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Shaza Regency Plaza Al Madinah

Medina , Siteen Road, Northern Destrict (Show on Map)

6.8

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsShaza Regency Plaza Al Madinah enjoys overwhelming positive reviews, primarily for its strategic location and exceptional staff service. Situated conveniently near the Prophet's Mosque, guests appreciate the easy access to holy sites, making it ideal for families and individuals of all ages. The hotel's proximity to shops, restaurants, and transportation hubs adds further appeal, solidifying its status as a top choice for visitors to Al Madinah.

Guests speak highly of the breakfast offerings, which include diverse and delicious options that cater to various tastes. With both hot and cold selections and attentive dining staff, the breakfast experience is noted as excellent and offers good value for money.

The hotel rooms are generally praised for their cleanliness and modernity. Many guests commend the spacious, recently renovated, and well-maintained accommodations. However, some mention issues with room size and soundproofing, indicating areas for improvement.

Cleanliness is a standout aspect of the hotel, with immaculate rooms and common areas enhancing the guest experience. This is complemented by the friendly and professional hotel staff, who are frequently recognized for their remarkable service and attention to detail.

While free WiFi is available, connectivity varies, with some guests experiencing inconsistent service. Parking is provided free of charge, though securing a spot can sometimes be challenging. Lastly, while the beds receive mixed reviews regarding comfort, the hotel maintains a wheelchair-friendly environment, ensuring accessibility for all guests.

In essence, Shaza Regency Plaza Al Madinah offers a delightful blend of location, service, and cleanliness, making it a favored option for travelers seeking a comfortable and convenient stay.
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Categories

Romantic Hotel

With its refined elegance and serene atmosphere, this hotel offers a tranquil escape for couples. The luxurious amenities and attentive service enhance the romantic experience.

Hotel with Parking

This hotel provides parking at no extra cost, including convenient valet parking, ensuring a hassle-free experience for guests.

Hotel for Honeymoon

Hotel near Nightlife Spots

Accessible Hotel

Room Types

Standard Double Room This Standard Double Room features a flat-screen TV, a work desk, a safety deposit box and a minibar. The bathroom is fitted with a bath and offers free toiletries.

Standard Triple Room This Standard Triple Room features a flat-screen TV, a work desk, a safety deposit box and a minibar. The bathroom is fitted with a bath and offers free toiletries.

Standard Quadruple Room This Standard Quadruple Room features a flat-screen TV, a work desk, a safety deposit box and a minibar. The bathroom is fitted with a bath and offers free toiletries.

Deluxe Queen Room This Standard Double Room features a flat-screen TV, a sofa, a work desk, a safety deposit box and a minibar. The bathroom is fitted with a bath and offers free toiletries.

About Shaza Regency Plaza Al Madinah

License: 10007217

Guest Reviews

6.8

Rated

Location

Shaza Regency Plaza Al Madinah boasts an exceptional location that is frequently praised by guests for its close proximity to the holy sites. Situated just a short walk from the revered Masjid Nabawi, the hotel offers unparalleled access to the Prophet's Mosque, with many reviews noting that it takes between 3 to 10 minutes to reach the mosque, depending on one's pace. This central position also affords guests easy access to a variety of shops, restaurants, and services, making it a convenient choice for visitors looking to explore the city or attend prayers.

The location is highly favored by guests of all ages, with mention of easy access for both older individuals and younger visitors. It's particularly noted for being suitable for families due to the short walking distance to key sacred sites. The hotel also benefits from being near transportation hubs, including a bus stop and the Madinah train station, further enhancing its convenience for travelers.

In addition to its strategic location, the hotel is recognized for a clean and welcoming environment, with efficient service and amenities meeting guest expectations. With the combination of a favorable location and a comfortable stay, Shaza Regency Plaza Al Madinah emerges as a top choice for those visiting this sacred city.

