Basma Residences- شقق البسمة
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Summary of reviewsBasma Residences- شقق البسمة offers a generally positive experience for guests, especially in terms of room quality and staff service. The spacious and well-furnished suites are highly praised, providing ample space with separate living rooms, bedrooms and fully equipped kitchens. Essentials like a fridge, washing machine, iron, microwave and stove add to the convenience, contributing to a good value for money. Guests further appreciate the comfortable beds and efficient WiFi, along with the tranquil environment of the large, clean rooms.
The hotel's cleanliness receives mixed feedback, though many guests highlight the clean and organized appearance of rooms and common areas. Positive remarks often mention clean floors, toilets and well-maintained spaces, suggesting ongoing efforts to uphold high standards. However, issues such as pest presence, irregular cleaning schedules and occasional maintenance problems like leaks and unpleasant odors indicate areas needing improvement.
The staff at Basma Residences- شقق البسمة are frequently lauded for their exceptional courtesy, respectfulness and helpfulness. The reception team, including notable mentions of Mustafa, Youssef and Abdullah, is celebrated for its friendliness and professionalism. This cooperative and cheerful demeanor of the staff greatly enhances the welcoming atmosphere of the hotel.
Beds at Basma Residences- شقق البسمة are generally found to be large, clean and comfortable, particularly the double beds. Most guests enjoy a good night's sleep thanks to the clean sheets and comfortable mattresses, though some criticisms highlight issues such as old or worn-out mattresses and inconsistencies in bed setup and cleanliness.
The location of Basma Residences- شقق البسمة garners mixed reviews. While the vicinity to restaurants, shops, groceries and local mosques is convenient for some, the distance from the Prophet's Mosque poses challenges, exacerbated by ongoing construction and road closures. Despite this, the quiet residential area offers a peaceful atmosphere and easy access to essential services, enhancing overall comfort for many guests.
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The hotel's cleanliness receives mixed feedback, though many guests highlight the clean and organized appearance of rooms and common areas. Positive remarks often mention clean floors, toilets and well-maintained spaces, suggesting ongoing efforts to uphold high standards. However, issues such as pest presence, irregular cleaning schedules and occasional maintenance problems like leaks and unpleasant odors indicate areas needing improvement.
The staff at Basma Residences- شقق البسمة are frequently lauded for their exceptional courtesy, respectfulness and helpfulness. The reception team, including notable mentions of Mustafa, Youssef and Abdullah, is celebrated for its friendliness and professionalism. This cooperative and cheerful demeanor of the staff greatly enhances the welcoming atmosphere of the hotel.
Beds at Basma Residences- شقق البسمة are generally found to be large, clean and comfortable, particularly the double beds. Most guests enjoy a good night's sleep thanks to the clean sheets and comfortable mattresses, though some criticisms highlight issues such as old or worn-out mattresses and inconsistencies in bed setup and cleanliness.
The location of Basma Residences- شقق البسمة garners mixed reviews. While the vicinity to restaurants, shops, groceries and local mosques is convenient for some, the distance from the Prophet's Mosque poses challenges, exacerbated by ongoing construction and road closures. Despite this, the quiet residential area offers a peaceful atmosphere and easy access to essential services, enhancing overall comfort for many guests.
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About Basma Residences- شقق البسمة
License: 50004983
Guest Reviews
Location
Rooms
Comfort features like comfortable beds and good WiFi are also appreciated. The cleanliness of the rooms consistently receives positive remarks with multiple guests noting that the spaces are tidy and well-maintained. The large, quiet rooms create a peaceful environment, adding to the overall positive experience of staying at Basma Residences- شقق البسمة.
Beds
Cleanliness
However, not all feedback was positive. There were remarks about specific issues such as the presence of cockroaches in some rooms, a leaking air conditioning system and a general sense of uncleanliness from a few guests who found everything dirty, including surfaces and towels. Some guests reported that the rooms were not cleaned regularly and that there were bad odors like cigarettes at the entrance. The overall cleanliness level received some criticism, indicating that while the hotel shows effort in maintaining a clean environment, there remain areas needing attention.
In summary, Basma Residences- شقق البسمة seems to offer a generally clean and organized stay for many guests, though there are notable exceptions related to pest control, cleaning frequency and occasional maintenance issues.
Staff
No, Basma Residences- شقق البسمة doesn't have any pool.
No, a spa isn't available at Basma Residences- شقق البسمة.
No, Basma Residences- شقق البسمة doesn't allow dogs.
No, parking facilities aren't available at Basma Residences- شقق البسمة.
No, Basma Residences- شقق البسمة doesn't have a gym.
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