Artal Taiba Hotel
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Summary of reviewsArtal Taiba Hotel offers a commendable stay experience in Medina, especially for those looking to explore the sacred sites. Situated within walking distance (15-25 minutes) from the Prophet's Mosque, the hotel's location is enhanced by a convenient shuttle service during prayer times. The surrounding area is bustling with supermarkets, restaurants and shops, ensuring guests have access to essential amenities. Free and spacious car parking adds to the convenience, especially for those driving.
The rooms at Artal Taiba Hotel receive positive feedback for their cleanliness and comfort. Guests often describe the rooms as tidy, well-maintained and adequately equipped with essential amenities. The spaciousness and modern decor of some rooms contribute to a pleasant stay. Beds are frequently highlighted for their comfort, aiding a restful experience.
Cleanliness throughout the hotel is generally praised with guests noting clean sheets organized rooms and well-maintained common areas. The staff's dedication to upholding cleanliness standards is well-regarded, creating a comfortable and hygienic environment.
The hotel staff stand out for their professionalism and courteousness. Many guests commend the friendly and helpful nature of the staff with specific individuals frequently acknowledged for their exemplary service. The reception team, in particular, is noted for their responsiveness and cooperation, contributing significantly to a positive stay.
The hotel's breakfast service garners mixed reactions with some guests appreciating the variety and quantity of food offered. However, others feel there is room for improvement in terms of variety, quality and service consistency. Similarly, the dinner options at nearby eateries receive praise, although the in-house dining experiences could benefit from better cleaning and service.
WiFi quality at the hotel varies with some guests enjoying fast and reliable internet service, while others face intermittent connectivity issues. The gym's presence is appreciated, though it could use better maintenance and organization.
For families, Artal Taiba Hotel proves to be a suitable choice with spacious and comfortable rooms, family-friendly amenities and dedicated play areas for children. The availability of elevators and a shuttle bus adds to the convenience, although the ongoing construction outside necessitates caution.
Business travelers find the hotel accommodating, offering amenities such as good WiFi, flexible check-in times and on-site parking. The availability of laptops in the lobby and a large table for meetings adds to the convenience for business activities.
Overall, Artal Taiba Hotel provides a comfortable and welcoming environment with commendable staff, clean rooms and a convenient location. There are areas for improvement, particularly in breakfast service, WiFi consistency and maintenance of certain facilities, but the general experience remains positive, making it a viable option for various types of travelers.
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The rooms at Artal Taiba Hotel receive positive feedback for their cleanliness and comfort. Guests often describe the rooms as tidy, well-maintained and adequately equipped with essential amenities. The spaciousness and modern decor of some rooms contribute to a pleasant stay. Beds are frequently highlighted for their comfort, aiding a restful experience.
Cleanliness throughout the hotel is generally praised with guests noting clean sheets organized rooms and well-maintained common areas. The staff's dedication to upholding cleanliness standards is well-regarded, creating a comfortable and hygienic environment.
The hotel staff stand out for their professionalism and courteousness. Many guests commend the friendly and helpful nature of the staff with specific individuals frequently acknowledged for their exemplary service. The reception team, in particular, is noted for their responsiveness and cooperation, contributing significantly to a positive stay.
The hotel's breakfast service garners mixed reactions with some guests appreciating the variety and quantity of food offered. However, others feel there is room for improvement in terms of variety, quality and service consistency. Similarly, the dinner options at nearby eateries receive praise, although the in-house dining experiences could benefit from better cleaning and service.
WiFi quality at the hotel varies with some guests enjoying fast and reliable internet service, while others face intermittent connectivity issues. The gym's presence is appreciated, though it could use better maintenance and organization.
For families, Artal Taiba Hotel proves to be a suitable choice with spacious and comfortable rooms, family-friendly amenities and dedicated play areas for children. The availability of elevators and a shuttle bus adds to the convenience, although the ongoing construction outside necessitates caution.
Business travelers find the hotel accommodating, offering amenities such as good WiFi, flexible check-in times and on-site parking. The availability of laptops in the lobby and a large table for meetings adds to the convenience for business activities.
Overall, Artal Taiba Hotel provides a comfortable and welcoming environment with commendable staff, clean rooms and a convenient location. There are areas for improvement, particularly in breakfast service, WiFi consistency and maintenance of certain facilities, but the general experience remains positive, making it a viable option for various types of travelers.
