Grand Swiss-Belhotel Melaka
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Summary of reviewsGrand Swiss-Belhotel Melaka, formerly LaCrista Hotel Melaka, is highly appreciated for its central and convenient location, making it an excellent base for exploring the city and its array of dining options. Positioned close to the historic center, amenities and local attractions, it offers guests a blend of accessibility and convenience, including private parking for those with vehicles.
The breakfast experience is positively noted for its extensive variety and delicious options, particularly the beef rendang, nasi lemak and mashed potatoes. While a few critiques suggest room for improvement in day-to-day variety and overall quality, the general consensus remains favorable. Dinner, however, presents a mixed review with standout dishes like the chicken Portuguese, but also some critiques on the taste and limited dessert selection. Fortunately, the hotel's prime location offers plenty of nearby dining alternatives.
Rooms at the hotel receive high praise for their spaciousness, cleanliness and aesthetic appeal. The newly refurbished interiors, soundproofing and comfort of the beds add to a positive experience, despite occasional issues with lighting and minor maintenance concerns. The hotel's efforts in maintaining cleanliness extend to public areas and the swimming pool, though some improvements are needed in dusting and pool maintenance.
The staff at Grand Swiss-Belhotel Melaka stand out for their friendliness, helpfulness and exceptional service, contributing significantly to guests' positive experiences. Despite occasional lapses, the courteous and efficient behavior of the staff is frequently commended.
However, the WiFi service shows room for improvement with repeated issues of slow speeds and inconsistent connections. The gym facilities also receive mixed feedback with reports of limited, outdated and sometimes broken equipment, recommending enhancements for better guest satisfaction.
Families particularly enjoy their stay with the hotel's spacious rooms and amenities designed for family comfort and convenience, including a kids' pool. The bedding is frequently noted for its comfort, ensuring restful nights, though some guests have had issues with the bed arrangements and cleanliness.
Despite some areas for improvement, the hotel maintains a pleasant and comfortable environment, living up to its four-star rating with its clean, welcoming atmosphere and nice aroma. Accessibility is well addressed with consistent positive feedback from guests with disabilities regarding their hassle-free stays.
Overall, Grand Swiss-Belhotel Melaka offers a commendable stay with its strategic location, excellent service and comfortable accommodations, making it a favorable choice for travelers visiting Melaka.
Categories
The breakfast experience is positively noted for its extensive variety and delicious options, particularly the beef rendang, nasi lemak and mashed potatoes. While a few critiques suggest room for improvement in day-to-day variety and overall quality, the general consensus remains favorable. Dinner, however, presents a mixed review with standout dishes like the chicken Portuguese, but also some critiques on the taste and limited dessert selection. Fortunately, the hotel's prime location offers plenty of nearby dining alternatives.
Rooms at the hotel receive high praise for their spaciousness, cleanliness and aesthetic appeal. The newly refurbished interiors, soundproofing and comfort of the beds add to a positive experience, despite occasional issues with lighting and minor maintenance concerns. The hotel's efforts in maintaining cleanliness extend to public areas and the swimming pool, though some improvements are needed in dusting and pool maintenance.
The staff at Grand Swiss-Belhotel Melaka stand out for their friendliness, helpfulness and exceptional service, contributing significantly to guests' positive experiences. Despite occasional lapses, the courteous and efficient behavior of the staff is frequently commended.
However, the WiFi service shows room for improvement with repeated issues of slow speeds and inconsistent connections. The gym facilities also receive mixed feedback with reports of limited, outdated and sometimes broken equipment, recommending enhancements for better guest satisfaction.
Families particularly enjoy their stay with the hotel's spacious rooms and amenities designed for family comfort and convenience, including a kids' pool. The bedding is frequently noted for its comfort, ensuring restful nights, though some guests have had issues with the bed arrangements and cleanliness.
