receive positive feedback, contributing to the appeal of the accommodations. While some maintenance issues and occasional cleanliness lapses are noted, the rooms offer a comfortable and well-equipped space for relaxation.
Friendly and professional staff significantly contribute to a pleasant experience at Al Ritz Al Madinah. From reception to housekeeping, the team's courteousness and willingness to assist are frequently mentioned. Despite occasional inconsistencies at the reception, the overall service is praised for its warm and helpful nature.
The breakfast offerings receive mixed reviews with guests appreciating the variety, taste and value in some aspects while pointing out areas needing improvement, such as the freshness and range of options. The hotel's dinner service is limited, but the surrounding area's abundant dining choices generally satisfy guests.
Amenities such as free Wi-Fi and parking get varied feedback. While the internet speed and connectivity are commended in some instances, frequent disconnections and weak signals in certain areas are notable drawbacks. Parking is available but often at a high cost with limited spaces adding to the challenge.
Al Ritz Al Madinah is also acknowledged for its family-friendly environment. Many families find the accommodations and location convenient, although the beds' size and height occasionally pose issues, especially for elderly guests.
Business travelers find the hotel's strategic location and amenities suitable for work purposes, although the restaurant and room services can improve to better cater to their needs.
Overall, Al Ritz Al Madinah offers a well-rounded stay with its unbeatable location, comfortable rooms and commendable staff, making it a favored choice for worshippers, families and business travelers alike.
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The hotel rooms are another highlight, frequently lauded for their spaciousness, cleanliness and modern comforts. Housekeeping services generally receive positive feedback, contributing to the appeal of the accommodations. While some maintenance issues and occasional cleanliness lapses are noted, the rooms offer a comfortable and well-equipped space for relaxation.
Friendly and professional staff significantly contribute to a pleasant experience at Al Ritz Al Madinah. From reception to housekeeping, the team's courteousness and willingness to assist are frequently mentioned. Despite occasional inconsistencies at the reception, the overall service is praised for its warm and helpful nature.
The breakfast offerings receive mixed reviews with guests appreciating the variety, taste and value in some aspects while pointing out areas needing improvement, such as the freshness and range of options. The hotel's dinner service is limited, but the surrounding area's abundant dining choices generally satisfy guests.
Amenities such as free Wi-Fi and parking get varied feedback. While the internet speed and connectivity are commended in some instances, frequent disconnections and weak signals in certain areas are notable drawbacks. Parking is available but often at a high cost with limited spaces adding to the challenge.
Al Ritz Al Madinah is also acknowledged for its family-friendly environment. Many families find the accommodations and location convenient, although the beds' size and height occasionally pose issues, especially for elderly guests.
Business travelers find the hotel's strategic location and amenities suitable for work purposes, although the restaurant and room services can improve to better cater to their needs.
Overall, Al Ritz Al Madinah offers a well-rounded stay with its unbeatable location, comfortable rooms and commendable staff, making it a favored choice for worshippers, families and business travelers alike.
Family Friendly Hotel
Located in the Central area, near Babul Majeed, this hotel offers convenient access to religious sites. Provides comfortable accommodations suitable for families.
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
About Al Ritz Al Madinah
License: 10007213
Guest Reviews
Location
The hotel's immediate surroundings are well-lit and accessible, ensuring a comfortable and safe walk at any time of day. Many reviewers have highlighted the ease of access for taxis and other transportation options, enhancing the overall convenience of staying at this location. Guests also appreciate the blend of proximity to both religious spaces and commercial amenities.
Additionally, the Al Ritz Al Madinah offers clean and spacious rooms, contributing to a pleasant stay. The praise doesn't stop at location; the cleanliness and service quality of the hotel are mentioned positively, suggesting a well-rounded experience for visitors. This venue stands out for those prioritizing a prime location coupled with comfort and accessibility.
Breakfast
However, there were notable areas of concern. Many guests felt the breakfast could be better, pointing out that it did not meet the standards expected of a 4-star hotel. Common criticisms included the limited choices and a lack of variety with some reviewers noting that the fruits were canned and juices artificial. Others found the breakfast to be monotonous and average with certain dishes served cold and some salads not fresh. In addition, the price of the breakfast seemed high to several guests with some describing it as extortionate.
