Hotel Luna
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Summary of reviewsHotel Luna in Međugorje consistently receives acclaim for its outstanding location, providing guests with easy access to key pilgrimage sites like St. James Church and the Hill of Apparitions. Its central yet tranquil setting allows visitors to explore sacred spots without feeling overwhelmed, adding to the hotel's appeal. Guests appreciate the cleanliness and modern design of the hotel, with many highlighting the fresh, welcoming atmosphere and well-appointed rooms enhanced by excellent air conditioning.
The hotel offers a satisfying breakfast experience, praised for its diverse and high-quality options. Guests enjoy the variety of fresh pastries, omelets, and local favorites, with the friendly and accommodating staff enhancing the dining atmosphere. While some suggest improvements in ingredient freshness and beverage quality, overall, the breakfast remains a positive highlight of their stay.
Rooms are lauded for their immaculate cleanliness, spaciousness, and modern aesthetics, offering great value for money. The comfort of the beds and the cozy atmosphere contribute to a pleasant guest experience. Although there are occasional mentions of room size discrepancies and limited television choices, these do not significantly detract from the overall comfort and cleanliness praised by guests.
The exceptional customer service at Hotel Luna is a standout feature, with staff frequently celebrated for their friendliness and professionalism. Visitors appreciate the attentiveness and welcoming atmosphere created by the hotel team, particularly in reception and the restaurant. These positive interactions greatly enhance the overall guest experience.
While Wi-Fi service receives mixed reviews, with reliable connectivity primarily found in common areas, the hotel's parking facilities are well-organized and appreciated for their convenience and complementary nature. Comfortable beds add to the overall satisfaction, with guests mostly enjoying restful nights despite differing preferences regarding firmness.
Despite minor shortcomings, such as room size and breakfast offerings falling short of certain four-star standards, Hotel Luna remains a charming and recommendable destination. The absence of additional amenities like a pool or fitness center is noted by some; however, the hotel's charm, the cleanliness, and commendable service make it a top choice for travelers visiting Međugorje. Overall, Hotel Luna stands out as an inviting establishment with a strong emphasis on guest comfort and satisfaction.
Categories
The hotel offers a satisfying breakfast experience, praised for its diverse and high-quality options. Guests enjoy the variety of fresh pastries, omelets, and local favorites, with the friendly and accommodating staff enhancing the dining atmosphere. While some suggest improvements in ingredient freshness and beverage quality, overall, the breakfast remains a positive highlight of their stay.
Rooms are lauded for their immaculate cleanliness, spaciousness, and modern aesthetics, offering great value for money. The comfort of the beds and the cozy atmosphere contribute to a pleasant guest experience. Although there are occasional mentions of room size discrepancies and limited television choices, these do not significantly detract from the overall comfort and cleanliness praised by guests.
The exceptional customer service at Hotel Luna is a standout feature, with staff frequently celebrated for their friendliness and professionalism. Visitors appreciate the attentiveness and welcoming atmosphere created by the hotel team, particularly in reception and the restaurant. These positive interactions greatly enhance the overall guest experience.
While Wi-Fi service receives mixed reviews, with reliable connectivity primarily found in common areas, the hotel's parking facilities are well-organized and appreciated for their convenience and complementary nature. Comfortable beds add to the overall satisfaction, with guests mostly enjoying restful nights despite differing preferences regarding firmness.
Despite minor shortcomings, such as room size and breakfast offerings falling short of certain four-star standards, Hotel Luna remains a charming and recommendable destination. The absence of additional amenities like a pool or fitness center is noted by some; however, the hotel's charm, the cleanliness, and commendable service make it a top choice for travelers visiting Međugorje. Overall, Hotel Luna stands out as an inviting establishment with a strong emphasis on guest comfort and satisfaction.
Business Hotel
This hotel has conference space and a meeting room. It also offers dry cleaning/laundry services, and multilingual staff.
Hotel with Parking
Hotel Luna provides free parking facilities.
Accessible Hotel
Hotel Luna features specific accessible room types such as Double or Twin Room - Disability Access and Triple Room Disability Access. It offers wheelchair access throughout, elevators, and accessible bathroom features including walk-in showers, toilets with grab rails, lowered sinks, and shower chairs.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Tennis Courts
4-Star Hotel
Guest Reviews
Hotel Luna in Medjugorje consistently receives praise for its outstanding location, making it a prime choice for travelers keen on exploring the area. Visitors appreciate its central yet tranquil setting, which provides easy walking access to key pilgrimage sites such as St. James Church and the Hill of Apparitions. The proximity to the city center and the Church of St. Jacob allows guests to conveniently explore the sacred spots without feeling overwhelmed by crowds.