Breakfast

The breakfast experience at Shaza Regency Plaza Al Madinah is generally well-regarded by guests. Many note the diverse and delicious food options available, providing a great start to the day with a variety of dishes catering to different tastes. The buffet offers both hot and cold selections, with standout features such as live egg stations and made-to-order options enhancing the meal. Guests often highlight the excellent quality and diverse range of choices, which seem to surpass expectations for those who enjoy international and local cuisines. A few reviews mention the breakfast's excellent value for money, emphasizing the abundance and taste of the offerings. While there are occasional remarks suggesting room for improvement in terms of variety or specific preferences, such as catering to Asian guests, the overall impression is positive. Furthermore, the dining staff receive praise for their attentive and helpful service, contributing to a satisfying breakfast experience. The beautifully designed restaurant adds to the ambiance, making the dining experience at Shaza Regency Plaza Al Madinah memorable for many.

Rooms

The reviews for Shaza Regency Plaza Al Madinah highlight the cleanliness and recent renovations of the rooms, creating a pleasant stay for guests. Visitors appreciate the spaciousness in certain rooms, which comfortably accommodate families and groups. Many guests commend the hotel's organization and cleanliness, emphasizing the plush beds and new furniture. The hotel's strategic location near food courts and the Haram is also a point of praise, making it convenient for visitors. The breakfast provided is appreciated, offering a range of mostly Arab dishes.

However, not all aspects are equally commendable. Some guests found the room sizes to be quite small and cramped, with inadequate space for moving around freely. The bathrooms are sometimes described as narrow or problematic, with issues like water drainage noted. Although generally clean, a few guests mentioned that the room and bathroom cleaning could be more thorough. Additionally, soundproofing could be improved as guests reported disturbances from outside noise. Comfort of the beds and pillows received mixed reviews, with some guests finding them uncomfortable, suggesting that they require attention. Overall, while the hotel offers clean and modern accommodations with some excellent features, there are areas that could benefit from improvements, particularly in comfort and room layout.

Beds

The guest reviews of Shaza Regency Plaza Al Madinah highlight a mixed reception regarding the quality of the beds. On the positive side, guests appreciated the generously sized, clean, and spacious beds, with some mentioning they were comfortable. The room space also received favorable comments. However, there were ongoing issues with comfort, as many guests found the mattresses and pillows to be quite hard and occasionally painful for the neck, contributing to an overall uncomfortable sleeping experience. Various reviews mentioned squeaky beds and some found them to be as hard as a wooden plate. Additionally, certain beds were small, squeaky, or even broken, with noises disrupting sleep. While some linens and towels were noted as new and clean, others mentioned issues with dirty bed sheets, including stained ones. Overall, there's a consensus that the beds could benefit from a comfort upgrade to enhance the guest experience.

Cleanliness

Shaza Regency Plaza Al Madinah consistently impresses guests with its high standards of cleanliness. Many reviews highlight immaculate rooms, indicating that the housekeeping team excels in their duties. The spacious rooms are often praised not just for their comfort, but for their pristine condition, with clean carpets, linens, and bathrooms contributing to an overall positive experience. Guests frequently mention the cleanliness of common areas as well, showing that attention to detail extends throughout the hotel.

Beyond room maintenance, the hotel staff receive accolades for their friendly and professional service, enhancing the guest experience further. Dining areas and buffet services are also described as spotless, which complements the hotel's excellent culinary offerings. The proximity to the Prophet’s Mosque adds an additional layer of convenience, making it a favored choice for travelers seeking a clean, comfortable, and strategically located stay in the heart of Al Madinah.

Despite overwhelmingly positive feedback, a few guests have noted minor cleanliness issues, such as occasional dusty spots or the need for updated bathroom maintenance. However, these instances appear to be exceptions rather than the rule, with the majority affirming the hotel's exceptional standards. All in all, Shaza Regency Plaza Al Madinah's commitment to cleanliness and guest satisfaction makes it a standout option for visitors seeking a refined and peaceful retreat.

