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Hatten Hotel Melaka

Melaka , Hatten Square, Jalan Merdeka, Bandar Hilir, (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHatten Hotel Melaka is a centrally located hotel that offers guests a strategic location in the heart of Bandar Melaka. The hotel is easily accessible to shopping malls, dining, historical landmarks and tourist attractions, making it a prime location for travelers. The staff is friendly and helpful and the hotel offers spacious and comfortable rooms, some with sea or town views. While some guests have reported issues with the hotel's age and maintenance, the majority of guests had a pleasant and comfortable stay. The hotel's pool is well-maintained and in excellent condition, providing a great way to cool off after a long day of sightseeing and shopping. The hotel also offers convenient parking, although some guests found it troublesome to have to go down to the lobby to waive off the car park fees every time. The hotel is family-friendly, although some guests expressed concern about the limited parking options for families with young children or elderly relatives. Overall, Hatten Hotel Melaka offers guests an exceptional experience with its five-star location and top-notch facilities and services.
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Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Infinity Pool Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Parking

Cheap Hotel

Hotel with Gym

5-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types

Junior Suite Overlooking the pool, this air-conditioned room offers 2 flat-screen TVs, safety deposit box, work space and private marble bathroom with rain shower.

Deluxe Suite Spacious air-conditioned room offers 2 flat-screen TVs, personal safe, work space and private marble bathroom with rain shower.

Premier Deluxe Suite Room benefits include: - Complimentary standard fruit plate upon arrival - Welcome drink & Complimentary snacks. - Drinks in the minibar, in-room broadband internet & WiFi. - Free parking coupon validation at lobby reception (subject to availability) - Free usage of gym, sauna and steam rooms - Extra bed or breakfast can be added at extra charge, kids below 5 years old eat for free.

Premier Junior Suite Room benefits include: - Complimentary standard fruit plate upon arrival - Welcome drink & Complimentary snacks. - Drinks in the minibar, in-room broadband internet & WiFi. - Free parking coupon validation at lobby reception (subject to availability) - Free usage of gym, sauna and steam rooms - Extra bed or breakfast can be added at extra charge, kids below 5 years old eat for free.

Studio Suite This suite features air conditioning, sofa and electric kettle. Please note that the studio suites do not offer views, and are facing opposite rooms.

About Hatten Hotel Melaka

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Guest Reviews

7.7

Good

Location

Hatten Hotel Melaka is a superb choice for travelers who are looking for a hotel with a strategic location in the heart of Bandar Melaka. With excellent accessibility to shopping malls, dining, historical landmarks and tourist attractions, it's no surprise why guests keep coming back to this hotel. The staff are friendly and the location is easily accessible to other attractions like Jonker street, making it a prime location for travelers. Additionally, guests are impressed with the hotel's convenient location as it is in the middle of the town, making it very close to the shopping mall, historic parts of Melaka and dining options. Overall with its central location, great access to various city attractions and neighboring malls, Hatten Hotel offers guests an unforgettable stay.

Breakfast

Guests at Hatten Hotel Melaka have a mixed opinion about the breakfast spread offered at the hotel. While some guests have praised the variety of options available, others have commented that the quality of the food was poor and did not meet their expectations. Some guests also noted that there was a long queue during peak hours, which made it difficult to get drinks. However, the hotel's location and convenient breakfast options have received positive reviews. While some guests suggested adding local traditional menus to the breakfast spread, others commented that there were limited food choices available. Overall, the hotel provides a variety of food for breakfast, but there is room for improvement in terms of quality and taste.

Rooms

If you're looking for a centrally located hotel near malls, Hatten Hotel Melaka can be a good option. The hotel offers spacious and comfortable rooms, some of which have sea or town views. While some guests have reported issues like the rooms being old and poorly maintained, others have had positive experiences with clean and cozy rooms. Housekeeping and room service can be hit or miss, but guests have generally appreciated the comfortable beds and adequate facilities in the rooms. However, the hotel can improve on issues like limited breakfast options, poor TV reception, faulty fittings, unclean bathrooms and smelly rooms. Overall, the hotel's age and maintenance can be a concern, but its location and room size can make up for it.

Beds

When it comes to the beds at Hatten Hotel Melaka, guest reviews are mostly positive. Many guests describe the beds as comfortable and excellent with some even mentioning an extra-large size. One guest particularly loved the divider between the bed and sofa area, complete with its own TV. However, there are also some negative comments with one guest reporting being bitten by parasites in the comforter and another complaining of air leakages in the room. A few guests also had cleanliness issues with their room, including a rock-hard bed and hidden hair on the bedsheets. Overall, though, the majority of guests had a pleasant and comfortable stay at Hatten Hotel Melaka.