The hotel's cleanliness and modern design add a fresh and welcoming vibe, complemented by excellent air conditioning and well-appointed rooms. Guest reviews frequently highlight the friendly and helpful staff, enhancing the overall positive experience. Private parking and good customer service are also noted benefits, adding to the convenience for those traveling by car. With great proximity to downtown and essential amenities, Hotel Luna stands out as a thoughtfully positioned establishment, ideal for a memorable visit to Medjugorje.
At Hotel Luna, breakfast consistently garners praise for its diverse and plentiful offerings. Guests frequently highlight the wide variety and excellent quality of food available each morning, with the range of fresh pastries and the option to order omelets being particular favorites. The buffet-style breakfast impresses with its large selection, providing both continental and local options that cater to varied tastes. The friendly and accommodating staff further enhance the dining experience, contributing to the overall positive ambiance.
Many guests appreciate the breakfast's richness and abundance, describing it as tasty, filling, and sufficient to start the day well. Special mentions go to the pancakes and the attentive service from the waitstaff, who are noted for their exceptional hospitality.
However, some reviews suggest areas for improvement, specifically regarding the freshness of ingredients and the quality of beverages. A few guests express a desire for more fresh vegetables and natural juices, and a few find the selection not quite meeting the expectations of a four-star establishment. Despite these critiques, the general consensus remains favorable, with most travelers leaving satisfied and ready for the day.
Guests of Hotel Luna consistently praise the immaculate cleanliness and comfort of the rooms. Visitors appreciate the spaciousness, noting that the rooms offer great value for money while maintaining a modern aesthetic. Many highlight the comfort of the beds and the overall cozy atmosphere. The bathrooms also receive commendations, particularly for their spacious showers. The property is described as beautiful and deserving of its star rating, with the modern structure adding to the appeal. Staff are friendly and attentive, ensuring a welcoming environment.
While the rooms are generally spacious, there are occasional remarks about some rooms being smaller than expected. Guests also note the absence of a bidet and a refrigerator in some rooms. Additionally, the television offerings cater primarily to local language channels, limiting options for foreign guests. Despite these minor drawbacks, the overall feedback points toward a pleasant and comfortable stay, emphasizing excellent cleanliness and the modern appeal of the hotel.
Hotel Luna consistently impresses guests with its exceptionally comfortable beds. The majority of reviews highlight the beds as being super comfortable, making for a restful night's sleep, which is a key component of a satisfying stay. The comfort extends to rooms that are well-equipped and provide both warmth and coziness. While some guests note that the beds can be on the firm side, others appreciate this aspect, suggesting that bed preference may vary by individual taste. A couple of mentions indicate that some guests found the beds slightly smaller than expected. Overall, Hotel Luna seems to prioritize providing a comfortable sleeping experience, contributing to a positive and relaxing visit.
Hotel Luna consistently impresses guests with its exceptional standards of cleanliness. Visitors repeatedly note the hotel's impeccable and spotlessly clean environment, praising both the rooms and common areas for their extraordinary tidiness. The emphasis on cleanliness is central to the Hotel Luna experience, with guests describing the facility as extremely clean and modern. The hospitality team complements this by working diligently to ensure that rooms are not only spacious and comfortable but also maintained with top-notch orderliness.
The staff at Hotel Luna receive high commendations for their helpfulness and friendliness, making the stay even more pleasant and comfortable. Guests appreciate the welcoming atmosphere, fueled by the courteous personnel attending to their needs. Coupled with a great breakfast experience, the hotel provides a comprehensive and enjoyable stay for all visitors.
Hotel Luna's commitment to cleanliness ensures that each unit, from the rooms to communal spaces, is kept in pristine condition. The attention to detail in maintaining a clean environment is paired with efficient service, establishing the hotel as a reliable choice for travelers seeking both comfort and cleanliness. Overall, Hotel Luna stands out for its extraordinary cleanliness and the warm, friendly nature of its staff, offering a delightful stay to those who visit.
Hotel Luna stands out for its exceptional customer service, characterized by the overwhelmingly positive feedback from guests regarding the hotel staff. Guests frequently highlight the staff's friendliness, professionalism, and readiness to assist, creating a welcoming atmosphere from the moment of arrival. The staff is described as very helpful and accommodating, with many guests noting their attentiveness to individual needs and their ability to make guests feel important and comfortable. The hotel team, particularly those in reception and the restaurant, earn praise for being courteous, polite, and genuinely dedicated to providing excellent service. Issues seem minimal, with only a rare mention of a less than friendly experience during breakfast service. Overall, the staff at Hotel Luna are regarded as a major asset, contributing significantly to the positive experience of staying at the hotel.