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Guest Reviews
Artal Taiba Hotel boasts a generally favorable location in Medina, particularly noted for its proximity to the Prophet's Mosque (Masjid al-Nabawi). It ranges from a short 15-minute walk to around 25 minutes at most, making it accessible for guests who don't mind a bit of a walk. For added convenience, the hotel offers a shuttle bus service during prayer times, which many guests appreciated for easing the commute to the mosque.
Surrounding the hotel is an array of essential amenities including supermarkets, restaurants and shops, all adding to the appeal of the location for daily conveniences. The hotel is situated in a relatively busy area with ongoing construction, which might make navigation a bit challenging for some visitors. Despite this, many reviews highlight the accessibility of transportation options, including taxis and bus services which facilitate easier travel to and from the central area.
Free and spacious car parking is another benefit noted by visitors, particularly those driving. Despite some guest feedback mentioning the hotel being farther than expected and the ongoing construction causing some navigational challenges, the overwhelming sentiment is that the hotel offers good value for money and a decent base for those looking to explore the sacred sites of Medina.
Overall, the location of Artal Taiba Hotel, coupled with the availability of supportive services and amenities, makes it a viable option for many travelers, despite a few noting the need for improved clarity on walking distances and shuttle service schedules.
The breakfast experience at the Artal Taiba Hotel seems to draw a mixed bag of reactions from its guests. Some guests appreciated the varied and plentiful breakfast options with a wide selection of dishes typically unexpected in a 3-star hotel. Descriptions of delicious and hearty breakfasts suggest that certain aspects of the meal are commendable.
On the flip side, many reviews pinpoint the need for significant improvement. Complaints ranged from a lack of variety with items like fruits, cheese and omelets often missing, to issues with the quality and freshness of the food. There were mentions of pastries being stale and bread being dry, along with instances of food not being hot enough. Some guests found the breakfast not worth the cost, citing the poor service, slow waiting times and the unavailability of basic items like hot milk, toast and even water without asking.
Additionally, the inconsistency in the breakfast service and the early depletion of food items have been a disappointment to some. Cleanliness issues in the breakfast area with unclean chairs, tables and utensils also detracted from the overall experience. For some guests, breakfast was not included in their accommodation despite previous indications, causing inconvenience and frustration.
Overall, while there are redeeming qualities to the breakfast offerings at Artal Taiba Hotel, there is ample room for enhancement, especially in terms of variety, quality and service consistency to meet the expectations of all guests.
Artal Taiba Hotel offers a mix of dining experiences based on guest feedback. While the actual hotel lacks a buffet restaurant for dinner, there are nearby dining options which have received praise, such as Biryani rice and chicken curry dishes. The Cafe downstairs is noted for its excellent lattes. However, breakfast reviews are mixed, ranging from being good to the worst ever encountered. Additionally, guests suggested that more cleaning is needed in the restaurant area and some restaurants were not as advertised. Despite these issues, the surrounding area features a variety of good restaurants, including Mandy Restaurant and Juice Shop, alongside Arabic style rice and Broast. The hotel itself does provide convenient shuttle services, enhancing the overall guest experience.
Artal Taiba Hotel has garnered mixed reviews regarding its rooms, but there are numerous commendable aspects highlighted by guests. Many visitors appreciated the cleanliness and comfort of the rooms, often describing them as tidy, well-maintained and adequately equipped with essential amenities such as air conditioning, a kettle, minibar and complimentary water and tea. Beds are frequently mentioned as comfortable, contributing to a restful stay.
The spaciousness of some rooms is a recurring positive theme with certain guests noting that even triple rooms felt roomy and adequate for their needs. The decor of the rooms also received praise with some guests enjoying the modern and tasteful design and the freshly cleaned and well-lit ambiance. Additionally, some rooms offer scenic city views, contributing to a pleasant overall environment.
However, it's important to note that some reviews pointed out issues with room size, particularly for families or larger groups and several guests felt that the rooms were too small for the advertised capacity. There were also mentions of outdated or poorly maintained facilities, specifically in the bathrooms where issues like water drainage, cleanliness and old fixtures were noted. Noise from outside and insufficient soundproofing were occasional concerns.
Room service showed variability with some guests reporting excellent daily cleaning and restocking, while others experienced lapses in service or delays in receiving amenities. Despite these inconsistencies, the hotel staff were often described as pleasant and helpful.
Overall, Artal Taiba Hotel provides a comfortable and clean environment with well-equipped rooms that cater well to guests seeking an affordable stay near restaurants and shops, although there is room for improvement in maintenance and size management.
