mnarat al madina
Medina
24.46520500,
39.64124100
,
Dmaj8287، 8287 خليل ابن هارون، 2671، حي الاسكان, Al Madinah Al Munawwarah
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Summary of reviewsMnarat Al Madina is generally well-regarded for its peaceful environment, especially valued by guests seeking a tranquil retreat from the busier parts of the city. Situated in a quiet residential neighborhood, the hotel appeals particularly to families and groups with their own transportation, given the considerable distance to the Prophet's Mosque (Haram) and nearby services. The scenic night view of the hotel, reminiscent of a palace, is a memorable highlight for many visitors. However, challenges with road access and limited signage make it advisable for potential guests to prepare thoroughly for their commute and essential needs.
The hotel's spacious rooms are a major draw with numerous guests appreciating the ample space, especially in accommodations featuring multiple bedrooms and living areas. The inclusion of practical amenities like fridges, microwaves, electric kettles, washing machines and ironing facilities significantly enhances convenience. Cleanliness and room maintenance generally receive positive feedback, bolstering the hotel's reputation for providing comfortable and enjoyable stays at reasonable prices.
Employee interactions are predominantly positive with many guests commending the courteous and professional demeanor of the staff. Particular employees, such as Nacer, Mohamed and Mr. Mosab, have been noted for their exceptional service. While there are areas for improvement, such as responsiveness and availability at the reception, the friendly and helpful nature of the staff leaves a lasting good impression on many visitors.
However, there are consistent negative remarks regarding the hotel's Wi-Fi services. Frequent complaints about slow speeds, poor connectivity and downtimes indicate a significant area needing enhancement. Additionally, feedback about cleanliness is mixed with some guests pointing out issues in various parts of the hotel, suggesting a need for continued attention to sanitation standards.
Overall, Mnarat Al Madina is seen as a solid choice for those prioritizing space, tranquility and friendly service, although improvements in cleanliness and Wi-Fi connectivity would significantly enhance the guest experience.
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The hotel's spacious rooms are a major draw with numerous guests appreciating the ample space, especially in accommodations featuring multiple bedrooms and living areas. The inclusion of practical amenities like fridges, microwaves, electric kettles, washing machines and ironing facilities significantly enhances convenience. Cleanliness and room maintenance generally receive positive feedback, bolstering the hotel's reputation for providing comfortable and enjoyable stays at reasonable prices.
Employee interactions are predominantly positive with many guests commending the courteous and professional demeanor of the staff. Particular employees, such as Nacer, Mohamed and Mr. Mosab, have been noted for their exceptional service. While there are areas for improvement, such as responsiveness and availability at the reception, the friendly and helpful nature of the staff leaves a lasting good impression on many visitors.
However, there are consistent negative remarks regarding the hotel's Wi-Fi services. Frequent complaints about slow speeds, poor connectivity and downtimes indicate a significant area needing enhancement. Additionally, feedback about cleanliness is mixed with some guests pointing out issues in various parts of the hotel, suggesting a need for continued attention to sanitation standards.
Overall, Mnarat Al Madina is seen as a solid choice for those prioritizing space, tranquility and friendly service, although improvements in cleanliness and Wi-Fi connectivity would significantly enhance the guest experience.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Guest Reviews
Mnarat Al Madina offers a peaceful retreat in a residential neighborhood, although it is located a significant distance from the Prophet's Mosque (Haram). Guests frequently highlight the quiet and tranquil environment, making it a good option for those with their own transport or seeking a calm atmosphere away from the bustling crowds.
However, the hotel's location poses challenges. Due to ongoing road constructions and city renovations, access to the Haram can take between 15 to 20 minutes by taxi with some roads entirely blocked or detoured, adding to the travel time. This distance and difficulty in finding the hotel, exacerbated by a lack of signage and clear instructions, have been common points of concern. Additionally, the area does not have many nearby services such as shops, restaurants or easy access to taxis, prompting guests to plan ahead for essential needs.
Despite these locational drawbacks, the hotel itself is described as clean and the surrounding environment calm. It’s especially suited for those traveling in groups or families with their own vehicles, who can navigate the access challenges more easily. The night view of the hotel is particularly appealing, resembling a palace. Nonetheless, potential visitors should prepare for the longer commute to the holy sites and ensure they have comprehensive directions to avoid the frustrations mentioned in the reviews.
Mnarat Al Madina's rooms offer a comfortable and enjoyable experience for guests seeking spacious accommodations. The rooms are notably large, making them an excellent option for families. Guests frequently highlighted the ample space available with some rooms featuring multiple bedrooms, a living area and bathrooms connected by a lobby. The presence of various amenities such as a pantry, fridge, microwave, electric kettle and even a washing machine and ironing facilities enhances the convenience of the stay.
The cleanliness of the rooms received much praise, contributing to a pleasant atmosphere. The well-maintained conditions and room decor add to the overall positive impression. The addition of room services and the availability of essential appliances further improve the guest experience.
While there were some minor concerns such as missing items in certain rooms and a noisy air conditioner, the overall feedback about the room sizes, cleanliness and included amenities was very favorable. Guests found the room prices reasonable and appreciated the quality of the bed, sofa and overall furnishings, making Mnarat Al Madina a solid choice for comfortable and spacious accommodation.