Despite some areas for improvement, the hotel maintains a pleasant and comfortable environment, living up to its four-star rating with its clean, welcoming atmosphere and nice aroma. Accessibility is well addressed with consistent positive feedback from guests with disabilities regarding their hassle-free stays.
Overall, Grand Swiss-Belhotel Melaka offers a commendable stay with its strategic location, excellent service and comfortable accommodations, making it a favorable choice for travelers visiting Melaka.
Hotel with Spa
This hotel is a good option for travelers who want a relaxing spa experience. Grand Swiss-Belhotel Melaka has a spa and wellness center.
Romantic Hotel
Provides comfortable accommodations and a range of facilities. Its central location allows couples to easily explore the city's attractions. The hotel's relaxing atmosphere and friendly service contribute to a romantic stay.
Hotel with Swimming Pool
Offers a swimming pool. The hotel also has spa facilities.
Outdoor Pool
Hotel with Gym
Includes a gymnasium with equipment available for both cardio and weightlifting exercises. The facility is open daily to accommodate guests' various workout schedules.
4-Star Hotel
Located on Jalan Hang Tuah, this hotel provides easy access to the city's historical sites and shopping districts. It offers a blend of comfort and convenience, featuring well-equipped rooms and a range of facilities.
Hotel with Outdoor Pool
This hotel features a rooftop outdoor swimming pool with panoramic city views and a separate kids pool. Guests can relax by the pool and soak up the sun.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Grand Swiss-Belhotel Melaka, formerly known as LaCrista Hotel Melaka, consistently receives positive feedback for its prime location. Guests often highlight its central position in the heart of the city, making it an ideal base for exploring Melaka. The hotel is lauded for its proximity to numerous eateries, allowing easy access to diverse dining options. Many reviewers also appreciate the convenience of nearby amenities, such as malls, convenience stores, petrol stations and local attractions.
The historic center is just a 10-15 minute walk away, offering a perfect blend of accessibility and comfort. With private parking available, it caters well to guests with vehicles, providing an added layer of convenience. The strategic placement of the hotel ensures that visitors can effortlessly explore the city's main attractions and enjoy the vibrant local scene.
Overall, the Grand Swiss-Belhotel Melaka is valued for its excellent location, making it a favorable choice for travelers looking to experience the best of Melaka's city life.
The breakfast at Grand Swiss-Belhotel Melaka, formerly known as LaCrista Hotel Melaka, has garnered positive feedback from guests. Many praise the extensive and diverse spread with options ranging from Asian to Western cuisine. The beef rendang, in particular, is frequently highlighted for its deliciousness, along with the well-prepared nasi lemak and mashed potatoes.
Guests appreciate the variety available, noting that there are ample choices suitable for different tastes, whether for a typical breakfast or closer to lunch options. The drink selection, including good coffee, is also a point of satisfaction.
While the majority of comments reflect a high level of satisfaction, describing the breakfast as delicious, tasty and satisfying, there are a few mentions of areas for improvement. Some reviews mention the breakfast could be more varied day-to-day and a minority felt the breakfast was average or could be better for the price paid.
Despite these minor critiques, the general consensus is that the breakfast experience is positive with many guests recommending it as a must-try and highlighting the overall quality and deliciousness of the food.
Grand Swiss-Belhotel Melaka offers a mixed dining experience. The dinner menu features some standout dishes, such as the delicious fried chicken and the highly recommended chicken Portuguese, which many guests found to be top-notch. However, the overall quality and taste of the food have had varying reviews with some dishes like Mee Mamak and carbonara receiving criticism for being too salty or lacking flavor. The dessert selection is noted to be rather limited, which may not satisfy those with a sweet tooth. Fortunately, the hotel is located near plenty of other dining options for dinner, providing guests with alternatives. It's worth noting that there is no breakfast buffet available at the hotel.