Cleanliness

One of the most important things when traveling is staying in a clean and comfortable hotel. Luckily, the Hatten Hotel Melaka doesn't disappoint when it comes to cleanliness. Guests have praised the hotel for being very clean and comfortable with spacious rooms and clean bedding. Housekeeping did a great job of changing the beddings and towels and the toilet was clean with strong water for a shower. However, some guests did complain about the moldy and dirty rooms with unclean toilets and poorly maintained facilities. It seems that the hotel needs a maintenance check, especially in the bathrooms and TV reception. Some guests also face issues with amenities such as dirty utensils, dirty carpets and soiled towels. The management needs to improve on the cleanliness and maintenance of the hotel by providing a more thorough cleaning-up service. Overall, the Hatten Hotel Melaka is a strategically located hotel with many nearby malls, but it is time for the hotel management to upgrade the facilities to capture more travelers seeking cleanliness and comfort.

Staff

Guests of Hatten Hotel Melaka had a generally positive experience with the staff of the hotel with many describing them as friendly, helpful and empathetic. Some guests noted issues with check-in efficiency and long waiting times for services like room service and operator assistance. However, many guests praised the staff for their knowledge and hospitality, including the concierge and front desk personnel. Some guests addressed specific Room or cleaning issues, noting that the staff took pains to address them. Overall, while there were some issues, guests recognized the efforts of the staff to remain polite and helpful even during busy periods or when faced with complex issues.

Wi-Fi

Guests who have stayed at Hatten Hotel Melaka have shared their experiences with the hotel's wifi. Despite no overwhelmingly positive phrases, some guests did note that the wifi was easy to connect. However, others mentioned that the wifi coverage could use improvement and that the signals were blocked in certain areas. One guest mentioned feeling like they were on their own when it came to figuring out the wifi password and other amenities. Overall, it seems that the hotel could benefit from improving its wifi services.

Pool

The Hatten Hotel in Melaka is an excellent choice for those looking for a clean and spacious stay. The hotel's pool is well-maintained and in excellent condition, providing a great way to cool off after a long day of sightseeing and shopping. Some guests found the pool to be cold, but others thoroughly enjoyed it. While the child pool was a bit shallow, the scenery was lovely and the timber floor adds to its appeal. Overall, the hotel's pool is a great place to relax and unwind during your stay. However, it's recommended to check the operating hours beforehand since it closes early. The rooftop restaurant may be limited in choices for dinner, but the hotel's nearby malls provide other options for a memorable meal.

Parking

One of the highlights of staying at Hatten Hotel Melaka is the convenient location and availability of a car park. However, some guests found it troublesome to have to go down to the lobby to waive off the car park fees every time. It would have been more convenient if the hotel provided guests with a pass for their stay. On a positive note, the car park elevator and parking floor were satisfactory. However, some guests did mention that there were too few parking spaces for ladies, which made them feel a little uneasy when returning to the hotel alone. Overall, while parking may be a pain point for some, most guests found it to be convenient and satisfactory during their stay at Hatten Hotel Melaka.

Family

If you're looking for a family-friendly hotel in Melaka, Hatten Hotel Melaka might be worth considering. While there are some negative comments about screaming kids and a child-unfriendly swimming pool, there are also some positive reviews from families who had a comfortable stay with their young ones. However, some guests expressed concern about the limited parking options for families with young children or elderly relatives. The breakfast queue can be long and slow and the choices may not be very kids-friendly, but overall it's still doable. Hopefully, the hotel would cater better to families with special needs or preferences. Overall, it's a decent option for a family day out in Melaka.

5 Star

Hatten Hotel Melaka is a centrally located five-star hotel that offers affordable rates. The hotel has exceptional rooms and provides special amenities usually found in five-star hotels. Despite negative comments from some guests who did not find the hotel suitable for business travels, the majority of reviews were positive. The hotel offers a five-star location and an overall exceptional experience.

Business

Business travelers looking for a comfortable stay in Melaka should check out the Hatten Hotel. Although some guests wish they were provided with a pass for their stay, overall the facilities and services offered at this hotel are top-notch for business travelers. While some guests experienced difficulty communicating in English with some personnel, the manager was always available to help. Guests were disappointed that simple service requests, such as booking nearby sports facilities, were not fulfilled. The breakfast and food/beverage provided at the business lounge could use improvement, but the overall experience at this hotel was positive. One downside for those booking through booking.com was the combined invoicing process, which took additional time to complete. However, beyond these minor setbacks, guests were happy with their stay at the Hatten Hotel Melaka.

Yes, Hatten Hotel Melaka has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Hatten Hotel Melaka.

No, Hatten Hotel Melaka doesn't allow dogs.

Yes, parking facilities are available at Hatten Hotel Melaka.

Yes, Hatten Hotel Melaka has a gym.

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