Staff

The Shaza Regency Plaza Al Madinah is celebrated for its exceptional staff who consistently deliver outstanding service to guests. The reception team is frequently highlighted for their professionalism, warmth, and ability to make guests feel welcome. Many guests have noted the remarkable assistance and friendly demeanor of individuals like Abdul Rahman, Manal, and Amani, among others. The restaurant staff, particularly the restaurant manager, are also praised for their excellent service and attention to guest needs. Guests often emphasize the kindness and cooperative nature of the staff across all areas, from reception to housekeeping. Individuals such as Azizul Hakim and Hossain Mosarof are commended for their meticulous attention to detail in room cleaning. Overall, the staff at Shaza Regency Plaza Al Madinah are described as polite, attentive, and always ready to assist, contributing significantly to the hotel’s high level of hospitality and guest satisfaction.

Wi-Fi

The WiFi experience at Shaza Regency Plaza Al Madinah appears to have been mixed among guests. While some visitors praise the availability of free WiFi and highlight instances of very strong internet and excellent connectivity, others point out significant shortcomings. Numerous reviews mention that the WiFi often struggles to reach the rooms and that the connection can be weak and unstable, leading to frequent disconnections. Some guests found the service virtually nonexistent in certain areas, especially noting issues on the ninth floor. Although there were moments when the WiFi seemed to work intermittently, many experienced poor service overall. Despite isolated positive experiences, it seems there is room for improvement in the consistency and strength of the hotel's internet service.

Parking

Parking at Shaza Regency Plaza Al Madinah offers varied experiences for guests. The hotel provides free parking facilities, with a 4-story underground area designated for guests. This parking is generally secure and well-managed, complete with automated services. The availability of spaces can be inconsistent, sometimes matching the high demand experienced by hotel visitors. Although there is a variety of parking spots distributed across several levels, and some guests find the spaces to be spacious and hassle-free, others note difficulties in securing a spot despite booking. It's noted that the parking areas are accessible and can be spacious compared to other hotels, but narrow spots do exist. While the experience can be hit or miss, the presence of free parking and the convenience it can bring is frequently appreciated by guests.

Accessible

Shaza Regency Plaza Al Madinah offers a convenient and accessible stay for guests prioritizing proximity to religious sites. Its prime location, just a short walk from the Prophet's Mosque, is highly appreciated for the ease of access it provides. Guests emphasize the wheel chair-friendly environment, making it a suitable choice for those with mobility challenges. Accessibility features include wheelchair accommodations available upon request, ensuring a comfortable stay for those traveling with elderly family members or those needing assistance. While certain aspects, such as the suitability of bathtub height for the elderly, could be improved, the hotel is noted for its overall hospitality, with a cooperative reception team and accommodating policies like flexible check-out times. The central location facilitates quick and easy travel, including taxi access, making it a practical base for visiting Masjid Nabawi and surrounding areas.

Romantic

Visitors to the Shaza Regency Plaza Al Madinah frequently emphasize the hotel's romantic appeal, marked by clean and tidy facilities that pair beautifully with excellent service. This consistently well-maintained space, set just a short walk from the Haram, offers guests an ideal location for both convenience and tranquility. Its recently renewed furnishings add to the overall comfort, making each stay feel special. Guests often highlight the generous hospitality and the staff's beautiful manners and kind spirit, which lend a welcoming atmosphere and an added touch of warmth to any visit. Moreover, the hotel’s price point aligns nicely with its prime location, ensuring that travelers can enjoy their romantic getaway without compromising on value. Overall, the Shaza Regency Plaza stands out as a charming spot for those looking to experience a lovely stay in Madinah.

No, Shaza Regency Plaza Al Madinah doesn't have any pool.

No, a spa isn't available at Shaza Regency Plaza Al Madinah.

No, Shaza Regency Plaza Al Madinah doesn't allow dogs.

Yes, parking facilities are available at Shaza Regency Plaza Al Madinah.

No, Shaza Regency Plaza Al Madinah doesn't have a gym.

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