The Grand Swiss-Belhotel Melaka, formerly known as LaCrista Hotel Melaka, has garnered many positive reviews regarding its rooms. Guests repeatedly praised the rooms for their spaciousness, describing them as large, luxurious and well-maintained. The cleanliness of the rooms and bathrooms frequently received high marks with many guests noting the rooms were tidy and the cleanliness was superb.
The aesthetic appeal of the rooms stood out with several mentions of the interior being beautiful and the decor being fantastic. Some guests enjoyed the newly refurbished rooms and the newly painted interiors. The cozy and comfortable nature of the rooms was also highlighted with good reviews of the comfort of the beds despite a few opinions about beds being too old or uncomfortable.
However, the lighting in the rooms received mixed feedback. While some found the rooms bright and pleasant, others mentioned that the lighting was too dim, suggesting a need for improvement in this area. Additionally, the rooms were described as very soundproof, adding to the comfort of guests' stays.
Other amenities such as clean towels and well-functioning toilets were appreciated by guests. There were a few minor issues such as insufficient towels, non-functional air conditioning and occasional bad smells, but these seemed to be exceptions rather than the rule.
Overall, the combination of spacious, clean and comfortable rooms with beautiful interiors makes this hotel a commendable choice for visitors to Melaka.
The Grand Swiss-Belhotel Melaka, formerly known as LaCrista Hotel Melaka, receives consistent praise for its beds and bedding. Many guests highlight the comfort of the beds and pillows, describing them as soft, cozy and conducive to a restful night's sleep. The hotel offers a range of bedding options with plenty of pillows and firm mattresses for those who prefer more support. Spacious rooms further enhance the overall comfort, providing a pleasant atmosphere for relaxation.
However, it is worth noting some guests experienced issues with bed arrangements and cleanliness. Despite these occasional setbacks, the majority of reviews indicate a positive stay with very comfortable bedding. The mattresses, although sometimes described as soft, generally receive positive feedback for comfort. Given the comforting sleep experience, this hotel seems to cater well to travelers seeking a good night's rest.
Grand Swiss-Belhotel Melaka, previously known as LaCrista Hotel Melaka, has received a mix of feedback regarding its cleanliness. On the positive side, numerous guests have praised the hotel for having very clean rooms that are tidy, well-decorated and free of any unpleasant odors. Many reviewers noted the pleasant and fresh smell that permeates the hotel with a clean and hygienic environment that extends to the swimming pool and public areas. The spacious and well-maintained rooms contribute to a comfortable and relaxing stay.
Several guests were impressed by the overall cleanliness level, describing it as impressive, along with the hotel’s beautiful and romantic ambiance. They also appreciated the efficiency of housekeeping staff and the thorough cleaning effort being put into maintaining the rooms. Check-in and check-out processes were noted to be fast and efficient, adding to the seamless experience. Additionally, complimentary room upgrades left a positive mark on many visitors.
However, some reviews highlighted areas in need of improvement. There were concerns about rooms being left dusty, bathrooms requiring more attention, old and dirty electrical appliances and musty smells in certain areas. A few guests pointed out that the vacuuming could have been more thorough and some found the pool water to be dirty. The complaints also extended to smelly pillow covers and occasional noise from the air conditioning units. Despite these issues, the general sentiment leans towards appreciation for a clean, comfortable and aesthetically pleasing stay at the Grand Swiss-Belhotel Melaka.
The guests of Grand Swiss-Belhotel Melaka, formerly known as LaCrista Hotel Melaka, consistently praise the staff for their exceptional service. The hotel staff are frequently described as friendly, polite and very helpful, creating a warm and welcoming atmosphere for visitors. The prompt and efficient check-in and check-out processes are highly appreciated by many, highlighting the staff's competence and responsiveness.
Guests often commend the front desk personnel for their courteous behavior, while noting that housekeeping is generally responsive, although there have been occasional lapses. Reviews emphasize the staff's attentiveness and the great customer service provided with several guests specifically acknowledging the polite nature of both the receptionist and the assistant manager.