Artal Taiba Hotel receives mixed feedback regarding its beds with a noteworthy amount of positive comments highlighting the comfort and coziness. Many guests appreciated the clean, well-kept beds and found them spacious enough for a comfortable stay. Several reviews praised the beds for being very comfortable with some guests emphasizing the pleasant experience of sleeping in king-size or firm beds.
However, there were also numerous references to discomfort, particularly concerning single mattresses and pillows, which were often described as too high or stiff. The cleanliness of the bedding raised some concerns with mentions of dirty mattresses, pillow covers and bed sheets needing more attention. Size-wise, some guests found the beds too short or too small, primarily mentioning that they were best suited for shorter individuals.
Despite these mixed reviews, the hotel seems to maintain a reasonably good standard with several positive remarks about the beds' overall comfort and room cleanliness. Improvements in bed hygiene and consistency in bed size could help enhance guest satisfaction.
Artal Taiba Hotel presents a largely positive impression of cleanliness according to guest reviews. The general consensus highlights that the hotel and rooms are consistently described as very clean, tidy and comfortable. Guests appreciate the clean sheets, neat and organized rooms and overall hygiene throughout the property. Many have noted that both the rooms and common areas, like the corridors, are kept in good order with clean showers and well-maintained facilities contributing to a pleasant stay.
The hotel's cleanliness is often deemed satisfactory or even exceptional by most guests, underpinning a clean and healthy environment. The positive feedback extends to the friendly and efficient staff, who contribute to a well-maintained and organized atmosphere. The hotel's cleanliness standards, including daily room cleaning and spotless common areas, align with the guests' expectations, making it good value for money.
However, there are some areas needing improvement. Occasional comments about unclean carpets, poorly maintained bathrooms and inconsistent room service suggest that while the overall cleanliness is commendable, the hotel could benefit from more rigorous cleaning protocols in certain areas. Issues like dirty carpets, stained furniture and bathrooms that require better maintenance were pointed out by several guests.
Despite these few drawbacks, the hotel manages to offer a generally clean, comfortable and quiet environment with positive reviews outweighing the negative ones. Guests seem to find the property to be a dependable choice for a clean stay, bolstered by helpful and polite staff.
The staff at Artal Taiba Hotel receive mostly high praise for their manners and professionalism. Guests frequently describe the team as friendly, polite and helpful with particular commendation for their courteous front desk personnel including several named individuals like Mr. Faisal, Miss Rana and others. The Sudanese driver’s calm demeanor and careful driving are mentioned positively.
Many guests highlight the welcoming nature and attentiveness of the staff, emphasizing their readiness to assist. The reception team, specifically, is repeatedly noted for their cooperative and responsive demeanor. The professionalism extends across various roles within the hotel, from the receptionists to cleaning staff, ensuring a supportive atmosphere for guests.
However, there are occasional criticisms as well. Some reports suggest instances of untrained and unresponsive staff with particular points of contention surrounding the front desk and certain male employees’ attitudes. A few guests mentioned issues with slow responses or unfriendly behavior from specific staff members. Despite these isolated incidents, the overarching sentiment remains positive with the general staff behavior contributing significantly to a pleasant stay.
The WiFi experience at Artal Taiba Hotel garners mixed feedback from guests. Many visitors highlight positive aspects, mentioning that the internet service is great with praise for its high speed and strong signal, even reaching well within the rooms. Additionally, free WiFi is a noted perk with some guests emphasizing the excellent connection and super-fast speeds.
However, there are several areas needing improvement. Some guests experienced weak, intermittent or completely non-functional WiFi in their rooms and noted that the network was limited to the reception area in certain instances. The issues with connection stability—frequent stoppages and poor reception—were also common complaints. Despite these drawbacks, it is noted that when guests reported issues, the hotel's reception made efforts to address and improve the situation, reflecting positively on customer service.
Overall, while many guests enjoyed reliable and fast internet service, others found it inconsistent and problematic, indicating variability in the WiFi quality throughout the hotel.
The Artal Taiba Hotel provides guests with access to a gym, a feature mentioned positively but with reservations about its condition. While the presence of a fitness facility is appreciated, the gym's upkeep leaves much to be desired, as some equipment is not well maintained and appears overcrowded. Additionally, the gym's operational hours can be inconsistent, leading to inconvenience for some visitors. Overall, the gym exists and serves its purpose to an extent, but it could benefit significantly from improvements in maintenance and organization.