Mnarat al Madina presents a mixed picture when it comes to cleanliness. On the positive side, many guests have noted that the place is clean and comfortable with good sanitation facilities and friendly staff. The cleanliness of the bedding and apartments with essential household items such as irons and washing machines has also been appreciated. Several reviews emphasize that the rooms and general space are very clean and calm, contributing to an overall pleasant stay.
However, there are numerous concerns about the cleanliness that cannot be ignored. Reports of untidy washrooms, dirty linens and rooms full of dust and insects are frequent. Some guests have mentioned that the cleanliness is below average with sticky floors and old restrooms needing rehabilitation. Issues with bed comfort, dirty bed covers and poorly maintained kitchen cabinets and drains were also highlighted. The general sentiment suggests that while some areas and aspects of the hotel are well-maintained, significant improvements are needed in other areas to meet the expectations for cleanliness consistently.
The staff at 'Mnarat al Madina' hotel have garnered mixed yet mostly positive reviews from guests. Many applauded the professionalism and kindness of individual staff members like Nacer and Mohamed with Mohamed even going above and beyond by lending his phone charger. The courteous and respectful nature of the reception team, including Yousuf and the night receptionist, was often highlighted.
Mr. Mosab received special recognition for his cheerful attitude and high level of responsibility. Guests also spoke kindly of the Sudanese and Egyptian team members, appreciating their ethical conduct and professionalism. The cleaners were also commended for their respectful and helpful nature, contributing to a satisfying stay for many visitors.
However, some guests pointed out areas needing improvement. Issues such as unresponsive reception staff, unaddressed complaints and limited support were mentioned. There were also specific criticisms about the reception being frequently unattended, not addressing calls and failing to assist with luggage. Some guests experienced frustration with pre-move-in customer services and the availability of cleaning staff only during certain hours.
Despite these challenges, many guests found the hotel staff friendly, helpful and accommodating, making their stay comfortable and restful. The positive experiences with specific staff members were often enough to leave a lasting good impression.
The Wi-Fi at Mnarat Al Madina seems to be a significant drawback for guests. Reviews consistently highlight issues such as very slow speeds, poor connectivity and frequent downtimes. Many guests have noted that the internet was often not working or unavailable, indicating a need for the hotel to enhance its internet services to meet visitors' expectations.
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Location
However, the hotel's location poses challenges. Due to ongoing road constructions and city renovations, access to the Haram can take between 15 to 20 minutes by taxi with some roads entirely blocked or detoured, adding to the travel time. This distance and difficulty in finding the hotel, exacerbated by a lack of signage and clear instructions, have been common points of concern. Additionally, the area does not have many nearby services such as shops, restaurants or easy access to taxis, prompting guests to plan ahead for essential needs.
Despite these locational drawbacks, the hotel itself is described as clean and the surrounding environment calm. It’s especially suited for those traveling in groups or families with their own vehicles, who can navigate the access challenges more easily. The night view of the hotel is particularly appealing, resembling a palace. Nonetheless, potential visitors should prepare for the longer commute to the holy sites and ensure they have comprehensive directions to avoid the frustrations mentioned in the reviews.
Rooms
The cleanliness of the rooms received much praise, contributing to a pleasant atmosphere. The well-maintained conditions and room decor add to the overall positive impression. The addition of room services and the availability of essential appliances further improve the guest experience.
While there were some minor concerns such as missing items in certain rooms and a noisy air conditioner, the overall feedback about the room sizes, cleanliness and included amenities was very favorable. Guests found the room prices reasonable and appreciated the quality of the bed, sofa and overall furnishings, making Mnarat Al Madina a solid choice for comfortable and spacious accommodation.
Cleanliness
However, there are numerous concerns about the cleanliness that cannot be ignored. Reports of untidy washrooms, dirty linens and rooms full of dust and insects are frequent. Some guests have mentioned that the cleanliness is below average with sticky floors and old restrooms needing rehabilitation. Issues with bed comfort, dirty bed covers and poorly maintained kitchen cabinets and drains were also highlighted. The general sentiment suggests that while some areas and aspects of the hotel are well-maintained, significant improvements are needed in other areas to meet the expectations for cleanliness consistently.
Staff
Mr. Mosab received special recognition for his cheerful attitude and high level of responsibility. Guests also spoke kindly of the Sudanese and Egyptian team members, appreciating their ethical conduct and professionalism. The cleaners were also commended for their respectful and helpful nature, contributing to a satisfying stay for many visitors.
However, some guests pointed out areas needing improvement. Issues such as unresponsive reception staff, unaddressed complaints and limited support were mentioned. There were also specific criticisms about the reception being frequently unattended, not addressing calls and failing to assist with luggage. Some guests experienced frustration with pre-move-in customer services and the availability of cleaning staff only during certain hours.
Despite these challenges, many guests found the hotel staff friendly, helpful and accommodating, making their stay comfortable and restful. The positive experiences with specific staff members were often enough to leave a lasting good impression.
Wi-Fi
No, mnarat al madina doesn't have any pool.
No, a spa isn't available at mnarat al madina.
No, mnarat al madina doesn't allow dogs.
Yes, parking facilities are available at mnarat al madina.
No, mnarat al madina doesn't have a gym.
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