Overall, the hotel's staff seem to go above and beyond to ensure a pleasant stay, earning kudos for their friendliness, helpfulness and accommodating nature. These positive interactions significantly contribute to guests' positive experiences at the hotel.
The Grand Swiss-Belhotel Melaka, formerly known as LaCrista Hotel Melaka, is praised for many aspects, but one area needing improvement is its WiFi service. The guest reviews consistently underline problems such as slow internet speeds and inconsistent connections within the rooms. Many guests found the WiFi frustrating due to frequent downtimes and poor connectivity. While a few mentioned that the WiFi works at times, the overall sentiment indicates that the internet connection needs significant enhancement to meet guest expectations.
The gym at Grand Swiss-Belhotel Melaka, once LaCrista Hotel Melaka, has received mixed feedback from guests. While the gym offers basic amenities such as weights, benches, stationary bikes and a treadmill, many have noted that the facilities are limited and the equipment is outdated. The overall size of the gym is small and some equipment is reportedly broken or not functioning properly. For those seeking extensive gym facilities, the options are rather minimal and reliability may be an issue. Additionally, the swimming pool has faced criticism for its condition and lack of towel service. Overall, while the hotel does provide gym and pool amenities, enhancements in both areas could significantly improve guest satisfaction.
The Grand Swiss-Belhotel Melaka, formerly known as LaCrista Hotel Melaka, caters exceptionally well to families, creating a truly family-friendly environment. This comfortable establishment is designed with family stays in mind, making it ideal for family travel. Guests frequently praise the hotel for being great for families, noting its suitability for both family of three and family of four with spacious family rooms that comfortably accommodate larger groups.
The hotel is specifically highlighted as a perfect choice for those with children. It offers spacious rooms to ensure that families have ample space to relax. The kids' pool is a popular feature, providing an enjoyable activity for younger guests. Despite some reviews mentioning unfortunate incidents where children couldn't swim as planned, the hotel generally receives high feedback for its family-oriented approach.
Families looking for a good, comfortable stay with amenities suitable for kids will find this hotel meeting their needs with spacious accommodations and a welcoming atmosphere designed to make family stays pleasant and convenient.
Grand Swiss-Belhotel Melaka, previously known as LaCrista Hotel Melaka, offers a mixed experience for guests regarding its four-star rating and facilities. Positively, the hotel provides nice food and maintains clean rooms with lovely color combinations. Guests appreciate the good and calm atmosphere in the rooms, contributing to an overall comfortable stay. Additionally, the hotel has a pleasant aroma that enhances its welcoming environment. However, some reviews indicate that the variety of food could be more extensive, especially compared to other hotels in a similar price range. Overall, the hotel manages to deliver a comfortable and clean lodging experience.
Grand Swiss-Belhotel Melaka, formerly known as LaCrista Hotel Melaka, has garnered positive feedback from guests regarding its accessibility for individuals with disabilities. Reviews overwhelmingly indicate that no accessibility issues were encountered during their stays. This consistent feedback suggests that the hotel has effectively addressed the needs of its guests with disabilities, providing a hassle-free environment for all who visit.
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Location
The historic center is just a 10-15 minute walk away, offering a perfect blend of accessibility and comfort. With private parking available, it caters well to guests with vehicles, providing an added layer of convenience. The strategic placement of the hotel ensures that visitors can effortlessly explore the city's main attractions and enjoy the vibrant local scene.
Overall, the Grand Swiss-Belhotel Melaka is valued for its excellent location, making it a favorable choice for travelers looking to experience the best of Melaka's city life.
Breakfast
Guests appreciate the variety available, noting that there are ample choices suitable for different tastes, whether for a typical breakfast or closer to lunch options. The drink selection, including good coffee, is also a point of satisfaction.
