شذا البستان
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Summary of reviewsShaza Al Bustan Hotel in Madinah offers a range of positives that many guests find appealing. Its location is notably advantageous for those visiting significant religious sites, including Masjid-e-Nabwi, as it offers convenient access, especially for guests with vehicles due to available parking. This makes it an attractive option for both single travelers and large families seeking budget-friendly accommodations.
The hotel rooms are highlighted for their spaciousness and cleanliness, creating a comfortable and tranquil environment for families. Essential amenities such as clean bathrooms, hot showers, TVs, and refrigerators add to guest satisfaction. The presence of soundproof rooms provides a peaceful retreat from the bustling surroundings.
The staff at Shaza Al Bustan receive high praise for their professionalism, courtesy, and willingness to assist. Specific staff members like Mazen, Mr. Ahmed, and Mr. Badr Al-Harbi are frequently commended for their exceptional service, creating a welcoming and supportive atmosphere for guests.
In terms of beds, there is a mixed response, although many guests appreciate the comfort they provide, despite some concerns about the height and thickness of the mattresses.
However, there are areas where the hotel falls short. Some guests report difficulty finding the property due to insufficient signage and note that the journey to Haram can feel longer due to construction diversions. Cleanliness and maintenance issues are also raised, with complaints about odors, insects, and inconsistencies in housekeeping services. Additionally, some guests experienced discomfort with outdated furniture and insufficient bathroom amenities.
Overall, Shaza Al Bustan offers a welcoming and budget-friendly lodging option with strengths in location, room comfort, and staff hospitality, although there is room for improvement in terms of maintenance and service consistency.
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The hotel rooms are highlighted for their spaciousness and cleanliness, creating a comfortable and tranquil environment for families. Essential amenities such as clean bathrooms, hot showers, TVs, and refrigerators add to guest satisfaction. The presence of soundproof rooms provides a peaceful retreat from the bustling surroundings.
The staff at Shaza Al Bustan receive high praise for their professionalism, courtesy, and willingness to assist. Specific staff members like Mazen, Mr. Ahmed, and Mr. Badr Al-Harbi are frequently commended for their exceptional service, creating a welcoming and supportive atmosphere for guests.
In terms of beds, there is a mixed response, although many guests appreciate the comfort they provide, despite some concerns about the height and thickness of the mattresses.
However, there are areas where the hotel falls short. Some guests report difficulty finding the property due to insufficient signage and note that the journey to Haram can feel longer due to construction diversions. Cleanliness and maintenance issues are also raised, with complaints about odors, insects, and inconsistencies in housekeeping services. Additionally, some guests experienced discomfort with outdated furniture and insufficient bathroom amenities.
Overall, Shaza Al Bustan offers a welcoming and budget-friendly lodging option with strengths in location, room comfort, and staff hospitality, although there is room for improvement in terms of maintenance and service consistency.
Cheap Aparthotel
Accessible Aparthotel
3-Star Aparthotel
About شذا البستان
License: 10009420
Guest Reviews
Location
However, the location also presents several challenges. Some guests report difficulties in finding the property due to a lack of signage, while others note the area is far from the Haram due to construction and diversions, making the journey feel longer than expected. There are references to the neighborhood not being the most desirable, with some reviewers expressing disappointment at the distance, which can exceed the initially perceived proximity. Nonetheless, for those willing to navigate these aspects, the hotel provides a cost-effective option with easy access for those driving. Overall, Shaza Al Bustan’s location is advantageous for religious pilgrimage, but potential visitors should be aware of the surrounding conditions.
Rooms
However, guests have also noted discrepancies in their expectations, with some furniture described as old and uncomfortable. Despite the modern portrayal in booking images, the actual room conditions may differ. While being just a 7-minute drive from a mosque makes the location somewhat convenient, challenges like poor housekeeping, open drainage issues, and unresponsive staff have been reported.
Overall, Shaza Al Bustan's large, well-maintained rooms and quiet ambiance offer positive aspects, although there are areas in need of improvement to meet guests' expectations fully.
Beds
Cleanliness
However, a number of reviews flag significant cleanliness issues throughout the premises, including unappealing odors, insects, and poorly maintained furniture. Concerns about cleanliness extend to bed linens and kitchen areas, with some mentioning drainage problems. The reception service receives mixed feedback, with some reviewing staff as rude and inattentive. Room expectations, such as the provision of a bathtub and balcony, were not met for some guests, which contributed to their dissatisfaction. Overall, while Shaza Al Bustan has its merits, particularly in terms of location and some aspects of room quality, it seems to struggle with consistency in maintenance and service standards.
Staff
No, شذا البستان doesn't have any pool.
No, a spa isn't available at شذا البستان.
No, شذا البستان doesn't allow dogs.
No, parking facilities aren't available at شذا البستان.
No, شذا البستان doesn't have a gym.
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