Artal Taiba Hotel has been highlighted as a good choice for families, offering spacious and comfortable rooms that are particularly family-friendly. There are dedicated areas for kids' entertainment, including play areas, games and a supervised play zone. The hotel’s setup ensures families can enjoy privacy and comfort, especially praised for its large family rooms.
The arrangement of elevators at various locations within the hotel aids easy movement and the availability of a hotel shuttle bus adds convenience, especially for family outings. A nearby restaurant proves handy for meals with children.
Despite these positives, some reviews mentioned issues like the cleanliness needing improvement and the family rooms being cramped when fitted with four beds. Additionally, the roads outside have been noted as unsafe for kids due to ongoing construction, which might require some caution. Some families faced difficulties with room service and check-in confusion.
Overall, families will find Artal Taiba Hotel generally satisfactory with helpful and family-friendly staff, though there are certain areas that could benefit from improvements.
Artal Taiba Hotel seems to cater well to business travelers, providing several amenities that make business trips convenient. Featuring flexible check-in times and good Wi-Fi, the hotel is noted for its cooperation and polite staff. Guests appreciate the availability of on-site parking and the reasonable pricing compared to other city hotels, finding it good value for money.
The rooms are equipped with coffee makers and have ample space, making them suitable for working. Laptops are provided in the lobby and a large table is available for meetings, enhancing the convenience for business activities. The reception area is often described as welcoming, comfortable and clean.
Nevertheless, there are certain facilities that need improvement to fully meet the needs of business travelers. The gym, despite having a billiards table, requires enhancements and the business center needs urgent upgrades. Furthermore, a cafeteria on-site and better cleaning services would significantly benefit guests. Overall, while the hotel offers several positives for business travelers, focusing on these suggested improvements could further enhance the experience.
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Location
Surrounding the hotel is an array of essential amenities including supermarkets, restaurants and shops, all adding to the appeal of the location for daily conveniences. The hotel is situated in a relatively busy area with ongoing construction, which might make navigation a bit challenging for some visitors. Despite this, many reviews highlight the accessibility of transportation options, including taxis and bus services which facilitate easier travel to and from the central area.
Free and spacious car parking is another benefit noted by visitors, particularly those driving. Despite some guest feedback mentioning the hotel being farther than expected and the ongoing construction causing some navigational challenges, the overwhelming sentiment is that the hotel offers good value for money and a decent base for those looking to explore the sacred sites of Medina.
Overall, the location of Artal Taiba Hotel, coupled with the availability of supportive services and amenities, makes it a viable option for many travelers, despite a few noting the need for improved clarity on walking distances and shuttle service schedules.
Breakfast
On the flip side, many reviews pinpoint the need for significant improvement. Complaints ranged from a lack of variety with items like fruits, cheese and omelets often missing, to issues with the quality and freshness of the food. There were mentions of pastries being stale and bread being dry, along with instances of food not being hot enough. Some guests found the breakfast not worth the cost, citing the poor service, slow waiting times and the unavailability of basic items like hot milk, toast and even water without asking.
Additionally, the inconsistency in the breakfast service and the early depletion of food items have been a disappointment to some. Cleanliness issues in the breakfast area with unclean chairs, tables and utensils also detracted from the overall experience. For some guests, breakfast was not included in their accommodation despite previous indications, causing inconvenience and frustration.
Overall, while there are redeeming qualities to the breakfast offerings at Artal Taiba Hotel, there is ample room for enhancement, especially in terms of variety, quality and service consistency to meet the expectations of all guests.
Dinner
Rooms
The spaciousness of some rooms is a recurring positive theme with certain guests noting that even triple rooms felt roomy and adequate for their needs. The decor of the rooms also received praise with some guests enjoying the modern and tasteful design and the freshly cleaned and well-lit ambiance. Additionally, some rooms offer scenic city views, contributing to a pleasant overall environment.
However, it's important to note that some reviews pointed out issues with room size, particularly for families or larger groups and several guests felt that the rooms were too small for the advertised capacity. There were also mentions of outdated or poorly maintained facilities, specifically in the bathrooms where issues like water drainage, cleanliness and old fixtures were noted. Noise from outside and insufficient soundproofing were occasional concerns.
Room service showed variability with some guests reporting excellent daily cleaning and restocking, while others experienced lapses in service or delays in receiving amenities. Despite these inconsistencies, the hotel staff were often described as pleasant and helpful.