Hotel Luna receives mixed reviews regarding its Wi-Fi service. Guests appreciate that Wi-Fi and air conditioning work perfectly in some areas, and the instructions, including the internet password, are clearly accessible and visibly placed in the rooms. While some visitors find excellent Wi-Fi, others report issues, particularly in the rooms, where the service can be slow or absent. The reception area seems to reliably offer functioning Wi-Fi, but other parts of the hotel may need improvement.
Hotel Luna offers guests convenient parking options alongside the hotel, contributing to its admirable price-to-quality ratio. Many appreciate the free parking facilities, adding value to their stay without additional costs. The parking area is noted for being well-organized and sufficient in space, making car parking hassle-free for those visiting. With its proximity to the city's center, guests benefit from easy access to both local attractions and a private parking spot. Overall, the efficient parking services at Hotel Luna receive favorable remarks from guests, complementing their comfortable stay.
Hotel Luna in Međugorje has proven itself to be a charming and recommendable destination despite some inconsistencies with its four-star rating. Visitors appreciate the efforts of the dedicated hosts and commend the hotel as worthy of its stars. The overall impression of the hotel is positive, with guests finding it very good and absolutely recommendable.
However, some aspects could be improved to fully align with the expected four-star standards. Rooms are considered smaller than expected, and there's an expressed need for more parking spaces. While the breakfast falls short of four-star expectations, with mostly packaged items provided, this does not seem to heavily detract from the overall experience.
Facilities such as a pool and a fitness center are missing, which some guests feel are necessary for a four-star experience. Despite these shortcomings, the hotel's charm and commendable service make it a recommended choice for visitors to Međugorje.
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Location
The hotel's cleanliness and modern design add a fresh and welcoming vibe, complemented by excellent air conditioning and well-appointed rooms. Guest reviews frequently highlight the friendly and helpful staff, enhancing the overall positive experience. Private parking and good customer service are also noted benefits, adding to the convenience for those traveling by car. With great proximity to downtown and essential amenities, Hotel Luna stands out as a thoughtfully positioned establishment, ideal for a memorable visit to Medjugorje.
Breakfast
Many guests appreciate the breakfast's richness and abundance, describing it as tasty, filling, and sufficient to start the day well. Special mentions go to the pancakes and the attentive service from the waitstaff, who are noted for their exceptional hospitality.
However, some reviews suggest areas for improvement, specifically regarding the freshness of ingredients and the quality of beverages. A few guests express a desire for more fresh vegetables and natural juices, and a few find the selection not quite meeting the expectations of a four-star establishment. Despite these critiques, the general consensus remains favorable, with most travelers leaving satisfied and ready for the day.
Rooms
While the rooms are generally spacious, there are occasional remarks about some rooms being smaller than expected. Guests also note the absence of a bidet and a refrigerator in some rooms. Additionally, the television offerings cater primarily to local language channels, limiting options for foreign guests. Despite these minor drawbacks, the overall feedback points toward a pleasant and comfortable stay, emphasizing excellent cleanliness and the modern appeal of the hotel.
Beds
Cleanliness
The staff at Hotel Luna receive high commendations for their helpfulness and friendliness, making the stay even more pleasant and comfortable. Guests appreciate the welcoming atmosphere, fueled by the courteous personnel attending to their needs. Coupled with a great breakfast experience, the hotel provides a comprehensive and enjoyable stay for all visitors.
Hotel Luna's commitment to cleanliness ensures that each unit, from the rooms to communal spaces, is kept in pristine condition. The attention to detail in maintaining a clean environment is paired with efficient service, establishing the hotel as a reliable choice for travelers seeking both comfort and cleanliness. Overall, Hotel Luna stands out for its extraordinary cleanliness and the warm, friendly nature of its staff, offering a delightful stay to those who visit.
Staff
Wi-Fi
Parking
4 Star
However, some aspects could be improved to fully align with the expected four-star standards. Rooms are considered smaller than expected, and there's an expressed need for more parking spaces. While the breakfast falls short of four-star expectations, with mostly packaged items provided, this does not seem to heavily detract from the overall experience.
Facilities such as a pool and a fitness center are missing, which some guests feel are necessary for a four-star experience. Despite these shortcomings, the hotel's charm and commendable service make it a recommended choice for visitors to Međugorje.
No, Hotel Luna doesn't have any pool.
No, a spa isn't available at Hotel Luna.
No, Hotel Luna doesn't allow dogs.
Yes, parking facilities are available at Hotel Luna.
No, Hotel Luna doesn't have a gym.
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