Overall, while the breakfast at Al Ritz Al Madinah has its strengths in taste and variety on certain fronts, there is evident room for improvement, particularly in expanding the variety and enhancing the freshness and appeal of the dishes.
Dinner
Rooms
However, not all feedback was entirely positive. A few guests mentioned issues such as small room sizes, the need for furniture updates and occasional maintenance problems. The cleanliness of rooms received mixed remarks with some visitors noting lapses in detail-oriented cleaning and others encountering issues like dusty floors and old, worn-out bathroom fixtures. There were also occasional complaints about specific rooms being noisy or having problems with air conditioning and temperature control.
Despite some criticisms, many guests appreciated the hotel's comfort and proximity to the Prophet's Mosque. Overall, the spacious, clean and adequately furnished rooms at Al Ritz Al Madinah seem to offer a good balance of value, comfort and convenience for travelers.
Beds
However, several issues recur regarding bed sizes and heights. Reviews mention that the beds are often small with specific comments describing them as very small or too narrow. Additionally, the height of the beds is a common concern, particularly for elderly guests and children, making them potentially unsafe or uncomfortable for some.
Cleanliness also garners mixed reactions. While many guests note clean and well-maintained beds, some highlight problems with dirty bed linens or bedding not being changed daily. Pillows receive mixed reviews as well with several guests finding them too high and uncomfortable.
Overall, while the comfort level of the bedding at Al Ritz Al Madinah is generally appreciated, the size and height of the beds, along with occasional cleanliness issues, detract from a uniformly positive experience.
Cleanliness
However, there have been notable criticisms as well. Several guests found issues with cleanliness in certain areas, including unclean bathrooms, dirty carpets and lapses in regular room servicing. Some reviews mentioned specific problems like mold in bathrooms, unclean bathtubs and slow housekeeping services. Additionally, concerns regarding the cleanliness of corridors, inadequate room cleaning during the stay and insufficient attention to details like dust and hair have been raised, affecting the overall guest experience.
In summary, while the hotel excels in many aspects of cleanliness and provides a comfortable stay close to the Haram, some areas still need improvement to consistently meet guest expectations.
Staff
The cleaning staff, housekeeping team and room service were highlighted for their efficiency and positive attitude with guests appreciating their quick responses and respectful demeanor. Security staff and concierge services were similarly praised for their helpfulness and attentiveness.
While the majority of reviews reflect positively on the staff's dedication and warm interactions, there were occasional points of contention, particularly with some members of the reception team. A few guests mentioned slower response times or unwelcoming behavior, indicating a need for consistent training across all shifts.
Overall, the recurring theme in guest feedback underscores the exceptional and friendly service provided by the staff, making Al Ritz Al Madinah a favorable choice for many travelers.
Wi-Fi
Parking
The limited number of parking spaces poses a challenge, especially during peak hours. This scarcity is exacerbated by the fact that the hotel shares its parking lot, leading to a shortage of spaces that can cause frustration among guests. Many find the parking spots small and overcrowded, which can make maneuvering and parking difficult.
Due to the hotel's prime location near the haram, the limited and expensive parking is somewhat understandable; however, this does not alleviate the inconvenience faced by many guests. Some reviews mention the need for better coordination among hotel staff to manage the parking situation more effectively. Suggestions such as including free parking in the booking or reducing the parking fees were also made to improve the overall guest experience.
Overall, while the hotel does offer parking options, the high costs and limited availability are significant drawbacks that may affect guest satisfaction.
Family
Though the hotel appears crowded at times, it manages to maintain a welcoming atmosphere for families. Rooms, including quadruple rooms, are appreciated for providing comfortable accommodations. However, it's worth noting that some guests have found the beds to be uncomfortable, especially for elderly or pregnant individuals. Despite this, the overall sentiment is that children enjoyed their stay with many families planning to return.
The strategic location adds to its appeal, as small restaurants and necessary amenities are easily accessible from the hotel. This convenience, combined with the positive experiences shared by families, supports the hotel's reputation as an excellent choice for family stays.
Business
No, Al Ritz Al Madinah doesn't have any pool.
No, a spa isn't available at Al Ritz Al Madinah.
No, Al Ritz Al Madinah doesn't allow dogs.
Yes, parking facilities are available at Al Ritz Al Madinah.
No, Al Ritz Al Madinah doesn't have a gym.
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