Overall, Artal Taiba Hotel provides a comfortable and clean environment with well-equipped rooms that cater well to guests seeking an affordable stay near restaurants and shops, although there is room for improvement in maintenance and size management.
Beds
However, there were also numerous references to discomfort, particularly concerning single mattresses and pillows, which were often described as too high or stiff. The cleanliness of the bedding raised some concerns with mentions of dirty mattresses, pillow covers and bed sheets needing more attention. Size-wise, some guests found the beds too short or too small, primarily mentioning that they were best suited for shorter individuals.
Despite these mixed reviews, the hotel seems to maintain a reasonably good standard with several positive remarks about the beds' overall comfort and room cleanliness. Improvements in bed hygiene and consistency in bed size could help enhance guest satisfaction.
Cleanliness
The hotel's cleanliness is often deemed satisfactory or even exceptional by most guests, underpinning a clean and healthy environment. The positive feedback extends to the friendly and efficient staff, who contribute to a well-maintained and organized atmosphere. The hotel's cleanliness standards, including daily room cleaning and spotless common areas, align with the guests' expectations, making it good value for money.
However, there are some areas needing improvement. Occasional comments about unclean carpets, poorly maintained bathrooms and inconsistent room service suggest that while the overall cleanliness is commendable, the hotel could benefit from more rigorous cleaning protocols in certain areas. Issues like dirty carpets, stained furniture and bathrooms that require better maintenance were pointed out by several guests.
Despite these few drawbacks, the hotel manages to offer a generally clean, comfortable and quiet environment with positive reviews outweighing the negative ones. Guests seem to find the property to be a dependable choice for a clean stay, bolstered by helpful and polite staff.
Staff
Many guests highlight the welcoming nature and attentiveness of the staff, emphasizing their readiness to assist. The reception team, specifically, is repeatedly noted for their cooperative and responsive demeanor. The professionalism extends across various roles within the hotel, from the receptionists to cleaning staff, ensuring a supportive atmosphere for guests.
However, there are occasional criticisms as well. Some reports suggest instances of untrained and unresponsive staff with particular points of contention surrounding the front desk and certain male employees’ attitudes. A few guests mentioned issues with slow responses or unfriendly behavior from specific staff members. Despite these isolated incidents, the overarching sentiment remains positive with the general staff behavior contributing significantly to a pleasant stay.
Wi-Fi
However, there are several areas needing improvement. Some guests experienced weak, intermittent or completely non-functional WiFi in their rooms and noted that the network was limited to the reception area in certain instances. The issues with connection stability—frequent stoppages and poor reception—were also common complaints. Despite these drawbacks, it is noted that when guests reported issues, the hotel's reception made efforts to address and improve the situation, reflecting positively on customer service.
Overall, while many guests enjoyed reliable and fast internet service, others found it inconsistent and problematic, indicating variability in the WiFi quality throughout the hotel.
Gym
Family
The arrangement of elevators at various locations within the hotel aids easy movement and the availability of a hotel shuttle bus adds convenience, especially for family outings. A nearby restaurant proves handy for meals with children.
Despite these positives, some reviews mentioned issues like the cleanliness needing improvement and the family rooms being cramped when fitted with four beds. Additionally, the roads outside have been noted as unsafe for kids due to ongoing construction, which might require some caution. Some families faced difficulties with room service and check-in confusion.
Overall, families will find Artal Taiba Hotel generally satisfactory with helpful and family-friendly staff, though there are certain areas that could benefit from improvements.
Business
The rooms are equipped with coffee makers and have ample space, making them suitable for working. Laptops are provided in the lobby and a large table is available for meetings, enhancing the convenience for business activities. The reception area is often described as welcoming, comfortable and clean.
Nevertheless, there are certain facilities that need improvement to fully meet the needs of business travelers. The gym, despite having a billiards table, requires enhancements and the business center needs urgent upgrades. Furthermore, a cafeteria on-site and better cleaning services would significantly benefit guests. Overall, while the hotel offers several positives for business travelers, focusing on these suggested improvements could further enhance the experience.
No, Artal Taiba Hotel doesn't have any pool.
No, a spa isn't available at Artal Taiba Hotel.
No, Artal Taiba Hotel doesn't allow dogs.
No, parking facilities aren't available at Artal Taiba Hotel.
Yes, Artal Taiba Hotel has a gym.
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