While the majority of comments reflect a high level of satisfaction, describing the breakfast as delicious, tasty and satisfying, there are a few mentions of areas for improvement. Some reviews mention the breakfast could be more varied day-to-day and a minority felt the breakfast was average or could be better for the price paid.
Despite these minor critiques, the general consensus is that the breakfast experience is positive with many guests recommending it as a must-try and highlighting the overall quality and deliciousness of the food.
Dinner
Rooms
The aesthetic appeal of the rooms stood out with several mentions of the interior being beautiful and the decor being fantastic. Some guests enjoyed the newly refurbished rooms and the newly painted interiors. The cozy and comfortable nature of the rooms was also highlighted with good reviews of the comfort of the beds despite a few opinions about beds being too old or uncomfortable.
However, the lighting in the rooms received mixed feedback. While some found the rooms bright and pleasant, others mentioned that the lighting was too dim, suggesting a need for improvement in this area. Additionally, the rooms were described as very soundproof, adding to the comfort of guests' stays.
Other amenities such as clean towels and well-functioning toilets were appreciated by guests. There were a few minor issues such as insufficient towels, non-functional air conditioning and occasional bad smells, but these seemed to be exceptions rather than the rule.
Overall, the combination of spacious, clean and comfortable rooms with beautiful interiors makes this hotel a commendable choice for visitors to Melaka.
Beds
However, it is worth noting some guests experienced issues with bed arrangements and cleanliness. Despite these occasional setbacks, the majority of reviews indicate a positive stay with very comfortable bedding. The mattresses, although sometimes described as soft, generally receive positive feedback for comfort. Given the comforting sleep experience, this hotel seems to cater well to travelers seeking a good night's rest.
Cleanliness
Several guests were impressed by the overall cleanliness level, describing it as impressive, along with the hotel’s beautiful and romantic ambiance. They also appreciated the efficiency of housekeeping staff and the thorough cleaning effort being put into maintaining the rooms. Check-in and check-out processes were noted to be fast and efficient, adding to the seamless experience. Additionally, complimentary room upgrades left a positive mark on many visitors.
However, some reviews highlighted areas in need of improvement. There were concerns about rooms being left dusty, bathrooms requiring more attention, old and dirty electrical appliances and musty smells in certain areas. A few guests pointed out that the vacuuming could have been more thorough and some found the pool water to be dirty. The complaints also extended to smelly pillow covers and occasional noise from the air conditioning units. Despite these issues, the general sentiment leans towards appreciation for a clean, comfortable and aesthetically pleasing stay at the Grand Swiss-Belhotel Melaka.
Staff
Guests often commend the front desk personnel for their courteous behavior, while noting that housekeeping is generally responsive, although there have been occasional lapses. Reviews emphasize the staff's attentiveness and the great customer service provided with several guests specifically acknowledging the polite nature of both the receptionist and the assistant manager.
Overall, the hotel's staff seem to go above and beyond to ensure a pleasant stay, earning kudos for their friendliness, helpfulness and accommodating nature. These positive interactions significantly contribute to guests' positive experiences at the hotel.
Wi-Fi
Gym
Family
The hotel is specifically highlighted as a perfect choice for those with children. It offers spacious rooms to ensure that families have ample space to relax. The kids' pool is a popular feature, providing an enjoyable activity for younger guests. Despite some reviews mentioning unfortunate incidents where children couldn't swim as planned, the hotel generally receives high feedback for its family-oriented approach.
Families looking for a good, comfortable stay with amenities suitable for kids will find this hotel meeting their needs with spacious accommodations and a welcoming atmosphere designed to make family stays pleasant and convenient.
4 Star
Accessible
Yes, Grand Swiss-Belhotel Melaka has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Swiss-Belhotel Melaka.
No, Grand Swiss-Belhotel Melaka doesn't allow dogs.
No, parking facilities aren't available at Grand Swiss-Belhotel Melaka.
Yes, Grand Swiss-Belhotel Melaka has a gym.
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